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- Austin, TX
Centex Homes Reviews in Austin, TX
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What Austin Homeowners Have to Say About Centex Homes.
Read all 187 verified reviews from homeowners that built a new home with Centex Homes in the Austin area. Austin homeowners have rated Centex Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Austin Area
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Customer Reviews
Poor attention to detail, messy, sloppy work.
- Rebecca S.
- Verified HomeBuyer
- February 15, 2022
- Buda, TX
I regret buying not learning more about the builder before buying the house. Regrettably, I was rushed into buying it and now regret not taking more time to decide. The workmanship of the house is awful, it was built very fast and it shows. I would have been better off going with a better builder and spending more money because now I’m spending more money to repair bad workmanship. Biggest regret of my life.
Total Score 5
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Improve more
- Duong L.
- Verified HomeBuyer
- October 20, 2021
- Taylor, TX
House was super dirty and paint was in a lot of my carpet they didn’t even clean. My bath tube is turning pink with 3 week use. Had to claim warranty to get trim and Cabinet fix and I shouldn’t have to do this on my first month move in. I had to walk the house 3 time with Lily and still didn’t get anything fix I don’t know why she wast my time and now I still have to get warranty to come out to fix it.
Total Score 5
Quality 2
Trustworthiness 1
Value 3
Responsiveness 4
Smooth process, Great built
- Julio G.
- Verified HomeBuyer
- June 03, 2020
- Austin, TX
The process of building our home was so smooth, if we ever had any request they would respond and act of them fast. they made sure we were happy with how our home was being built and they explained the whole process. They also completed it in the timeline they had told us. Really pleased with the whole process and Home.
Total Score 5
Quality 5
Trustworthiness 0
Value 5
Responsiveness 0
Building is Sound
- Cameron H.
- Verified HomeBuyer
- October 27, 2023
- Buda, TX
The building of the property appears sound. The materials used reflect the price paid and we are satisfied with the results. The builder was responsive when we were doing our final walkthroughs and identifying areas to touch up.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Satisfied Customer Ratings
- Guy F.
- Verified HomeBuyer
- June 11, 2019
- Manor, TX
As a homebuyer of Centex homes, I was satisfied with the work of the builder. I had a third party inspector and the builder’s findings matched my third party inspection results. Had a strong peace of mind throughout the entire build process.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Jarrod & Izzy
- Joshua C.
- Verified HomeBuyer
- January 22, 2023
- Jarrell, TX
Overall a good experience. Jarrod and Izzy were very attentive and respectful. Gave very insightful information about my first home and made it well worth the wait. Had a few issues but they were quick to resolve them. Couldn't have asked for better service. Thank you to those two Gentleman & Centex for providing top notch service. Would definitely recommend them to friends and family.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Centex Homes - Built as expected, Thank you
- Jyothsna A.
- Verified HomeBuyer
- January 13, 2022
- Leander, TX
Built as expected, Thank you
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
All personnel I worked with were helpful, nice and professional.
- William M.
- Verified HomeBuyer
- October 12, 2021
- Taylor, TX
Great support from the building manager. Issues were paint droppings on floor, clogged shower drain, leaking spigot in bath tub. Really bad leak in the irrigation. I am still trying to figure out the continued wetness on side of house. We have an unsightly hose coming from house for A/C drainage. I'm sure there is a few more items but perhaps I'll address them at a later time.
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Lamine K.
- Verified HomeBuyer
- August 04, 2021
- Georgetown, TX
I just realized that the oven was not placed correctly; I don't know how to reach out to see if something can be done about this
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Great value, a few isolated issues
- Anonymous
- Verified HomeBuyer
- August 19, 2020
- Georgetown, TX
Overall, the value of the home is great. It's a starter home but you get what you pay for and we are happy to be in it. We have had a few issues along the way where the options weren't laid out to us and we would have done some things differently. If I were to do it again, I'd buy with Centex but I'd make sure I asked about every little thing possible instead of trusting them to take me through it all.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
We love our new home
- David K.
- Verified HomeBuyer
- November 13, 2019
- Buda, TX
For the most part we are happy with our new home. Any issues with build quality are of normal nature and dealt with in a professional manner by the warranty staff.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
A great realtor
- Lottia W.
