Centex Homes Reviews

Though I acknowledge Pulte is still trying to solve open issues, the fact of the matter is that I found too many issues with Centex not only before and during closing but afterwards. Some of them related to internal communications in Centex and third parties/design center and some others related to construction, management and final execution. Field manager was suddenly changed and things improved after that but still important issues were found and still I am struggling to have them closed. Centex did not even accept to delay closing and while I accepted the proposed closing date, the house was not finished and right now I am working with the warranty team. ... More

Many electrical issues and roof leaks

Painting detail need to be explain, ceiling and wall same color, white was preferred for ceiling Customer needs to know no wood trim for windows Also contact customer about change, floor plan reversed without notice Lights was not explain, we purchased ceiling fans and lights Need to know ceiling height

Make sure u run the water all at the same time to make sure the plumbing was done correctly and don’t have issues

Doesn’t respond to work order in a decent about of time

The rushed slot of stuff in the house, they should they have not taken there time. Cracks in the structures inside, appliances not working, gutting has holes, take your time and build these homes..

Paint on floors and not dry before move in. Doorways, door knobs and locks not working properly Areas of flooring not adhered Cupboard drawers not sliding smoothly Poorly constructed exterior fences

All the home buying experience was going very good until the mortgage consultants started questioning and denying the approval literally LAST minute before closing. Of course, I had to meet certain income to qualify and to decrease the debt ratio. In order to get the approval for the house they ONLY told me I needed to pay off a credit card before closing, which I did a couple days prior closing. Since the beginning my income was good and it was approved, they only wanted me to pay off a credit card. Right after I paid off the credit card, the nightmare began. They said they couldn't approve the loan because my income wasn't enough and the only thing I could do in order to get the approval is that I needed a pay raise, which I did get it the same day they asked for it. Well, it wasn't enough for them, I got the pay raise, paid off the credit card but now they wanted me to get rid of my personal vehicle loan, which I also did before closing. They put me against the ropes in a matter of days before closing. They thought I wasn't gonna make it but I did. The sad thing is that they make you feel like everything is good and going because they schedule you to assist to the home orientations, they send emails about how good your process is going and emails or text messages congratulating you about the new house but in the meantime the loan hasn't been approved. For me is nonsense to do, send and say all that if you don't even have the approval yet. And on top of that, they have you struggling with all these demands in order to qualify last minute. The only good thing and good communication I had was from the community construction manager, such a great guy with a lot of knowledge. Fortunately, after providing and accomplishing everything they asked for, I got the approval. I had to reach out to the general manager though and also, he helped a lot and did way better job than the first mortgage consultant. Manager solved all this nonsense issues in a day. ... More

Some parts of experience were OK. Others leave much to desired.

Overall experience is ok. If you have selected upgraded package, make sure that you verify these in a timely fashion. Luckily I checked so there is no delay. Home is ready on time as mentioned. Nice features included for the package that I selected.

This is my first time buying a newly constructed home. I encountered sloppy workmanship and many issues such as a screw stuck in my garbage disposal, a window that wouldn't open and shut properly and a window that had a bent/broken screen, a leak in the irrigation system with a "continuous water usage" message from the city and a dead tree as a result, two door locks that didn't work with my key, window blinds are filthy with construction dust, the floor is spattered with paint in some places, the floor board caulking is marred in some places, a section of carpet is pieced in the wrong direction, gutters were packed with leaves/debris, water was not available in the first walk-through (builder hadn't paid the bill), water pressure in bath and kitchen on 2nd walk-through was a trickle, yard is a minefield of bumps and low points (grading is not smooth at all.) However, the builder was very quick on responding to the issues brought to their attention, and did place a second gate (their choice, I never asked for it) to gain easier, safer access the electric box and A/C unit. I'm still dealing with the dead tree issue, getting HOA violations because of it, builder won't replace it with other HOA-approved tree. In hindsight, I would be much more thorough and pickier before purchasing a home from Centex. ... More

A few minor stuff that needed to be fixed, but everything is being addressed. Thanks to the maintenance team for all their work.

You know I talked to my neighbors and all received appliances, but I didn’t receive appliances and I had to buy my own. When I called to see why? They said my purchase had more cash discount. This was not explained to me buy the sales person. Second, our package included a garage door opener but it was not installed. I contacted the service department, they issued a check for $336 to make me happy. I paid a contractor $600 to install a garage door opener. And now I am working with PGP title to receive the original warranty deed, which they claim it was lost in the mail. Not too good guys. You can do better. ... More

el constructor no me respondio por detalle de pintura que quedaron, algunas lamparas se cayeron y no he tenido respuesta

Stressful experience to build a new house.

