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- Houston, TX
Centex Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Centex Homes.
Read all 549 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Houston Area
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Customer Reviews
Good builder but worst sales team
- Cecilia H.
- Verified HomeBuyer
- April 13, 2021
- Missouri City, TX
Good builder, on time, good quality of final result. Regular update on the progress and quic response on the progress and questions. Only sales team is worst that i have meet so far and experience nightmare process regarding closing date
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Centex Homes - Very transparent and keeps you in the loop regarding the timeframes.
- Ebony W.
- Verified HomeBuyer
- January 26, 2021
- Hockley, TX
Very transparent and keeps you in the loop regarding the timeframes. I rarely Had to call and follow up on anything. Robert was great to work with.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Exceptional management and customer service, good quality
- Anonymous
- Verified HomeBuyer
- December 22, 2020
- Houston, TX
We had a great experience with management on all levels from sales to construction to warranty. The quality is good with minor craftsmanship concerns that are readily addressed by warranty. Overall we love our new home and look forward to growing our family in this neighborhood.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The building team was responsive and very helpful throughout every aspect of the process.
- Anonymous
- Verified HomeBuyer
- December 08, 2020
- Hockley, TX
Very responsive and helpful team. Love my new home!
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great Experience
- Benjamin J.
- Verified HomeBuyer
- October 16, 2019
- Katy, TX
Great experience, but I will say the response time and communication was slightly confusing. thankfully we closed and all went well in the end!
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Centex Home Buying Experience
- Sharita D.
- Verified HomeBuyer
- January 27, 2024
- Cypress, TX
The Centex team was professional, friendly, and helpful during my home buying experience. The construction manager and the sales rep went over and beyond to make sure that all if my questions got answered in a timely manner. They both went over and beyond to ensure I was happy as a customer.
Total Score 4
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Great job decent service
- Anonymous
- Verified HomeBuyer
- January 25, 2024
- Houston, TX
Overall great experience. Had trouble with sales counselor Arnold, bad with communication. Besides this, very good and recommended.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
House is great, but no internet.
- Anonymous
- Verified HomeBuyer
- March 29, 2023
- Cypress, TX
I'm happy with the new house for the most part and Mike May is a great builder, but not fully livable since there is still no internet in this community.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Centex hockley- beautiful place to live
- Anonymous
- Verified HomeBuyer
- December 14, 2022
- Hockley, TX
Bad experience with pulte mortgage . It Took 3 week to approve my mortgage in Newyork, it took 4 months for pulte in texas to approve it. Delayed for no reason. Used to take 2 weeks to process each document. Made us go in circles. Other than that Home buying experience was great. Working with bernar was awesome. He was always polite and knowledgeable. Mathew ( our home builder) was great. He was very friendly, always responsive and professional. He went above and beyond to guide us on home building process. Over all, we love our home in centex hockley. Love the community. Its ...
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Nice home
- Bethany H.
- Verified HomeBuyer
- November 03, 2022
- Willis, TX
I like my Centex home, but feel that for the price, there could have been better flooring and grass in the back yard.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Centex Homes - A nice and helpful experience
- Tricia F.
- Verified HomeBuyer
- June 09, 2022
- Houston, TX
A nice and helpful experience
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
The builder, he’s knowledgeable and very concerned abt his customers
- Eugiene T.
- Verified HomeBuyer
- April 06, 2022
- Houston, TX
The builder is very proactive to most problems, he is always available to help even after moving in,. He is very knowledgeable and conscious of the materials to used and willing to work with customers from initial stage to completion.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
Centex Homes - The builder manager Marcelo is exceptional in responsiveness.
- Shawn F.
- Verified HomeBuyer
- February 08, 2022
- Tomball, TX
The builder manager Marcelo is exceptional in responsiveness. The materials this builder use are average and they could be better. Workmanship is fine except some minor detail like the A/C vent got cover up with drywall. Good thing that I have private inspector to point it out.
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
How Helpful he was
- Brittany L.
