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- Centex Homes
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- Fort Worth, TX
Centex Homes Reviews in Fort Worth, TX
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What Fort Worth Homeowners Have to Say About Centex Homes.
Read all 115 verified reviews from homeowners that built a new home with Centex Homes in the Fort Worth area. Fort Worth homeowners have rated Centex Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Fort Worth Area
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Customer Reviews
Love our home.. BUT
- Anonymous
- Verified HomeBuyer
- October 12, 2022
- Haslet, TX
Builder follow through left a lot to be desired.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Rude remarks sometimes about if I don't like it they have someone else who wants it. Builder was very nice.
- Kathleen P.
- Verified HomeBuyer
- February 08, 2022
- Fort Worth, TX
There are open areas in my roof line as I can see light from my attic asking my whole front entry walkway, when it is on. Very poor caulking job outside and especially above my tub. Along the floor as well they are not all clean lines and trim work has flaws. Very messy and ugly. Paint specs all over on my floor. Lumps under my carpeting, my garage door does not close all the way to the cement and the ground is not level with the garage door. Shotty concrete work under the brick by my garage. Random concrete in bricks that was slapped in after the fact and is a different color cement. ...
Total Score 3
Quality 2
Trustworthiness 4
Value 2
Responsiveness 4
Centex Homes - Poor quality of material, i finded many unprofessional mistakes,
- Anonymous
- Verified HomeBuyer
- December 01, 2021
- Haslet, TX
Poor quality of material, i finded many unprofessional mistakes, not really satisfied,let see about the 10 years warranty!
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Centex Homes - I have the biggest case of buyers remorse.
- Kimberly S.
- Verified HomeBuyer
- September 12, 2020
- Fort Worth, TX
I have the biggest case of buyers remorse. Plastic faucets on a 245k house? Lawn is full of weeds. Builder does not respond in a timely manner. Cheap fixtures make me so sad. I had a history maker home that was much better quality and the builder was top notch. I am beyond sad about my home but feel stuck with it.
Total Score 3
Quality 2
Trustworthiness 4
Value 1
Responsiveness 4
Multiple service calls needed in 1st 3 weeks
- Matthew T.
- Verified HomeBuyer
- March 02, 2023
- Crowley, TX
Moved in my home for a month now. Have had electrical issues, plumbing problems, and hvac issues. To this day still waiting for the electrical issues to be resolved. Imagine buying a $400,000 and not having electricity for multiple days in master bathroom and bath. Being told it will be a few days before someone comes out. Even though you see the electrical company working down the street a few houses down on homes that aren’t complete. Imagine them finally coming and not fixing the issue, then having to reschedule again. 2 weeks of getting dressed in the dark. But no one has an answer. We ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Centex Homes - I have a lot to appreciate this company like the neighborhood
- Claude N.
- Verified HomeBuyer
- July 25, 2022
- Haslet, TX
I have a lot to appreciate this company like the neighborhood and the house manager(Mark) are two of the main things I would like to appreciate Mark has really great responsive tendencies he is always there to help with issues and even if he can’t he always tries his best to satisfy customer and for that I would like to thank him. Something that left me with a sour taste in my mouth is the fact that after 30 of you moving in they are supposed to come to do a walk though in your house and that is a part of the contract but they never showed up. we I did I told them that when I moved in my ...
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Centex Homes - I expected better quality in materials, we recently had a water
- Alfonso T.
- Verified HomeBuyer
- February 02, 2022
- Haslet, TX
I expected better quality in materials, we recently had a water leak outside in the sprinkler system and they took over two weeks to fix it.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Buyer beware
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- Crowley, TX
If I had to do it all again I wouldn’t purchase a home under the centex brand name. The homes are cheap and a lot of corners were cut wen building this home. I am just glad we have the warranty to fix the issues
Total Score 3
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Centex Homes - The night we closed, about 20 minutes after we walked into the
- Jacob G.
- Verified HomeBuyer
- August 03, 2022
- Haslet, TX
The night we closed, about 20 minutes after we walked into the house for the first time, I found a leak in the wall. Supposedly there was an issue with a piece of the back siding, so the hose bib needed to be removed in order to complete repairs. After the hose bib was replaced, it wasn’t screwed back on tight enough so water was leaking in the wall for an unknown amount of time. Drywall was damaged, insulation was soaked, and a considerable amount of water was seeping up from under the floor which was how the leak was discovered. Subsequently, the floor in the entire house needed to be ...
Centex Homes responded:
We're incredibly disappointed to hear that you had this experience and we have shared your comments with local leaders so they can look into the situation. We take your feedback seriously and ask if you'd like to continue discussing this, please send us an email including your full name and phone number to customersupport@pultegroup.com. ...
Total Score 2
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Better customer service and communication
- Shalonda Roshelle W.
- Verified HomeBuyer
- September 07, 2024
- Crowley, TX
Overall experience was not the best… communication was not great. I had a few issues come up and lack of communication. I was told if we have questions, someone would be an assistance. Had some landscaping issues, work order was placed and they showed up after 5 pm. Someone was suppose to be there to assist and communicate back with me because I was not home at the time of the appointment and no one was there to communicate to even let me know the work was done.
Centex Homes responded:
Hi Shalonda, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP ...
Total Score 2
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Wouldn’t recommend
- Gregory B.
- Verified HomeBuyer
- April 03, 2024
- Fort Worth, TX
The home buying experience for Pulte/Centex was not a pleasurable one that’s for sure. The entire financing process was a joke. People not responding, not reading through documents submitted, delayed reviews of time critical pieces of information, more than I care to write in this review. This was a fumbled, mismanaged and unprofessional way to handle people’s financing and overall one of the worst interactions I’ve had as a consumer. It didn’t stop there, on the building side of things, during our final walk through we noticed a worker decided to urinate in the master bedroom closet. ...
Centex Homes responded:
Hi Gregory, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 2
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Worst Experience
- Joana R.
- Verified HomeBuyer
- June 29, 2023
- Haslet, TX
I feel like I was pushed into thinking all the issues at each walk through would be completed and any issues would be fixed asap. The only person who has been great so far and actually communicates is Doug my service manager. My electrician no showed for a outlet that is missing which is a code violation. Made me miss a work day using PTO even after confirming that morning! My upstairs tub leaks but thankfully Doug is working on that finally after Dallas just ignored the issue since one week after moving in the home. The pain comes off with one wipe on every wall. The exterior doors have to ...
Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your address and contact information. ^AF ...
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 2
Lots of Issues and broken promises
- Anonymous
- Verified HomeBuyer
- April 05, 2023
- Haslet, TX
These houses have major electrical issues. They're not wired correctly. There's massive drains issues. I was told I would have a warranty walkthrough at 30 days and still nothing. I had to replace 2 appliances in the first week because of the wiring. Breakers flip constantly. The response and the HOA are also extremely disappointing. If I had to do it over again I certainly wouldn't purchase here.
Centex Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
Maria
- Maria F.
- Verified HomeBuyer
- August 08, 2023
- Haslet, TX
Appliances not working sprinklers wrong equipment electrical plugs uneven will do an inspection before the year it’s over disappointing
Centex Homes responded:
We are sorry to hear that you are having some issues with your new home. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AF
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pulte did not Follow through.
- Renee H.
- Verified HomeBuyer
- August 31, 2020
- Fort Worth, TX
Pulte Did not follow through on agreement for 30 day follow up Inspection. 4 months after my home closing I am still left with broken door that would not open Even if a fire broke out and windows that I can not see out of.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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