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Centex Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Centex Homes.

Read all 507 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.3 out of 5 stars in Houston Area

507 Reviews in Houston Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Value 4.3

Responsiveness 4.2

Centex Homes in Houston Area

View Homes

Customer Reviews

Experience

  • Giselle N.
  • Verified HomeBuyer
  • March 31, 2022
  • Spring, TX

As of right now, so far the experience with the company is good.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Centex Homes - The builder manager Marcelo is exceptional in responsiveness.

  • Shawn F.
  • Verified HomeBuyer
  • February 08, 2022
  • Tomball, TX

The builder manager Marcelo is exceptional in responsiveness. The materials this builder use are average and they could be better. Workmanship is fine except some minor detail like the A/C vent got cover up with drywall. Good thing that I have private inspector to point it out.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

How Helpful he was

  • Brittany L.
  • Verified HomeBuyer
  • January 12, 2022
  • New Caney, TX

I really enjoyed working with my builder! He was super helpful throughout the whole process! However, I did not enjoy the Pulte mortgage experience. They did not keep me updated with all the information.

Total Score 4


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

The Quality of the home

  • Jaime G.
  • Verified HomeBuyer
  • December 02, 2021
  • Tomball, TX

My experience was overall good, I felt like my needs as far as construction and loan process was beyond amazing! Shout out to Marcelo the field manager he was very detail and at first the home was not to my liking but he managed to get mostly everything done. I would like to point out the sales consultant Michelle is the reason I can't give 5 stars due to her being rude to my Realtor and my family. She called me a lair on several occasions on our previous conversations we had even when I had text messages from her to prove what she said. She didn't greet me and the door instead she stayed on ...

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Centex Homes - Keep the home price reasonable.

  • Anonymous
  • Verified HomeBuyer
  • November 25, 2021
  • Tomball, TX

Keep the home price reasonable.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Centex Homes - The overall experience was good, but the issue was with the sales

  • Asten A.
  • Verified HomeBuyer
  • November 09, 2021
  • Missouri City, TX

The overall experience was good, but the issue was with the sales portion. My salesperson was not helpful in guiding me through all available options, leading to a number of last minute adjustments and disappointments from previously promised "upgrades." Other than that, the construction manager was fantastic and helped me understand the building process a lot, especially for me as a first time homebuyer. Be sure to read the fine print in the contract and don't take anyone's word for it.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 5

Centex Homes - My building manager was great during the building process.

  • Natasha M.
  • Verified HomeBuyer
  • October 27, 2021
  • Tomball, TX

My building manager was great during the building process. He kept me informed throught, and helped make this a great first time home buying experience. In addition, my sales consultant was very friendly and helpful.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Eddie was great. I love how responsive he was to all my request.

  • Shreka P.
  • Verified HomeBuyer
  • October 27, 2021
  • Katy, TX

I had a great experience. Thanks to my ENTIRE team

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Centex Homes - I am happy with the home

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2021
  • Conroe, TX

I am happy with the home

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Centex Homes - The builder was amazing.

  • KAITLIN C.
  • Verified HomeBuyer
  • October 19, 2021
  • Hockley, TX

The builder was amazing. Great customer service. Helped with all our needs and questions.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

The quality of workmanship, was very good.

  • Maria C.
  • Verified HomeBuyer
  • September 17, 2021
  • Conroe, TX

Be sure you get what the sales representative tells you. In my case there was a breakdown of communication and I had to go to a higher up to get part of what I was told I would get.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

The timely manner for showing and reviewing and inspecting

  • Esteban A.
  • Verified HomeBuyer
  • August 04, 2021
  • Houston, TX

Timely manner, responds right away and does it’s best to correct any issues or answer any questions

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Centex Homes - Great buying experience overall.

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2021
  • Missouri City, TX

Great buying experience overall. Everyone was extremely helpful during the process.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good home

  • David R.
  • Verified HomeBuyer
  • July 28, 2021
  • Houston, TX

This is a great home well built and price is affordable

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Centex Homes - Overall a good experience!

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Katy, TX

Overall a good experience! Thank you

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The timeline of progress was great!

  • Ivory W.
  • Verified HomeBuyer
  • April 18, 2021
  • Houston, TX

The homes are very good quality.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good builder but worst sales team

  • Cecilia Marceline H.
  • Verified HomeBuyer
  • April 13, 2021
  • Missouri City, TX

Good builder, on time, good quality of final result. Regular update on the progress and quic response on the progress and questions. Only sales team is worst that i have meet so far and experience nightmare process regarding closing date

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Centex Homes - First time home buying experience was a good experience.

  • Martine M.
  • Verified HomeBuyer
  • March 07, 2021
  • Houston, TX

First time home buying experience was a good experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Centex Homes - No issues with construction or sales at property

  • Ansley J.
  • Verified HomeBuyer
  • February 03, 2021
  • Hockley, TX

No issues with construction or sales at property

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Centex Homes - Very transparent and keeps you in the loop regarding the timeframes.

  • Ebony W.
  • Verified HomeBuyer
  • January 26, 2021
  • Hockley, TX

Very transparent and keeps you in the loop regarding the timeframes. I rarely Had to call and follow up on anything. Robert was great to work with.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional management and customer service, good quality

  • Anonymous
  • Verified HomeBuyer
  • December 22, 2020
  • Houston, TX

We had a great experience with management on all levels from sales to construction to warranty. The quality is good with minor craftsmanship concerns that are readily addressed by warranty. Overall we love our new home and look forward to growing our family in this neighborhood.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Warm and Friendly

  • CLIFFORD R.
  • Verified HomeBuyer
  • December 12, 2020
  • Hockley, TX

I was greeted by kind and personable employees at every turn. I felt confident that I was in good hands the whole way through.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

The building team was responsive and very helpful throughout every aspect of the process.

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2020
  • Hockley, TX

Very responsive and helpful team. Love my new home!

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Centex Homes - Everything went well from beginning to the end.

  • Moronkeji K.
  • Verified HomeBuyer
  • September 15, 2020
  • Katy, TX

Everything went well from beginning to the end. The builder was so helpful.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Centex Homes - I had a poor experience with communication with my sales person

  • Anonymous
  • Verified HomeBuyer
  • September 15, 2020
  • Katy, TX

I had a poor experience with communication with my sales person not listening to our needs and wants or even caring to give good customer service at all. Otherwise the experience was great and everyone else involved, including the builder, was on top of their game. I’d still recommend Centex/ Pulte.

Total Score 4


Quality 5

Trustworthiness 3

Value 5

Responsiveness 4