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Centex Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Centex Homes.

Read all 435 verified reviews from homeowners that built a new home with Centex Homes in the San Antonio area. San Antonio homeowners have rated Centex Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4 out of 5 stars in San Antonio Area

435 Reviews in San Antonio Area

Ratings by Category

Overall 4

Quality 3.6

Trustworthiness 3.9

Responsiveness 3.9

Centex Homes in San Antonio Area

View Homes

Customer Reviews

Centex Homes - Builders team was great with updates.

  • Cassandra G.
  • Verified HomeBuyer
  • November 24, 2021
  • San Antonio, TX

Builders team was great with updates.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

I would chose different next time

  • Danielle T.
  • Verified HomeBuyer
  • November 23, 2021
  • Converse, TX

When it comes to how the home was built my fiancé was very blind to alot of things. Would I buy another home from centex or refer them to family or friends..no i would not

Centex Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. centexhomes

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 2

That is was 2 months late and I would have bought something else if I had known the real timeline.

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • San Antonio, TX

The house is great but more care should go into the actual homeowner experience. The floor plans need slight adjustment and there was no thought on this location with the warehouse, street and train all so close. Really needs a thicker wall around the perimeter. It makes living here very untenable.

Centex Homes responded:
Thank you for letting us know about these issues. We'd like to learn more about your experience so that we can help with any unresolved items. Please reach out to us at customersupport@pultegroup.com. centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Centex Homes - Great team and very responsive to any concerns or issues

  • Felicia C.
  • Verified HomeBuyer
  • November 23, 2021
  • NEW BRAUNFELS, TX

Great team and very responsive to any concerns or issues

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

field supervisors were great to work with

  • Roberto M.
  • Verified HomeBuyer
  • November 23, 2021
  • BOERNE, TX

This subdivision has three developers, ashton woods, pulte, and centex (centex owned by pulte) Centex is the 'lowest' grade of these three builders. Quality is good and house has great bones/structure. Where centex missed on the build is the quality of the craftsmanship. Paint blotchiness, tiled grout in globs, floor trim not in alignment. All minor cosmetic items but when paying $$$$ quality should still be an area of importance.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Poor communication and expectation management

  • Brittany S.
  • Verified HomeBuyer
  • November 23, 2021
  • BOERNE, TX

This company is large and divided into multiple departments. Because of this, and poor communication, many items were overlooked and never discussed. We didn’t find out many things were “missing” from our home until the final walk-through when it was too late to change. We were very disappointed and now out of pocket thousands of dollars to make these necessary adjustments.

Centex Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

The Quality Factor is Absent

  • David B.
  • Verified HomeBuyer
  • November 23, 2021
  • NEW BRAUNFELS, TX

In terms of the people I worked with, excellent. When it comes to the house, it has been issue after issue and disappointment after disappointment. The way we received our home at closing was a little disturbing to say the least. My wife and 2 kids had been in a 1bd apartment prior to so we were just happy to have space. I highly recommend paying a close eye to detail, trim work and the overall crew who is building. Corona bottles and cups of pee are not uncommon to find along with razor blades, filthy window seals and trash hidden behind your appliances. Interior and exterior paint job is a ...

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 4

Centex Homes - The finishing isn't that great.

  • Omar A.
  • Verified HomeBuyer
  • November 03, 2021
  • San Antonio, TX

The finishing isn't that great.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Quality control very disappointed with the lack of cleaning done on this house.

  • Coleman P.
  • Verified HomeBuyer
  • November 03, 2021
  • NEW BRAUNFELS, TX

Very disappointed over all with lack of quality control. This id our second Pulte home an the first was so much better than this !!!!

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Centex Homes - I am so very happy with Centex Quality workmanship and quick

  • Regina S.
  • Verified HomeBuyer
  • November 03, 2021
  • San Antonio, TX

I am so very happy with Centex Quality workmanship and quick response to any questions or concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Busy and Exciting Time to Buy a Home

  • Victor R.
  • Verified HomeBuyer
  • November 02, 2021
  • Converse, TX

Our field manager has made this whole process smooth and exciting. Great communication and pointing us in the right direction to get support or answers when needed. Buying a home during a pandemic and while a city is booming is not easy so having an advocate has been awesome!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Melissa was great to work with as she had experience in the purpose

  • Crystal H.
  • Verified HomeBuyer
  • October 29, 2021
  • NEW BRAUNFELS, TX

Melissa was great to work with as she had experience in the purpose of why we purchase the home. Not every single thing was done on time but was quickly addressed and taken care of !

