Skip main navigation

Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Worst experience ever

  • Daniel M.
  • Verified HomeBuyer
  • May 11, 2021
  • Katy, TX

Lived in the home less than 1 month and had roof leak from rain. Power breaker problems. Breaker was fixed 2 times and leak never fixed it’s been over 10 days! Horrible customer service and building manager is not responsive to issues. Thinking of taking legal action at this point!!!!!

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great home for the price!

  • LaTonia K.
  • Verified HomeBuyer
  • May 11, 2021
  • Missouri City, TX

We love our new home! We choose all of the available options and got a fantastic home for the price in return.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Virtual buying

  • Julie S.
  • Verified HomeBuyer
  • May 11, 2021
  • Houston, TX

I lived in Maryland and did most of all my transactions virtually. The realtor and builder kept me aware of timelines and everything was in point. If anyone has concerns about buy virtual, I had no problems. I did come visit the site twice and was very happy all the way to closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - This is the best experience I have had, the builder did whatever

  • Hector F.
  • Verified HomeBuyer
  • May 11, 2021
  • Polk City, FL

This is the best experience I have had, the builder did whatever needed to get things as we liked!! Very good communication, a awesome experience. And the home is BEAUTIFUL!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Very happy with our Project Manager Gustavo and the warranty

  • Anonymous
  • Verified HomeBuyer
  • May 11, 2021
  • Davenport, FL

Very happy with our Project Manager Gustavo and the warranty person David.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Centex Homes - They showed up when expected.

  • Betty P.
  • Verified HomeBuyer
  • May 11, 2021
  • Katy, TX

They showed up when expected. Followed up with a call the following day to see if everything was done properly

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Pretty much everything in the house has an issue.

  • Yahveh B.
  • Verified HomeBuyer
  • May 11, 2021
  • Houston, TX

Pretty much everything in the house has an issue. The flooring, the AC, the front porch, the sprinkler, the garage door... I'm tired of asking them to come to fix these issues. For the price we paid, for the pain the mortgage company was; there should have been none!

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Centex Homes - Everyone has been a pleasure to deal with, and responsive to

  • David B.
  • Verified HomeBuyer
  • May 11, 2021
  • Summerville, SC

Everyone has been a pleasure to deal with, and responsive to any concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - 3 months in the home and still do not have the refrigerator that

  • Damon R.
  • Verified HomeBuyer
  • May 11, 2021
  • Riverview, FL

3 months in the home and still do not have the refrigerator that we paid an upgrade for. And no phones to keep us up to date with information on it.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Centex Homes - Biggest issue is the walls, crown molding, and base boards aren't

  • Cassandra H.
  • Verified HomeBuyer
  • May 11, 2021
  • San Antonio, TX

Biggest issue is the walls, crown molding, and base boards aren't all straight. There's also sloppy finishing work like caulking and paint

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Centex Homes - Wonderful build experience with a quality product.

  • Sarah H.
  • Verified HomeBuyer
  • May 11, 2021
  • Fuquay Varina, NC

Wonderful build experience with a quality product. Very happy with my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Options available by Builder

  • William H.
  • Verified HomeBuyer
  • April 30, 2021
  • Riverview, FL

Centex gives you lots of options to customize your home before the build process. Other builders did not offer this, what they built is what you got.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our field manager Brian Wolford and our salesman Jeremy Epperson

  • Michele B.
  • Verified HomeBuyer
  • April 26, 2021
  • Riverview, FL

We were blessed with a very impressive young man who was our field manager Brian Wolford. He was very respectful to us . Very patient with our questions, keeping us informed through the entire process of the building of our home and always on top of every step being carried out on time and with perfection. He treated the building of our home as if it was going to be his. We love our home. The quality is superb and each day we love our home more and more.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home For The Price

  • Angel P.
  • Verified HomeBuyer
  • April 24, 2021
  • Houston, TX

Great Homes in This Area, Definitely Recommend its a beautiful community and not to noisy nor busy great for a peaceful environment.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Their ability to say "No!" to just about anything and everything I asked for that wasn't "per plan".

