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- Houston, TX
Centex Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Centex Homes.
Read all 549 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Houston Area
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Customer Reviews
Nice homes but lazy jobs in some of the areas and it’s clear lol
- Antonio G.
- Verified HomeBuyer
- March 02, 2023
- Conroe, TX
The community is awesome but I’m already having nasty cracking and water damage in the bathroom due to improper sealing. The wall is literally caving in and I’ve been here only one month. Whoever finished my master bathroom was really lazy
Total Score 5
Quality 2
Trustworthiness 4
Value 4
Responsiveness 5
Centex Homes - Very good everything, the staff is very friendly
- Amis A.
- Verified HomeBuyer
- January 06, 2021
- Houston, TX
Very good everything, the staff is very friendly
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Slow to respond
- Anonymous
- Verified HomeBuyer
- September 06, 2024
- Porter, TX
Not happy with response time with a water leak. Going to take 7 days to get a repair person to house meanwhile money/water going down sewer.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 1
From initial visit to move in was an interesting and unique experience. I fell the quality and value of my home is going to serve me well. The builder’s team, led by Johnathan was exemplary. Everything was completed in a timely manner.
- Barbara C.
- Verified HomeBuyer
- June 01, 2024
- Hockley, TX
I believe other home buyers would be pleased with this process, and purchase.
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Completion time
- SEAN R.
- Verified HomeBuyer
- June 29, 2021
- Hockley, TX
Overall our experience with Centex was really smooth and effortless but I think it had a lot to do with our build manager, Kolby. We haven’t had any problems since but others haven’t been so fortunate. Through the build process some of my neighbors and friends really had some problems that they had to jump through hoops to get fixed or the warranty department has been a nightmare to work with. Like I mentioned before we haven’t had any problems yet and hopefully don’t but hopefully they can step up and do better all around for the community.
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Centex Homes - The whole purchase process was acceptable, the bad thing was
- Edwin P.
- Verified HomeBuyer
- May 18, 2021
- Houston, TX
The whole purchase process was acceptable, the bad thing was the communication from the field manager, he did not report that the house would change the position of the garage from left to right.
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Centex Homes - Being in the home building industry years back, I know what to
- Jorge R.
- Verified HomeBuyer
- April 15, 2021
- Houston, TX
Being in the home building industry years back, I know what to look for in the craftsmanship in a new home and the contractors being used on these homes are not skilled in their trade, at least in my case, they weren't. Overall the home buying experience was easy and everyone was very transparent and understanding.
Total Score 5
Quality 2
Trustworthiness 5
Value 4
Responsiveness 3
Bizarre application process
- Anonymous
- Verified HomeBuyer
- April 11, 2022
- Houston, TX
The application process was weird, it was on a first come first served basis on a established release date and time by the builder, whoever responded to the email first got to but the house. No upgrades or design changes (ex: cabinets, floors/tile, etc) were allowed. House didn't come with backyard sod or gutters. Putting all this aside,the Centex team was great, responsive and on top of their business, they made the process smooth and kept constant communication with us.
Total Score 5
Quality 3
Trustworthiness 3
Value 2
Responsiveness 5
Centex Homes - The overall process was smooth and great, we received updates
- Eliza M.
- Verified HomeBuyer
- January 07, 2021
- Houston, TX
The overall process was smooth and great, we received updates and communication was open. There is small issues we noticed after moving in that have yet to be resolved. We have not had anyone “checking” in on these issues.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 1
Centex Homes - The buying process with Centex was virtually painless, they walked
- Danica R.
- Verified HomeBuyer
- August 19, 2022
- Spring, TX
The buying process with Centex was virtually painless, they walked me through every step of the way. The construction manager was awesome and returned my calls when requested to do so. My only suggestion is to pay attention to small details, I didn’t realize the lack of storage as there’s only one storage closet near the master and none for the secondary bedrooms. Also there could be more cabinets and better flooring. I understand the use and said durability of LVT flooring, but the glue doesn’t adhere well and a click and lock system or wood look tile would have been better suited for the ...
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Warranty Repair response was very poor
- Kelechi O.
- Verified HomeBuyer
- May 03, 2023
- Spring, TX
The warranty callout for a badly installed vinyl floor took so long and after they eventually secured and got me waiting for a whole day, no one showed up or even called back. I had to put in another ticket. Not sure how they will respond on more serious issues if they took this long to work on this minor issue.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Not Impressed. Would Not Purchase with this Builder EVER AGAIN
- Kimberly C.
