Centex Homes Reviews in San Antonio, TX

The house is a beautiful house and we got it for a great price, but there are some things that I have issues with. Some of the walls are crooked. We had been told we would get a paint kit when we closed to touch up minor blemishes, but yet again day after day we are let down. The fininacial portion of the house was very smooth. No issues there.

Make the time to go through each phase of the build.

Poor attic insulation ,the floor needs adjustment, the walls begin to show nails. the plaster of the foundation is falling, never received parts of the kitchen cabinets, the main room is very hot with respect to the rest of the house, never received the paintings that were used in the house

I would've given the Summit by pulte/centex 4 stars for value for price paid, BUT for one HUGE reason - their TWO-CAR garage doesn't fit ONE regular sized short-bed crewcab truck! One of the MAIN reasons I purchased a home was so I could safely park my truck when I went on long out of town journeys (which I do for at least 6 months in a year), so I was quite shocked to find out that my truck didn't fit (another 1 1/2 feet of depth of garage would've helped) inside the garage. When I reported it to the Pulte folks, they didn't bother to respond for several days and even when they did, they just told me "get a smaller vehicle"! You'd think that a single family home with a decent lot size IN TEXAS would fit a regular sized short bed pickup truck! I'll never ever buy a Pulte/centex home nor would I recommend it to any friends or family either. ... More

Price is pretty comparable to other builders. The work however…SHODDY WORKMANSHIP!!! I wish I could post pictures. The turnaround time on the home was FAST but unfortunately the workmanship suffers. All the work from the cement subfloor to the paint and texture to the cabinets is poorly done. Unfortunately, we did not notice the majority of these things until we moved in. We closed two months earlier than expected so that should’ve been a red flag!!! Salesman and construction manager were very communicative though!

There are lots of small things which are not complete.

The Centex team were helpful and worked to get us in the house but the quality of the home is subpar. Windows are misshapen, walls aren’t straight, grass was laid poorly, etc. We’re not pleased and we might have made a mistake buying a home from Centex.

Multiple issues not resolved throughout the home. Two walkthroughs with blue tape and still issues remained. Doors not properly sealing. Two of the rooms in the "Smart home" did not have the ethernet cables terminated or cut into the walls. The filter was missing for the AC, when they finally installed it, it was a used and very clearly dirty filter, if I could post the picture I would, absolutely gross, Trash left in the AC unit, and cabinet doors installed backwards, Exterior of home has misaligned panels. Just kind of lazy and unprofessional workers. Other all other parts of the home seem to be fine for now. ... More

Several blue tape items existed and only some of them were corrected before closing. Several issues/items still exist that were never corrected. Overall workmanship on building the house is not satisfactory. Overall responsiveness from construction manager and sales representative were unsatisfactory.

Rushed work quality. For starters, Paint and drywall left behind on floors and carpets, texture blemishes, sod placed over the top of construction debris and very uneven lumpy/bumpy ground, trees not planted in correct locations as per my requests. Property is constantly covered in construction trash from the centex build next door, siding was damaged from neighboring construction.

We are happy with our home buying experience. We wish that there had been more time spent on the little finishing details to make sure that the home felt complete, but as a starter home, the price is decent for what you get. There is some room for customizability, but for some things, it is worth it to just do it yourself down the road so you don't pay interest on minor upgrades.

We were pleased with Pulte and the lending process. It went very smooth. Our field managers also get a 10 star. Shout out to Walker for trying his best and hardest to make things happen even during shortages. The flooring is very low quality. You can not even place a dining table down without the floors having intentions immediately. The cleaning lady did not do a good job on a “move in ready” clean. I completely understand the surrounding areas are a construction site and so was the home, however there was still solution left on the cabinets that had not been wiped up, dust on the counters, doors etc. We did a thorough cleaning ourselves. We are finding a lot of unfinished things that will have to get done with the 1 year warranty. It’s a great home for a great price, but the biggest concern is the quality in the flooring and the warranty not covering that. For the price we paid, the flooring should be better. ... More

Make sure you keep an eye on them

The sales process was easy, but the construction team not so good. Im still finding things wrong with the house. I've been in the house for 2 months and still don't have some of the original issues fixed. Construction team is unresponsive now.

The buying experience was fantastic, the sales person(s) were fantastic, the original construction supervisors were great, and the construction seemed to be going well, as time to close on the sale was nearing the wheels fell off the building machine. It seemed everything that could go wrong went wrong, many items lacked in workmanship, many things didn't work, then it was a rush to the finish.

