Centex Homes Reviews

The lack of attention to detail takes the joy out of owning a new home.

Overall, we enjoy our Centex home. It is our fist home purchase and so we were a little less picky, and the market in our area is extremely competitive, with the costs of homes going through the roof. The home seems to be build well generally. But all of the details were clearly rushed. The detailed paint job we sloppy, the landscaping wasn't great. But none of the issues so far have been irreversible. And considering the market, the price point was desirable. So overall, it is a good house, not a great house.

Very happy with the homebuying process until the week of closing and there was an alarming rush to get things done. The workmanship was less than desirable. There has been great effort to correct errors but I'm not confident that the builder would have made corrections on their own. We had to show and notify them of all the mistakes/oversights. Great efforts have been made in the last month but there are a couple outstanding items that are not available (beyond their control). Patience is key. Please read your paperwork and make sure you get everything you paid for, because they will not offer up the information--just hope you don't remember or notice. They tried to tell me that the garage door glass inserts that were in my purchase agreement was not included. Low and behold I found it and they agreed to get them done. Beware that there is no 30 day warranty process followed by an 11 month one as mentioned several times during my homebuying process. There is only the 11-month service. So they expect you to wait that long for them to fix things. The warranty office will literally tell you that. So they will only service things you catch during blue tape walk and what is written on Celebration walk through. Otherwise, wait 11 months. I'm unhappy with the warranty process, my water pressure is not something that can wait (they did agree) or the rack that fell off the wall. Also, a 1 year warranty doesn't mean you have warranty access for a year, it means they want you to write one list and wait 11 months until they address what they consider minor. Home Buying Process 5/5 Mortgage Process 5/5 Week of Closing 3/5 Day of Closing 2/5 Month After Closing 4/5 Warranty Office 2/5 Tracey 5/5 Aaron 5/5 James 5/5 Kelly 4/5 ... More

Centex Homes only offers a 11mth punch list for any issues that arise. If you choose to build with them make sure you look very close at everything. We are having drywall issues and now have to wait 11mths to have them addressed.

The finishing isn't that great.

Home is still Incomplete a month after closing.

There are many pluses to our home. However, once we moved in we found that painting was poor, several doors did not close properly, there was no power to the kitchen island, the dishwasher did not work (a plug was never attached to the dishwasher), screens were missing, and there were rust marks on the concrete slabs from nails that were never swept up. I trust there will be other issues as the months pass. Our Field Manager from Pulte Homes is great! Unfortunately he does not have enough hours in a day to address issues tied to the 15+ homes that are either settling or are soon to settle. Once 30 days elapses the warranty requests are handled by a Pulte Homes Customer Care person and responsiveness is exceptional. So why the “Timing” subject? Our settlement date should have been pushed out one month. The Field Manager should be able to focus on confirming that everything is in working order and performing a detailed walkthrough prior to the buyer’s walkthrough. ... More

Centex homes are great starter homes but you must stay on top of construction to make sure every thing is correct.

We love our home although it is frustrating out how most of the walls are not straight and most of the home does not seem very air tight as you can feel a draft at times. We are concerned about the flooring upstairs as it makes a lot of noise already and that seems to be a common concern through out the neighborhood. We have made a lot of upgrades on our own so we are happy with it.

Nothing really to share. Everything went ok up to this point.

This is a good development for first time buyers.

We had a good experience.

Though I acknowledge Pulte is still trying to solve open issues, the fact of the matter is that I found too many issues with Centex not only before and during closing but afterwards. Some of them related to internal communications in Centex and third parties/design center and some others related to construction, management and final execution. Field manager was suddenly changed and things improved after that but still important issues were found and still I am struggling to have them closed. Centex did not even accept to delay closing and while I accepted the proposed closing date, the house was not finished and right now I am working with the warranty team. ... More

Many electrical issues and roof leaks

Painting detail need to be explain, ceiling and wall same color, white was preferred for ceiling Customer needs to know no wood trim for windows Also contact customer about change, floor plan reversed without notice Lights was not explain, we purchased ceiling fans and lights Need to know ceiling height

Make sure u run the water all at the same time to make sure the plumbing was done correctly and don’t have issues

Doesn’t respond to work order in a decent about of time

The rushed slot of stuff in the house, they should they have not taken there time. Cracks in the structures inside, appliances not working, gutting has holes, take your time and build these homes..

