Centex Homes Reviews in Nashville, TN

Overall nice home, but in the end the home was rushed so the builder could meet the closing date, I feel that a lot of details was missed and skipped because of the rushing to finish toward the end. We would have been happy to move back the closing date in order to have it done correctly. There are several things were are doing ourselves because the response to issues has been non existent.

The garage door was installed Improperly and we are still waiting on a replacement and cannot secure it. The A/C unit was wired wrong when we moved in and it did not work.

I’ve lived in this house less than a month and have already had siding literally fall off, doors don’t shut properly , paint job was horrendous , caulking was horrendous , toilets are loose, garbage disposal needed serviced, nail pops and cracks everywhere !

The buying experience was good. Pretty easy overall. I'm disappointed with the quality of finish and the quality of the products used in the house.

Not the top quality I was expecting

Took 11 months from signing of contract to move in. Many delays and poor communication

Very stressful paperwork had to be sent numerous times and monthly payment and interest rate were not locked in immmefiately they kept changing customer payment amount

Our initial experience with making an offer on the home and getting updates was good. We got weekly updates pretty consistently in the beginning, but then they started to taper off. Once we were given our closing date, I felt like a lot still needed to be done with the house and was concerned if the house would be "move-in" ready by the closing date. We ended up closing on time and moved in but had a punch list of items to address. One of our biggest concerns was our vinyl flooring, which was not installed to a satisfactory condition. Another concern was the trim work, which appeared to be rushed and sloppy. We had paint splatter on the floor in almost every room, and areas that shouldn't have paint on them had paint on them (windows, door handles, etc). We've currently been in our home for almost two months and we're still pending most of our punch list to be completed. Overall we do enjoy our home, but I also feel that it was rushed to be completed by the close date and that work wasn't done properly. I don't feel that the home was "move-in" ready even though it was okay'd to close. ... More

The Value for money for the home is not that great. There are many improvement points we find.

We had a minor dishwasher issue that needed to be fixed. When they pulled out the dishwasher we could see a hole through the wall and light was shining through. It was large enough for a fist to fit through. It makes me wonder if there are any other problems behind the walls that won't be noticed until there is a problem.

We still have things that need to completed in our home.

The home itself is nice, no complaint there. However I’ve been in for 4 weeks, the cabinets are atrocious and not well built. The drawers hang or won’t close. Or they’re so close to another cabinet or drawer you can’t open them because they don’t have handles. The spare bathroom developed a leak in the shower diverter and it’s been 5 days and no one from warranty has been here to fix it after they assured me they would. The paint the builders uses is horrible. If you remotely tough the paint, it’s leaving a very distinct mark. The more you look the more you see where the drywall and mud striping was done in a hurry and it looks terrible on the ceilings. Pulte mortgage was asking absolutely personal and ridiculous questions during the purchase process and that is why I went with another VA lender. ... More

After declining to participate in the their initial “bidding” process, they finally just put the prices on homes. We end up buying a home, but the quality is bad. Dishwasher doesn’t dry, caulking missing from showers, doors askew and when you try to contact someone, no one gets back with you about fixing issues.

Other homes companies do every thing right like before the closing I found too much issues in the paint and in the kitchen too

I recently purchased a new home at Carters Station. The home was not ready at closing. The home “celebration” was a disaster. Much of what was supposed to be fixed wasn’t and still hasn’t been corrected, even though I closed over a month ago. There are still serious issues with the ceilings, floor, dry wall, paint, nails left in the carpet, leaking facet, etc. The home was a mess upon move in, with TONS of sanded dry wall patching debris in the carpet, staples left on the stairs that my kids stepped on. Honest opinion- if I had to do it again, I would have bought elsewhere. There is just no pride In workmanship and no quality control on the finishing work. Cody Charley ... More

Before you buy don’t sign in any paper for closing Until fixing all issues I am still have issues on my house

Several issues throughout the buying/building process. While CJ, the sales agent, was great The overall process was cumbersome. For starters we went into contract back in August of 2021 and did not close until May of 2022. This would have been acceptable had the craftsmanship of the home reflected the time spent waiting on the build. Unfortunately it does not. I monitored the progress of the home and each time a trade came to the home they were in and out in a day or two. The trades are still rushing these homes as if they are on a tight build schedule, which they are not. Several quality issues along the way, and although they were addressed, there are things that were done to a poor standard that I now have to deal with warranty to attempt and correct. Our brand new home flooded 24 hours after we moved in due to the test plug in the main drain out not being removed after the stress eat on the home plumbing. Again, another failure of your trades and your construction managers. It then took 6 weeks to get everything repaired, and I am still having to deal with subpar craftsmanship and have things redone with more time spent. I’ve had to take numerous days off of work dealing with all of this and still my house is not back the way it was when I bought it. My family and I are so fatigued from having to deal with all of this I finally told Tim, the warranty manager, to hold off on further repairs just to give us a break. To date I have had repair people in our home more days then not. I’m still dealing with improperly seal glass in my master shower, something they already sent the glass company out to repair, yet it was not repaired. The list of unacceptable workmanship and material goes on and on. More and more things pop up and My family and I are so frustrated we simply don’t have it in us to deal with it all. Several items that were supposed to be done prior to closing were not and unfortunately due to this market I really had no choice but to move forward with closing on this home. If we could sell this home and be done with it we would but unfortunately that is not an option. Although Tim has assured me he will address all of the issues I have my doubts. This is not a knock on Tim but simply a lack of trust in the trades and in your process. Throughout all of this there has been no compensation for all my lost time, the stress this has put on my family, and the overall disaster that buying a centex home has been. This was our first centex home that we’ve bought and it will be our last. ... More

