Centex Homes Reviews in Houston, TX

For starters, pulte mortgage fumbled the entire loan process from beginning to end, leaving me to figure out how to get approved by the guidance of a completely independent loan officer outside of PMC. Then there's the house... sadly I had no other choice as my lease was expiring and the slow churning loan process that was riddled with delays and misinformation forced me to ride it out just so I could have a home to live in. The house is built with the cheapest materials, 3 tab shingles, osb siding, ceiling paint on every wall. The drywall taping is coming apart and cracking in several areas, the paint gets damaged/stained just by looking at it too hard, the flooring is basically linoleum and within the first year is coming apart in every house I've been in so far. The siding is already buckling and centex refuses to fix the poor multicolored paint job on the home. The poor drainage is a neighborhood-wide issue that centex refuses to fix, my grass is dying, my fence is rotting and I'm now seeing severe cracks in my foundation which all are attributed to the poor drainage. The water supply is terrible. Numerous people are having major sediment issues, even with the scale minimizing devices and soft water systems installed. I had to have the insulation crew come out 3 times before they finally fixed the insufficient insulation. It took the roofing crew 4 times to replace the shingles that were damaged, which, they did a shady-contractor job there and only cut out the damaged tabs rather than replace the entire shingle. And yes I have pics to prove it. The irrigation crew has been out several times to fix the sprinklers and keeps breaking something else. I have several issues that were not only in the inspection report but also mentioned during the blue tape walk through that remain unfixed. The construction supervisor has been dismissive, unsympathetic and borderline disrespectful throughout the process of emailing back and forth to resolve these issues. The customer care rep that came out refused to look at my drainage issues for fear of getting her shoes muddy, which says a lot, and both her and the construction supervisor both flat out lied to my face regarding a particular issue that is rampant with the neighborhood regarding exposed lintels. The cc rep also tried to get smart with me and tell me my job as a licensed home inspector and what I can and can't say. I've tried to remain calm and professional throughout this whole ordeal so I can get my issues fixed and move on with life but it's been months since I started this tickets and have seen very little to no action on over half of them. The unprofessionalism by the people who represent this company is the only thing worse than the shoddy work done by their contractors. Pretty sad when a $250k not only comes with all these issues, but doesn't even include a shower door because "we just don't include them on that particular model" and doesn't come with a garage door opener because "we just didn't include them when your house was built, but we do now, but no, you still can't have one" i work 3 jobs to be able to afford this house, you think I have time to fight with the builder ontop of everything else I have going on? Do yourself a favor and stay out of Mavera. ... More

Rodrick doesn’t follow up with nothing very unprofessional and he doesn’t follow through with what he actually said that he was going to have done. We’ve been waiting for weeks.

VERY VERY POOR EXPERIENCE

My family an I moved into (our home) thank GOD ITS NOT OUR FOR EVERY HOME. First there was no inspection done only the H2O inspection paying almost 400,000 for a home you would think I would have gutters though their were none. After living in the home for only 12 days the flooring was coming up also in my master bathroom their is nothing surrounding the tube as far as backer board for those who don’t know what that is it’s a green or red board that protects against water damage I’m not talking about tile but they only put sheet rock around the tube that began to peel only after 12 days after informing the warranty department I was told it would be addressed though here today on August 7th it’s still not fixed though when I addressed the situation I was told an I quote I should bath my kids in my upstairs bathroom. I’m a retired Navy veteran whom has been to war three times an im still fighting for what’s right for my family though being treated as if this is ok. We moved in on May 27th and I put in this request in on June 9th an as I said it’s the 7th of August this is unacceptable Kyle, Corbin, Josh, Javier, Ms. Christine also Regan. I have spoken with an after speaking with six individuals u would think things would be taken care of though the only thing that was fix were my front an back doors. They were fixed on the 5th of August. I haven’t seen a inspector only a adjuster the ac unit is making a squeaking noise some places in the home aren’t caulked properly I had to paint my own garage my patio was address as well though not put back properly the landscaping in my backyard was not done properly an retaining water do to the slope an I find this completely unacceptable so if someone were to ask about buying from Centex homes I would definitely deter them. I knew buying a home would be expensive though I never imagined it would be this bad buying a New build or I would be told it’s not for them to fix but it’s on me to fix. ... More

Poor Craftsmanship, Builder trying to cost save on items that were utterly ridiculous, Response time with and electrical issue was poor, Concrete work sucks, Inside bath and electrical fixtures are poor, unpainted garage without opener is cheap to say the least, Paint specs all over the floors and carpet were just a sign of non-caring and untidy painters, Kitchen cabinetry is cheap and footboard came off, outside fence was coming apart due to missing the nailing to the cross boards, Small crack in bathtub but not worth tearing apart bathroom to replace it, Pad outside back door barley is bi enough for one person, If you ask for a repair the repairman breaks something else in the process, The trash that i pick up on my morning walks is ridiculous and mostly from contractors, all the concrete Curbings are gouged from the Uniloader operator throughout the neighborhood, Irrigation contractor that are installing irrigation on the non-buildable corner lots leave huge rocks in the middle of the street after departing for the day, No ceiling fans in master bedroom and Livingroom, Elongated toilet in master bath but in guest bath regular style toilet, paint being used for pantry and closet shelves still isn't fully cured after 2 months so everything we put on the shelves sticks to them And this is not everything that is wrong with this cheaply constructed track home!!!!!!!1 ... More

I do not recommend anybody buying a home from here. Cheap material

Over Price home and no finishing or Quality work

poor quality and should have basic home appliances

It’s been two months after closing and issues are still being discovered in addition to NOT being initially completed. It’s the little things the workers didn’t take pride in; baseboards not sealed correctly, non active bathroom bent, AC vent installed incorrectly (facing the window which creates moisture), installing the address numbers directly under the light where no one can see them, not thoroughly cleaning the house before I’ve taken possession, etc. Once things were supposed to be completed, I’ve asked for photos (as the home owner) but was told to get them from someone else. POOR CUSTOMER SERVICE. The only thing I should’ve needed from two months ago when I initially closed should be the stainless steel appliances which are on back order. Everything else should have been fixed and it wasn’t. I’ve told the site manager numerous times, emailed and texted the issues with the home. No solution has been granted. The last straw and what prompted this survey is when there was a leak in a wall due to a nail in a tube. This caused three levels in the pantry to be ripped out while waiting for the wood to dry before re-patching. I’ve been patient with this entire process but enough is enough. I can no longer be nice about this. The process has been POOR and not up to standards at all. I’m supposed to be excited about a new home purchase but it’s the complete opposite. This has the potential to be a beautiful home but based on the drama I’ve had/am having to deal with, it’s really ruining my experience. Lastly, things are still getting fixed, interior and exterior. Lights were left on, water was ran and additional power has been used. As a professional company who executes customer service, I should be compensated for all of the power/water used AFTER closing that contractors had to use. I should not have to pay for something I didn’t use and more so, things should have been done prior to my closing date. ... More

I have submitted a work order and no ome has gotten back at me. I also emailed and called the warranty representative Elainee Moreno and she doesn't get back at me either.

Make sure to read your easement clause