- Verified HomeBuyer
- September 14, 2024
- Willis, TX
This was a brand-new build. Initially, I expereinced what I thought was a smooth and exceptional purchasing expereince; however, after having purchased my hone, I quickly realized the shoddy workmanship and inferior builder materials used. Once I reported my concerns, the fixed issues were left incomplete/half done, less than anyone would have expected. Warped flooring, exterior doors not fitting leaving gaps, hoses to washing machine drainage not installed correctly leaving water gushing from my upstairs floor to my downstairs living room. I strongly REGRET ever purchasing from this builder. ...
Total Score 5
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Experience
- Hodari V.
- Verified HomeBuyer
- November 03, 2021
- Conroe, TX
The sales experience was great. The craftsmanship of the home and turn around time to fix things are horrible. I moved in to my new home in September and it is now November. With in this time period I have had electrical and plumbing issues. Cracked kitchen cabinets that still are not fixed and most recently my garage collapsed and almost smashed my wife’s car as she was casually leaving the house.
Total Score 5
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Casey
- Calvin C.
- Verified HomeBuyer
- April 05, 2023
- Hockley, TX
Good team and we love our new home
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Glad we stayed the course
- Sharmiesha C.
- Verified HomeBuyer
- February 02, 2023
- Hockley, TX
The home buying process is stressful at times not going to lie. And although we had some bumps in the road I am so glad we stayed the course. We had a pleasant experience with everyone involved, with the exception of our Loan Consultant, however everyone else really rallied together to try and make up for that shortcoming. Since closing, the customer care team has been wonderful! I have been referring all of my friends and family in search for homes to Centex/Pulte! Just do it! Whatever questions you have ask. Any apprehensions, share them with those working with you during this ...
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Centex Homes - They showed up when expected.
- Betty P.
- Verified HomeBuyer
- May 11, 2021
- Katy, TX
They showed up when expected. Followed up with a call the following day to see if everything was done properly
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
My builders were so helpful!
- Amany E.
- Verified HomeBuyer
- November 08, 2020
- Houston, TX
I lowered the overall homebuilding experience for two reasons 1. The close date was pushed due to water tap issues and it wasn't explained that there would be issues. 2. I purchased a spec home that hadn't started vertical construction and Michele our sales agent stated that we were unable to make any changes to options in the home. We had to get special permission from management to add a smart home package, but I don't understand why that should've needed permission. A hassle in the sales process. Dusty, Brad, and Michele were EXCELLENT and very helpful throughout the process. Dusty was ...
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Awesome
- Anonymous
- Verified HomeBuyer
- December 03, 2024
- Alvin, TX
As everyone knows purchasing a new home can be nerve wrecking. After all the hiccups were cleared, Centex was wonderful with helping the closing process move smoothly and fast. Mrs. April was AWESOME ; Courteous & Professional. She was so helpful and patient. I Love My New Home!!! Thank you Centex.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience
- Anonymous
- Verified HomeBuyer
- June 29, 2023
- Magnolia, TX
I had a great buying experience from beginning to end. The staff was professional and were there to answer and solve any issues in a timely manner.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Pretty good buying experience
- Deep P.
- Verified HomeBuyer
- May 01, 2023
- Cypress, TX
The buying process was very good. Corbin the sales rep was very helpful. Kyle the construction manager did an amazing job. Over all it’s way better than other builders in Marvida.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Trust
- Chidozie O.
- Verified HomeBuyer
- March 29, 2023
- Katy, TX
Very impressed with working with your team, especially the builder Mr Adriel Rodriguez! I give him a 10 out of 10 stars.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Experience
- Giselle N.
- Verified HomeBuyer
- March 31, 2022
- Spring, TX
As of right now, so far the experience with the company is good.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Centex Homes - My building manager was great during the building process.
- Natasha M.
- Verified HomeBuyer
- October 27, 2021
- Tomball, TX
My building manager was great during the building process. He kept me informed throught, and helped make this a great first time home buying experience. In addition, my sales consultant was very friendly and helpful.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Centex Homes - Overall a good experience!
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Katy, TX
Overall a good experience! Thank you
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The timeline of progress was great!
- Ivory W.
- Verified HomeBuyer
- April 18, 2021
- Houston, TX
The homes are very good quality.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
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