Centex Homes Reviews in Myrtle Beach, SC

Moved in 6 weeks ago, did not have an opportunity to a final inspection. Upon move we spoke to site manager and was told he would have these items taken care of. Sent several text to him to schedule, minimal response. I also put in a request two time on the web site for resolve and still have not heard from anyone. I have a sink faucet that is extremely loose, a hinge that is improperly installed, nail and wood chips in the stairwell, paint and spackle on the rugs, area of painting that were missed and a few other items. Some of these items were addressed in January at the first home inspection. My frustration level I'd getting higher. I would like for a principal to contact me and schedule a date to review these issues. My wife and I bought a new home and wish it to be a perfect as possible. Please address this as soon as possible. ... More

Likely decent quality build with poor finish work and follow up.

Well the actual process went of the house being built went ok I guess. My construction managers assured me that all the issues I was seeing would be fixed before closing. This is where my issue started. I was forced to close or have a daily penalty of $200/day until I did. All the while my sheetrock joints and many other things were not fixed as I was promised. I’ve been in my home for over a month and here’s a list of most of my biggest things that need fixed still. They seem to only want to fix one thing at the time and it takes weeks to get that one done. Sheetrock seems all over the house, many places in the trim work,from door doesn’t close properly, painter steps in paint and walked all over my back porch and garage,electrical issues, rust on my cement patio from nails being left on it in the rain, shower heads not directly above/in-line with the water knob. Cheapest paint you can buy was used. Many more I could continue with. As of right now I would not buy another home built by Centex ... More

Our realtor was excellent but was outside the builders sales team.

It was good within reason, they’re pushy with the timelines when they want you to do something but loose on the timing when you want something. The house is built well, but some of the finish work falls short

The quality and workmanship were FAR below what we expected. All of our issues were addressed promptly though. We love our house and the neighborhood

There are many pluses to our home. However, once we moved in we found that painting was poor, several doors did not close properly, there was no power to the kitchen island, the dishwasher did not work (a plug was never attached to the dishwasher), screens were missing, and there were rust marks on the concrete slabs from nails that were never swept up. I trust there will be other issues as the months pass. Our Field Manager from Pulte Homes is great! Unfortunately he does not have enough hours in a day to address issues tied to the 15+ homes that are either settling or are soon to settle. Once 30 days elapses the warranty requests are handled by a Pulte Homes Customer Care person and responsiveness is exceptional. So why the “Timing” subject? Our settlement date should have been pushed out one month. The Field Manager should be able to focus on confirming that everything is in working order and performing a detailed walkthrough prior to the buyer’s walkthrough. ... More

We love our home although it is frustrating out how most of the walls are not straight and most of the home does not seem very air tight as you can feel a draft at times. We are concerned about the flooring upstairs as it makes a lot of noise already and that seems to be a common concern through out the neighborhood. We have made a lot of upgrades on our own so we are happy with it.

Painting detail need to be explain, ceiling and wall same color, white was preferred for ceiling Customer needs to know no wood trim for windows Also contact customer about change, floor plan reversed without notice Lights was not explain, we purchased ceiling fans and lights Need to know ceiling height

The only thing I am disappointed with is the fact that before we closed I felt that I would be supported and taken care of with any issues. That made me feel more comfortable. But after the closing I didn't feel the same way. We only had a few issues but the people they sent were not experienced. Did a hack job and my husband will need to fix. Didn't address the front door. Rain poured in the bottom. So I am assuming it is not sealed properly. The lawn is a big issue due to the fact it when on dormant and not watered. It did not root. We had been watering everyday but I think it is dead. Make sure when you buy a house that you get the attention you need. ... More

The buying process was great and easy but after living in the home for a month and seeing how bad the workmanship is. Tickets need to be opened for everything. I am disappointed.

We closed on our new home Mid-December. We still have 2 repairs still not completed. A cracked bathroom cabinet frame due to sink installer damaging it. And a 3rd bathroom fiberglass shower surround that has major damage to it which we discovered post-closing. It should have never been installed, or the installer damaged it. We reported it to customer service within 30 days post close and now a month later it is still not replaced. This is a major defect and has caused our family undue distress and taken away the joy of buying a new home. Very frustrated and dissatisfied.

The only positive was after I contacted the construction supervisors boss.His superior stayed on top of our construction and tried to correct the bad experience we had with the supervisor.We still have outstanding issues that need attentioon.

No response to fix issues

I love my new home. The layout is perfect. Structurally, it is solid. However, the attention to finish work is abysmal. Cracks in my new cabinets, my banisters are unsanded leaving my family with splinters. Gaping holes that were never covered over. Unsealed doors. Every neighbor I speak to has the same experience, with warranty tickets a mile long. You will love your home, but you will find that what it takes to make it as it should have been on the day of purchase is a frustrating and lengthy process. Be prepared to be a squeaky wheel. You also have to stay on top of the warranty team or your ticket will be lost in the ether. ... More

The house was unfinished due to multiple careless mistakes when we moved in. We were never allowed to have our blue tape meeting and kept being told it would be this day or that day and then it never happened. There is paint on the floor, missing caulk, gauges in the wall, pin holes everywhere, missing screws, a attic door that isn't even painted at all, a banister that is not finished being sanded and stained, spindaels that are not fully attached, and doors that to do not close, and things we paid for that were never installed. It's been a month and a half and the builder is still refusing to fix these things and pretending it isn't happening. Calls and says he will fix it and install things and then nothing changes and no call back again until we call again. We have spoke to the sales consultant, the field manager, and the warrenty company and still have not had the issues that should have been fixed at the blue tape meeting, or better yet never happened because who leaves gauges in the wall, fixed. We were so happy with this process until the final month and then once we got into the house since they left the house unfinished. We waited before filling this out hoping they would fix these issues but here we are, without even an estimate of when they might pretend to show up to finish the house. ... More

Many things could have been handled before settlement if they cared.

