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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3100 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars in All Areas

3100 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 3.9

Trustworthiness 4.1

Value 4.2

Responsiveness 4

Customer Reviews

Attention to Detail Matters: A Review of Our House Builder's Work

  • Anonymous
  • Verified HomeBuyer
  • September 05, 2023
  • Hebron, OH

Pros: Initially, they impressed us with their professionalism, timely communication, and a comprehensive project plan. The sales team did an excellent job of presenting their portfolio, and their reputation in the industry was a significant factor in our decision to choose them. Structural Integrity: The overall structure of our home appears solid. We haven't encountered any issues with the foundation, walls, or roof, which is crucial for the long-term durability of a house. Cons: Finishing Touches: The most significant issue we encountered was the lack of attention to detail in the ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Getting no response

  • Ramon V.
  • Verified HomeBuyer
  • June 17, 2023
  • Conway, SC

Moved in 6 weeks ago, did not have an opportunity to a final inspection. Upon move we spoke to site manager and was told he would have these items taken care of. Sent several text to him to schedule, minimal response. I also put in a request two time on the web site for resolve and still have not heard from anyone. I have a sink faucet that is extremely loose, a hinge that is improperly installed, nail and wood chips in the stairwell, paint and spackle on the rugs, area of painting that were missed and a few other items. Some of these items were addressed in January at the first home ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Recommend getting home inspection for all stages of the build.

  • Richard M.
  • Verified HomeBuyer
  • January 15, 2023
  • CONVERSE, TX

Disappointed in the quality and workmanship for the price. Fit and finish is very poor.

Total Score 4


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

Centex Homes - Finish the house first 100% before you CLOSE, They will not prioritize

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2022
  • San Antonio, TX

Finish the house first 100% before you CLOSE, They will not prioritize you.

Total Score 4


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Centex Homes - Overall it was a good experience and happy with my new home.

  • Alexei P.
  • Verified HomeBuyer
  • October 28, 2021
  • Wesley Chapel, FL

Overall it was a good experience and happy with my new home. I wish builder would use better quality materials and would pay attention more to details. My honest opinion is that if in the future I will purchase new construction again probably not going to do it with Centex again.

Total Score 4


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

Good response first, then nothing

  • Ruchik S.
  • Verified HomeBuyer
  • June 30, 2021
  • La Grange, KY

Everyone was very responsive BEFORE closing. But after closing it was like talking in the dark. The house has several small issues and I have noted with the building manager, but no response has been received. The quality of sod for front lawn is sub-par. The finish in many places is just done half-heartedly. I will not recommend Centex to anyone for new home building.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Built to a "Good-enough"Standard

  • Phillip R.
  • Verified HomeBuyer
  • May 12, 2021
  • Johns Island, SC

Our salesperson and field manager were excellent. But the craftsmanship leaves a lot to be desired. Even after two walkthrus the contractors only accomplished approximately 60% of what was pointed out. The painters have no idea what a straight line looks like and the sheetrock crews use their fingers to smooth caulk.

Total Score 4


Quality 1

Trustworthiness 2

Value 4

Responsiveness 3

Great value But difficult Deal with the building process

  • Andrew A.
  • Verified HomeBuyer
  • May 15, 2019
  • Louisville, KY

Home took a year to build. Contractors made mistakes during the building process. Most of the issues are fixed. Still have a few more things to be done. Building a home is always Stressful. The amount of square footage you get for the price is well worth The amount of square footage you get for the price is well worth it a

Total Score 4


Quality 2

Trustworthiness 2

Value 5

Responsiveness 1

Disappointed

  • Sai G.
  • Verified HomeBuyer
  • November 03, 2022
  • Aubrey, TX

Overall a cheap quality home. Everything in the home is basic and nothing is of great quality. Centex employees over promise and under deliver. I would never go for Centex again