  • Anonymous
  • Verified HomeBuyer
  • April 21, 2021
  • Clermont, FL

There were TWO people from Centex (i.e., Pulte) that were GREAT to work with. That's not to imply that everyone else was bad...it's just that these two people were exceptional, and one was over-the-top exceptional. That said, I don't feel at the end of the process that I ended up with the home that *I* wanted. What I ended up with was the home that Centex/Pulte was willing to build for me (again..."per plan"). This is the problem with "production builders" like Centex/Pulte, and going in...I knew I would have a problem "fully liking" the end result. Next time...it's custom home builder ...

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 4

The timeline of progress was great!

  • Ivory W.
  • Verified HomeBuyer
  • April 18, 2021
  • Houston, TX

The homes are very good quality.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Standard build versus options and upgrades

  • Kelli F.
  • Verified HomeBuyer
  • April 16, 2021
  • Lebanon, TN

Some features were standard for the build as opposed to being upgrades and/or options with other builders. For example our granite kitchen counter top. I also enjoyed the the limited options regarding interior color selections. It made it more simple and not as overwhelming.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Centex Homes - I have purchased this property on 02/24.

  • Luis R.
  • Verified HomeBuyer
  • April 16, 2021
  • Katy, TX

I have purchased this property on 02/24. Since then I have reported 4 different issues. Ongoing issue with breaker circuit causing the AC to go off and home gets warm. Someone came and replaced the breaker but issue is still happening. Replaced microwave, dryer didn't work due to a cable /set up. There are some serious issues with my drainage in the master bathroom and it smells bad. Not happy with my "Dream Home Purchase". Too many issues too soon

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Centex Homes - THEY ARE SIMPLY FANTASTIC.

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2021
  • Houston, TX

THEY ARE SIMPLY FANTASTIC. THEY WILL WORK WITH YOU TO ACHIEVE YOUR DREAM HOME

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone was very helpful.

  • Anita G.
  • Verified HomeBuyer
  • April 15, 2021
  • NEW BRAUNFELS, TX

I like my weekly updates that was great. I had a few issues when I moved in but everything’s been taken care of. I was very upset that at signing I didn’t get a hold of Big key or take pictures or get a welcome basket...lol I’m not very happy with the neighborhood there’s just way too many cars all over the street it’s ridiculous how you always having to pull to the side so somebody else can pass. I even paid more for my premium lot so I wouldn’t have neighbors in front of me and the neighbors down the street park all their company vehicles all right in front of my home. And most of all I ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Centex Homes - As a first time home buyer everyone made a huge effort to ensure

  • Rayma J.
  • Verified HomeBuyer
  • April 15, 2021
  • Riverview, FL

As a first time home buyer everyone made a huge effort to ensure I got the best experience. My home is beautiful!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Centex Homes - overall very satisfied with the purchase.

  • Vijay A.
  • Verified HomeBuyer
  • April 15, 2021
  • Fuquay Varina, NC

overall very satisfied with the purchase.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

House design/layout was exactly what our family wanted.

  • Karen H.
  • Verified HomeBuyer
  • April 15, 2021
  • Myrtle Beach, SC

Our house was completed in the original estimated timeline. Our project manager, Thomas, was great and kept me updated throughout the process. I believe that because these houses are built so quickly caution is not taken to ensure things are as close to perfect as possible, which when you are spending this amount of money you would expect. We have noticed walls are not level and straight and at this point there is no fixing that. We have had other issues arise in the 2 months we have been living here also. Some of which have been addressed others are still out there lingering. Overall we are ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Centex Homes - Being in the home building industry years back, I know what to

  • Jorge R.
  • Verified HomeBuyer
  • April 15, 2021
  • Houston, TX

Being in the home building industry years back, I know what to look for in the craftsmanship in a new home and the contractors being used on these homes are not skilled in their trade, at least in my case, they weren't. Overall the home buying experience was easy and everyone was very transparent and understanding.

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 3

Beautiful homes

  • Luis R.
  • Verified HomeBuyer
  • April 15, 2021
  • Riverview, FL

What I like about Centex Is the time and effort this contractors put in these homes Day take pride in their work And that's what makes that An amazing home I drove around I saw other subdivisions But the quality was not there there was no effort But when you come to see the Centex Work you actually see the difference That's what caught my eye Thank you for the amazing work in my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5