Centex Homes Reviews in Austin, TX

I have lived in this home for 3 weeks and have had to put in 3 work orders. Most of my outlets do not work, I had a huge leak which caused my water to turn off. They were suppose to send out the irrigation people to fix it, this still has not happened. My backyard and front yard was supposed to be re-rolled. This has not happened. My oven does not work submitted a work order has yet to hear from the people about fixing it. My outlets under the sink did not work, so I couldn’t use mh garbage disposal, i had water backed up in my sink. It took over 2 weeks for someone to come fix it. My oulets are still not working. This has been a horrible experience thus far. ... More

Unnecessary arguments over move in dates, for a new home there was quite a bit of things that needed to be addressed. Outside of the blatant flaws that was all over the home, the first night my decorative piece on the top of the blinds fell on me in my sleep, there was blue masking tape on my ceiling that I can’t reach, no seal for my shower to the floor, my towel rack in my master bathroom wasn’t screwed in completely resulting in damage now in my bathroom from it scraping, the workers around my home have zero respect. The portal potty is right up against my driveway when they could easily move it to a more comfortable area. They also blast their Mexican high pace music in the night, and they have thrown a notable amount of trash into my back yard, the strangest item I had to clean up was a sweaty soul to a shoe. Last comment I would make is after the home wax built, everything was absolutely filthy. Believe it or not, their mortgage arm was significantly worse to deal with. ... More

The inner offices of Pulte Mortgage and Centex homes has to be the most dysfunctional group of misfits ever put together. The experience was stressful and unclear 98% of the time. Paperwork was done 3 times and still never correctly done. Too many to list, this is just getting me mad rehashing this in my mind. Good day!

From the beginning, communication has been terrible. I am extremely disappointed with our sales representative Andre. I first looked at purchasing the home while deployed overseas with the military using a power of attorney, my father. The house was advertised as April 7, 2019 complete. I loved the house and we were told BY ANDRE that closing would be in May on the 7th AS WAS AGREED TO DUE TO THE FACT THAT I WAS RETURNING HOME IN MARCH. IT WAS AGREED BY BOTH PARTIES TO ALLOW ADDITIONAL TIME TO THE CONTRACTOR ONLY DUE TO POSSIBLE WEATHER DELAYS. In the contract we put May 30th as our final date, in case there were delays DUE TO WEATHER. OUR DISCCUSSIONS BEFORE CONTRACT SIGNING AND AFTER WAS ALWAYS ABOUT THE HOUSE BEING DONE ON MAY 7TH. IN FACT THE FIRST APPLICATION WAS COMPLETED WITH THE SETTLEMENT DATE OF MAY 7TH. HOWEVER, I AND MY FATHER WERE lied to from the start. Once I returned home and began the terrible process of trying to gather information on the house, it came to my attention that no one other than myself were given these dates and in fact the house was scheduled from the start for JUNE 21st. This is only the first problem with communication and I was flat out lied to by Andre who stated he checked with the builders prior to putting in the May dates. We ran into further problems with upgrades. I had 2 representatives go to pick upgrades, due to my deployment, and they weren't given the due diligence or time they deserved. Andre was constantly going in and out and this clearly showed later in the build when we had 3 errors in the upgrades that cost me thousands that I was unaware of because his communication to my representatives and POA was awful. From here on out I hardly received emails about the home and was not notified when the house FAILED INSPECTION. It was only after returning from R&R after being away from my family for 10 months did I find the house progress didn't move and the inspection was failed. To this day it was never communicated why the house failed inspection and caused a 3 week delay in the build process. Further delays in the house were clearly due to builder negligence. TO ADD INSULT TO INJURY THE HOUSE NEXT TO MINE WHICH WAS NOT SOLD WAS COMPLETED WEEKS BEFORE MINE. THIS TELLS YOU THAT THERE WAS NO PRIORITY AND SCHEDULING DONE PROPERLY TO GET THIS HOUSE DONE IN MAY. THERE WAS NO REASON WHY MY HOUSE COULDN'T BE DONE MY MAY 7TH SINCE THE HOUSE NEXT DOOR WAS NOT SOLD AND WAS COMPLETED BY THEN. The poor communication and outright lack of integrity of the Centex sales representatives caused an extremely stressful time for myself and my family. To come home after being away for 10 months to a home that is over a month late than I was promised is absolutely disgraceful and left homeless for 5 weeks because we trusted the original contract. A more detailed letter will follow with more information. I was completely unsatisfied with the service I received from all parties involved. As a member of the armed forces being deployed, I hope no other family has to go through the struggles that Centex caused for my family. It is a shame such a great moment of home ownership has been completely tarnished for us. Due to the negligence and lies of the Centex team, my family was split for over 5 weeks. The original contract provided gave us certainty the house would be ready but instead we had to live out of bags, storage units, and cars because of the whole teams negligence. It is already an extremely difficult thing to be away from my family for 10 months, then to come home thinking our new home will be construction complete in April, only to find I was lied to in the original contract is absolutely unjustifiable and an injustice to our service members. I hope your company learns from this but I will never be recommending Centex to anyone. ... More

