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Centex Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Centex Homes.

Read all 590 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.3 out of 5 stars in Houston Area

590 Reviews in Houston Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

Centex Homes in Houston Area

View Homes

Customer Reviews

Centex Homes - The home buying experience was great and I was informed along

  • Tanisha T.
  • Verified HomeBuyer
  • December 01, 2020
  • Houston, TX

The home buying experience was great and I was informed along the way about everything. The customer service was phenomenal and I would recommend Centex to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love Centex

  • Dante G.
  • Verified HomeBuyer
  • December 01, 2020
  • Missouri City, TX

Great experience with this builder. Love our new home. They give great incentives and warranty.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The help and guidance make it easy to be homeowner.

  • Erika D.
  • Verified HomeBuyer
  • December 01, 2020
  • Hockley, TX

It was a very easy process, they walk you through the whole way and keep you informed. You meet with your builders along the way and are very informative. Once its time to get your keys you are handed a packet for keeping your house maintained, its been very helpful as a first time home owner. They make sure to let you know that they will be there and available for any questions even after your closing date. It was all a very easy and awesome experiece. Very happy with the quality of my home and definitely recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Builder focuses on speed over quality.

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Hockley, TX

Builder focuses on speed over quality. Many lines were not straight, screw not drilled in all the way, misalignments on cabinets, paint overspray.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

The employees were very friendly especially the sales reps

  • Zakiya S.
  • Verified HomeBuyer
  • December 01, 2020
  • Houston, TX

It was a great experience, everything went very smooth and I am enjoying the house this far.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Service

  • Mae M.
  • Verified HomeBuyer
  • November 11, 2020
  • Houston, TX

Centex Homes made my home buying process so easy and stress free. The staff was friendly and helpful and I would recommend them to anyone who wants to start the home buying process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My builders were so helpful!

  • Amany E.
  • Verified HomeBuyer
  • November 08, 2020
  • Houston, TX

I lowered the overall homebuilding experience for two reasons 1. The close date was pushed due to water tap issues and it wasn't explained that there would be issues. 2. I purchased a spec home that hadn't started vertical construction and Michele our sales agent stated that we were unable to make any changes to options in the home. We had to get special permission from management to add a smart home package, but I don't understand why that should've needed permission. A hassle in the sales process. Dusty, Brad, and Michele were EXCELLENT and very helpful throughout the process. Dusty was ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Any issue that arose he took care of as soon as he could and he communicated well throughout the entire process.

  • Gabriel F.
  • Verified HomeBuyer
  • November 04, 2020
  • Hockley, TX

It was a great experience where we were always kept up to date and in the loop for any issues that arose or progress that occurred for the house. They kept their word with all the deadlines they gave (even when the world decided to through potential wrenches in their plan) and we had an open line of communication with the builder who helped us out with anything every step of the way. 100 percent satisfied with our experience!

Centex Homes responded:
We are so pleased to hear that you had a wonderful experience and we thank you for taking the time to share. We wish you all the best in your new home! ^AS centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Very easy process all the way around

  • Lauren L.
  • Verified HomeBuyer
  • November 04, 2020
  • Hockley, TX

Very easy process all the way around

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Centex Homes - Great service and quality meets expectations

  • Jose L.
  • Verified HomeBuyer
  • November 04, 2020
  • Houston, TX

Great service and quality meets expectations

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great customer service

  • Eduardo M.
  • Verified HomeBuyer
  • November 03, 2020
  • Houston, TX

Everyone was helpful and the builders were very informative.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Great service.

  • Libby A.
  • Verified HomeBuyer
  • November 03, 2020
  • Houston, TX

Great service. Would buy another home from this builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Easy process and kept in contact the whole Time.

  • Clint N.
  • Verified HomeBuyer
  • November 03, 2020
  • Katy, TX

Easy process and kept in contact the whole Time.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great customer service

  • Jacinta B.
  • Verified HomeBuyer
  • November 03, 2020
  • Houston, TX

I had an awesome experience with Centex. Very attentive to details and kept me informed at all times. All my questions were answered on time with a professional attitude. Our field manager Austin is an outstanding employee and I would definitely give him a shout out for his work ethic. Kept me informed throughout the process with a great attitude.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - I think everything was good

  • Blaisy G.
  • Verified HomeBuyer
  • October 24, 2020
  • Katy, TX

I think everything was good

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Centex Homes - They made the process worry-free!

  • Michael N.
  • Verified HomeBuyer
  • October 23, 2020
  • Katy, TX

They made the process worry-free!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The overall process was great!

  • Kami J.
  • Verified HomeBuyer
  • October 22, 2020
  • Houston, TX

The overall process was great! I’ve been in my home 2 months a slowly starting to see many small errors. Nothing major, however it’s things that I’m sure the workers noticed and just skipped over. Overall, I’m happy with my home.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Centex Homes - Everything went well from beginning to the end.

  • Moronkeji K.
  • Verified HomeBuyer
  • September 15, 2020
  • Katy, TX

Everything went well from beginning to the end. The builder was so helpful.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Centex Homes - I had a poor experience with communication with my sales person

  • Anonymous
  • Verified HomeBuyer
  • September 15, 2020
  • Katy, TX

I had a poor experience with communication with my sales person not listening to our needs and wants or even caring to give good customer service at all. Otherwise the experience was great and everyone else involved, including the builder, was on top of their game. I’d still recommend Centex/ Pulte.

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 4

Great Builder

  • Zachary P.
  • Verified HomeBuyer
  • September 08, 2020
  • Katy, TX

Love my home and my community. Highly recommended!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - only lived there for a month and already three warranty claims

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Katy, TX

only lived there for a month and already three warranty claims

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Review on Adams floor plan

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Katy, TX

The house came out beautiful! I love it, just make sure you keep maintenance up on your home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

50:50

  • Samantha D.
  • Verified HomeBuyer
  • September 08, 2020
  • Conroe, TX

I’ve had some good experiences and terrible with this company building my new home. I had my original sales guy not keep me informed on flooring changes but Trent took over and he did great. He explained things and really seamed to care. Devon the building manager was great at first but as soon as I signed my closing. He would say he would fix things that weren’t finished by closing and it would take him forever. I am still waiting on a shower rod for my guest room that was bent and dented since before my blue tape walk through still haven’t gotten it.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Great

  • Austin C.
  • Verified HomeBuyer
  • September 01, 2020
  • Katy, TX

Awesome experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Awesome experience

  • Jimmy R.
  • Verified HomeBuyer
  • August 13, 2020
  • Katy, TX

Awesome experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5