Be prepared for issues to arise between your final walk through and closing. The field manager claimed that Centex would provide a "paint touch up kit", it never happened and I have several areas in my home that the builder failed to paint. I can't even get a response from the company just for the name of the paint color. I've been trying to get a response for several weeks. There was dirt rubbed into my carpet from electricians that were in my home doing work while I was closing. I came home immediately after closing and electricians were in my home, without anyone telling me they would be there. I am continuing to find caulk and paint on my carpets. My master bathtub was covered in sheetrock mud and other substances that took me hours to get out. Also, there is water-logged crown moulding that was left in my garage. The field manager said they would send someone to remove them...that was the first week of March and it still hasn't happened. Several doors didn't close properly within 2 weeks. They sent someone to fix them but my door trim was damaged during the process and they didn't repair it. All and all, there is a poor attention to detail, in my opinion. We are moderately happy with the home but expected more attention to detail for the money. ... More

Our home buying experience was nothing more than average. I do not feel that Centex does anything over and beyond. We have had several complaints about our home since we moved in, none of which have been addressed. I absolutely would go with a different builder in the future. We have a home, so that’s a plus. But, there is nothing special about this builder. If you are looking to be mediocre, you are doing great.

Staff are very friendly. Finishes are extremely poor. It hard not to know where to direct your concerns and everybody would say it'll get fixed, but that's is not going to happen. They hide warranty information, so they can cover their back. The grass in front and back yard that was installed was brown with the excused that was winter time. Spring is almost over and there are more than half of the grass that still brown (with the right watering). Also, a lot of big bumps all over the front and back yard. At the moment of the installation, they said that those bumps would settle, but of course, that never happened. ... More

I wish we had the availability to wait on closing until all the issues were addressed but it would have taken too long. There have been a mix of bigger issues, minor mistakes and comical overlooks. Since the first rain storm, I’ve been vocal about insufficient drainage with no response. Exteriors issues with siding and windows. We found a roll of sheet vinyl tucked away with our ac unit. Daily reminders and concerns for a new build.

In terms of the people I worked with, excellent. When it comes to the house, it has been issue after issue and disappointment after disappointment. The way we received our home at closing was a little disturbing to say the least. My wife and 2 kids had been in a 1bd apartment prior to so we were just happy to have space. I highly recommend paying a close eye to detail, trim work and the overall crew who is building. Corona bottles and cups of pee are not uncommon to find along with razor blades, filthy window seals and trash hidden behind your appliances. Interior and exterior paint job is a joke. ... More

So many downs throughout the process. From floor plan changes (a wall that wasn’t supposed to be diagonal end up being) to multiple water leaks, one that owner found on a random visit to the house, that was able to stop it before it ruined the entire second floor with the over night water fountain. Overall the floor used is sub-par and below quality, been told is not linoleum and it’s a Vinyl roll but they are both the same and at the price point a plank would’ve been ok. Floor is peeling everywhere, is not resistant and wasn’t finish correctly in so many places. The cabinets needed reordering of multiple faces because they were all scratched up everywhere but difficult to tell on the quick walkthroughs. Majority of walls and doors are not leveled or crooked on a variety of ways. The list goes on. If I can do it all over again, I would NOT buy a Centex home (at least here at this subdivision of Winding Brook) and spend a little extra cash and go with a different builder in the area. Let me know if you need further explanations on any of the above, or more finishes issues throughout. Standing by. ... More

The PM Zack L was great and very attentive. The workman ship was not something worth over $300,000. I am disappointed in the quality of work and what passes as a new build.

We thought it was going to be great experience buying our first home. Boy were we wrong. The roof structure had many boards that needed reinforcement as well as a hole in the roof barrier. Initial inspection passed until we had our own inspector come through and point out many issues. Builders urinated in our new bath tubs with no running water. A port-a-toilet was literally outside next to our house. Electrical fixtures were crooked throughout and had to be straightened. Front porch post is not at a right angle/squared to the house. One month in and nails/screws are backing out of the sheetrock in 3 different places. Attention to detail during build is lacking throughout. ... More

I love my home. Centex conceptualizes a beautiful look and appeal. My concern is workmanship it was poor all around. I never had a final walk through it was a 1001 things some major some minor that’s needed repair. Everything from the walkway to the bathrooms constant workmanship issues. And the response has been horrific I’m in two months now and still waiting for repairs to be completed. From spilling paint in carpet to, to broken cabinets in kitchen, to unleveled doors and crooked trim and every crooked placed Sheetrock and ripples in the ceiling. Its the contracted workers poor installment, as if they were unskilled. It has been so bad I’m been depressed about the entire move. It was the experience I thought I would have walking into my new home. Exceedingly disappointed. Positives are the home is gorgeous the materials appear to be quality and emphasize the beauty. The style and colors are a huge appeal, it looks classy. The pulte team is friendly and respectful prior to purchase very friendly. ... More

Starting out was great got to choose your own design and select colors but when it came to building the house we had a lot of failed inspection because workers were cutting corners and causing me to be delayed another 3 and half months from closing and I am still finding more issues after closing, this feels like a working project instead of a move and ready home, my advise is do not close until everything is fix and I mean everything, because to get someone out there will take weeks to fix.