Total Score 4


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

Teresa

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2022
  • Summerville, SC

Allica was a great help, being we were moving from a nother state Repairs upon walk through were noted by both my son & us. They were to be fixed prior to closing. We did not walk through again. After closing we went to the house and repairs were not done. Spoke with GC about repairs and higher ups by text messages. It has been 2 month with dry little done

Total Score 4


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

Workmanship

  • Joni F.
  • Verified HomeBuyer
  • July 05, 2022
  • North Fort Myers, FL

The workers are inconsiderate, sloppy, rude and very messy. The cleaning people are non existent they may wipe down but DO NOT clean. Workmanship could take their time and do a lot of things better and not half way and messy. It should not be ALL on the warranty to try and get everything fixed that should have been done the right way the first time!!!

Total Score 4


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Buying process was fast and efficient.

  • Ganga A.
  • Verified HomeBuyer
  • February 01, 2022
  • Hebron, OH

Yes. Home is built in the time frame I was given, but the problems are that home is built so fast that they neglected building the house. I can feel the cold air coming from the wall and the floor, cabinets are barely reset- meaning I can see large gape between floor and the cabinets in the kitchen and all the bathrooms. Painter missed a lots of areas plus we even put blue tape on our walkthrough and still missed painting the wall and closets, there was a hole on the bottom of the entry door and garage entry door- field manager fixed it temporarily. Crack on master’s bathtub, window doesn’t ...

Total Score 4


Quality 2

Trustworthiness 4

Value 2

Responsiveness 1

Our builder cared about our needs

  • James H.
  • Verified HomeBuyer
  • June 02, 2021
  • Summerville, SC

Our builder Race was responsive to our concerns and tried his best to accomodate.

Total Score 4


Quality 1

Trustworthiness 3

Value 2

Responsiveness 3

Centex Homes - Been in the house a month and have found multiple repair issues.

  • Alberto M.
  • Verified HomeBuyer
  • December 01, 2020
  • Westerville, OH

Been in the house a month and have found multiple repair issues.

Total Score 4


Quality 1

Trustworthiness 4

Value 3

Responsiveness 1

This is a very cheap house

  • Steven C.
  • Verified HomeBuyer
  • August 30, 2023
  • San Antonio, TX

This is a very cheap house. The workmanship is poor, the fit and finishes are terrible. They put in several hundred square yards of grass, but put no irrigation system and didn’t offer one, although they said they did, at signing. I have been trying to keep the grass alive until I was able to get someone to install irrigation. I finally got it done and now the grass and trees are half dead and I’m trying to recover them. There was no lightbulb in the garage or the garage door opener. There are no medicine cabinets, no hand towel rods, no drawers in the bathrooms, you could drive a truck ...

Total Score 4


Quality 1

Trustworthiness 2

Value 4

Responsiveness 1

We should have delayed closing

  • Edward A.
  • Verified HomeBuyer
  • March 13, 2023
  • Myrtle Beach, SC

Likely decent quality build with poor finish work and follow up.

Total Score 4


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Michelle

  • Michelle S.
  • Verified HomeBuyer
  • December 15, 2022
  • Ashville, OH

Still waiting for electrician to address data port issue. Service ticket placed over a month ago. Baseboards are coming apart from the walls going up the stairs. Seal caulking on granite countertops is peeling.

Total Score 4


Quality 2

Trustworthiness 3

Value 2

Responsiveness 1

Centex Homes - Well the actual process went of the house being built went ok

  • Michael W.
  • Verified HomeBuyer
  • June 02, 2022
  • Myrtle Beach, SC

Well the actual process went of the house being built went ok I guess. My construction managers assured me that all the issues I was seeing would be fixed before closing. This is where my issue started. I was forced to close or have a daily penalty of $200/day until I did. All the while my sheetrock joints and many other things were not fixed as I was promised. I’ve been in my home for over a month and here’s a list of most of my biggest things that need fixed still. They seem to only want to fix one thing at the time and it takes weeks to get that one done. Sheetrock seems all over the ...