Paint on floors and not dry before move in. Doorways, door knobs and locks not working properly Areas of flooring not adhered Cupboard drawers not sliding smoothly Poorly constructed exterior fences

All the home buying experience was going very good until the mortgage consultants started questioning and denying the approval literally LAST minute before closing. Of course, I had to meet certain income to qualify and to decrease the debt ratio. In order to get the approval for the house they ONLY told me I needed to pay off a credit card before closing, which I did a couple days prior closing. Since the beginning my income was good and it was approved, they only wanted me to pay off a credit card. Right after I paid off the credit card, the nightmare began. They said they couldn't approve the loan because my income wasn't enough and the only thing I could do in order to get the approval is that I needed a pay raise, which I did get it the same day they asked for it. Well, it wasn't enough for them, I got the pay raise, paid off the credit card but now they wanted me to get rid of my personal vehicle loan, which I also did before closing. They put me against the ropes in a matter of days before closing. They thought I wasn't gonna make it but I did. The sad thing is that they make you feel like everything is good and going because they schedule you to assist to the home orientations, they send emails about how good your process is going and emails or text messages congratulating you about the new house but in the meantime the loan hasn't been approved. For me is nonsense to do, send and say all that if you don't even have the approval yet. And on top of that, they have you struggling with all these demands in order to qualify last minute. The only good thing and good communication I had was from the community construction manager, such a great guy with a lot of knowledge. Fortunately, after providing and accomplishing everything they asked for, I got the approval. I had to reach out to the general manager though and also, he helped a lot and did way better job than the first mortgage consultant. Manager solved all this nonsense issues in a day. ... More

Some parts of experience were OK. Others leave much to desired.

Overall experience is ok. If you have selected upgraded package, make sure that you verify these in a timely fashion. Luckily I checked so there is no delay. Home is ready on time as mentioned. Nice features included for the package that I selected.

This is my first time buying a newly constructed home. I encountered sloppy workmanship and many issues such as a screw stuck in my garbage disposal, a window that wouldn't open and shut properly and a window that had a bent/broken screen, a leak in the irrigation system with a "continuous water usage" message from the city and a dead tree as a result, two door locks that didn't work with my key, window blinds are filthy with construction dust, the floor is spattered with paint in some places, the floor board caulking is marred in some places, a section of carpet is pieced in the wrong direction, gutters were packed with leaves/debris, water was not available in the first walk-through (builder hadn't paid the bill), water pressure in bath and kitchen on 2nd walk-through was a trickle, yard is a minefield of bumps and low points (grading is not smooth at all.) However, the builder was very quick on responding to the issues brought to their attention, and did place a second gate (their choice, I never asked for it) to gain easier, safer access the electric box and A/C unit. I'm still dealing with the dead tree issue, getting HOA violations because of it, builder won't replace it with other HOA-approved tree. In hindsight, I would be much more thorough and pickier before purchasing a home from Centex. ... More

A few minor stuff that needed to be fixed, but everything is being addressed. Thanks to the maintenance team for all their work.

You know I talked to my neighbors and all received appliances, but I didn’t receive appliances and I had to buy my own. When I called to see why? They said my purchase had more cash discount. This was not explained to me buy the sales person. Second, our package included a garage door opener but it was not installed. I contacted the service department, they issued a check for $336 to make me happy. I paid a contractor $600 to install a garage door opener. And now I am working with PGP title to receive the original warranty deed, which they claim it was lost in the mail. Not too good guys. You can do better. ... More