- Verified HomeBuyer
- December 20, 2023
- Jarrell, TX
My realtor Brian O’Connor of Realty Austin is the best of the best! I don’t know if I would have found the right house and made it to the closing table without him! I love the location of my home I was intentional about living further out. The builder so far so good and I paid for a private inspection and minimal things had to be addressed. I wish there was a little more sound quality taken into consideration when building these homes for example the study I’m using as an office and at 4 when the kids get home from school in the neighborhood it’s hard to take a meeting because of their ...
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 3
I really felt the employees are top notch and trustworthy
- Luis G.
- Verified HomeBuyer
- May 11, 2021
- Georgetown, TX
My wife and I felt part of the experience as there was constant communication with the sales reps, and project managers. Thank you Centex.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Poor Detailing
- 16 L.
- Verified HomeBuyer
- June 11, 2020
- Manor, TX
There were some details on the final constructions that was requested to correct, there was hesitation from superintendent to correct them until management was involved. All concerns were corrected.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 5
New Centex Homeowner
- Anonymous
- Verified HomeBuyer
- October 02, 2019
- Buda, TX
My Centex home is good first time buy! Customer service handling any issues that arise after purchase has been wonderful.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Good, but not Perfect
- Alicia G.
- Verified HomeBuyer
- September 25, 2019
- Austin, TX
I loved my building experience with Centex. They did a great job keeping me in the loop and addressing my concerns. I have had less success with the warranty team. They don't really schedule jobs with you after you indicate an issue so I've gotten several calls unexpectedly with them waiting outside the door while I'm at work. It's been like pulling teeth to get them to give me an actual date or time.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 3
Quick, quality build- simple errors
- Alice W.
- Verified HomeBuyer
- April 25, 2019
- Buda, TX
We love our home! Now that we’ve been living in it for a month, the rose colored glasses have faded and we’ve begun noticing the lack of attention to little details- many scratches/dents on cabinetry in kitchen that have been colored over with wood paint, caulk touch up needed where tile meets baseboard & some smaller repairs that they’ve already attended to. Overall, if these are the only issues we’ve found so far- we’re in good shape. Knowing their guarantee/warranty of 1 year when they’ll come back through and repair any issues let’s me rest easier at night.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Neutral experience
- Aashay T.
- Verified HomeBuyer
- January 12, 2023
- Leander, TX
The construction crew and sales manager were great. Quality of material and working on mortgage could have been better
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Good experience
- Marilyn M.
- Verified HomeBuyer
- July 05, 2022
- Jarrell, TX
I would get weekly updates from the builders which was great! Closer to closing we did a walk through and the guy was very nice and great at explaining our warranty. Definitely felt heard with any concerns!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Centex Homes - I do love my home and I felt like good intentions were in place
- Kelly S.
- Verified HomeBuyer
- August 04, 2021
- Georgetown, TX
I do love my home and I felt like good intentions were in place to give us a perfect house but we did have a few hiccups upon moving in.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Could do better
- Philippe S.
- Verified HomeBuyer
- July 28, 2021
- Liberty Hill, TX
Few annoying unfinished thing like missing cabinet shelf, painting outside backyard door. Drywall around windows not the same around all windows of the same size. None is critical but really annoying.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Our First Home
- Jacob C.
- Verified HomeBuyer
- June 29, 2021
- Leander, TX
Centex built a beautiful house. My wife and I are very pleased.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Wonderful experience overall with minor issues
- Emily F.
- Verified HomeBuyer
- January 31, 2021
- Georgetown, TX
The customer service at Centex has been top-notch. Every person we've worked with has been responsive and taken our concerns seriously. The overall quality seems good, but we've noticed minor quality issues (mostly cosmetic) since moving in. These include imperfections in trim that were painted over, bubbles in grout, crooked screws in fixtures, etc.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Nice home for a reasonable price
- Anonymous
- Verified HomeBuyer
- July 02, 2019
- Buda, TX
I am pleased with my new Centex home. I've only had minor disappointments in the quality of materials and workmanship, but considering the affordable price I think that is to be expected. The actual home-building process was fantastic with no issues or hang-ups.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
My Georgetown Home
- Joel A.
- Verified HomeBuyer
- May 29, 2019
- Georgetown, TX
I have owned one before so I knew what to expect.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
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