Total Score 4


Quality 2

Trustworthiness 3

Value 2

Responsiveness 1

Basic quality

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2022
  • Wesley Chapel, FL

The layout of the floor plan was great. The sub contractors were sub par, had many issues unresolved at final walkthrough that were promised to be completed prior to closing, which were not. The materials used were very basic, many were of poor quality. Basic washer/dryer and refrigerator purchased by contractor for walk in ready package, which would not have been my choice of appliances. Lots of corners were cut, and are not very trustworthy.

Total Score 4


Quality 2

Trustworthiness 2

Value 1

Responsiveness 3

Poor response to issues

  • Mark W.
  • Verified HomeBuyer
  • December 02, 2021
  • Lakeland, FL

House was not ready when we moved in due to a building supervisor issue and have a horrible time getting responses to issues ( door not licking properly, closet doors not attached, fire alarms going off, no water pressure)

Total Score 4


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Centex Homes - Its a nice house but definitely could have been done better.

  • Edison M.
  • Verified HomeBuyer
  • September 07, 2021
  • Hockley, TX

Its a nice house but definitely could have been done better. Lots of details that could have been done better. I have had to call several times already for repairs and work and I have just been here less than 2 months.

Total Score 4


Quality 1

Trustworthiness 3

Value 2

Responsiveness 2

Issues still not resolved

  • Karen S.
  • Verified HomeBuyer
  • May 11, 2021
  • Johns Island, SC

The workmanship on my roof was horrible, leaving me with a lumpy, bumpy roof. I informed them immediately, but they waited until a few weeks before closing to send the roofing supervisor out. He refused to fix my roof and admitted the plywood probably got wet during construction. I had to hire a private inspector with my own money to document the damage. Finally they agreed to repair it, but it is still very noticeably bumpy, and now shingles have popped up. Also, my oven drawer is crooked, and that was noted before closing, but no one has come to fix it. The HOA company is still under ...

Total Score 4


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Cinco Lakes

  • Paul D.
  • Verified HomeBuyer
  • August 06, 2025
  • San Antonio, TX

Where do I start, My homebuying experience was a nightmare. it started after 2 weeks I moved in the guest bathroom toilet got clogged. Submitted a claim and they came 3 days later to snake the sewer pipes and with great success it was cleared. 2 weeks later I had another clogged toilet on a Friday night and paid $740 dollars on after hour plumber company. Cleared the problem again but the plumber thinks something is in the pipe and he didn't have a camera to check but cleared the clogged. Then 1 week after that it got clogged again. Frustrated with the clogging issues insisted the plumber use ...

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're truly sorry to hear about the challenges you've encountered in your new home, especially the recurring plumbing issues and delays in resolving your warranty requests. Your concerns especially regarding the pipe obstruction, water damage, and communication are important, and we’d like the opportunity to escalate this further to ensure proper resolution. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 4


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Great experience until we moved in

  • Melissa M.
  • Verified HomeBuyer
  • April 09, 2021
  • Westerville, OH

If you decide to build with this company, be extremely observant during your final walkthrough and take extra time to look at everything. We have crooked corners, bumps in the drywall, bad paint job, chipped mirrors and counters, damaged drawers...they even completely drywalled over a window and didn’t fix it until we realized it after we moved in. Some things have been fixed, a lot has not. I’m quite disappointed in this builder.

Total Score 4


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Build/materials quality is terrible

  • Azamat M.
  • Verified HomeBuyer
  • July 26, 2023
  • San Antonio, TX

While buying process everyone were so nice, acting like they are your best friends. But after closing, Edward, the guy who does walk through, not even picking up phone now. I regret that I signed paperwork. A/C unit is not capable to keep the house cold. House it self gas a lot of deficiencies, materials used are cheapest and build quality is absolutely terrible. Even brand new Water heater is not working. Centex is a huge disappointment!!!

Total Score 4


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1