Centex Homes Reviews

Would have been nice if the closing company worked with us better on closing dates

Mike was always on the ball, truthful, and just plain outstanding!

Dawn was absolutely wonderful and extremely helpful. Ben and his team have also been fabulous and they go the extra mile. They are the reason we ended up going through with this purchase. They are the heart and soul of this branch. Even though I had some water issues the water company was extremely responsive. I love my new house it is my dream house. I am thankful that they always make sure the requests are handled quickly, and if a contractor doesn't show Ben steps up and actually does it himself. He needs a raise seriously, he is superman! I give Ben & Dawn 5 stars! The lower review was due to two of the contractor's that you use, and Pulte Mortgage company that is disorganized and is not communicating with the property effectively. FYI: We do think they need to raise the 4 ft fence rule, ALL of the neighborhood thinks so too. The retention pond is too close not to have higher fences, plus dogs get out because of it. Contractors that I didn't care for: I wish that they would have used different electricians because we have had so many issues with that. I also think they should have used different painters, they did not do a very good job. I think whoever did the drywall should find another job... ... More

Weak tradesman. Average quality. The subs don't care. This is the lowest tier of construction quality that exists. Having said that, Pulte is a good company that really tries to take care of their customers

There were TWO people from Centex (i.e., Pulte) that were GREAT to work with. That's not to imply that everyone else was bad...it's just that these two people were exceptional, and one was over-the-top exceptional. That said, I don't feel at the end of the process that I ended up with the home that *I* wanted. What I ended up with was the home that Centex/Pulte was willing to build for me (again..."per plan"). This is the problem with "production builders" like Centex/Pulte, and going in...I knew I would have a problem "fully liking" the end result. Next time...it's custom home builder all the way!!! At least that's the way I'll get the home that *I* want - and NOT the other way around again. This doesn't mean we didn't end up with a "quality home" at the end of this process. (In a LOT of ways, the final "quality" of the home is yet to be determined - perhaps after a few hurricanes pass over.) As I said...it's just not the *final* home that I wanted...and now I'm going through additional non-trivial deconstruction/reconstruction expenses to get that home that I wanted. It pretty much sucks. And that's how I feel about the whole experience as I write this review today...and we have yet to actually live in our new Centex/Pulte home for a full month. ... More

I love my new home. This is the first home I have had the pleasure of picking the colors and the floor plan and am happy with the finished product.

Certain things that should hve been done prior to closing were not dine properly. Two baseboards were not squared. Tile grout had holes, ripples. Tile floor also had some material tracked on to it. This shoud have been noticed and fixed prior to the closing.

Nice home, not the sturdiest built home we have ever lived in.

Great Personnel.

They will rush making your home and not be at 100% just to close on their time.

Not worth the price you paid

There are some issues noted right before closing. There was lot of miscommunication during this process. Caused some stress with builder representative. I wish that was smooth.

All the home buying experience was going very good until the mortgage consultants started questioning and denying the approval literally LAST minute before closing. Of course, I had to meet certain income to qualify and to decrease the debt ratio. In order to get the approval for the house they ONLY told me I needed to pay off a credit card before closing, which I did a couple days prior closing. Since the beginning my income was good and it was approved, they only wanted me to pay off a credit card. Right after I paid off the credit card, the nightmare began. They said they couldn't approve the loan because my income wasn't enough and the only thing I could do in order to get the approval is that I needed a pay raise, which I did get it the same day they asked for it. Well, it wasn't enough for them, I got the pay raise, paid off the credit card but now they wanted me to get rid of my personal vehicle loan, which I also did before closing. They put me against the ropes in a matter of days before closing. They thought I wasn't gonna make it but I did. The sad thing is that they make you feel like everything is good and going because they schedule you to assist to the home orientations, they send emails about how good your process is going and emails or text messages congratulating you about the new house but in the meantime the loan hasn't been approved. For me is nonsense to do, send and say all that if you don't even have the approval yet. And on top of that, they have you struggling with all these demands in order to qualify last minute. The only good thing and good communication I had was from the community construction manager, such a great guy with a lot of knowledge. Fortunately, after providing and accomplishing everything they asked for, I got the approval. I had to reach out to the general manager though and also, he helped a lot and did way better job than the first mortgage consultant. Manager solved all this nonsense issues in a day. ... More

Some parts of experience were OK. Others leave much to desired.

Overall experience is ok. If you have selected upgraded package, make sure that you verify these in a timely fashion. Luckily I checked so there is no delay. Home is ready on time as mentioned. Nice features included for the package that I selected.