I'm just going to say the project leads Cody, and Abbi seriously dropped the ball on our home. We were forced to close or be charged an additional 500$ a day until closing. We are 46 days past our closing and we haven't finished moving in due to long list of punch-list work that needs to be completed. The quality of finishing work is abysmal, and even after 3 attempt of I-worc trying to fix their horrible paint/caulk job we are hopefully going to get results from a new sub-contractor. When the best that our project lead Abbi can say to us is that your house is livable there is a problem. I'm not going to go through some rant here because there is hope as we are working now with Brian who is coordinating the repairs and we greatly appreciate his efforts. I just wish they took time to finish the home before forcing us to close. Also working with Jill was a pleasure as well. ... More

Homes are slapped together workers not double checking their work. Warranty take forever to get somebody out there. My front door was not installed correctly. Had to hire my own guy because 84 Iumber is worthless. I have 2 cracked windows. Still waiting for that.

$460,000 home that doesn’t come with quality product and material. When I breathe on the flat paint walls it leaves a mark, the applicances are quite literally the cheapest things you can buy on the market. Even the primary shower is a built in you don’t even get a nice tile shower. The $460,000 primary closet is 3 metal racks… HVAC unit runs only on Emergency heat if it’s cold out and the small single unit cannot even heat the downstairs and upstairs at the same time you have to choose which floor you want heated and turn off the other. $460,000 house doesn’t come with a single cabinet handle anywhere in the home and not a single blind. The second story creeks like it’s going to fall through the ceiling when you walk around the guest bedroom. Overall one of the cheapest looking and feeling homes I’ve ever purchased. ... More

I wish I could say I got my money’s worth, but I don’t feel that way. There is no team here, just one person trying to get the various workers to do their jobs. There was no opportunity to upgrade anything. The materials used seem cheap, the workmanship is shoddy. Someone came to fix a problem and made another problem that someone else had to come back and fix. There are gouges in the walls that should have been plastered and painted before move in. Fixtures are plastic. Entry level appliances, flooring, etc. I’m disappointed and resigned.

No quality or pride in workmanship. Carpet covered in paint and drywall dust. Treated like damaged floors, switches, appliances, counters etc are normal for a new house. No processes whatsoever. Every attempt to fix just made worse because they hire the cheapest most inexperienced labor they can find.

This was our first new home buying experience. And it was totally ruined from day one. We got the wrong set of keys and couldn’t get into the house. Then there are many issues with workmanship and quality. Been here a month and still not fixed !

Nothing but lies and wrong information. Very poor workmanship that even the sub-contractors that were hired by Pulte and were told to come and fix all the issues we encountered said that "Pulte has gotten a very bad reputation for delivering very poor products, they cut corners, use very cheap materials, hire just about anyone to do as much as possible and move on to the next victim." "Bottom line (money and huge profits) is the goal for them." Next, what I just shared is not the exact words that were used by the contractors but close enough to get the point across. We have lost so much hard earned money from our savings because of Pulte. It's been 2 months since we have moved in, and there are still other serious issues that need fixing, namely, 80% of the kitchen cabinets (supposedly brand new) need to be replaced because they are either damaged or warped. It's nothing but a nightmare. This home was not free so that we would say...well it's free, so we got an excellent deal. We are paying mortgage on this home. How these executives at Pulte sleep at night is clear evidence that they don't get down and dirty to make sure that everything that is done is with high standards, they just simply don't care. It's all about the money, and how many fancy and luxurious stuff they can accumulate. Clear case of lack of morals. You can't take it with you, and as far as I'm concerned, and those who are in the same shoes as my wife and I are in, you people at Pulte left a very bad taste in our mouths. I hope those fancy Ferraris you executive are buying is worth ruining your customers lives... "...A good name is to be more desirable than great wealth; Favor is better than silver and gold." Proverbs 22:1. ... More

I quality of the house is very bad and I am today disappointed. The flooring is getting to bad they did not all us to get it upgraded while signing the contract and the carpet is also low quality one. The paint job is very very bad during the walk through everything seems to be good but one we move in and stay there are lot of thing that need to be taken care down the line.