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- Centex Homes
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- Austin, TX
Centex Homes Reviews in Austin, TX
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What Austin Homeowners Have to Say About Centex Homes.
Read all 192 verified reviews from homeowners that built a new home with Centex Homes in the Austin area. Austin homeowners have rated Centex Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Austin Area
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Customer Reviews
Centex Homes - Going only by our experience, a home buyer needs to be diligent
- Lillian I.
- Verified HomeBuyer
- October 16, 2021
- Liberty Hill, TX
Going only by our experience, a home buyer needs to be diligent in following up with the builder’s field managers to ensure that the quality and construction of the new home is as perfect as the builder promised it would be at the time of purchase. We thought we did that and unfortunately it didn’t work out for us anyway. Moving into a new home is supposed to be a joyous experience, but for us it wasn’t because the builder did not fulfill the expected standards.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 4
All personnel I worked with were helpful, nice and professional.
- William M.
- Verified HomeBuyer
- October 12, 2021
- Taylor, TX
Great support from the building manager. Issues were paint droppings on floor, clogged shower drain, leaking spigot in bath tub. Really bad leak in the irrigation. I am still trying to figure out the continued wetness on side of house. We have an unsightly hose coming from house for A/C drainage. I'm sure there is a few more items but perhaps I'll address them at a later time.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
You can trust
- Dhaval M.
- Verified HomeBuyer
- October 12, 2021
- Buda, TX
Thank you for everything
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Must have been better!!
- Anonymous
- Verified HomeBuyer
- October 04, 2021
- Leander, TX
The way the builder interpreted Centex and Pulte is somewhat misleading. There was a reference to Centex whenever a question of standard and quality comes. Though Pulte acquired Centex, the builder take pride in being a Pulte owned, the quality of construction and handling of issues is not upto the mark. My friends who constructed through Pulte had a better buying experience and warranty claims. We somehow felt that the Centex tag on them became a reason for skipping many items on the build quality.
Centex Homes responded:
Hi, ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 4
Centex Homes - This was a great experience but a long process due to shortages.
- Alonzo D.
- Verified HomeBuyer
- September 07, 2021
- Jarrell, TX
This was a great experience but a long process due to shortages.
Centex Homes responded:
We are so happy to hear that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories. Thanks ^AH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Keeping up with promise
- Manjesh R.
- Verified HomeBuyer
- August 04, 2021
- Buda, TX
If you want good house without much lavish for a decent price and good construction quality, centex is the place. Sales and construction staff are great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Wonderful!
- Mauricio O.
- Verified HomeBuyer
- August 04, 2021
- Georgetown, TX
Wonderful! Great service appreciate it!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - I do love my home and I felt like good intentions were in place
- Kelly S.
- Verified HomeBuyer
- August 04, 2021
- Georgetown, TX
I do love my home and I felt like good intentions were in place to give us a perfect house but we did have a few hiccups upon moving in.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Centex Homes - Sam has been a great help during and after the build with taking
- Julian T.
- Verified HomeBuyer
- August 04, 2021
- Liberty Hill, TX
Sam has been a great help during and after the build with taking care of any questions and issues I may have.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Lamine K.
- Verified HomeBuyer
- August 04, 2021
- Georgetown, TX
I just realized that the oven was not placed correctly; I don't know how to reach out to see if something can be done about this
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Disappointed
- Crystal C.
- Verified HomeBuyer
- August 04, 2021
- Leander, TX
My home was not completed when we closed, it has been over a month and a half that we closed and still no one has come to my home to paint over 40 drywall patches and tags that had to be corrected after closing. For them to come complete the tags around our house it took them one month after closing. I really wanted to love my experience with Centex/Pulte but I am completely disappointed by the work and lack of interest that was put into this home.
Centex Homes responded:
We are so sorry to hear that you had a disappointing experience and are dealing with unresolved concerns in your new home. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 1
Centex Homes - Could have been better overall
- Anthony G.
- Verified HomeBuyer
- August 04, 2021
- Buda, TX
Could have been better overall
Centex Homes responded:
We are sorry that your experience did not live up your expectations. We would be happy to help address any unresolved concerns you may have. If there is anything we can help with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 3
Trustworthiness 2
Responsiveness 2
Centex Homes - Process gas been great.
- Mukesh V.
- Verified HomeBuyer
- July 28, 2021
- Georgetown, TX
Process gas been great. John(project builder) and Andre(sales) were supper supportive. thank you
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Could do better
- Philippe S.
- Verified HomeBuyer
- July 28, 2021
- Liberty Hill, TX
Few annoying unfinished thing like missing cabinet shelf, painting outside backyard door. Drywall around windows not the same around all windows of the same size. None is critical but really annoying.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Centex Homes - From the initial sales rep to the front end and back end field
- Dondre P.
- Verified HomeBuyer
- July 28, 2021
- Leander, TX
From the initial sales rep to the front end and back end field managers, the experience was nothing short of excellent! I have owned my home for a month and 1/2 now and I have continued to be pleased with treatment. Highly recommend Centex!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The dedication of the Field Manager.
- Levon W.
- Verified HomeBuyer
- July 06, 2021
- Leander, TX
Our Field Manager Ray, was personally invested in our home being perfect for us. He probably spent too much time making everything just right, but we really appreciated it. He full filled every items Centex claimed with our new home. Extremely satisfied buyers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Josh G. is the GOAT
- Israel S.
- Verified HomeBuyer
- July 06, 2021
- Buda, TX
Entire process was smooth and thorough. Everyone was patient and willing to guide and explain the nuances of home-buying with a friendly attitude
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - As first time homebuyers, we expected a much more cumbersome
- Selene C.
- Verified HomeBuyer
- June 30, 2021
- Buda, TX
As first time homebuyers, we expected a much more cumbersome home buying process but w centex/pulte homes it was really smooth. We got lucky in getting the floorplan that we wanted on the lot and area we were looking at so we are extremely grateful to the pulte team in making this possible for us!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - So far, so good with my experience in purchasing my Centex home.
- Everardo L.
- Verified HomeBuyer
- June 29, 2021
- Jarrell, TX
So far, so good with my experience in purchasing my Centex home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Fast build
- Javier H.
- Verified HomeBuyer
- June 29, 2021
- Buda, TX
Great house. Built fast. Did hope for a bit better materials. Overall not bad.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Our First Home
- Jacob C.
- Verified HomeBuyer
- June 29, 2021
- Leander, TX
Centex built a beautiful house. My wife and I are very pleased.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Fun and friendly experience!
- William D.
- Verified HomeBuyer
- June 29, 2021
- Buda, TX
We love our new home! The whole experience from beginning to end was simple and straight forward. We had an amazing construction and sales team. It’s a beautiful community, it’s simply everything we could want!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Excellent overall experience.
- Maria C.
- Verified HomeBuyer
- June 29, 2021
- Buda, TX
Excellent overall experience. Would buy Centex again.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent customer service
- Rodolpho W.
- Verified HomeBuyer
- June 02, 2021
- Georgetown, TX
The customer services that was provided by the construction team was wonderful. All the concerns that I had in regards to the home being completed were addressed and fixed. The team worked overtime to make sure I was extremely happy with the product as well as had awesome communication skills
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Average Experience
- Anonymous
- Verified HomeBuyer
- May 18, 2021
- Georgetown, TX
Sometimes the builder would lack communication. The builder didn't fix certain issues before we moved in and we had to get them to fix it after. They fixed the issues but then didn't repaint or even provide us with paint to match the fixed spot with the rest of the wall. This to me was fixing the issues 1/2 way. The value of the home for what we paid is exceptional.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
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