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- Houston, TX
Centex Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Centex Homes.
Read all 590 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Houston Area
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Customer Reviews
Centex Homes - Pleased with the construction timing, layout, responsiveness
- Anonymous
- Verified HomeBuyer
- October 27, 2021
- Hockley, TX
Pleased with the construction timing, layout, responsiveness of the crew. Location is great and price affordable! I would recommend this location/homes to anyone :)
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - I am happy with the home
- Anonymous
- Verified HomeBuyer
- October 19, 2021
- Conroe, TX
I am happy with the home
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Centex Homes - The builder was amazing.
- KAITLIN C.
- Verified HomeBuyer
- October 19, 2021
- Hockley, TX
The builder was amazing. Great customer service. Helped with all our needs and questions.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
The experience and process
- Bertha C.
- Verified HomeBuyer
- October 19, 2021
- Houston, TX
We bought our home about 3 months ago and Corbin was very helpful and knowledgeable through out the buying process. We never felt alone , any questions we had he was there to answer them. Katy was amazing with every step of the building process! Katy answered every question, showed us everything and made us feel very comfortable. The quality has been amazing and they truly made our house feel like home! Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - I like the many features that were included.
- David P.
- Verified HomeBuyer
- October 14, 2021
- Conroe, TX
I like the many features that were included. Great value for the price. Excellent customer service and follow up. I highly recommend Pulte.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The only persons that stood out for me were Marcelo Stuani and Michelle Bondurant
- Jamel K.
- Verified HomeBuyer
- October 13, 2021
- Tomball, TX
The only 2 people that were helpful and did above and beyond for me. They were amazing they were prompt and if they didn’t have the answer they sure found the answer.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
Nothing much stood out from this builder. Slow process and never hit any deadlines.
- Rolando M.
- Verified HomeBuyer
- October 12, 2021
- Missouri City, TX
Our point of contact was horrible and the building process was very slow. Really disappointing when other homes that started after ours, were completed before. Our closing date was moved almost 1.5 months.
Centex Homes responded:
Hi,
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Thanks ^AH
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Centex Homes - Excellent experience, they work fast and clean.
- Carlos C.
- Verified HomeBuyer
- September 18, 2021
- Katy, TX
Excellent experience, they work fast and clean. I recommend them for your new house!!
Centex Homes responded:
We are so happy to hear that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories.
Thanks
^AH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
The quality of workmanship, was very good.
- Maria C.
- Verified HomeBuyer
- September 17, 2021
- Conroe, TX
Be sure you get what the sales representative tells you. In my case there was a breakdown of communication and I had to go to a higher up to get part of what I was told I would get.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Outstanding Communication!
- Irene Q.
- Verified HomeBuyer
- September 14, 2021
- Houston, TX
Throughout my whole buying experience I had an excellent communication with sales and builders. It was a great experience! I have recommended Pulte to all of my friends and family!
Centex Homes responded:
We are so happy to here that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories.
Thanks
^AH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - They rush the house build and didn't address every issue my inspector
- Anonymous
- Verified HomeBuyer
- September 14, 2021
- Tomball, TX
They rush the house build and didn't address every issue my inspector caught. I keep seeing new things wrong everyday about the poor quality. The buying process was smooth and location is good.
Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
My new Centex home
- Barbara N.
- Verified HomeBuyer
- September 14, 2021
- Katy, TX
This was my first Centex home. The salesperson was nice but slow to follow up with answers to questions. The finance reps in Tx and CO were exceptional once I understood neither office communicated with the other but the process was smooth compared to my last house. They receive 5 stars for that process. Justin, my field manager was beyond exceptional. He was extremely informative, texted photos of the building process and put my mind at ease. As for the craftsmanship, I found a few small errors that were corrected after I moved in and the others I hope will be completed at the 11 month ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Centex Homes - This was an awful experience and would not recommend Centex.
- Esther C.
- Verified HomeBuyer
- September 10, 2021
- Conroe, TX
This was an awful experience and would not recommend Centex.
Centex Homes responded:
We are so sorry to hear that you had a poor experience. If there is anything we can help with or any additional feedback you would like to share, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Centex Homes - The homes and lots are great.
- JEREMY T.
- Verified HomeBuyer
- September 08, 2021
- Hockley, TX
The homes and lots are great.
Centex Homes responded:
We are so happy to hear that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories. Thanks ^AH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Centex Homes - Its a nice house but definitely could have been done better.
- Edison M.
- Verified HomeBuyer
- September 07, 2021
- Hockley, TX
Its a nice house but definitely could have been done better. Lots of details that could have been done better. I have had to call several times already for repairs and work and I have just been here less than 2 months.
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 2
Centex Homes - Centex is a great builder.
- Homeowner F.
- Verified HomeBuyer
- September 07, 2021
- Conroe, TX
Centex is a great builder.
Centex Homes responded:
We are so happy to hear that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories. Thanks ^AH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nate, the construction manager. He is awesome!!
- Ashley K.
- Verified HomeBuyer
- September 07, 2021
- Missouri City, TX
Overall great experience!! They assist you with your home every step of the way!
Centex Homes responded:
We are so happy to hear that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories. Thanks ^AH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Katy the construction manager it's so professional and very good
- Laura V.
- Verified HomeBuyer
- September 07, 2021
- Houston, TX
Katy the construction manager it's so professional and very good person
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
I appreciated how they kept me informed about the build progress on a weekly basis.
- Anonymous
- Verified HomeBuyer
- August 16, 2021
- Tomball, TX
They provide great customer service and are always available to answer any questions.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Centex Homes - Wonderful house I bought, NO cons .
- Osamah A.
- Verified HomeBuyer
- August 07, 2021
- Houston, TX
Wonderful house I bought, NO cons . Thanks
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The timely manner for showing and reviewing and inspecting
- Esteban A.
- Verified HomeBuyer
- August 04, 2021
- Houston, TX
Timely manner, responds right away and does it’s best to correct any issues or answer any questions
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Centex Homes - It is so great to experience on my first house to buy.
- Intisar A.
- Verified HomeBuyer
- August 04, 2021
- Houston, TX
It is so great to experience on my first house to buy.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Easy and pleasant to work with
- Anonymous
- Verified HomeBuyer
- August 04, 2021
- Missouri City, TX
Easy and pleasant wo work with. Great final product.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Robert was great
- Anonymous
- Verified HomeBuyer
- August 01, 2021
- Tomball, TX
All in all it was a good experience. We had some issues getting ahold of most the Centex team, but Robert was always responsive and would help us on whatever way he could. Whenever we pointed out issues they were promptly resolved. Since moving in everything has worked properly and been great
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Centex Homes - Great buying experience overall.
- Anonymous
- Verified HomeBuyer
- July 30, 2021
- Missouri City, TX
Great buying experience overall. Everyone was extremely helpful during the process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
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