Centex Homes Reviews in San Antonio, TX

We purchased a home that was already close to being finished so our experience is only on the back end. The staff as a whole are very good, friendly, and supportive. However the sub contractors they use to build their homes is poor; contractors they hire do not take pride in their work and it shows everywhere in the home. I understand it's a business so they try to find the cheapest contractor, but at some point there needs to be some venting for QA as the price we pay should reflect the quality of work which due to the people the hire to build the homes isn't there. Once again the staff is amazing, just the workers they hire is not good at all. Suggest buyers who plan to buy a home get one built from the ground up so they can monitor every single detail as the build is going up as buying a home halfway/at the finish line I wouldn't recommend. ... More

I have been in my home about a month and a half. The appliances came with it. Every time I use the dryer the breaker trips. I put in a service request and an electrical company called to tell me they can’t come til the 23rd of the month. So I am left with a new home with new appliances and I will have to got to the washeteria for the next to weeks. Totall UNACCEPTABLE, I am so upset and disappointed

I was very pleased with overall home buying experience from sales to construction managers explaining everything in detail for the first time home buying experience. As we did the first walk through and now living in the house, there is a lot of spot where the finishing is not satisfactory overall but I will be filling work order soon to fix some of them. I would rate 3/5 for house itself and 4.5/5 for the buying experience.

We had a great experience. I wish the quality of workmanship was better. The field manager, Brandon, has been attentive and helpful through the whole process.

It seems in comparison to other new builds in the area, the house size/location is competitive but not the materials for the pricepoint. They cut corners in the finished product. I hope the 1-year warranty covers the finishing touches that were not done well. However, they did work with me and made closing dates very very flexible and were extremely communicative.

My only discontentment was, the counter for the kitchen was not same as the bathroom counters and the selection of styles/design were very limited. Therefore, the materials for the bathrooms such as the counters, shower wall boards, faucets, and light switch for the entire house are very basic and plain. I'm not sure if Centex offers a modern interior material as I wasn't asked. But I should have also requested for an upgraded selection of styles and design of materials.

The quality of the house is NOT close to the Centex Home I bought 20 years ago. The walls are not straight, kick boards look like snakes. Even after three walk throughs, I still find walls are not straight up. So I gave up pointing out the problems. I can show you the issues. My address is 5818 Artcurus, San Antonio, TX 78218. I bought this Pulte Home because of the solid house I bought from Centex/Pulte in Retama Park in 2003. The workmanship back then was great, I had no problems at all for the entire 8 years I lived in it. Because of that experience, I decided to buy this house as investment early this year. During buying this house, your sales Alex and construction customer service Walker are great, courteous and professional. But the workmanship of the house is not what I expected. I am a real estate agent. Sorry to say this. But I want Pulte management know what issues you have in the field. ... More

We ended up getting reassigned a new construction manager halfway through the build process (Brandon) who made sure to communicate and coordinate with us throughout the build process. Pleasant experience overall.

Overall the experience was ok. Quality of the materials used was poor. Also the whole house inside was painted with a flat paint not a semi gloss. We had to repaint the whole house. We have been in the house a little over a month and the fence is falling apart. Not good

Process was smooth and easy. Team members were helpful and walked me through the process. After moving in I am seeing low quality work specifically with the carpet, paint/caulk, drywall, and some woodwork.

Home building experience was good but there are significant delays due to improper planning. There is last minute rush to complete things which impqcted quality in few places. Field manager is not at all responsive for the items identified as pending in the closing. Still have few items that need to be fixed.

I was most upset that as the newer homes are being built, less options / upgrades are offered. I mean, seriously, how hard would it have been to put the plumbing in for the water softener? Why was this totally deleted? Now to have this done properly will be an additional $1000 that could have been done cheaper as in previous houses. Why were the brick and stone upgrades deleted? You can see the difference through the neighborhood - and, my house cost $60,000 more. Bad decisions by Centex management.

Comb thru your home multiple times. Some things pop out after the move in so make your warranty list and use it for sure.

This subdivision has three developers, ashton woods, pulte, and centex (centex owned by pulte) Centex is the 'lowest' grade of these three builders. Quality is good and house has great bones/structure. Where centex missed on the build is the quality of the craftsmanship. Paint blotchiness, tiled grout in globs, floor trim not in alignment. All minor cosmetic items but when paying $$$$ quality should still be an area of importance.

I don’t have any complaints about the process of having the home built but I do feel like we were treated like a dime a dozen with the closing process and when we listed some issues at closing that needed to be taken care of, they weren’t. We said that dirt needed to be brought in to fill holes in the fence, never happened. We had to buy our own dirt. We listed dead grass and were told they’d come in and replace them, never happened. We’ve had to buy fertilizer and hope that saved some of the dead grass. It’s just sad that the customer service doesn’t really stick once you’ve signed the paperwork. Hopefully this is an isolated incident and everyone else gets what’s they need. ... More

Biggest issue is the walls, crown molding, and base boards aren't all straight. There's also sloppy finishing work like caulking and paint

One you move in you find all the things you wished you’d noticed before closing. Creaky floors, leaks, corners cut. The lack of pride in the work shows. Getting to closing is easy and they have nice people on the staff.

I love my new home. The builders were very accommodating and knowledgeable.

The sales process was outstanding and both the sales representative and construction manager were friendly, efficient and responsive. I love the home and the neighborhood. The customer service after the sale has been anything but good. I had a major plumbing issue almost immediately after move in. My yard was dug up and almost 3 weeks later it is still a wreck and I can't get anyone from the customer service department to communicate with me as to when the landscaping will be repaired.

This is a very cheap house. The workmanship is poor, the fit and finishes are terrible. They put in several hundred square yards of grass, but put no irrigation system and didn’t offer one, although they said they did, at signing. I have been trying to keep the grass alive until I was able to get someone to install irrigation. I finally got it done and now the grass and trees are half dead and I’m trying to recover them. There was no lightbulb in the garage or the garage door opener. There are no medicine cabinets, no hand towel rods, no drawers in the bathrooms, you could drive a truck through the gaps in the locked doors, they used the cheapest shingles, there was spilled paint on the driveway, and in the garage, the cement on the edge of the garage, and the front porch is marred and has overspray, there was a hole. I could stick my foot through behind the dishwasher through to the outside of the house. It has been six weeks and the street in front of my house still has 2 inches of dirt in it, they planted two oak trees, 6 feet apart in the front yard. In 10 years, those trees are going to collide. I was unable to add any options, including gas for cooking. ... More

Disappointed in the quality and workmanship for the price. Fit and finish is very poor.

Finish the house first 100% before you CLOSE, They will not prioritize you.

Builders team was great with updates.

Nice Community to live in!

Buying a home with Centex was a rocky experience. We had some chaos with the closing date, but the construction supervisor was not ready for the final walk through. After closing there was still deficiencies with our home that had not been corrected. We tried to work with the construction supervisor to get the outstanding deficiencies addressed, but after two weeks we gave up since it was clearly apparent we couldnt trust him to do his job. Additionally, the sod that was used on our lawn was infested with army worm eggs which we didnt find out till two weeks after we moved in. We had to pay for emergency pest control to save our lawn as the infestation was so severe it looked like our lawn was moving for an entire day. Overall, while we are pleased with our home now, we have been very frustrated with everything over the past few months. ... More