Could have been better overall

Worst framework, squeaky subfloor, seems like the entire house is uneven. Lousy painting job. cracked on the vinyl planks, crappy concrete job, the list goes on..... The construction manager keeps saying: "We are production builders". So? All they care is production but not quality. Overall: Very poor workmanship.

I hesitated to write this review, but the number of issues I had to go through with this new build is unbearable. The closing date was 2/18/2022. Today is 4/21/2022. Before buying this house, I was ready to go with Taylor Morrison vs. Pulte. However, I end-up signing with Pulte/Centex after considering the commute (Centex house is closer to the city). The model house I saw was well finished. The quality is high and promising. The build I end up with is nothing alike. Summarizing the issues as below: The number of tickets I have open for a MAJOR problem is 8. Below is a list and brief description: The slab under the garage door was not even. That will allow the water to go in, plus insects. The main water shut-off valve inside the garage is buried behind the drywall. They had to cut and surface the value box. 120 volts of electricity was running in the front yard bibb. I attempted to water the front yard one day and got shocked by the electricity. The electrician found out that there was a screwdriver was right in the main electricity line. Interior finishes are bad. Modeling is not straight, and electricity outlets are not aligned. The paint was poorly applied to the front door. They came to fix it, but it still looks so bad. The house floorplan I went with has six kitchen cabinets on one side installed side by side. There is a trim at the top of the cabinets. They cut that trim into two pieces and kept a gap between them. The garage door rail was curvy. The garage door was making a noise when the motor attempted to pull the door up. After closing on the house, I found some scratches on the backdoor glass. They replaced the glass, but the door paint needed some touch-ups afterward. The original backdoor color was white, but the painters decided to paint it black from the outside. They ended up replacing the door and still waiting for the painters (praying nothing will go wrong this time). Some items to add to the above list: Centex claimed they put plywood or glue under the vinyl during the floor installation, but that is not true. They claimed they used some kuchen under the carpet and glue to hold the carpet, but that is not true. I believe going with Centex/Pulte was a wrong decision. ... More

The workmanship is the lowest I have seen ever. No issues have been resolved as of yet. Sloppy work,substandard materials. promises not fulfilled. If you don’t use their mortgage company they make the process really difficult for you. It has been a complete nightmare.

Overall this has been a terrible experience. House was not finished when we closed. A/C and furnace wired backwards, causing the furnace to constantly trip the breaker during cold weather (got that fixed about 5 weeks after closing), back porch catches water by the back door (sloped wrong direction - under re-construction now), sprinkler system did not work, master bath shower would not drain (not slow - didn't drain at all and had water in shower basin for 2 weeks), waited about a month for the appropriate front door knob to be installed, living room HVAC vent would not open, paint spilled on garage floor and concrete is discolored. Paint and workmanship is sloppy and needs plenty of touchups. Asked for paint so we could do some touch-ups ourselves but still don't have that. Closed 6 weeks ago and still waiting for lots to be fixed. Contractors that do come by track mud and make a mess. Back yard needs re-sodding where some contractors made it into a mud pit. I feel sorry for the people working for CenTex. I assume they are well-intentioned but this development really is a mess. ... More

One month in and not even settled and we discover a water leak caused by builder that was present prior to closing and not discovered. Extensive water and mold damage. Complete rebuild of kitchen and upstairs bathroom. Can’t even use kitchen for over 3 weeks. Not all satisfied or happy with the fact that we paid good money for a new home and now will be left with a second rate repaired build! Seeking legal counsel.

Dust everywhere, loud noises from construction workers, broken stuff inside the house, workmanship is below average! Nails all in the road.

They new they had problems and still sold the house. So when i moved in the first they we had to go to a hotel for a week. After 40 days i still haven't got the all problem fixed and nobody is even calling to check on how everything is.