Skip main navigation

Centex Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Centex Homes.

Read all 599 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.3 out of 5 stars in Houston Area

599 Reviews in Houston Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

Centex Homes in Houston Area

View Homes

Customer Reviews

Centex Homes - I had a poor experience with communication with my sales person

  • Anonymous
  • Verified HomeBuyer
  • September 15, 2020
  • Katy, TX

I had a poor experience with communication with my sales person not listening to our needs and wants or even caring to give good customer service at all. Otherwise the experience was great and everyone else involved, including the builder, was on top of their game. I’d still recommend Centex/ Pulte.

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 4

Great Builder

  • Zachary P.
  • Verified HomeBuyer
  • September 08, 2020
  • Katy, TX

Love my home and my community. Highly recommended!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - only lived there for a month and already three warranty claims

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Katy, TX

only lived there for a month and already three warranty claims

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Review on Adams floor plan

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Katy, TX

The house came out beautiful! I love it, just make sure you keep maintenance up on your home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

50:50

  • Samantha D.
  • Verified HomeBuyer
  • September 08, 2020
  • Conroe, TX

I’ve had some good experiences and terrible with this company building my new home. I had my original sales guy not keep me informed on flooring changes but Trent took over and he did great. He explained things and really seamed to care. Devon the building manager was great at first but as soon as I signed my closing. He would say he would fix things that weren’t finished by closing and it would take him forever. I am still waiting on a shower rod for my guest room that was bent and dented since before my blue tape walk through still haven’t gotten it.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Great

  • Austin C.
  • Verified HomeBuyer
  • September 01, 2020
  • Katy, TX

Awesome experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Awesome experience

  • Jimmy R.
  • Verified HomeBuyer
  • August 13, 2020
  • Katy, TX

Awesome experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I’ve had a great first time home buyer experience with Centex, I’m pleased with my decision to go Centex Home Builders.

  • Joshua W.
  • Verified HomeBuyer
  • July 23, 2020
  • Houston, TX

They are great with helping you with the buying process, if there is any questions they will be happy to assist you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Middle of the road

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2020
  • Conroe, TX

Overall quality is slightly better than average. Highly disappointed in the cabinets in the kitchen. You can’t place anything of any weight significance on the upper shelves without the shelf bowing. I’ve had to place my own braces under these to compensate.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

The Best

  • Cristian G.
  • Verified HomeBuyer
  • July 14, 2020
  • Katy, TX

Every step of the process was a dream. Super painless!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Kristin D.
  • Verified HomeBuyer
  • June 25, 2020
  • Hockley, TX

Great experience for my first home! The builder fixed all issues really quickly and I love my new house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service

  • Wilma W.
  • Verified HomeBuyer
  • June 24, 2020
  • Missouri City, TX

Great team working together to meet your needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Comfortable house, comfortable neighborhood

  • Anonymous
  • Verified HomeBuyer
  • June 24, 2020
  • Conroe, TX

Well built home, comfortable climate control, no problems moving in that couldn’t be handled quickly and easily, quiet neighborhood, love the woods and trees throughout the subdivision.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Issues allready!

  • Dion B.
  • Verified HomeBuyer
  • June 21, 2020
  • Katy, TX

This is the first month the property has been in use , and already the lights ion the front room and in front of the house have failed to come on. They came to fix it pronto but its a new home , should the hole front of the house loose power, and the breaker never tripped. Scary !!!

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Centex Homes - Great customer service and very helpful.

  • Sommer R.
  • Verified HomeBuyer
  • June 17, 2020
  • Missouri City, TX

Great customer service and very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The builder and property rep were so nice and available throughout

  • Terri K.
  • Verified HomeBuyer
  • June 10, 2020
  • Hockley, TX

The builder and property rep were so nice and available throughout the whole process. They were quick to respond to my needs and request! Made the process of building and buying my home very easy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The whole experience was top notch.

  • Abraham S.
  • Verified HomeBuyer
  • June 03, 2020
  • Conroe, TX

The whole experience was top notch.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sub Par

  • Ronald Q.
  • Verified HomeBuyer
  • June 03, 2020
  • Houston, TX

Centex provides good service when you reach out for any home defects. There will be flaws but its just something to monitor as time goes on.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Good Home Build

  • Trinh L.
  • Verified HomeBuyer
  • May 27, 2020
  • Houston, TX

It had been 2 months since we moved in a new home. We are happy with our home at this moment. Thanks.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Extremely poor communication

  • Hamza D.
  • Verified HomeBuyer
  • May 26, 2020
  • Katy, TX

Extremely poor communication, already found problems in the home within the first month.

Centex Homes responded:
We are so sorry that our communication has not been excellent but we would like to change that. Please send some additional information regarding your problems to customersupport@pultegroup.com so our team can be in touch. Thank you. ^Abby centexhomes

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Top Notch

  • Mary W.
  • Verified HomeBuyer
  • May 26, 2020
  • Conroe, TX

Everyone was very polite and listened to every one of my concerns. They kept me updated to every step of the way. I had a very good experience.

Centex Homes responded:
We love hearing that you had such a positive experience. Thank you for sharing and congratulations on your new home! ^Abby centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First Home and Very Satisfied!

  • Muhammad S.
  • Verified HomeBuyer
  • May 26, 2020
  • Houston, TX

I am very satisfied with how much Centex take cares of their home buyers.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - We love our new home.

  • Richard R.
  • Verified HomeBuyer
  • May 26, 2020
  • Conroe, TX

We love our new home. The few minor issues we found were quickly addressed and corrected. The builder worked with us throughout the process and was friendly and accessible. We would highly recommend them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Product and community are both amazing!

  • Robert D.
  • Verified HomeBuyer
  • May 26, 2020
  • Hockley, TX

Product and community are both amazing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Phase 2 Retreat at Champions Landing

  • Jane H.
  • Verified HomeBuyer
  • April 14, 2020
  • Houston, TX

We have been really pleased with our new home. We are still having issue with AT&T being able to connect our home to their service which was suppose to be installed in March. As this is a service issue I would like to make sure that all new homes indeed have access to internet and cable on completion expecially in the current stay at home environment. Luckily we have unlimited data on our cell phone provider and have been able to teether our devices, but this is not overall acceptable.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4