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- Nashville, TN
Centex Homes Reviews in Nashville, TN
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What Nashville Homeowners Have to Say About Centex Homes.
Read all 81 verified reviews from homeowners that built a new home with Centex Homes in the Nashville area. Nashville homeowners have rated Centex Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Nashville Area
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Customer Reviews
Big price, low value
- Aaron K.
- Verified HomeBuyer
- February 02, 2023
- Lebanon, TN
$460,000 home that doesn’t come with quality product and material. When I breathe on the flat paint walls it leaves a mark, the applicances are quite literally the cheapest things you can buy on the market. Even the primary shower is a built in you don’t even get a nice tile shower. The $460,000 primary closet is 3 metal racks… HVAC unit runs only on Emergency heat if it’s cold out and the small single unit cannot even heat the downstairs and upstairs at the same time you have to choose which floor you want heated and turn off the other. $460,000 house doesn’t come with a single cabinet ...
Centex Homes responded:
Thank you for taking the time to leave this feedback although we are incredibly disappointed to hear that you are so unhappy with your home. We would like to help address you concerns and would greatly appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^AH ...
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
Bad experience
- Steven E.
- Verified HomeBuyer
- January 20, 2023
- Murfreesboro, TN
Poor workmanship. Priced to high. Homes are priced a lot lower now. Nothing but lies .The only good thing they have going for them is Scott the project manager.
Centex Homes responded:
Hi Steven, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Loan officers
- Jerry B.
- Verified HomeBuyer
- January 19, 2023
- Murfreesboro, TN
Very stressful paperwork had to be sent numerous times and monthly payment and interest rate were not locked in immmefiately they kept changing customer payment amount
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Great staff
- Michele P.
- Verified HomeBuyer
- January 17, 2023
- Lebanon, TN
Everyone I worked with was great. They were able to answer any questions. When we couldn’t get internet service when we first moved in they set us up with a hotspot to use until internet became available. My one complaint is none of the cabinet doors or drawers come with “pulls”. Also the entire house came with “flat” paint which scuffs too easily and is hard to clean up. I wish they would have used a satin finish instead.Our head builder Mike and selling agent CJ have been amazing to work with allowing me to change closing date without penalty and keeping me informed of the building ...
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Frienldly and Enjoyable
- Anonymous
- Verified HomeBuyer
- January 12, 2023
- Murfreesboro, TN
Overall, we have had a great experience! We enjoy our home, the location, and the amenities, such as a park and walking trails. All of the Centex employees have been wonderful to deal with. However, we are disappointed in the number of large property management companies who have been allowed to buy up the entire neighborhood. Unfortunately, this means we do not have long-term families in the neighborhood. Hopefully, centex will consider families when selling the homes that remain unsold.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
We couldn’t be happier herr
- Alaina R.
- Verified HomeBuyer
- December 07, 2022
- Lebanon, TN
Our whole experience was wonderful and we couldn’t ask for anything better
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good experience.
- Anonymous
- Verified HomeBuyer
- October 12, 2022
- Lebanon, TN
We had a good experience with the Centex Home Buying Experience and the sales individuals were fun to work with.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Love it!
- Johanna A.
- Verified HomeBuyer
- October 12, 2022
- Lebanon, TN
I was in the market for over a year. Found my great neighborhood and the home I wanted. CJ and Steven were wonderful to work with. They were kind, informative and great to work with! Great experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Review
- Michael R.
- Verified HomeBuyer
- September 19, 2022
- Murfreesboro, TN
Our initial experience with making an offer on the home and getting updates was good. We got weekly updates pretty consistently in the beginning, but then they started to taper off. Once we were given our closing date, I felt like a lot still needed to be done with the house and was concerned if the house would be "move-in" ready by the closing date. We ended up closing on time and moved in but had a punch list of items to address. One of our biggest concerns was our vinyl flooring, which was not installed to a satisfactory condition. Another concern was the trim work, which appeared ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Centex Homes - The homebuying process was excellent, and the home was delivered
- Anonymous
- Verified HomeBuyer
- August 30, 2022
- Lebanon, TN
The homebuying process was excellent, and the home was delivered ahead of schedule, but the plumbing overlooked an issue which caused a flood on day two of homeownership. All repairs were covered, but verbal deadlines to complete that work were not met. Other small things have popped up or been noticed within the first month such as chipping paint, uneven cabinets, and some lack of finishes.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Centex Homes - Took 11 months from signing of contract to move in.
- Terrence R.
- Verified HomeBuyer
- August 30, 2022
- Columbia, TN
Took 11 months from signing of contract to move in. Many delays and poor communication
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
46 days past our closing and we still haven't moved in fully due to punch-list not completed!!!
- Gerald R.
- Verified HomeBuyer
- July 12, 2022
- Murfreesboro, TN
I'm just going to say the project leads Cody, and Abbi seriously dropped the ball on our home. We were forced to close or be charged an additional 500$ a day until closing. We are 46 days past our closing and we haven't finished moving in due to long list of punch-list work that needs to be completed. The quality of finishing work is abysmal, and even after 3 attempt of I-worc trying to fix their horrible paint/caulk job we are hopefully going to get results from a new sub-contractor. When the best that our project lead Abbi can say to us is that your house is livable there is a problem. ...
Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Centex Homes - Several issues throughout the buying/building process.
- Jonathan C.
- Verified HomeBuyer
- July 06, 2022
- Lebanon, TN
Several issues throughout the buying/building process. While CJ, the sales agent, was great The overall process was cumbersome. For starters we went into contract back in August of 2021 and did not close until May of 2022. This would have been acceptable had the craftsmanship of the home reflected the time spent waiting on the build. Unfortunately it does not. I monitored the progress of the home and each time a trade came to the home they were in and out in a day or two. The trades are still rushing these homes as if they are on a tight build schedule, which they are not. Several quality ...
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 2
Centex Homes - We still have things that need to completed in our home.
- Justin J.
- Verified HomeBuyer
- July 05, 2022
- Columbia, TN
We still have things that need to completed in our home.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 2
Poor attention to detail.
- Glenn M.
- Verified HomeBuyer
- June 02, 2022
- Lebanon, TN
The garage door was installed Improperly and we are still waiting on a replacement and cannot secure it. The A/C unit was wired wrong when we moved in and it did not work.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 3
Centex Homes - Ramy Good journey
- Ramy H.
- Verified HomeBuyer
- May 11, 2022
- Lebanon, TN
Ramy Good journey with Centex Homes
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great communication about the progress of our home's construction.
- Miguel P.
- Verified HomeBuyer
- May 05, 2022
- Lebanon, TN
The purchase of our home was accomplished while traveling and the sales person was extremely helpful in providing information about the house and worked with our realtor so that we were able to complete the transaction smoothly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - The Value for money for the home is not that great.
- Arnab K.
- Verified HomeBuyer
- April 13, 2022
- Murfreesboro, TN
The Value for money for the home is not that great. There are many improvement points we find.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Delays in building, run around, not honest.
- Mark H.
- Verified HomeBuyer
- March 09, 2022
- Columbia, TN
Terrible experience with the builder, wish I never bought from Centex (Pulte). They talk about delays, but when you see other home being built and your is not, very disappointing. Communication is terrible, updated email don't tell you the truth on what is going on with your home. After the move in so many issue from leaky windows, floors having bubbles, cabinets not installed correctly, access to attic left open. pressure washing horrible, The yard is full of nails, razer blades, cut metals. Doors don't open on close correctly, bedroom shelfing falls down. No bang for your buck with this ...
Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Centex Homes - Nice family oriented community
- Jeong E.
- Verified HomeBuyer
- February 08, 2022
- Lebanon, TN
Nice family oriented community
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Electricity painting flooring doors
- Wshiar N.
- Verified HomeBuyer
- February 08, 2022
- Murfreesboro, TN
Before you buy don’t sign in any paper for closing Until fixing all issues I am still have issues on my house
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Great, responsive staff
- Jerome A.
- Verified HomeBuyer
- February 01, 2022
- Columbia, TN
We decided we wanted one of these beautiful Centex homes almost a year ago. We fell in love with the models & optimistically picked a 5 Br, 3 Ba home - we’re empty nesters! As our lot was decided, as the slab was poured, as the house was framed - EVERY step along the way, we got updates, texts, photos & we were 2000 miles away. None of this was required, but the sales Rep Danny did it anyway! We moved to within 30 minutes of our future home & visited often. The construction managers Drew, Nick, & Byron continued to update us & answer our questions(& we had a lot!) as progress was made! I ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terrible workmanship and no pride.
- Cody C.
- Verified HomeBuyer
- February 01, 2022
- Columbia, TN
I recently purchased a new home at Carters Station. The home was not ready at closing. The home “celebration” was a disaster. Much of what was supposed to be fixed wasn’t and still hasn’t been corrected, even though I closed over a month ago. There are still serious issues with the ceilings, floor, dry wall, paint, nails left in the carpet, leaking facet, etc. The home was a mess upon move in, with TONS of sanded dry wall patching debris in the carpet, staples left on the stairs that my kids stepped on. Honest opinion- if I had to do it again, I would have bought elsewhere. There is ...
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 1
Going the extra mile.
- Anonymous
- Verified HomeBuyer
- February 01, 2022
- Murfreesboro, TN
Complete honesty we have found a lot wrong with the construction of our home. This is understandable and expected but what was unexpected was the builder team continuing to correct/replace/and repair everything me and my wife found. To even go as far as correct issues we ourselves caused during move in!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Unethical Company.
- Montgomery B.
- Verified HomeBuyer
- December 17, 2021
- Murfreesboro, TN
Nothing but lies and wrong information. Very poor workmanship that even the sub-contractors that were hired by Pulte and were told to come and fix all the issues we encountered said that "Pulte has gotten a very bad reputation for delivering very poor products, they cut corners, use very cheap materials, hire just about anyone to do as much as possible and move on to the next victim." "Bottom line (money and huge profits) is the goal for them." Next, what I just shared is not the exact words that were used by the contractors but close enough to get the point across. We have lost so much hard ...
Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
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