Centex Homes Reviews in Dallas, TX

Generally speaking, the building process was very quick. Communication from the builder was usually good. The main issues we encountered was that the builder would provide a date of when XYZ would be installed to the home but then it rarely happened according to their timeline. Of course exterior items are weather permitting which we understood, but often times it was interior items and the weather had been fine. The builder that was over our home often gave what we considered a "non answer" or the run around when we asked if specific items in our home could be tweaked (i.e. very slight change in location of light fixture that ultimately was never actually done). We visited multiple homes under construction that were our same model that we chose to build and were familiar with what to expect. We noticed some homes included electrical outlets in the master closet but during the build of our home there was not one. When asked about this, our building manager explained that the workers don't always work the exact same way and utilize skills carried with them from various other home builders. While we decided not to argue about the installation of something as simple as an electrical outlet, we did not find this reasoning to be satisfactory. Every home should be built the exact same way. Upon moving into our home, we noticed LOTS of trash scattered in our backyard that which included sharp blades and nails everywhere. We have dogs and before we were able to allow them to use the yard we had to spend a good amount of time to clean up all the debris which we were not at all happy about. A home buyer who just spent several hundred thousand dollars should never have to do that. We picked up 3 full grocery sacks worth of metal and debris, some of which was simply covered up by a layer of sod. This is dangerous! What if other homes with children experienced this and were injured? We felt this was entirely lazy and inconsiderate of the construction crew and the builder for not ensuring this was properly taken care of. Otherwise, we were happy with the sales of the home, the majority of the building process was smooth and enjoyable and of course we love our new home. Now... we just have to submit a claim for our non-working disposal (we have been here 1 month and we have hardly used it... YIKES). ... More

I came for my final walkthrough and there were a number of obvious things that should have been addressed if someone would have taken the time to just look. I feel the house should have been show ready at our final walkthrough and it was not.

The builder was professional and experienced.

Sales rep Jennifer and builder Josh have take care of my issues through the face from contract to closing. Had some hiccups but got addressed later on , mostly satisfied customer

Very unhappy with the landscaping. The grass in both the front and back yard was and still very bad. Very disappointed.

It’s been a great experience.

The purchasing process was easy/simple. Some clarifications were needed and answered. The delivery of the house was on time and information was clear. Some findings after the tour that after 2 months still are not solved.

covered up a number of items that were chipped, broken, or poor quality

I am already having issues with the garage.

Inspect your home way before you close, otherwise, I would buy from Centex again.

Happy with the serviceHappy with the service

After I moved in I a had a few minor issues and it took weeks for someone to contact after I reached out numerous times.

Because of the market trend, although Centex reduced prices of the homes that were to be delivered in Dec 2022 but they also reduced the quality of the electronic items they gave us and looking at bathrooms, living room it tells me that they tried to do cost cutting in quite a few places. The Eletrical Range, Dishwasher thats given to us looks to be open box as they both have issues opening and closing doors/drawers and the logo is half cut.

Recently I moved to Centex home at WinnRidge. The home buying process was smooth but the quality of the house is not up to the mark. The carpet is very thin and everywhere nails are there. Asked to fix the same but the manager told if they fix the nails it will remove the warranty. Really not happy with the process and product quality.

30 days after you move, everything changes. There may still be things to fix but you are forgotten about. Everyone becomes less responsive. Until you get nothing. I not talking 3-6 months. I’m talking 31-45 days.

Few problem found. It was on the inspection report, but not fixed.

The quality of the products. When it comes to the trims. Painting and etc it was not worth it. Gray was not easy to work with. If it were issues when I came to him to let him know what was incorrect. He acted as if he was offended when I question him. I closed on the home and shouldn’t have until everything was done correctly. After closing I see things more and more are incorrect. Gray made my experience worse.

Overall a cheap quality home. Everything in the home is basic and nothing is of great quality. Centex employees over promise and under deliver. I would never go for Centex again

The tile in my master bathroom is cracking open in the shower

my house was not ready for the initial walk through, therefore i had to do a walk through on closing day. Found many details that weren't up to standard, a month in the house, it is finally coming along.

Poor communication after closing. Difficult to get things fixed. If it needed to wait until 30 day inspection, that should have been communicated to us. Annoyed that grass was dead and did not root in, house was not properly cleaned or powerwashed outside prior to closing.

Overall good experience great builder and great sells person that we had. They have great customer service . Just not happy with the workmanship on the concrete. The driveway was poorly made and they said it was up to the standards. It doesn't look like a new drive way. Very cheaply poured. And paint is very cheap and if it scuffs. You can't clean the paint if you clean the scuff the paint comes right off. Some issues were addressed but the ones I am noting were up to the standard. Still haven't received my oven. There is paint splatters on various parts of the vinyl flooring. We had to deep clean the house before moving was still very dirty. Asked for permits but couldn't get them. Upsetting that a 4 door truck doesnt fit in the garage. ... More

There are some issues noted right before closing. There was lot of miscommunication during this process. Caused some stress with builder representative. I wish that was smooth.

The quality of workmanship on the house that I bought is marginal at best. I found several light switches outlet sockets that weren’t even grounded. When I went to put in my living room ceiling fan I removed the light fixture and found it was only held in by a half bent screw. I had to remove the whole thing and install a new one and that wasn’t even grounded; so much for quality assurance and inspections. The floor had to be ripped three times. The third time was actually after I closed on the house because they couldn’t get it done before closing, which intern prevented me from moving in for a full week after closing. The driveway is already chipping and has pockmarks throughout it. What ever coating they put on the concrete driveway didn’t adhere properly so it chipped up and created a holes throughout it, surface. I asked it to be fixed and Nicole the Customer Rep, who is WONDERFUL, got right on it and had them come over-and so-called fix them ….now my driveway looks like a Poke-a-dotted surface. The workers that this company employees or subcontracts to do the work, they could care less. Everything is done quickly without attention to detail and sloppily.. if I’m gonna spend $365,000 on a house I expect at least the outlet covers and light switch covers throughout the house to be straight and not crooked throughout the house. I still have yet to fix all those. No, I would not recommend this to anyone…I am very disappointed in Centex. The main thing is, as I was waiting for the house to be finished and throughout the inspection process, when discrepancies were found and requested to be fixed; I was told they were . Since I’m moving down from upstate New York, and quite a few of my phone calls were made from there, my builder assured me that several of these items were fixed, and most of them were, but I noticed that some of these discrepancies were covered up or made to look like they were corrected or simply just overlooked. . I can’t express how disappointed I am in the workmanship on my house. In fact, I’m going to demand that my driveway somehow be resurfaced so that it doesn’t look like a poke-a-dotted surface. This is ridiculous. In closing, I would like to say that I feel very disappointed that I have to leave this type of survey and evaluation. This was supposed to be a pleasant and fun experience. It’s been some-what short of that. I’m the type of person that I want to get what I pay for, it’s not my job to save the builder money. I paid for that. It’s the builders responsibility to provide a product that is advertised at the time of the contract signing and not skimp at the finished product or correcting the discrepancies. Call me foolish, that’s just me. ... More

I did not have the best customer experience from the sales through the build experience. Once we signed the contract, we felt like a number and not a client. Poor communication throughout the process. We pointed out several build quality issues throughout build. Only closer of the build came in and tried to rectify the issues we pointed out and could provide honest answers and time frames.