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Centex Homes Reviews in Austin, TX

What Austin Homeowners Have to Say About Centex Homes.

Read all 192 verified reviews from homeowners that built a new home with Centex Homes in the Austin area. Austin homeowners have rated Centex Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.1 out of 5 stars in Austin Area

192 Reviews in Austin Area

Ratings by Category

Overall 4.1

Quality 4

Trustworthiness 4.1

Responsiveness 4.1

Centex Homes in Austin Area

View Homes

Customer Reviews

Be aware

  • Jason C.
  • Verified HomeBuyer
  • May 18, 2021
  • Buda, TX

After you are in you are on your own. Tried to get something repaired within the 30 days and was responded to after the 30 days

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Centex Homes - Centex was exemplary when it came down to closing and predicting

  • Christine J.
  • Verified HomeBuyer
  • May 11, 2021
  • Buda, TX

Centex was exemplary when it came down to closing and predicting a date. They are all so professional. Josh G. was hands on when asked about minor issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - I am a first time home buyer and Centex Homes was with me every

  • Davidris C.
  • Verified HomeBuyer
  • May 11, 2021
  • Buda, TX

I am a first time home buyer and Centex Homes was with me every step of the way. My construction manager answered all of my questions and addressed all of my concerns from start to finish and even after closing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Great Buying experience from day 1.

  • Javier C.
  • Verified HomeBuyer
  • May 11, 2021
  • Georgetown, TX

Great Buying experience from day 1. We are very satisfied with the Quality of our New Home. Great responsiveness and attention to detail. We will definitely recommend this buyer to our family and friends!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I really felt the employees are top notch and trustworthy

  • Luis G.
  • Verified HomeBuyer
  • May 11, 2021
  • Georgetown, TX

My wife and I felt part of the experience as there was constant communication with the sales reps, and project managers. Thank you Centex.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Blake was fantastic and extremely informative and helpful.

  • Allan K.
  • Verified HomeBuyer
  • May 11, 2021
  • Buda, TX

Blake(construction) explained everything to us and went out of his way to help us prior to and after the purchase. Kayla (sales) was equally fantastic and the reason we're in our dream home today!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Attention to build quality and homes that last

  • Alan R.
  • Verified HomeBuyer
  • April 08, 2021
  • Georgetown, TX

Overall we've been very happy with our new home! I think we got exceptional value for what we paid, and have been very impressed with the quality of the build. This is certainly a home that will last!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Communication!

  • Eliseo M.
  • Verified HomeBuyer
  • March 10, 2021
  • Georgetown, TX

Sales team and construction managers were very professional and knowledgeable. I found them easily approachable and willing to help. I enjoyed the whole process of buying this home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Nothing really to share.

  • Ronald S.
  • Verified HomeBuyer
  • March 03, 2021
  • Georgetown, TX

Nothing really to share. Everything went ok up to this point.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Wonderful experience overall with minor issues

  • Emily F.
  • Verified HomeBuyer
  • January 31, 2021
  • Georgetown, TX

The customer service at Centex has been top-notch. Every person we've worked with has been responsive and taken our concerns seriously. The overall quality seems good, but we've noticed minor quality issues (mostly cosmetic) since moving in. These include imperfections in trim that were painted over, bubbles in grout, crooked screws in fixtures, etc.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Centex Homes - This is a good development for first time buyers.

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Georgetown, TX

This is a good development for first time buyers.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Centex Homes - Builder was very efficient Our home was built in four months.

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Georgetown, TX

Builder was very efficient Our home was built in four months. Construction manager was great

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Not one person new how to do their job except the labor and project manager who built the home.

  • Chase G.
  • Verified HomeBuyer
  • January 13, 2021
  • Georgetown, TX

The inner offices of Pulte Mortgage and Centex homes has to be the most dysfunctional group of misfits ever put together. The experience was stressful and unclear 98% of the time. Paperwork was done 3 times and still never correctly done. Too many to list, this is just getting me mad rehashing this in my mind. Good day!

Centex Homes responded:
We are so sorry to hear that you have had a frustrating experience working with our team. We would like to learn more about your experience so we can address this situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH ...

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Centex Homes - Good Quality and excellent field managers.

  • Michael B.
  • Verified HomeBuyer
  • January 13, 2021
  • Georgetown, TX

Good Quality and excellent field managers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Top of the line sales team and building team!

  • Mary D.
  • Verified HomeBuyer
  • December 08, 2020
  • Georgetown, TX

Thank you Claudia and Andre for making me feel like part of the family since the day I started looking in Carlson Place! I cannot thank you guys enough for such a great experience on building my first home! And the field managers, Cindy and John were exceptional in making sure I understood the building process and were there every step of the way! Thanks, Centex family! I sincerely appreciate every single one of you! Cheers!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The seller at the office was unresponsive and had poor communication.

  • Trevor S.
  • Verified HomeBuyer
  • December 08, 2020
  • Buda, TX

The seller at the office was unresponsive and had poor communication. The project manager was nice and helpful.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Centex Homes - Was a perfect inspection!

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2020
  • Buda, TX

Was a perfect inspection!! Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Carlson Place team

  • Donald M.
  • Verified HomeBuyer
  • October 28, 2020
  • Georgetown, TX

The team in Carlson Place is great from sales to construction to warranty. They were amazing throughout the build and they have been amazing after close as well. This team is a huge asset to Centex! It was obvious from day 1 they take a lot of pride in taking care of their homeowners! Thank You Cindy/ John/ Claudia/ Andre/Kevin.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - They customer service is excellent

  • Marilia R.
  • Verified HomeBuyer
  • October 22, 2020
  • Georgetown, TX

They customer service is excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall nice quality with some disappointments

  • Susan S.
  • Verified HomeBuyer
  • October 22, 2020
  • Buda, TX

I was surprised and very disappointed to find that ceiling fans and a garage door opener were not standard for my home. I’ve never heard of a new home build that does it include a garage door system. Such an easy thing to complete.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Centex Homes - I think they did very good quality work.

  • David T.
  • Verified HomeBuyer
  • October 22, 2020
  • Georgetown, TX

I think they did very good quality work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House with deficiency

  • Roberto R.
  • Verified HomeBuyer
  • September 08, 2020
  • Austin, TX

They new they had problems and still sold the house. So when i moved in the first they we had to go to a hotel for a week. After 40 days i still haven't got the all problem fixed and nobody is even calling to check on how everything is.

Centex Homes responded:
We hate hearing that you have had a frustrating experience. We would like to look into this situation and would appreciate if you could send a brief summary of your concerns along with your address and contact information to customersupport@pultegroup.com. Thank you. ^AS centexhomes

Total Score 1


Quality 1

Trustworthiness 0

Responsiveness 0

Great value, a few isolated issues

  • Anonymous
  • Verified HomeBuyer
  • August 19, 2020
  • Georgetown, TX

Overall, the value of the home is great. It's a starter home but you get what you pay for and we are happy to be in it. We have had a few issues along the way where the options weren't laid out to us and we would have done some things differently. If I were to do it again, I'd buy with Centex but I'd make sure I asked about every little thing possible instead of trusting them to take me through it all.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Centex Homes - Very responsiveness to issue and very happy with feild manager.

  • Maryamossadat H.
  • Verified HomeBuyer
  • August 14, 2020
  • Buda, TX

Very responsiveness to issue and very happy with feild manager.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home new me!

  • Bernardino R.
  • Verified HomeBuyer
  • July 14, 2020
  • Buda, TX

Love living in this new house Centex homes took care of me and made sure that I was able to get into this new house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5