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Centex Homes Reviews in Austin, TX

What Austin Homeowners Have to Say About Centex Homes.

Read all 152 verified reviews from homeowners that built a new home with Centex Homes in the Austin area. Austin homeowners have rated Centex Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.1 out of 5 stars in Austin Area

152 Reviews in Austin Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4.1

Value 4.2

Responsiveness 4.1

Centex Homes in Austin Area

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Customer Reviews

House not finished, lots not working, sloppy workmanship

  • William S.
  • Verified HomeBuyer
  • March 09, 2022
  • Taylor, TX

Overall this has been a terrible experience. House was not finished when we closed. A/C and furnace wired backwards, causing the furnace to constantly trip the breaker during cold weather (got that fixed about 5 weeks after closing), back porch catches water by the back door (sloped wrong direction - under re-construction now), sprinkler system did not work, master bath shower would not drain (not slow - didn't drain at all and had water in shower basin for 2 weeks), waited about a month for the appropriate front door knob to be installed, living room HVAC vent would not open, paint spilled ...

Centex Homes responded:
Hi. We are so sorry to hear about your experience and thank you for taking the time to share this feedback with us so we can escalate it to leadership. We would like to look into this situation as well and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

House with deficiency

  • Roberto R.
  • Verified HomeBuyer
  • September 08, 2020
  • Austin, TX

They new they had problems and still sold the house. So when i moved in the first they we had to go to a hotel for a week. After 40 days i still haven't got the all problem fixed and nobody is even calling to check on how everything is.

Centex Homes responded:
We hate hearing that you have had a frustrating experience. We would like to look into this situation and would appreciate if you could send a brief summary of your concerns along with your address and contact information to customersupport@pultegroup.com. Thank you. ^AS centexhomes

Total Score 1


Quality 1

Trustworthiness 0

Value 1

Responsiveness 0