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- Centex Homes
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- Houston, TX
Centex Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Centex Homes.
Read all 549 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Houston Area
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Customer Reviews
Centex Homes - Some cheap parts.
- Robert C.
- Verified HomeBuyer
- September 11, 2019
- Houston, TX
Some cheap parts. Kitchen sink is equivalent to trailer house sink. Not enough closet space. Option of double rods in closet would be nice with a 9 ft. ceiling
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
The process
- Patrick M.
- Verified HomeBuyer
- August 28, 2019
- Conroe, TX
It was fun yet stressful. Our building manager was AMAZING. He had high expectations and held his workers to them through out the process. I do think some changes would help, as far as the tubs and stuff being in the home were full of construction materials and stuff, so I've noticed scratches on them and that's not something I noticed through a walk through.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Lizzie
- Andrea Elizabeth W.
- Verified HomeBuyer
- February 01, 2024
- Conroe, TX
Great would recommend to any one I
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Centex Homes - Get an inspection from a private inspector.
- Anonymous
- Verified HomeBuyer
- August 30, 2022
- Houston, TX
Get an inspection from a private inspector.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Good experience with the Construction Manager, he was always willing to help, but I was later told he left the company.
- Olubunmi A.
- Verified HomeBuyer
- July 05, 2022
- Houston, TX
The buying process was great, from the loan processing stage to closing, I got enough support and information. The construction was fast and they delivered in a timely manner, except for a little hitch after closing which they are working on fixing. Overall, it was awesome with Centex homes.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Centex Homes - Katy the construction manager it's so professional and very good
- Laura V.
- Verified HomeBuyer
- September 07, 2021
- Houston, TX
Katy the construction manager it's so professional and very good person
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
Centex Homes - My experience was lengthy, sure it was due to COVID.
- Shelley L.
- Verified HomeBuyer
- June 30, 2021
- Conroe, TX
My experience was lengthy, sure it was due to COVID. Overall everyone was very professional and helpful.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Centex Homes - First time homeowner, enjoying my house so far.
- Myra T.
- Verified HomeBuyer
- May 18, 2021
- Missouri City, TX
First time homeowner, enjoying my house so far.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Centex Homes - Great Customer service and amazing sale representative team
- Dagbegnon S.
- Verified HomeBuyer
- April 09, 2021
- Houston, TX
Great Customer service and amazing sale representative team
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 4
Centex Homes - Amazing experience overall!
- Daniel D.
- Verified HomeBuyer
- March 03, 2021
- Hockley, TX
Amazing experience overall! Bernar and Kolby were great throughout the entire process.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Centex Homes - The overall process was great!
- Kami J.
- Verified HomeBuyer
- October 22, 2020
- Houston, TX
The overall process was great! I’ve been in my home 2 months a slowly starting to see many small errors. Nothing major, however it’s things that I’m sure the workers noticed and just skipped over. Overall, I’m happy with my home.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Very good experience! Good communication!
- Manuel E.
- Verified HomeBuyer
- December 06, 2024
- Conroe, TX
Very good experience with the personnel that we met.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Excellent communication during home purchase process
- Anonymous
- Verified HomeBuyer
- March 12, 2023
- Houston, TX
Sales person as well as construction managers were very polite, knowledgeable and had great communication by email, phone and in person. Walk through visits, closing people and person who gave warranty documentation were great. But to deal with the real warranty people, I cannot say the same thing. Took extremely long time to respond that affected me with warranties on my electrodomestics. To make the long story short I still cannot use my dryer after six weeks of moving in.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 2
Over Great
- Gina M.
- Verified HomeBuyer
- July 12, 2022
- Houston, TX
Brad and Alex were super excellent!! My home is beyond amazing. We used Pulte Mortgage (that experience was not so pleasant, which almost ruined the entire experience) Overall I love my house and it was all worth it.
Total Score 5
Quality 5
Trustworthiness 3
Value 5
Responsiveness 3
New home
- Nazmul H.
- Verified HomeBuyer
- July 12, 2022
- Hockley, TX
Everything went pretty smooth till the last day- felt very rushed by builder to get my signature, there were several issues that were supposed to get addressed that took a long time and several calls and e-mail to get them come out- doesn’t make sense since there’s other house being built on the same subdivision- I know they are busy but so am I- work should of been done right before closing- there’s still things that stand out like paint discoloration
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 2
Final product
- June B.
- Verified HomeBuyer
- June 09, 2022
- Spring, TX
Sales, mortgage, title & warranty personnel were/are awesome. Home construction not so good. Blue tape walk thru issues were not addressed before closing (flooring, dry wall, painting throughout house, slab under AC unit not level). During final walk thru (30 min b4 closing) I noticed roof. Issues were not fixed They were fixed 10 minutes before closing. After closing, i did not experience that new home excitement. i walked into a home w/issues & new damage to masterbath that happened after my final walk thru.. Been in the house a month & finding more issues like a crack in the bathtub. ...
Total Score 5
Quality 3
Trustworthiness 3
Value 5
Responsiveness 5
Centex Homes - Great houses, we love our patio and the neighborhood is super
- Jose D.
- Verified HomeBuyer
- November 23, 2021
- Houston, TX
Great houses, we love our patio and the neighborhood is super quiet
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
The response, it was absolutely clear and on time.
- Reyna M.
- Verified HomeBuyer
- November 03, 2021
- Katy, TX
I would share their exceptional knowledge and support no matter of your race.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Centex Homes - Lovely Place!
- Janerald M.
- Verified HomeBuyer
- June 29, 2021
- Missouri City, TX
Lovely Place! Lovely Neighborhood
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Centex Homes - Overall experience was good but righting some issues was stressful.
- Diana W.
- Verified HomeBuyer
- May 25, 2021
- Conroe, TX
Overall experience was good but righting some issues was stressful.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Everything in the homebuying but after a month living in my home I had a crack on the stair case wall. I have out 2 request also spoke a representative about my issue and it's going on 3 weeks now and no response. I'm very disappointed.
- Sheryl R.
- Verified HomeBuyer
- May 18, 2021
- Missouri City, TX
Building process was good but when you have an issue the response is not there.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 1
Centex Homes - Good experience, the office personnel were a little sketchy and
- James D.
- Verified HomeBuyer
- December 08, 2020
- Conroe, TX
Good experience, the office personnel were a little sketchy and oftentimes lied to me about submitting my paperwork but afterwards it was a better experience.
Total Score 5
Quality 4
Trustworthiness 2
Value 5
Responsiveness 5
Centex Homes - I purchased the Hewitt plan in one of the new subdivisions so
- Stanley F.
- Verified HomeBuyer
- December 13, 2019
- Houston, TX
I purchased the Hewitt plan in one of the new subdivisions so had to wait for the building to start and once it started it was on. I was over almost everyday and was Impressed with the work site it was busy during work hours and clean like there was no work going on in the evenings. The workmanship and materials are great along with the price of the home, I never thought that I would purchase a Centex home but I did and I love my home. Working with Centex has been the best home buying experience I have had from beginning to the end.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Johnathan
- Cecilia G.
- Verified HomeBuyer
- May 31, 2024
- Hockley, TX
I had no issues having access to the home while it was being build. Any issues were address promptly. They did their best when we had a conflict with the closing date and getting the walkthrough timely.
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Greg
- Greg V.
- Verified HomeBuyer
- November 22, 2023
- Alvin, TX
The best ever, really love it
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
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