This is my first time buying a newly constructed home. I encountered sloppy workmanship and many issues such as a screw stuck in my garbage disposal, a window that wouldn't open and shut properly and a window that had a bent/broken screen, a leak in the irrigation system with a "continuous water usage" message from the city and a dead tree as a result, two door locks that didn't work with my key, window blinds are filthy with construction dust, the floor is spattered with paint in some places, the floor board caulking is marred in some places, a section of carpet is pieced in the wrong direction, gutters were packed with leaves/debris, water was not available in the first walk-through (builder hadn't paid the bill), water pressure in bath and kitchen on 2nd walk-through was a trickle, yard is a minefield of bumps and low points (grading is not smooth at all.) However, the builder was very quick on responding to the issues brought to their attention, and did place a second gate (their choice, I never asked for it) to gain easier, safer access the electric box and A/C unit. I'm still dealing with the dead tree issue, getting HOA violations because of it, builder won't replace it with other HOA-approved tree. In hindsight, I would be much more thorough and pickier before purchasing a home from Centex. ... More

When I take a closer look at workmanship, I would say I am not very satisfied. A request to take a look at our door has not been responded yet. Front door gap are getting bigger.

A few minor stuff that needed to be fixed, but everything is being addressed. Thanks to the maintenance team for all their work.

You know I talked to my neighbors and all received appliances, but I didn’t receive appliances and I had to buy my own. When I called to see why? They said my purchase had more cash discount. This was not explained to me buy the sales person. Second, our package included a garage door opener but it was not installed. I contacted the service department, they issued a check for $336 to make me happy. I paid a contractor $600 to install a garage door opener. And now I am working with PGP title to receive the original warranty deed, which they claim it was lost in the mail. Not too good guys. You can do better. ... More

el constructor no me respondio por detalle de pintura que quedaron, algunas lamparas se cayeron y no he tenido respuesta

Brief, the sale experience with Mike is not positive, slow response, not caring and surprises due to the final walk for the garage paint was not included. Price is not cheap. In contrast, the construction person William is amazing and very professional.

Stressful experience to build a new house.

The quality of workmanship on the house that I bought is marginal at best. I found several light switches outlet sockets that weren’t even grounded. When I went to put in my living room ceiling fan I removed the light fixture and found it was only held in by a half bent screw. I had to remove the whole thing and install a new one and that wasn’t even grounded; so much for quality assurance and inspections. The floor had to be ripped three times. The third time was actually after I closed on the house because they couldn’t get it done before closing, which intern prevented me from moving in for a full week after closing. The driveway is already chipping and has pockmarks throughout it. What ever coating they put on the concrete driveway didn’t adhere properly so it chipped up and created a holes throughout it, surface. I asked it to be fixed and Nicole the Customer Rep, who is WONDERFUL, got right on it and had them come over-and so-called fix them ….now my driveway looks like a Poke-a-dotted surface. The workers that this company employees or subcontracts to do the work, they could care less. Everything is done quickly without attention to detail and sloppily.. if I’m gonna spend $365,000 on a house I expect at least the outlet covers and light switch covers throughout the house to be straight and not crooked throughout the house. I still have yet to fix all those. No, I would not recommend this to anyone…I am very disappointed in Centex. The main thing is, as I was waiting for the house to be finished and throughout the inspection process, when discrepancies were found and requested to be fixed; I was told they were . Since I’m moving down from upstate New York, and quite a few of my phone calls were made from there, my builder assured me that several of these items were fixed, and most of them were, but I noticed that some of these discrepancies were covered up or made to look like they were corrected or simply just overlooked. . I can’t express how disappointed I am in the workmanship on my house. In fact, I’m going to demand that my driveway somehow be resurfaced so that it doesn’t look like a poke-a-dotted surface. This is ridiculous. In closing, I would like to say that I feel very disappointed that I have to leave this type of survey and evaluation. This was supposed to be a pleasant and fun experience. It’s been some-what short of that. I’m the type of person that I want to get what I pay for, it’s not my job to save the builder money. I paid for that. It’s the builders responsibility to provide a product that is advertised at the time of the contract signing and not skimp at the finished product or correcting the discrepancies. Call me foolish, that’s just me. ... More

I was pleased with my walk through with the developer representative; however, the sales representative was not very responsive to many questions after we were in contract to purchase. I had to continuously email the sales rep begging for information about the purchase and closing of the purchase.

My experience was stressful. My sales person was great until I finally decided to buy. Afterwards, he never responded timely or sometimes not at all. I decided to use their mortgage company and even though I had over an 800 credit score, been on my job over two tears and paid off all my debt I was told I may not qualify and I should not have paid off my debts. That made no since to me. My builder was great and responsive. The quality of paint and carpet is low. Feels like I'm walking on the bare floor no padding. Flat paint that is easily flawed. During the walk through had to have several walls sanded and repainted. The carpet was not tacked down in several places. You have to email for service calls because no one answers the phone. However, they do respond timely to your emails. I love the layout of my home and hope to enjoy it for years to come. If I had known there was going to be 400 plus homes in this Subdivision, I probably would not have bought here and the houses are a little close together. ... More