Centex Homes Reviews in Nashville, TN

A Great company with great staff

Very pleasant experience would recommend

This was our first new home buying experience. And it was totally ruined from day one. We got the wrong set of keys and couldn’t get into the house. Then there are many issues with workmanship and quality. Been here a month and still not fixed !

-The cabinet company used is horrible. -The vinyl floors are of poor quality. -The project manager was great to work with. -

The home itself is nice, no complaint there. However I’ve been in for 4 weeks, the cabinets are atrocious and not well built. The drawers hang or won’t close. Or they’re so close to another cabinet or drawer you can’t open them because they don’t have handles. The spare bathroom developed a leak in the shower diverter and it’s been 5 days and no one from warranty has been here to fix it after they assured me they would. The paint the builders uses is horrible. If you remotely tough the paint, it’s leaving a very distinct mark. The more you look the more you see where the drywall and mud striping was done in a hurry and it looks terrible on the ceilings. Pulte mortgage was asking absolutely personal and ridiculous questions during the purchase process and that is why I went with another VA lender. ... More

I wish I could say I got my money’s worth, but I don’t feel that way. There is no team here, just one person trying to get the various workers to do their jobs. There was no opportunity to upgrade anything. The materials used seem cheap, the workmanship is shoddy. Someone came to fix a problem and made another problem that someone else had to come back and fix. There are gouges in the walls that should have been plastered and painted before move in. Fixtures are plastic. Entry level appliances, flooring, etc. I’m disappointed and resigned.

Final finishes are lagging in quality

Some features were standard for the build as opposed to being upgrades and/or options with other builders. For example our granite kitchen counter top. I also enjoyed the the limited options regarding interior color selections. It made it more simple and not as overwhelming.

Love our new home and especially enjoyed working with our field manager! He was great! Upper management seems to have made some poor decisions with cheap, poorly manufactured/installed kitchen cabinets. I hope they can rethink that decision and make it right as it degrades the overall Centex brand!

You can expect customer service and site managers to be great, but some of the contractors are out to make the most they can in as little time as they can. Things will have to be redone or fixed . We still have things that need to be redone or fixed properly.

Other homes companies do every thing right like before the closing I found too much issues in the paint and in the kitchen too

Both Drew and Marci were very helpful. Beautiful home!!

The painter and cleaning crew are sub par

While the homes are nice, ours has areas where you can tell the vendors rushed their jobs and even though things were somewhat fixed before move-in, there is a lot that wasn’t but you don’t notice until it’s too late. You expect your home to resemble the model home to some extent but the finishing work is not even close. While we are happy with our home, there are things we wish we would have addressed before we signed our final paperwork.

This is my second Centex new home. This one has had several issues but they are trying to fix most of them. The walls are not smooth and I don’t care for the paint quality. I don’t see as much attention to detail as I expected. Once we get settled in, it will be a great home. Love the floor plan and location so much.

Staff was very adaptable, and informative. I am excited every time I come home from work. No worries on craftsmanship if Chris is building it!

Homes are slapped together workers not double checking their work. Warranty take forever to get somebody out there. My front door was not installed correctly. Had to hire my own guy because 84 Iumber is worthless. I have 2 cracked windows. Still waiting for that.

We have had many problems with the water heater, flooding/water entering the house, screws popping out, and siding coming undone.

The overall experience with Centex was very good. I don't like the way the light fixtures are wired in each room because the switch has to stay on for both the light and fan to work when you replace it. They should use 12/3 wire so there is a constant hot for the fan and a switched hot for the light, the overall cost per house is just a few dollars. The Assistant Field Manager, Zach S. is very friendly and knowledgeable about the houses. He had an issue with my AC repaired the same day I talked with him about it. Otherwise we are very happy with the house especially the 10 year warranty.

Home buying experience was great, very attentive and took care of everything that needed fixing.

After living in my home for a couple of months, I can say that overall this home was a good purchase and there are only a few minor details I would change. Any issue I have had has been promptly addressed.

When we were looking to move here these were the best floorplan options and pricing for what you get.

Our experience with the builder who did our walk through was very informative and amazing!!

We had the best experience building our first home with Centex!

Only complaint is where they placed the AC Unit in comparison to the bedroom window when they could have easily chosen another spot that is not so intrusive.