The quality of workmanship on the house that I bought is marginal at best. I found several light switches outlet sockets that weren’t even grounded. When I went to put in my living room ceiling fan I removed the light fixture and found it was only held in by a half bent screw. I had to remove the whole thing and install a new one and that wasn’t even grounded; so much for quality assurance and inspections. The floor had to be ripped three times. The third time was actually after I closed on the house because they couldn’t get it done before closing, which intern prevented me from moving in for a full week after closing. The driveway is already chipping and has pockmarks throughout it. What ever coating they put on the concrete driveway didn’t adhere properly so it chipped up and created a holes throughout it, surface. I asked it to be fixed and Nicole the Customer Rep, who is WONDERFUL, got right on it and had them come over-and so-called fix them ….now my driveway looks like a Poke-a-dotted surface. The workers that this company employees or subcontracts to do the work, they could care less. Everything is done quickly without attention to detail and sloppily.. if I’m gonna spend $365,000 on a house I expect at least the outlet covers and light switch covers throughout the house to be straight and not crooked throughout the house. I still have yet to fix all those. No, I would not recommend this to anyone…I am very disappointed in Centex. The main thing is, as I was waiting for the house to be finished and throughout the inspection process, when discrepancies were found and requested to be fixed; I was told they were . Since I’m moving down from upstate New York, and quite a few of my phone calls were made from there, my builder assured me that several of these items were fixed, and most of them were, but I noticed that some of these discrepancies were covered up or made to look like they were corrected or simply just overlooked. . I can’t express how disappointed I am in the workmanship on my house. In fact, I’m going to demand that my driveway somehow be resurfaced so that it doesn’t look like a poke-a-dotted surface. This is ridiculous. In closing, I would like to say that I feel very disappointed that I have to leave this type of survey and evaluation. This was supposed to be a pleasant and fun experience. It’s been some-what short of that. I’m the type of person that I want to get what I pay for, it’s not my job to save the builder money. I paid for that. It’s the builders responsibility to provide a product that is advertised at the time of the contract signing and not skimp at the finished product or correcting the discrepancies. Call me foolish, that’s just me. ... More

Initially, everything went smoothly and we were optimistic. However, as time passed, the process became increasingly stressful and unreliable. It felt like we were initially promised the world, but then faced excuse after excuse for why they couldn't fulfill their promises. We discovered that the construction manager had provided false information, and we are currently working with the warranty team to address these issues. Unfortunately, the construction manager's attitude was condescending and made me feel belittled, as if I was being treated as unintelligent or irrational. Furthermore, the sales manager failed to follow up during and after the closing process, showing no interest in our satisfaction. Recently, I greeted her with a friendly wave, but she responded with a blank stare and no acknowledgement, despite making direct eye contact. On another note, the floors are terrible quality. ... More

I recently purchased home and from sales team it was good and smooth process. From quality perspective and build review it is not up to the mark. Couple of easily visible concrete cracks, mud issue in backyard due to baldly sloped never been taken in to consideration as it should.

So many things wrong. Even thing that were blue taped at final walk through weren’t finished. Have been ghosted by warranty rep. Be ready for a fight.

Houses are built quick to be sold quick. I wouldn’t rate quality & materials the best as we have been replacing items inside the home since move in.Structure of the home is a joke. Whole house vibrates every time the train goes by.

No really good experience during all process, quality and termination of the house was a battle

Super rushed thru the closing. Numerous issues to be addressed. Virtually no communication even though I was promised to be kept updated. 2 months after closing & still issues unaddressed that were to be fixed/etc before or very shortly after closing. Even was given a certificate of occupancy despite the heat not working. Too many houses, too few ppl for the workload, too focused on only money, and the laborers' work is neither inspected nor up to par for new construction in that price range.

Low-quality paints, Low-quality carpet, low-quality vinyl flooring.

Some of the workmanship and materials used were done poorly. Overall, not bad, but for the price, could have been completed neater and better materials used such as bathroom and kitchen fixtures. Takes a long long time for work to be addressed and/or done to fix work poorly done. Disappointed with that.

The sales and supervisors we worked with were great to work with. However, the craftsmanship in the house is pretty terrible. Cheap carpet and floors. Terrible paint jobs inside and out. Everything inside the house looks like it was done by someone who does not take pride in their work.