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Centex Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Centex Homes.

Read all 576 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.3 out of 5 stars in Houston Area

576 Reviews in Houston Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.3

Responsiveness 4.2

Centex Homes in Houston Area

View Homes

Customer Reviews

Experience

  • Hodari V.
  • Verified HomeBuyer
  • November 03, 2021
  • Conroe, TX

The sales experience was great. The craftsmanship of the home and turn around time to fix things are horrible. I moved in to my new home in September and it is now November. With in this time period I have had electrical and plumbing issues. Cracked kitchen cabinets that still are not fixed and most recently my garage collapsed and almost smashed my wife’s car as she was casually leaving the house.

Total Score 5


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Casey

  • Calvin C.
  • Verified HomeBuyer
  • April 05, 2023
  • Hockley, TX

Good team and we love our new home

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Glad we stayed the course

  • Sharmiesha C.
  • Verified HomeBuyer
  • February 02, 2023
  • Hockley, TX

The home buying process is stressful at times not going to lie. And although we had some bumps in the road I am so glad we stayed the course. We had a pleasant experience with everyone involved, with the exception of our Loan Consultant, however everyone else really rallied together to try and make up for that shortcoming. Since closing, the customer care team has been wonderful! I have been referring all of my friends and family in search for homes to Centex/Pulte! Just do it! Whatever questions you have ask. Any apprehensions, share them with those working with you during this ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Centex Homes - They showed up when expected.

  • Betty P.
  • Verified HomeBuyer
  • May 11, 2021
  • Katy, TX

They showed up when expected. Followed up with a call the following day to see if everything was done properly

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My builders were so helpful!

  • Amany E.
  • Verified HomeBuyer
  • November 08, 2020
  • Houston, TX

I lowered the overall homebuilding experience for two reasons 1. The close date was pushed due to water tap issues and it wasn't explained that there would be issues. 2. I purchased a spec home that hadn't started vertical construction and Michele our sales agent stated that we were unable to make any changes to options in the home. We had to get special permission from management to add a smart home package, but I don't understand why that should've needed permission. A hassle in the sales process. Dusty, Brad, and Michele were EXCELLENT and very helpful throughout the process. Dusty was ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Anonymous
  • Verified HomeBuyer
  • December 03, 2024
  • Alvin, TX

As everyone knows purchasing a new home can be nerve wrecking. After all the hiccups were cleared, Centex was wonderful with helping the closing process move smoothly and fast. Mrs. April was AWESOME ; Courteous & Professional. She was so helpful and patient. I Love My New Home!!! Thank you Centex.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2023
  • Magnolia, TX

I had a great buying experience from beginning to end. The staff was professional and were there to answer and solve any issues in a timely manner.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pretty good buying experience

  • Deep P.
  • Verified HomeBuyer
  • May 01, 2023
  • Cypress, TX

The buying process was very good. Corbin the sales rep was very helpful. Kyle the construction manager did an amazing job. Over all it’s way better than other builders in Marvida.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Trust

  • Chidozie O.
  • Verified HomeBuyer
  • March 29, 2023
  • Katy, TX

Very impressed with working with your team, especially the builder Mr Adriel Rodriguez! I give him a 10 out of 10 stars.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Experience

  • Giselle N.
  • Verified HomeBuyer
  • March 31, 2022
  • Spring, TX

As of right now, so far the experience with the company is good.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Centex Homes - My building manager was great during the building process.

  • Natasha M.
  • Verified HomeBuyer
  • October 27, 2021
  • Tomball, TX

My building manager was great during the building process. He kept me informed throught, and helped make this a great first time home buying experience. In addition, my sales consultant was very friendly and helpful.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Centex Homes - Overall a good experience!

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Katy, TX

Overall a good experience! Thank you

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The timeline of progress was great!

  • Ivory W.
  • Verified HomeBuyer
  • April 18, 2021
  • Houston, TX

The homes are very good quality.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good builder but worst sales team

  • Cecilia H.
  • Verified HomeBuyer
  • April 13, 2021
  • Missouri City, TX

Good builder, on time, good quality of final result. Regular update on the progress and quic response on the progress and questions. Only sales team is worst that i have meet so far and experience nightmare process regarding closing date

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Centex Homes - Very transparent and keeps you in the loop regarding the timeframes.

