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Centex Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Centex Homes.

Read all 392 verified reviews from homeowners that built a new home with Centex Homes in the San Antonio area. San Antonio homeowners have rated Centex Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 3.9 out of 5 stars in San Antonio Area

392 Reviews in San Antonio Area

Ratings by Category

Overall 3.9

Quality 3.5

Trustworthiness 3.8

Value 3.9

Responsiveness 3.8

Centex Homes in San Antonio Area

View Homes

Customer Reviews

Moderately happy with the home...expected better attention to detail for the money.

  • Geoffrey R.
  • Verified HomeBuyer
  • May 02, 2019
  • San Antonio, TX

Be prepared for issues to arise between your final walk through and closing. The field manager claimed that Centex would provide a "paint touch up kit", it never happened and I have several areas in my home that the builder failed to paint. I can't even get a response from the company just for the name of the paint color. I've been trying to get a response for several weeks. There was dirt rubbed into my carpet from electricians that were in my home doing work while I was closing. I came home immediately after closing and electricians were in my home, without anyone telling me they would be ...

Centex Homes responded:
Thank you for bringing these issues to our attention. We'd like to help! Please email us at socialcare@pultegroup.com. --Sarah centexhomes

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Mediocre at best

  • Ashleigh E.
  • Verified HomeBuyer
  • August 03, 2023
  • San Antonio, TX

Our home buying experience was nothing more than average. I do not feel that Centex does anything over and beyond. We have had several complaints about our home since we moved in, none of which have been addressed. I absolutely would go with a different builder in the future. We have a home, so that’s a plus. But, there is nothing special about this builder. If you are looking to be mediocre, you are doing great.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Very Disappointed

  • Mayra G.
  • Verified HomeBuyer
  • May 11, 2022
  • BOERNE, TX

Staff are very friendly. Finishes are extremely poor. It hard not to know where to direct your concerns and everybody would say it'll get fixed, but that's is not going to happen. They hide warranty information, so they can cover their back. The grass in front and back yard that was installed was brown with the excused that was winter time. Spring is almost over and there are more than half of the grass that still brown (with the right watering). Also, a lot of big bumps all over the front and back yard. At the moment of the installation, they said that those bumps would settle, but of ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Rushed and messy

  • Aaron V.
  • Verified HomeBuyer
  • March 17, 2022
  • San Antonio, TX

I wish we had the availability to wait on closing until all the issues were addressed but it would have taken too long. There have been a mix of bigger issues, minor mistakes and comical overlooks. Since the first rain storm, I’ve been vocal about insufficient drainage with no response. Exteriors issues with siding and windows. We found a roll of sheet vinyl tucked away with our ac unit. Daily reminders and concerns for a new build.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

The Quality Factor is Absent

  • David B.
  • Verified HomeBuyer
  • November 23, 2021
  • NEW BRAUNFELS, TX

In terms of the people I worked with, excellent. When it comes to the house, it has been issue after issue and disappointment after disappointment. The way we received our home at closing was a little disturbing to say the least. My wife and 2 kids had been in a 1bd apartment prior to so we were just happy to have space. I highly recommend paying a close eye to detail, trim work and the overall crew who is building. Corona bottles and cups of pee are not uncommon to find along with razor blades, filthy window seals and trash hidden behind your appliances. Interior and exterior paint job is a ...

Total Score 3


Quality 1

Trustworthiness 4

Value 1

Responsiveness 4

Winding Brook San Antonio, craftsmanship and materials are just bad.

  • Juan P.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

So many downs throughout the process. From floor plan changes (a wall that wasn’t supposed to be diagonal end up being) to multiple water leaks, one that owner found on a random visit to the house, that was able to stop it before it ruined the entire second floor with the over night water fountain. Overall the floor used is sub-par and below quality, been told is not linoleum and it’s a Vinyl roll but they are both the same and at the price point a plank would’ve been ok. Floor is peeling everywhere, is not resistant and wasn’t finish correctly in so many places. The cabinets needed ...

