Centex Homes Reviews

Overall im satisfied.

the contractor was great to work with . He was made sure all our concern was handle with care.

We love our home and know that there are growing pains with any new home/car/etc. However, when it's been almost a month since the 30 day inspection and things still haven't been taken care of, I'd say the after care is seriously lacking. The buying experience was awesome! The builder before hand was awesome. It was after that we've had a few issues. Everyone we'd dealt with has been wonderful! Just not as responsive to problems as I would like.

Could use some work on the response time when requesting a work order

The house is great but they need to improve the initial quality

There were no major issues. Everything we asked for was resolved in a timely manner after a few attempts

Good.

Poor workmanship leads to do overs...do it right 1st time..workers need closer supervision.. Job site supervisor did all they could too control the situations... Do over is not restricted to 1 area. It’s in dry wall , paint, electric, brick work, landscape etc.. However, when noted corrective action is taken..

Only complaint is where they placed the AC Unit in comparison to the bedroom window when they could have easily chosen another spot that is not so intrusive.

Just make sure everything you want gets done on time

After moving in the new home we found issues that should have been addressed during construction. Paint and door trim work is not great quality. AC design for first floor has been faulty as a result of which two rooms on first floor stayed warm and had to log in issue to warranty department. Toilet seats are already chipping off color within 2 weeks as cheap quality was used. Door bell and main door lock had to be replaced. These are few but takes time and effort on in owner and builder to fix things again. Suggest that builder pays attention to quality of construction and even minor details need to be addressed prior to closing. ... More

Good home for the price

Centex Homes makes it easy to get into a house. Our Saleswoman was extremely knowledgeable and helpful. The construction manager was less helpful and we had an overall sour experience towards the end of the process. We love our home - still has open issues waiting to be addressed but overall we were glad to have the home.

Overall satisfactory

I’ve lived in this house less than a month and have already had siding literally fall off, doors don’t shut properly , paint job was horrendous , caulking was horrendous , toilets are loose, garbage disposal needed serviced, nail pops and cracks everywhere !

I think the experience was good overall.

Although my field manager during this project was excellent! I feel some stuff should be done by the builder to guarantee their homes and property. I feel their sales team lacked assistance during my built and I wasnt even given a tour of the facility which made me almost rethink my purchase... overall my home is awesome with some minor issues and I hope the warranty can commit to fixing asap besides that its a beautiful home!!!

Our sales agent with Centex was, Derrick, was not very helpful or responsive to many issues. He was also unaware of the correct rate he could offer buyers, as our rate went from a 3.99 with no buy down to a 4.6 with no buy down. This of course was after the 3k in earnest money was put down and could not he refunded. Beer cans were found in addict, lots of issues found thanks to a pre drywall inspection I paid extra to have done. Shady sales tactics and not so great construction company used over. Great building manager was the only plus from our experience

Love the neighborhood and the people who help showing us around. However, the lack of urgency in responding to issues on the home is a concern. All of the issues so far have been construction error and completely out of our control. Yet, we’ve been made to feel like it’s our fault and we should just deal with it until they can get someone over eventually. Lack of communication and responsiveness have been a huge concern.

Sells and loan processing was great, underwriting was nerve racking, constantly changing requirements to close. And the knowledge, accountability and response from the construction project manager was horrible.

Overall the beginning of the buying journey was good. You had consistent support, but after moving in I notice multiple areas that shows the poor quality of drywall and other work in the house. I have been unable to submit a claim because the customer service teams does not return your calls. It is critical to have a reliable POC after closing to address issues.

The sales rep was great. I’ve bought centex before where quality and character of the home were more evident. This community was certainly on a budget and with vinyl as the shell it meant upgrades and finishes were basic or non-existent. The Construction manager was kind through the walk through phase and then things change. Layouts of the homes are great overall though.

The quality of the products. When it comes to the trims. Painting and etc it was not worth it. Gray was not easy to work with. If it were issues when I came to him to let him know what was incorrect. He acted as if he was offended when I question him. I closed on the home and shouldn’t have until everything was done correctly. After closing I see things more and more are incorrect. Gray made my experience worse.

I will keep it short and sweet. I had a fantastic buying experience a+. From the moment we fell in love with the house to the closing process went as smooth as it should. After closing we found a lot of issues that should have never been issues, just poor workmanship. From building materials down my drain and clogging up our whole house to the dryer vent being shoved into place and closed for no air to escape, and a gas leak that could not be detected by the plumbers or appliance technician. Trusses in the attic broken and not attached to anything, no electric to the doorbell. These mistakes are proof that the workmanship was poor to none. There was no pride in their work. When workers came to fix these issues, there was a huge language barrier which made it very frustrating. We find ourselves very lucky that we were able to notice an issue with the dryer vent that could have caused a fire, plus the gas leaking for 2 months which could have been a terrible situation. With all these issues already, a home inspection or two may be needed to find myself feeling safe in my new home. ... More

Mediocre experience, small let downs throughout process Builder non responsive