Centex Homes Reviews in Austin, TX

Worst framework, squeaky subfloor, seems like the entire house is uneven. Lousy painting job. cracked on the vinyl planks, crappy concrete job, the list goes on..... The construction manager keeps saying: "We are production builders". So? All they care is production but not quality. Overall: Very poor workmanship.

Brendan was really great at our walk throughs and handling any follow up issues. I felt very trusting with him and appreciate his thoroughness. Overall I am very pleased with my homebuying experience

It has been overall a great experience buying a house from Centex. Everything is organized and well communicated.

The only complaint I have is that the sub floor upstairs is not flat! When we walk upstairs, we feel the imperfections beneath our feet. We raised the issue a few times but were told this is as good as it gets!

I hesitated to write this review, but the number of issues I had to go through with this new build is unbearable. The closing date was 2/18/2022. Today is 4/21/2022. Before buying this house, I was ready to go with Taylor Morrison vs. Pulte. However, I end-up signing with Pulte/Centex after considering the commute (Centex house is closer to the city). The model house I saw was well finished. The quality is high and promising. The build I end up with is nothing alike. Summarizing the issues as below: The number of tickets I have open for a MAJOR problem is 8. Below is a list and brief description: The slab under the garage door was not even. That will allow the water to go in, plus insects. The main water shut-off valve inside the garage is buried behind the drywall. They had to cut and surface the value box. 120 volts of electricity was running in the front yard bibb. I attempted to water the front yard one day and got shocked by the electricity. The electrician found out that there was a screwdriver was right in the main electricity line. Interior finishes are bad. Modeling is not straight, and electricity outlets are not aligned. The paint was poorly applied to the front door. They came to fix it, but it still looks so bad. The house floorplan I went with has six kitchen cabinets on one side installed side by side. There is a trim at the top of the cabinets. They cut that trim into two pieces and kept a gap between them. The garage door rail was curvy. The garage door was making a noise when the motor attempted to pull the door up. After closing on the house, I found some scratches on the backdoor glass. They replaced the glass, but the door paint needed some touch-ups afterward. The original backdoor color was white, but the painters decided to paint it black from the outside. They ended up replacing the door and still waiting for the painters (praying nothing will go wrong this time). Some items to add to the above list: Centex claimed they put plywood or glue under the vinyl during the floor installation, but that is not true. They claimed they used some kuchen under the carpet and glue to hold the carpet, but that is not true. I believe going with Centex/Pulte was a wrong decision. ... More

Poor workmanship and materials, they don't follow up on things they promised to do, warranty work takes an extra long time. I would not purchase another Centex/Pulte home.

The workmanship is the lowest I have seen ever. No issues have been resolved as of yet. Sloppy work,substandard materials. promises not fulfilled. If you don’t use their mortgage company they make the process really difficult for you. It has been a complete nightmare.

Not a quality, sturdy, solid build that lasts 100yrs. Entry level quality with entry level materials. Other than that, construction team is excellent. Responds to each request promptly and takes care of it.

I closed on February 14. In January, my builder acknowledged that two windows needed to be replaced and he was working on that. When we closed, we signed paperwork acknowledging that our builder was still responsible for getting our windows fixed. It’s April 13 and I am STILL waiting on this to happen. We keep asking about it and we are rarely hearing back or are told they are “looking into it”, then never hear again. We’ve had to involve higher ups just to get what was promised to us 4 months ago done.

I love the layout and the finishes on my new house. Unfortunately, I’ve been in the house for one month and the microwave and sprinkler system have already had issues. There are raised paint dots all over my floors that were not cleaned up and also missing grout in several places, as well as weather stripping that has already started to come off the doors. I really liked working with Lily, she was attentive to the issues I had before I closed. She is very knowledgeable and quick to respond to any issues. I had a shelf put in by the trim carpenter in one of the closets, the original bar was taken off the wall and moved and a new one of a different color was put in. We were not given paint samples so I cannot cover the large patches of drywall that were stripped. The most recent concern is that a work truck from the Centex home next door, drove over my sprinkler system, which now is not working on that side of the house. There was a lot of carelessness to get these homes completed quickly. ... More

Sales and construction staff are very helpful and friendly.