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

The quality of the home is not great by any means. I paid a lot of money for a poorly built home.. very disappointing in the workmanship

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • BOERNE, TX

The PM Zack L was great and very attentive. The workman ship was not something worth over $300,000. I am disappointed in the quality of work and what passes as a new build.

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 5

Our first home experience

  • Corey H.
  • Verified HomeBuyer
  • December 01, 2020
  • NEW BRAUNFELS, TX

We thought it was going to be great experience buying our first home. Boy were we wrong. The roof structure had many boards that needed reinforcement as well as a hole in the roof barrier. Initial inspection passed until we had our own inspector come through and point out many issues. Builders urinated in our new bath tubs with no running water. A port-a-toilet was literally outside next to our house. Electrical fixtures were crooked throughout and had to be straightened. Front porch post is not at a right angle/squared to the house. One month in and nails/screws are backing out of the ...

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - I love my home.

  • Veronica C.
  • Verified HomeBuyer
  • June 02, 2022
  • San Antonio, TX

I love my home. Centex conceptualizes a beautiful look and appeal. My concern is workmanship it was poor all around. I never had a final walk through it was a 1001 things some major some minor that’s needed repair. Everything from the walkway to the bathrooms constant workmanship issues. And the response has been horrific I’m in two months now and still waiting for repairs to be completed. From spilling paint in carpet to, to broken cabinets in kitchen, to unleveled doors and crooked trim and every crooked placed Sheetrock and ripples in the ceiling. Its the contracted workers poor ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Needs better contractors

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2021
  • NEW BRAUNFELS, TX

Starting out was great got to choose your own design and select colors but when it came to building the house we had a lot of failed inspection because workers were cutting corners and causing me to be delayed another 3 and half months from closing and I am still finding more issues after closing, this feels like a working project instead of a move and ready home, my advise is do not close until everything is fix and I mean everything, because to get someone out there will take weeks to fix.

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH centexhomes

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

I started the buying process in June was told home would be ready September never closed until December

  • Cherita L.
  • Verified HomeBuyer
  • April 08, 2023
  • San Antonio, TX

I chose a newly constructed home over a fixer upper, because I did not want to deal with the workmen and hassle of sourcing materials etc, however it feels like a fixer upper, the finish is very poor. the floor is dull, the bathroom panels are not sealed and have gaps, I am worried water is going to seeped thru the gaps and I am going to have mold. the accessories are cheap and outdated, the front door at least could have a door handle instead of the round doorknob. the bedroom doors have closet doorknobs and cannot lock, the toilet seats and cover are heavy, I have not seen those heavy ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Why don't I have a spicket in my backyard?

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2022
  • San Antonio, TX

The home ostelf is nice and, if made with care, would have been a great home. Unfortunately, I was not given any spicket for the backyard, the floors creek, and laying down the sod was shoddy. Make sure you notice as much as you can before closing because after you do, good luck getting something worked on.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Lack of communication

  • Shannon H.
  • Verified HomeBuyer
  • May 04, 2022
  • Seguin, TX

There was a lack of communication, took 5 months longer than originally planned and had multiple AC leaks within the first week. It was a horrible experience overall.

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 3

The poor workmanship

  • Jesse C.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

Lots of small issues with the house Paint splatter all over the floors which I had to clean up Poor cuts in the sheet rock that are highly noticeable Caulking left behind everywhere that I’ve scrapped off And when installing the the siding a nail went thru the ac line causing a leak which now not even a month in they had to come back fix the leak and I have holes in my walls Pulte is fusing the holes but just a huge inconvenience

Total Score 3


Quality 1

Trustworthiness 2

Value 3

Responsiveness 2

Centex Homes - Home warranty center is not good at getting things fixed.

  • Seabrey K.
  • Verified HomeBuyer
  • July 06, 2021
  • NEW BRAUNFELS, TX

Home warranty center is not good at getting things fixed. Of my list of MANY items that need repair, I don't think a single one has been completed...we've been there 2 months!!