Sales - laughable, multiple errors. Once you sign the paperwork, he has no interest. Thanks for nothing Tom and if you knew your stuff, the home was advertised with gutters. Our PCO NIck, is fantastic and really cares about what he does and how cuustomers are treated. He restores credibility for the organization.

Overall I’m happy with the house. There has been a few issues but the builder has been easy to communicate with and almost everything has been fixed. My only complaint would be in the sales process the person in the office did not show me what was actually put in the house. I ended up with a lower grade different carpet and different fixtures in the bathrooms. I was shown a darker carpet and brushed nickel. Ended up with light carpet and chrome. And they did nothing about it.

All started out well but many issues came up and repairs were scheduled and missed by contractors. Calls weren't being returned by the supervisor and we had to leave multiple messaand texts to get a reply. Our issues are still not resolved after occupancy of 2 months now. I would never buy again from Pulte.

Salesperson lied or did not know services he said were included were in fact not. Floor plan was different from model with closets, only after saying something did they address and then we had light switches that went no where. Most importantly, look at the Management company they hire for the community. If you want simple things like gutters, fence or to screen a porch it could take months for approval. The rules that apply to you as the homeowner do not apply to the builder either. I am greeted to cement trucks 5 days a week at 5am as they begin construction, but I cannot get “an approved style fence” for two months because it took 16 phone calls and 6 emails to get something done. ... More

This was the most frustrating and horrible home building/buying experience I have ever had. The construction was sub par. There were constant issues that needed correction. My husband was fixing an electrical issue within one week of closing/moving in that if had gone unnoticed could have started a fire. I will never buy from or recommend this company to anyone.

Instead of downsizing to a small beautiful ranch I feel like I have moved into a section 8 living house. My issues have been with dry walling, paint issues, seems like they used the cheapest paint and only put one coat, front door not sealed properly, back door was letting rain in, calking issue, HVAC issue, faulty smoke detector, plants that were dead in the front. The list goes on and on. I feel like I made a big mistake in buying this home. needless to say, I am very upset.

Many problems. Workmanship is poor. The overuse of caulk to hide cracks, gaps and repairs. One trade comes in and ruins the work of others. Windows, countertops, flooring, stove and doors scratched. Marginal material quality. Nail pops in drywall. Builder pushes to close prior to fixing issues and telling you they will fix it after closing. Paint went on where it shouldn’t and where it should go on it was insufficient. In some cases, It takes the trades 3 or 4 times to make it right. It has been a month since closing and still finding issues. This has not been a good experience.

I was greatly disappointed with Centex. While the models of homes I saw seemed built to standard and maximum code, I quickly discovered this to be false. In the Month of November when I arrived to ensure the framing, and roughed in plumbing and electrical were to code I discovered that Centex hires subpar “contractors” who disregard building safety code. Upon my inspection I’ve found broken beams that the plumbers left compromising the structure of my home. The building manager at the time was Tim and I was disturbed to learn that he wasn’t planning on replacing the beams if I hadn’t discovered them. Once the broken beams were replaced, I moved on to the exterior sheathing of the house. It was to my dismay that I discovered 30 nail holes where the “framers” missed the beam. Once again Tim was not going to caulk these holes in order to prevent water infiltration into my home had I not insisted this be done. Any quality professional in the trade would know this a non-negotiable fix. My “final” walk thru was January 31st 2020. At the beginning of the walk I discovered the vinyl siding was wavy and bubbled. When I pointed this out to Tom the new building manager his response was “there is nothing I can do about that it’s the nature of siding.” This comment further solidified that Centex does not value industry standards and quality building. During the interior walk I discovered that the main wall in the great room was so bowed in the middle that when I placed a level on it I was able to rock it back and forth. When I showed Tom this, he used what would be his now standard line “there is nothing I can do about that.” I explained to him that I would not close on the house until everything was perfect. He quickly back peddled and said “I’ll talk to my boss.” During my walk of the kitchen I found that “contractors” drilled straight thru cabinet with a screw. I told Tom about this and he said “that’s how Centex does it.” I reiterated that I am not closing on the house until it is perfect. He once again said “I’ll speak with my boss.” As you can see my overall experience with Centex was poor and I would highly recommend new home buyers to avoid them. There is glimmer of hope, while the building standards were nonexistent, I must give recognition to our sales Rep Ivey. Ivey was extremely helpful and professional throughout the entire process. Ivey seems to be the only quality member of the Centex Team. ... More