Centex Homes Reviews in Dallas, TX

Everything was great. My only issue was I had asked our builder rep if our yard was going settle and was told it would and it wouldn’t be bumpy. Come to find out our yard was never rolled. So it’s been a bit of headache working with our case manager and communication. But overall my wife and I are happy with our new home.

Austin addressed the issues we had at the walk thru and took care of them in a timely manner. The experience of buying a Centex home was great and we really enjoy the new home. I would like to say it would be nice to pick out extra items if possible( like roof access ladders, shutters) Thank You

We had a fantastic experience from the pre-approval process all the way through closing.

Like the layout of the house. Bright & lots of sunlight. Good quality built home. The team was responsive to our calls during the building process. Good neighborhood and very convenient location.

Through the building process all the team , Laura, Kenny and AJ did a great job I will highly recommend CENTEX as your choose to your new home deem come true

Home warranty responses are very slow. Have not fixed the problems yet.

I had a good buying experience so far.

The sales agent was great, after we moved in or after purchasing the home, it became very hard to get any assistance from Centex representative. No response from the customer service number we were given. We still have issues that need fixing, the post inspection guys never showed up either in two consecutive appointments.

I love almost everything about my house. However, the only reason I wouldn’t go all out to give 5 stars for everything is because I don’t like the way the backyard was built.

Our experience with Centex was a journey with a clear destination. During this journey we meet with handful of sales rep. Jesse and Don, they are amazing. The construction rep Lucky is the Man. Other Centex reps were met along the line we also great. There is still room for improvement. On the Pulte side, Shawn was super amazing. Always a phone call away. Thumps up Shawn! In future we would still like to patronize Centex and recommend them to friends and family members. However, regarding not painting the garage, Centex never did well. I think leveraging on the 'City provision which did not require builders to paint garages' is a dent to your road towards customers' satisfaction. To me, a building incomplete if the garage is not painted. The garage was not even paint ready. It was left on the dry wall stage. To paint, one must do stages of before- pre-paint work. It cost us close to $1000 to get our garage painted. In all, the good news is that I saw garages of homes built from mid-August till date are being painted. This is a welcome development. Centex should sustain it and see a great increase in customers' satisfaction. Customers Satisfaction is Key! ... More

The people have been absolutely great and we love our new home. The quality of the work done wasn’t as amazing; minor cosmetic issues.

They are known as one of the most fair and affordable builders in my area. They really give you a bang for your buck. The upgrade options are pretty good, however I wish I had a few more choices when it came to colors (both inside and out). They are very communicative throughout the build process and they take your concerns seriously. I am pretty happy with my new home. Very few problems and the few I had were due to contractor shortages/resources and have been quickly resolved.

Everyone who works here are very kind! At some point i feel like the company rushes the job to get the house finished and the workers leave some of things completely presentable. Or maybe im just really picky. Trying to get ahold of someone after closing when i have something going on in my house is kinda hard.

Builder Tyler did great job taking care of our concerns or any questions we have.

Have a 4 foot crack in the ceiling. I've contacted the builder rep and the sales manager is aware. The crack appeared on 11-15-19 it is now 12-11-19 and still no one has came by to look at to get it repaired.

For instance, my outside backyard filled with trashes(I cleaned it) and no grass has been planted outside fence, heavy rains comes up, all the ground debris and muds comes to my backyard.

Overall the house is great. My only issue was been the quality on two parts of the house, the first and main one is the fence, its cleary visible they just rushed to put up a fence, its not aligned straight at all, its obvious they used the cheapest materials they got their hands on and to top it off the corner of my fence just pops open its easily one of the worst built fence I have seen and im not the only who thinks that because the neighbors have expressed the same. The second is the grass same with the fence just seemed to be rushed. Another issue I have had was to get any response time to resolve issues I have had at my home, I been there almost two months and I have yet to get anybody to fix the flooring and garage wall issues that I have reported since the moment we moved in, my wife has taken off 3 days because they only tell me they will go and they never do, I have called again and asked for a date that they can assure me they will come and get fixed and I get told they cannot give a certain date. Its ridiculous and one of the worst customer service I have ever experienced ... More

Overall the home is great but they cut alot of corners that I didn't notice until I fully moved in. Some things I'm already have to call warranty on less than 30 days in my home.

Pay attention to details

We have a great experience in buying our new home. From our sales consultant Mark to the construction manager Miguel, we are always updated with the construction progress. Thank you Centex.

The experience was great the builder contacted me ever week and updated me with the status of the home and took care of any discrepancies there was before the house was given to me

The builder made the experience very pleasant with the way all the communication and timelines were presented. Post move in they still remained in contact and had visits to ensure that we were happy with the finished product.

It was a great experience working with Centex, they were very helpful during the process.

Kristi and Chad were a great help throughout this process! We are first time home buyers, so everything felt a bit daunting at first, but they answered our questions and assisted us promptly with no complaints or hesitation! Thank you for all your help!

My Builder Julio was such a sweet heart. Any time I had a question he was quick to answer it, or at least always tried to find the answer if he didn’t know. He called every week with updates on the home and kept me informed about inspections. Julio takes a lot of pride in his work as well as his team. My home turned out beautifully with no issues after moving in. Thank you Julio!