Centex Homes Reviews in Houston, TX

Over Price home and no finishing or Quality work

poor quality and should have basic home appliances

It’s been two months after closing and issues are still being discovered in addition to NOT being initially completed. It’s the little things the workers didn’t take pride in; baseboards not sealed correctly, non active bathroom bent, AC vent installed incorrectly (facing the window which creates moisture), installing the address numbers directly under the light where no one can see them, not thoroughly cleaning the house before I’ve taken possession, etc. Once things were supposed to be completed, I’ve asked for photos (as the home owner) but was told to get them from someone else. POOR CUSTOMER SERVICE. The only thing I should’ve needed from two months ago when I initially closed should be the stainless steel appliances which are on back order. Everything else should have been fixed and it wasn’t. I’ve told the site manager numerous times, emailed and texted the issues with the home. No solution has been granted. The last straw and what prompted this survey is when there was a leak in a wall due to a nail in a tube. This caused three levels in the pantry to be ripped out while waiting for the wood to dry before re-patching. I’ve been patient with this entire process but enough is enough. I can no longer be nice about this. The process has been POOR and not up to standards at all. I’m supposed to be excited about a new home purchase but it’s the complete opposite. This has the potential to be a beautiful home but based on the drama I’ve had/am having to deal with, it’s really ruining my experience. Lastly, things are still getting fixed, interior and exterior. Lights were left on, water was ran and additional power has been used. As a professional company who executes customer service, I should be compensated for all of the power/water used AFTER closing that contractors had to use. I should not have to pay for something I didn’t use and more so, things should have been done prior to my closing date. ... More

I have submitted a work order and no ome has gotten back at me. I also emailed and called the warranty representative Elainee Moreno and she doesn't get back at me either.