I wish I would’ve hired a 3rd party inspector instead of me finding all the issues myself. I’ve built before with another builder and expected the same experience. Well that didn’t happen. Ironic that this survey came the day after finding the latest issue. Irrigation person came out to fix a sprinkler head. In the process he discovered that Zone 6 was out of the schedule. He turned it on to test and discovered that the line was broken under the sidewalk in my neighbor’s yard. A deliberate cover up to get us into the house. On top of that, I had to press for the sprinkler head to get looked at. The ticket was submitted over a week ago. There are little detail issues that I’ve given up on because I’m tired of people coming in my house. ... More

Michael was a great construction manager, Sam was an awesome Salesperson, other than that the experience was very stressful we had one issue after another and they took 4 extra months to finish our home, our house has several issues (not serious, but still) overall after moving we are happy with our house, and the neighborhood.

Great service with nice attitude!

Over all Centex made it happen for us..we are so pleased.

Overall this has been a terrible experience. House was not finished when we closed. A/C and furnace wired backwards, causing the furnace to constantly trip the breaker during cold weather (got that fixed about 5 weeks after closing), back porch catches water by the back door (sloped wrong direction - under re-construction now), sprinkler system did not work, master bath shower would not drain (not slow - didn't drain at all and had water in shower basin for 2 weeks), waited about a month for the appropriate front door knob to be installed, living room HVAC vent would not open, paint spilled on garage floor and concrete is discolored. Paint and workmanship is sloppy and needs plenty of touchups. Asked for paint so we could do some touch-ups ourselves but still don't have that. Closed 6 weeks ago and still waiting for lots to be fixed. Contractors that do come by track mud and make a mess. Back yard needs re-sodding where some contractors made it into a mud pit. I feel sorry for the people working for CenTex. I assume they are well-intentioned but this development really is a mess. ... More

Overall, we enjoy our Centex home. It is our fist home purchase and so we were a little less picky, and the market in our area is extremely competitive, with the costs of homes going through the roof. The home seems to be build well generally. But all of the details were clearly rushed. The detailed paint job we sloppy, the landscaping wasn't great. But none of the issues so far have been irreversible. And considering the market, the price point was desirable. So overall, it is a good house, not a great house.

Prior to moving in there were squeaks and uneven flooring, wood sticking out in in t he garage ceiling. The kitchen was flooded from a water line burst. Also the garage walls and floors had water leaks. Some door knobs and hitch loose. Over all, I think detailing is very poor. There is still squeaks and a brand new home should not feel like a fixer up.

The buying experience was good but everything went down hill once I closed on the home. No cable box on my street due to which I have not been able to get an internet connection since I closed in the end of December. The drains in all the toilets started clogging and bubbling up. Right from the contractor to the customer service no one has been of any help even after several phone calls or texts. Please do not buy a Centex home

Make sure to communicate with the sales representative and super intendent and be thorough with all questions. Educating yourself and making sure to ask questions is crucial. There are a lot of moving parts with several contractors so their internal process isn't streamlined the best. You just need to make sure you stay on top of it.

I regret buying not learning more about the builder before buying the house. Regrettably, I was rushed into buying it and now regret not taking more time to decide. The workmanship of the house is awful, it was built very fast and it shows. I would have been better off going with a better builder and spending more money because now I’m spending more money to repair bad workmanship. Biggest regret of my life.

Too many issues after, make ready should be much more clean and neat. Lots of paint on flooring.

Amazing!! Maria and Mandi are amazing!!

The entire team was helpful in buying process . Thank you!

This is the 3rd new build I've bought over the years, it has been disappointing to see the many, many cosmetic touch ups it requires. That was not the case with my other new builds. I just make note of everything as we go along. With that being said, I enjoyed the professionalism and quick response of everyone in the home buying process. It is a great team. And I do love my house. It's the perfect fit for my family and I. I love the floor plan. Thank you, Centex!