- Verified HomeBuyer
- January 12, 2022
- New Caney, TX
I really enjoyed working with my builder! He was super helpful throughout the whole process! However, I did not enjoy the Pulte mortgage experience. They did not keep me updated with all the information.
Total Score 4
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
The Quality of the home
- Jaime G.
- Verified HomeBuyer
- December 02, 2021
- Tomball, TX
My experience was overall good, I felt like my needs as far as construction and loan process was beyond amazing! Shout out to Marcelo the field manager he was very detail and at first the home was not to my liking but he managed to get mostly everything done. I would like to point out the sales consultant Michelle is the reason I can't give 5 stars due to her being rude to my Realtor and my family. She called me a lair on several occasions on our previous conversations we had even when I had text messages from her to prove what she said. She didn't greet me and the door instead she stayed on ...
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Centex Homes - The builder was amazing.
- KAITLIN C.
- Verified HomeBuyer
- October 19, 2021
- Hockley, TX
The builder was amazing. Great customer service. Helped with all our needs and questions.
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Warm and Friendly
- CLIFFORD R.
- Verified HomeBuyer
- December 12, 2020
- Hockley, TX
I was greeted by kind and personable employees at every turn. I felt confident that I was in good hands the whole way through.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Good Home Build
- Trinh L.
- Verified HomeBuyer
- May 27, 2020
- Houston, TX
It had been 2 months since we moved in a new home. We are happy with our home at this moment. Thanks.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good
- Ibrahim S.
- Verified HomeBuyer
- February 21, 2020
- Missouri City, TX
Very responsive and customer care is excellent
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Incomplete details mentioned on the walkthrough
- Zaida C.
- Verified HomeBuyer
- May 09, 2024
- Magnolia, TX
No trim on one of the bathrooms, shower courtain pole was broken, kitchen cabinet top trim it’s not balanced and wasn’t fix, electricity issues mentioned on the walkthrough. When I received the house, all those issues mentioned on the inspection and walkthrough wasn’t done.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Home Buying
- Anonymous
- Verified HomeBuyer
- November 28, 2023
- Conroe, TX
First time buying a new home and Im glad that I found this beautiful community .Very convenient to nearby supermarket and mall and as well as the hospital/ The woodland area. Well its hard to say as of yet with regards to house itself because the house is new this time . well see for a year if how good is the house when it comes to the durability of the materials. For now it is still in excellent condition despite theres some minor things that has to be address . But it was rectified. Thanks to the field manager who provided good service.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Good Experience Overall
- Anonymous
- Verified HomeBuyer
- August 04, 2023
- Cypress, TX
My experience was smooth and easy. Everyone was very responsive and kept me updated along the way. I would recommend buying a home with Centex. Thanks for everything!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Experience
- Anonymous
- Verified HomeBuyer
- December 14, 2022
- Houston, TX
It was great overall I had some hard times but that comes with buying a house. I’m glad I choose to work with them and would do it again!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
7-10 experience
- Jevon L.
- Verified HomeBuyer
- December 14, 2022
- Hockley, TX
I had an overall positive experience. Amy R. was great! I was buying from overseas and only my wife was able to meet in person. She was helpful and knowledgeable. The building process up until the end was also positive. Our only issue was our communication and problem solving with Ethan F. We had some issues pointed out during our walkthroughs that were not addressed until the morning of closing. We had to push our closing back and some of them still were not resolved or done so not to standard. He assured us we would be able to contact him after closing, but he was not responsive at all.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 3
Centex Homes - My overall experience with Centex was great.
- Alexis G.
- Verified HomeBuyer
- July 27, 2022
- Houston, TX
My overall experience with Centex was great. We had to deal with some issue regarding some building codes violated, and we got the house 5 months later than expected, but the sales consultant(Amy) was taking care of us all the time and showed us more than a business relationship. Regarding the final product(house), we liked it, we are so happy with it. Michael was the guy in charge and he did an amazing job.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
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