Centex Homes Reviews in Nashville, TN

The process to purchase our home was very simple. We received our home and were very satisfied with the outcome and quality of the home.

Nice family oriented community

Staff was very adaptable, and informative. I am excited every time I come home from work. No worries on craftsmanship if Chris is building it!

The overall experience with Centex was very good. I don't like the way the light fixtures are wired in each room because the switch has to stay on for both the light and fan to work when you replace it. They should use 12/3 wire so there is a constant hot for the fan and a switched hot for the light, the overall cost per house is just a few dollars. The Assistant Field Manager, Zach S. is very friendly and knowledgeable about the houses. He had an issue with my AC repaired the same day I talked with him about it. Otherwise we are very happy with the house especially the 10 year warranty.

We couldn't be happier with our Builder, Mike. Everything was completed before we closed. Very quick and responsive with the very few touch ups that we requested as well.

Love our new home and especially enjoyed working with our field manager! He was great! Upper management seems to have made some poor decisions with cheap, poorly manufactured/installed kitchen cabinets. I hope they can rethink that decision and make it right as it degrades the overall Centex brand!

This is my second Centex new home. This one has had several issues but they are trying to fix most of them. The walls are not smooth and I don’t care for the paint quality. I don’t see as much attention to detail as I expected. Once we get settled in, it will be a great home. Love the floor plan and location so much.

After living in my home for a couple of months, I can say that overall this home was a good purchase and there are only a few minor details I would change. Any issue I have had has been promptly addressed.

Everyone I worked with was great. They were able to answer any questions. When we couldn’t get internet service when we first moved in they set us up with a hotspot to use until internet became available. My one complaint is none of the cabinet doors or drawers come with “pulls”. Also the entire house came with “flat” paint which scuffs too easily and is hard to clean up. I wish they would have used a satin finish instead.Our head builder Mike and selling agent CJ have been amazing to work with allowing me to change closing date without penalty and keeping me informed of the building process etc ... More

Buying experience was great, sales persons was awesome but had 2 major plumbing issue 2nd day we moved in. Material Quality is not as good as we expected but plan is great.

Final finishes are lagging in quality

The dishwasher is not working properly, several lamps had to be replaced. The kitchen cabinet hinge has some problem.

We had a good experience with the Centex Home Buying Experience and the sales individuals were fun to work with.

They are great people.

Overall our family really enjoys this house, and the quality from the builder is very very good. Within a few weeks we've noticed the back door leaking water, water leaking in through the bricks in the garage, and it's taken quite a bit of time to get a response even though all of it is under warranty. What we are disappointed in overall is not the builder... but the salesperson who represented the builder. He did not disclose certain HOA rules even when we asked about them, and did not disclose that our backyard has an easement for drainage for the entire neighborhood in which we are not allowed to build a fence on. We would have bought a house... just somewhere else in the neighborhood. Great homes, distasteful sales rep. ... More

The homebuying process was excellent, and the home was delivered ahead of schedule, but the plumbing overlooked an issue which caused a flood on day two of homeownership. All repairs were covered, but verbal deadlines to complete that work were not met. Other small things have popped up or been noticed within the first month such as chipping paint, uneven cabinets, and some lack of finishes.

-The cabinet company used is horrible. -The vinyl floors are of poor quality. -The project manager was great to work with. -

Some features were standard for the build as opposed to being upgrades and/or options with other builders. For example our granite kitchen counter top. I also enjoyed the the limited options regarding interior color selections. It made it more simple and not as overwhelming.

The painter and cleaning crew are sub par

Only complaint is where they placed the AC Unit in comparison to the bedroom window when they could have easily chosen another spot that is not so intrusive.

Overall, we have had a great experience! We enjoy our home, the location, and the amenities, such as a park and walking trails. All of the Centex employees have been wonderful to deal with. However, we are disappointed in the number of large property management companies who have been allowed to buy up the entire neighborhood. Unfortunately, this means we do not have long-term families in the neighborhood. Hopefully, centex will consider families when selling the homes that remain unsold.

While the homes are nice, ours has areas where you can tell the vendors rushed their jobs and even though things were somewhat fixed before move-in, there is a lot that wasn’t but you don’t notice until it’s too late. You expect your home to resemble the model home to some extent but the finishing work is not even close. While we are happy with our home, there are things we wish we would have addressed before we signed our final paperwork.

You can expect customer service and site managers to be great, but some of the contractors are out to make the most they can in as little time as they can. Things will have to be redone or fixed . We still have things that need to be redone or fixed properly.

We have had many problems with the water heater, flooding/water entering the house, screws popping out, and siding coming undone.

Overall nice home, but in the end the home was rushed so the builder could meet the closing date, I feel that a lot of details was missed and skipped because of the rushing to finish toward the end. We would have been happy to move back the closing date in order to have it done correctly. There are several things were are doing ourselves because the response to issues has been non existent.