- New homes
- Centex Homes
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- Houston, TX
Centex Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Centex Homes.
Read all 590 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Houston Area
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Customer Reviews
Completion time
- SEAN R.
- Verified HomeBuyer
- June 29, 2021
- Hockley, TX
Overall our experience with Centex was really smooth and effortless but I think it had a lot to do with our build manager, Kolby. We haven’t had any problems since but others haven’t been so fortunate. Through the build process some of my neighbors and friends really had some problems that they had to jump through hoops to get fixed or the warranty department has been a nightmare to work with. Like I mentioned before we haven’t had any problems yet and hopefully don’t but hopefully they can step up and do better all around for the community.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Centex Homes - Lovely Place!
- Janerald M.
- Verified HomeBuyer
- June 29, 2021
- Missouri City, TX
Lovely Place! Lovely Neighborhood
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Centex Homes - I have good experience to with centx
- Sarfrazuddin S.
- Verified HomeBuyer
- June 02, 2021
- Houston, TX
I have good experience to with centx
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Centex Homes - I have submitted a work order and no ome has gotten back at me.
- Julie L.
- Verified HomeBuyer
- June 02, 2021
- Missouri City, TX
I have submitted a work order and no ome has gotten back at me. I also emailed and called the warranty representative Elainee Moreno and she doesn't get back at me either.
Centex Homes responded:
We are so disappointed to hear that our team has not been quick to respond to your concerns. We would like to help escalate these concerns for you and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Centex Homes - A couple issues when we first moved in, but they have been fixed
- Daniel G.
- Verified HomeBuyer
- May 26, 2021
- Houston, TX
A couple issues when we first moved in, but they have been fixed in a timely manner.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Centex Homes - Our builder went over and beyond to make sure our experience
- Thomas S.
- Verified HomeBuyer
- May 26, 2021
- Conroe, TX
Our builder went over and beyond to make sure our experience was great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ease of acquisition
- Andrew G.
- Verified HomeBuyer
- May 26, 2021
- Houston, TX
Centex is a solid company and a solid builder of entry level homes. Like all builders they’re at the mercy of their subcontractors, most of whine are really good. The house itself is great. The yard we inherited was below expectations. Overall, great value for what we got!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Centex Homes - Overall experience was good but righting some issues was stressful.
- Diana W.
- Verified HomeBuyer
- May 25, 2021
- Conroe, TX
Overall experience was good but righting some issues was stressful.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Home issues
- John R.
- Verified HomeBuyer
- May 19, 2021
- Houston, TX
I’ve lived in the home for a month now and the home has issues first with the outside paint is peeling, downstairs tub has a big crack that is rusted I’ve tried to let the contractor know about the issues and have not heard back from them. Just dissatisfied overall!!!!
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Centex Homes - The whole purchase process was acceptable, the bad thing was
- Edwin P.
- Verified HomeBuyer
- May 18, 2021
- Houston, TX
The whole purchase process was acceptable, the bad thing was the communication from the field manager, he did not report that the house would change the position of the garage from left to right.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 3
Centex Homes - Prior to deciding to start the process of this house, I was looking
- Jeannett M.
- Verified HomeBuyer
- May 18, 2021
- Houston, TX
Prior to deciding to start the process of this house, I was looking at a different home. After talking to the sells representative and seeing the different model home, prices and the huge backyard definitely won me over. Love the community!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - The experience was overall good.
- Lanitra P.
- Verified HomeBuyer
- May 18, 2021
- Houston, TX
The experience was overall good. I’m currently dealing with an A/C issue and have only been here two months. How am I already calling an electrician?
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Centex Homes - Responsibility on time Clean
- Maira A.
- Verified HomeBuyer
- May 18, 2021
- Houston, TX
Responsibility on time Clean
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Centex Homes - First time homeowner, enjoying my house so far.
- Myra T.
- Verified HomeBuyer
- May 18, 2021
- Missouri City, TX
First time homeowner, enjoying my house so far.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
The Quality
- Vashon R.
- Verified HomeBuyer
- May 18, 2021
- Missouri City, TX
We love Centex! Our home is perfect and cozy, couldn't have asked for anything more!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything in the homebuying but after a month living in my home I had a crack on the stair case wall. I have out 2 request also spoke a representative about my issue and it's going on 3 weeks now and no response. I'm very disappointed.
- Sheryl R.
- Verified HomeBuyer
- May 18, 2021
- Missouri City, TX
Building process was good but when you have an issue the response is not there.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 1
The people!
- Meagan E.
- Verified HomeBuyer
- May 18, 2021
- Conroe, TX
The people! Everett and Chris were incredibly knowledgeable and helpful even though they inherited a problem. They explained so much to me and I never had a problem contacting them. Anytime I felt something needed attention they were on it. Thank you Everett and Chris!!
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Centex Homes - Very unorganized, still waiting on repairs.
- Christie L.
- Verified HomeBuyer
- May 12, 2021
- Katy, TX
Very unorganized, still waiting on repairs.
Centex Homes responded:
We are so disappointed to hear that you haven't had an excellent experience. We would like to escalate your repairs and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of the concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 1
Centex Homes - Everything looks perfect so far.
- Hajra M.
- Verified HomeBuyer
- May 12, 2021
- Houston, TX
Everything looks perfect so far. Was constructed on time. Reasonable price. Good neighbourhood. Quiet.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worst experience ever
- Daniel M.
- Verified HomeBuyer
- May 11, 2021
- Katy, TX
Lived in the home less than 1 month and had roof leak from rain. Power breaker problems. Breaker was fixed 2 times and leak never fixed it’s been over 10 days! Horrible customer service and building manager is not responsive to issues. Thinking of taking legal action at this point!!!!!
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great home for the price!
- LaTonia K.
- Verified HomeBuyer
- May 11, 2021
- Missouri City, TX
We love our new home! We choose all of the available options and got a fantastic home for the price in return.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Virtual buying
- Julie S.
- Verified HomeBuyer
- May 11, 2021
- Houston, TX
I lived in Maryland and did most of all my transactions virtually. The realtor and builder kept me aware of timelines and everything was in point. If anyone has concerns about buy virtual, I had no problems. I did come visit the site twice and was very happy all the way to closing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - They showed up when expected.
- Betty P.
- Verified HomeBuyer
- May 11, 2021
- Katy, TX
They showed up when expected. Followed up with a call the following day to see if everything was done properly
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Pretty much everything in the house has an issue.
- Yahveh B.
- Verified HomeBuyer
- May 11, 2021
- Houston, TX
Pretty much everything in the house has an issue. The flooring, the AC, the front porch, the sprinkler, the garage door... I'm tired of asking them to come to fix these issues. For the price we paid, for the pain the mortgage company was; there should have been none!
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Great Home For The Price
- Angel P.
- Verified HomeBuyer
- April 24, 2021
- Houston, TX
Great Homes in This Area, Definitely Recommend its a beautiful community and not to noisy nor busy great for a peaceful environment.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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