  • Ebony W.
  • Verified HomeBuyer
  • January 26, 2021
  • Hockley, TX

Very transparent and keeps you in the loop regarding the timeframes. I rarely Had to call and follow up on anything. Robert was great to work with.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional management and customer service, good quality

  • Anonymous
  • Verified HomeBuyer
  • December 22, 2020
  • Houston, TX

We had a great experience with management on all levels from sales to construction to warranty. The quality is good with minor craftsmanship concerns that are readily addressed by warranty. Overall we love our new home and look forward to growing our family in this neighborhood.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The building team was responsive and very helpful throughout every aspect of the process.

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2020
  • Hockley, TX

Very responsive and helpful team. Love my new home!

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience

  • Benjamin J.
  • Verified HomeBuyer
  • October 16, 2019
  • Katy, TX

Great experience, but I will say the response time and communication was slightly confusing. thankfully we closed and all went well in the end!

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Centez-Windrow community

  • Anonymous
  • Verified HomeBuyer
  • August 01, 2019
  • Hockley, TX

Having a great team assist you in the process such as a realtor, sales consultant, and builders makes the house buying process much easier.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Mavera new homeowner

  • Ruben F.
  • Verified HomeBuyer
  • September 10, 2025
  • Conroe, TX

We have been in our house for about a month and a half and so far everything is good , Weston was a great help during and after the closing resolving minor issues very quickly.

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We are delighted to hear that you have been having a good experience since moving into your new home! It's wonderful to know that Weston was helpful in resolving your concerns promptly! Enjoy your new home! ^KH centexhomes

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Stressful but great

  • Steven S.
  • Verified HomeBuyer
  • July 16, 2025
  • Magnolia, TX

Everyone from start to finish was real nice and responded quickly when we questions/issues. The only issue we had was the ac was not cooling at our inspector walk through and wa supposed to be fixed piror to closing. But 2 weeks later on our closing date, it was still not fixed. They pushed our signing appointment time back a few hours and got ac working. It's been running great ever since. I just feel like they dropped the ball a little bit since they knew about the issue. Other than that it was a good experience and great people. I think our issue was a fluke and I would recommend the ...

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that everyone you worked with was responsive and helpful throughout your homebuying journey. We do want to sincerely apologize for the delay in resolving the A/C issue prior to closing. That said, we’re glad to hear it was ultimately resolved and has been running smoothly since. Congratulations on your new home and enjoy! ^KH ...

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Jonathan

  • Jonathan K.
  • Verified HomeBuyer
  • June 09, 2025
  • Crosby, TX

Myself and my partner had a great experience with the sale agent Grace Shipp. She took her time ensuring that we purchased the best home for our family. She fought to get all the necessary incentives given by the builder. Since living here we have call repair and they respond very quickly. Megan in the warranty department is awesome. Now I did not use there lender Pulte and I must say beware of stress if you choose to. Pulte mortgage is the absolute worst lender to deal with in any buying process

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that Grace provided outstanding support and care throughout your homebuying journey! It's wonderful to know she helped you find the perfect home and went the extra mile to secure your incentives. We’re sorry to hear about your experience engaging with Pulte Mortgage, even though you ultimately chose a different lender. Thank you again. ^KH ...

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Really easy and smooth transition. John was very knowledgeable and helpful throughout the entire process.

  • Nasir H.
  • Verified HomeBuyer
  • April 15, 2025
  • Hockley, TX

Really easy and helpful people at centex. They explain how everything works and makes it very easy for you.

Centex Homes responded:
Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a good experience with John. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. We wish you the best in your new home! ^KH ...

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Centex Home Buying Experience

  • Sharita D.
  • Verified HomeBuyer
  • January 27, 2024
  • Cypress, TX

The Centex team was professional, friendly, and helpful during my home buying experience. The construction manager and the sales rep went over and beyond to make sure that all if my questions got answered in a timely manner. They both went over and beyond to ensure I was happy as a customer.

Total Score 4


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Great job decent service

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2024
  • Houston, TX

Overall great experience. Had trouble with sales counselor Arnold, bad with communication. Besides this, very good and recommended.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4