Centex Homes Reviews

Craftsmanship is terrible. A brand new construction looks like a horribly renovated home. The brand new construction we closed on looks like it's been lived in by squatters. It does not look brand new. Sales rep and construction manager were very helpful. They just needed a lot of following up. Other than that, they provided good customer service.

There were some issues getting things done.

The biggest issues we had while buying the house was that there was 2 times our loan got suspended and no one ever contacted us which pushed our closing date out an additional month. I had to call and check up on our loan because it went silent for a couple weeks and then was told, “oh well, you’re loan went suspended. It happens another time after that. I will say that towards the end of the actual time we closed, I know the lenders were working very hard to make it happen.

my house was not ready for the initial walk through, therefore i had to do a walk through on closing day. Found many details that weren't up to standard, a month in the house, it is finally coming along.

Poor communication after closing. Difficult to get things fixed. If it needed to wait until 30 day inspection, that should have been communicated to us. Annoyed that grass was dead and did not root in, house was not properly cleaned or powerwashed outside prior to closing.

The internal design and use of space is excellent.

Jon the field manager cares a lot about his communities and is responsive on any issues you raise to him.

There were a few positives like the beautiful community and professional, friendly staff. The builder was quick to respond to our concerns. However, make sure you hire your own home inspector. Thankfully I did and he found broken roof truss (truss- part of a roof structure), roof tiles loose and other things. I found the back splash tiles popping out, and the bathroom tiles were broken or missing grout. The shower head was broken. The windows, carpet, and shower were not cleaned by the day of closing. It was full of grout dust and the team who came back to clean it did a poor job. The grounds keepers were just as bad. I had a tree that came with the house. The tree fell down twice and finally died. They didn’t dig the hole deep enough. Although all these issues have been fixed or in the process of being fixed, it should have done right the first time. I had to take the time out of my day to wait and monitor the contractors. I must say, they are trying to improve and had a very helpful staff, which made the experience more manageable. ... More

seems like an average budget home. fence will need to be replaced and painting done. in 3 years I will need to make some financial investment to upgrade the limited quality of materials used.

I was definitely in a rush to purchase a home and would recommend to anyone looking to purchase with centex to check check and check again. That goes for paperwork, construction, and craftsmanship in the home

The quality and workmanship were FAR below what we expected. All of our issues were addressed promptly though. We love our house and the neighborhood

I decided to purchase my home with Centex based on their solid reputation. From the beginning, they assure you of the high quality materials and workmanship. Throughout the construction process, I encountered numerous issues with the build of the home. Prior to closing, I went through the entire home and requested for several things to be fixed. Now almost two months after having closed on the home, I am still finding a lot of errors in the construction of the home. I have found unfinished caulking, damage to walls, and errors with lighting fixtures/installation. Late in the construction process, it was confirmed that Centex doesn’t hire the best to build the best. They simply contract out the lowest bidder and their construction supervisors ensure that it’s built as good as possible. Prior to closing, I even had to hire a third party inspector who found even more problems and then we had to have City/County inspectors come back out to the home. Bottom line, I will not be buying another Centex/Pulte home I’m the future and have not been recommending this company further. ... More

We were very happy with the people involved with our house except the painters and finishers. We went back and forth for over a month and didn't move in due to issues with the drywall and paint. It finally came to a point where we just let it go.. still sticky doors and dings in the walls.

Overall quality is slightly better than average. Highly disappointed in the cabinets in the kitchen. You can’t place anything of any weight significance on the upper shelves without the shelf bowing. I’ve had to place my own braces under these to compensate.

Centex could have put more studs in interior walls to make them more sturdy, and think alittle about where they put studs in bathrooms. The workers need to clean up better as I am still cleaning up grout hunks and glaze off tile work. The upgrades aren't what I expected

I wanted to wait a few months to do the review so I could give a fair assessment of my Centex home. First and foremost, I appreciated the fact that there was always someone I could call if I had an issue. Overall, I think the home is worth what I paid for it, just make sure you get everything you ask for before you sign anything; after that, the chances of getting whatever it is you were offered is, more than likely, not going to happen. The first things that stood out to me about the house I purchases was the workmanship; it was shoddy at best. I could tell my home was built from a "quantity" standpoint versus a "quality' standpoint. My move in date got pushed back because I had issues with the way some of the "finished" items looked. Although the issues were all repaired, there were enough to keep my caution up for the first few months. Besides the breaker panel being mislabeled and not receiving new labels to label it correctly, there weren't any major or potential issues I saw until about my second month in the house. My heat wasn't circulating throughout my house so I enacted the warranty. Within a day, I received a phone call and made an appointment for someone to come and take a look at my ventilations system. I was pretty impressed with the speedy response. However, after a specialist inspected my ventilation system, I was told that, not only was a bad damper motor installed, but the foundation (I'm assuming some type of blocks or wood) that kept the system aligned hadn't been installed. Thankfully, it was all repaired, but at the same time, I wonder what else needs to be repaired that I don't know about. Again, overall, I think the house is a nice one and has much potential, but my rating is based solely on my experience with Centex and my home thus far. ... More

Our site manager was really great in explaining everything to us during the build. We really appreciate his hard work, however now that we have moved in we have noticed multiple issues that show the laziness of the builders cutting corners to get the house built. Needless to say, we will be calling several work orders.

Andy was great and set clear expectations. Management of the build was well coordinated. Seemingly inferior quality materials when I compare to the new build my mother in law has in progress with another builder at a lower price point. Example concrete driveway instead of asphalt. Undersized mechanicals cause Issues with proper cooling in the summer. For the price would have expected sod throughout. Neighborhood looks poor in areas due to seeding vs sod. They used to provide full sod but went with a cheaper option of partial sod last year. Overall house was built quickly with decent quality. Most frustrations are with mechanicals and landscaping shortcomings. ... More

I have no regrets moving into a Centex house! I absolutely love my house. And I would buy from Centex again and would/have recommended them. However since I have been living in the home for the last 3 weeks, I have been seeing little things with the building materials. They are minor fixes, not worth trying to contact the builder, but I know what to look for now if I were to buy another house from Centex. The one thing I didn't like is toward the end, nearing my closing......I could tell things were rushed. The driveway has cement droppings over the cured cement and it wasn't corrected. Some cement was slung onto the stone part of my house on the outside and it wasn't cleaned off and now it's hard. It's like things like that I can tell they rushed and things were done sloppily. But overall, I have a beautiful house in a very nice community! The only reason I didn't give a 4 rating is due to the Sales office for poor customer service. That definitely needs to be improved! ... More

Needs to focus more in final details

When I take a closer look at workmanship, I would say I am not very satisfied. A request to take a look at our door has not been responded yet. Front door gap are getting bigger.

Flaws that were pointed out during walkthrough - have not been fixed until the day of closing . The builder was running around trying to fix /patch up the damage when I arrived and needed the house clean and ready for movers to move in- the ladder in my living room, opened doors, paint , handyman there . Since it was rushed - many flaws still remained not done ; and now almost 2 months later - it’s not done because the builder finished working in this community and was moved onto another project

Not even 1 month into my new home and multiple drywall and trim issues are occurring as the home is settling I'm a builder by trade and final inspections need tightened up.

Salesperson not very good, story always was changing on different issues, Site manager was excellent , concerned about our questions, lots of small details not in included in build EX Towel ring in 1/2 bath, towel rack in master and second bath separate outlet and switches for bedroom lamps now difficult to match hardware. Overall now occupied long enough to do a detailed review, lets see in 6 months

The construction manager was fabulous.