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Centex Homes - Overall a good to near great experience.

  • Felix L.
  • Verified HomeBuyer
  • October 29, 2021
  • San Antonio, TX

Overall a good to near great experience. Only two recommendations and one complaint. Recommend that the stove vent actually vent outside. Recommend additional lighting in the bathrooms. My only complaint is the vinyl flooring. Cheap quality. Dents, scratches and tears way too easily.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Affordable Starter Home

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2021
  • SAN ANTONIO, TX

We are happy with our home buying experience. We wish that there had been more time spent on the little finishing details to make sure that the home felt complete, but as a starter home, the price is decent for what you get. There is some room for customizability, but for some things, it is worth it to just do it yourself down the road so you don't pay interest on minor upgrades.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Centex Homes - Ibrihim was great answering all our questions up to the closing

  • Cassandra G.
  • Verified HomeBuyer
  • October 27, 2021
  • San Antonio, TX

Ibrihim was great answering all our questions up to the closing and even after with a few minor issues we had. Customer service was great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor quality

  • Matthew N.
  • Verified HomeBuyer
  • October 27, 2021
  • BOERNE, TX

Every aspect of the home was cheaply done. Mold growing in ceilings, sod dead the minute I moved in, doors falling off the hinges, paint all over the ground and doorknobs. To get warranty service you have to call the manager’s manager just to talk to someone. Would not recommend centex or Pulte to anyone.

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Centex Homes - Pulte provides a full service company from start to finish!

  • Daniel S.
  • Verified HomeBuyer
  • October 27, 2021
  • NEW BRAUNFELS, TX

Pulte provides a full service company from start to finish!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

We grateful!

  • Robert A.
  • Verified HomeBuyer
  • October 27, 2021
  • NEW BRAUNFELS, TX

They're good at what they do

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our field manager

  • Lynnelle C.
  • Verified HomeBuyer
  • October 22, 2021
  • San Antonio, TX

We were pleased with Pulte and the lending process. It went very smooth. Our field managers also get a 10 star. Shout out to Walker for trying his best and hardest to make things happen even during shortages. The flooring is very low quality. You can not even place a dining table down without the floors having intentions immediately. The cleaning lady did not do a good job on a “move in ready” clean. I completely understand the surrounding areas are a construction site and so was the home, however there was still solution left on the cabinets that had not been wiped up, dust on the counters, ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

Centex Homes - Everything good.

  • Teresa T.
  • Verified HomeBuyer
  • October 12, 2021
  • San Antonio, TX

Everything good. I do not know jet about se responsiveness to issues. We will see

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Centex Homes - We closed although there were still what a job trying to get

  • Andrew S.
  • Verified HomeBuyer
  • October 12, 2021
  • NEW BRAUNFELS, TX

We closed although there were still what a job trying to get them to fix

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 2

It's New Braunfels. We took that which was available

  • Cory W.
  • Verified HomeBuyer
  • October 12, 2021
  • NEW BRAUNFELS, TX

Weak tradesman. Average quality. The subs don't care. This is the lowest tier of construction quality that exists. Having said that, Pulte is a good company that really tries to take care of their customers

Total Score 3


Quality 2

Trustworthiness 5

Responsiveness 5

Centex Homes - Our site manager made our build much easier to manage.

  • Chianna K.
  • Verified HomeBuyer
  • October 12, 2021
  • San Antonio, TX

Our site manager made our build much easier to manage. He was very timely and would respond to almost all of my questions within a few hours. I appreciate the sales office as well, they made it a very smooth transition.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Needs better contractors

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2021
  • NEW BRAUNFELS, TX

Starting out was great got to choose your own design and select colors but when it came to building the house we had a lot of failed inspection because workers were cutting corners and causing me to be delayed another 3 and half months from closing and I am still finding more issues after closing, this feels like a working project instead of a move and ready home, my advise is do not close until everything is fix and I mean everything, because to get someone out there will take weeks to fix.

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH centexhomes

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Centex Homes - Nice homes with good quality

  • Charles H.
  • Verified HomeBuyer
  • September 08, 2021
  • SAN ANTONIO, TX

Nice homes with good quality

Centex Homes responded:
We are so happy to hear that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories. Thanks ^AH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5