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- Centex Homes
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- Charleston, SC
Centex Homes Reviews in Charleston, SC
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What Charleston Homeowners Have to Say About Centex Homes.
Read all 109 verified reviews from homeowners that built a new home with Centex Homes in the Charleston area. Charleston homeowners have rated Centex Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Charleston Area
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Customer Reviews
Do not trust the date in which they tell you (add 6-8 months).
- Steven T.
- Verified HomeBuyer
- May 11, 2022
- Summerville, SC
Do not trust the date in which they tell you (add 6-8 months).
Centex Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
poor workmanship and cheap materials
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- Johns Island, SC
These homes are built with the bare minimum requiement. For the money spent, Id at least expect to get an archectual roof. curious to see how long the three tab single last in the lowcountry... Also! make sure you go behind them every step of the way. the people working for the contractors building the homes have little experience and could care less about the quality of their work. Get an inspector!!!
Centex Homes responded:
We're sorry to see that you're not satisfied with your home and we'd like to learn more about your experience and how we can improve. Please don't hesitate to contact us at customersupport@pultegroup.com with any additional feedback. ^Sarah
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Centex home
- Anonymous
- Verified HomeBuyer
- July 31, 2019
- Summerville, SC
Buyer beware
Total Score 2
Quality 1
Trustworthiness 2
Value 4
Responsiveness 1
Wouldn’t buy from Pulte again!
- Evelyn D.
- Verified HomeBuyer
- July 27, 2022
- Summerville, SC
After deposit was paid it was impossible to have someone call you back. They don’t build as specified on website. Were not up front about all the charges you have to pay. Can’t get them to come fix problems Major electrical problem that has to be addressed.
Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. ...
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Centex Homes - Very poor communication, lack of attention to details.
- Frank B.
- Verified HomeBuyer
- June 02, 2022
- Summerville, SC
Very poor communication, lack of attention to details. Very poor workmanship and care for work.
Centex Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Experience
- Janki P.
- Verified HomeBuyer
- May 08, 2024
- Summerville, SC
Poor material & workmanship. Do not see a pride in their work.
Centex Homes responded:
Hi Janki, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Poor craftsmanship and attention to detail
- Sharon M.
- Verified HomeBuyer
- September 08, 2020
- Johns Island, SC
There are so many things that are wrong. Things that should have been noticed by the builder if projects were inspected. Too many to name. They are working with me to get these things completed.
Centex Homes responded:
We are so sorry to hear that you are experiencing concerns with your new home. We would like to learn more and would appreciate if you could please send a brief summary of your concerns to customersupport@pultegroup.com along with your address and contact information. Thank you. ^AS ...
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
Worst Home Ever Purchased - Buyer Beware
- Daniel H.
- Verified HomeBuyer
- October 05, 2022
- Summerville, SC
This had to be one of the worst experiences I have gone through. I can see the seams and tape of almost all the drywall on the walls and ceilings, very amateur and not quality. I wouldn’t expect this from a “quality home builder”. Our project manager was horrible, made lists for him to correct and nothing got done. Now 4 weeks after closing I’m having to follow up weekly with no response. Some issues were the grass being very wavy and bumpy like the landscaping company never rolled it, patches where they just didn’t sod cause they ran out and didn’t come back, kitchen cabinets cracked and ...
Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lowest Bidder
- William H.
- Verified HomeBuyer
- July 05, 2022
- Summerville, SC
The quality of craftmanship in our brand new house is absolutely horrible. The paint and drywall looks like an eight year old did it. Every room has a punch list of touch ups and fixes that my wife and I are still going through and fixing. Centex and Pulte obviously do not care in the least bit in the quality of contractors they hire throughout the building process. My biggest worry is the quality and sustainability of everything you can't see. Structural integrity, wiring, A/C.....etc. Bottom line, a lot of money for a horrible experience and even worse quality.
Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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