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Poor quality of new home

  • Edward M.
  • Verified HomeBuyer
  • December 07, 2022
  • San Antonio, TX

Since I’ve been in my home. Looking at the craftsmanship and the materials everything is on the lowest level. Things were promise from the final inspection that were never completed. Called the builder who was my only contact during the building process over two weeks ago still waiting on a return call.

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Some issues

  • Anthony T.
  • Verified HomeBuyer
  • August 30, 2022
  • San Antonio, TX

There seem to be several quality issues- Landscaping- the sod refuses to grow, it was installed already brown and dead and has not grown or turned green regardless of watering. I would say at least 1/4 of the lawn was not actual sod but just grass clippings placed on top of dirt. - piping leaked under the sinks. Needed to have plumber fix. Took a few days - electrical issues with the water heater. Took almost 2 weeks to rectify. - it also appears the doors in the house were not undercut- they are approx. 1 1/2”-2” above the finished floor- all the doors. - we were told the home ...

Total Score 3


Quality 1

Trustworthiness 3

Value 2

Responsiveness 1

Slow responsiveness on fixing issues.

  • Luke C.
  • Verified HomeBuyer
  • August 03, 2022
  • BOERNE, TX

Slow responsiveness on fixing issues.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Mr. Not very pleased

  • Anonymous
  • Verified HomeBuyer
  • March 30, 2023
  • San Antonio, TX

Very poor experience as well as home not up to expectations..

Total Score 3


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Centex Homes - We were very happy with the work done by all the ladies in the

  • Christopher B.
  • Verified HomeBuyer
  • May 04, 2022
  • CONVERSE, TX

We were very happy with the work done by all the ladies in the finance department. Very responsive to emails and calls. As far as the quality of our home I am beyond disappointed. The longer we are here the more problems I find. In 25 years of construction I have never seen such poor quality. No pride in workmanship by some of the subcontractors. Items on our walkthrough were not addressed as we were told they would be by the time we closed and still have not been completed.

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lol

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2022
  • San Antonio, TX

home is poorly built and rushed. will hide your reviews

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Centex Homes - We not really happy the first day all two bathrooms sinks was

  • Guillermina D.
  • Verified HomeBuyer
  • August 04, 2021
  • NEW BRAUNFELS, TX

We not really happy the first day all two bathrooms sinks was leaking, and we still wherein for people come finish to paint and fixed the garage door

Centex Homes responded:
We are sorry to hear that you are dealing with unresolved concerns in your new home but we would like to help. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Total Score 2


Quality 4

Trustworthiness 4

Value 5

Responsiveness 2

Miscommunications

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2023
  • San Antonio, TX

I was told by my sales representative that I would be able to afford a house in Davis ranch at the end of January. Of course I knew that could change based off of pre-approval and actual approval. Fast-forward to March I'm told that I can only afford a house in a different community. I was told that I would be able to keep my 4.25 rate that was promised to me but after speaking to my loan consultant she said that that was not communicated to her by sales. Unfortunately but thankfully she was able to get me a 4.75, but the sales consultant shouldn't have promised me that rate nor should he ...

Centex Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP ...

Total Score 2


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Never on time. Low trade skill.

  • Anonymous
  • Verified HomeBuyer
  • December 07, 2022
  • Seguin, TX

We originally were supposed to have our house completed in the very early summer when we signed our contract but that got pushed and pushed until October. Not to mention we moved in with trades still painting the exterior of our house and the lawn still being laid. There was numerous times we had asked if something could be fixed or done and got told yes, just to find out it was either not fixed, or fixed with minimum effort (usually shooting a bunch of caulk or silicone at the problem). We had about 3 items that we immediately submitted to warranty after moving in because we had told the CM ...

Centex Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com with a brief summary of your concerns along with your contact information so we can help! ^TP ...

Total Score 2


Quality 3

Trustworthiness 2

Value 4

Responsiveness 4

The overall lack of responsibility

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2022
  • BOERNE, TX

I tried leaving a full ho eat review and kept getting an error message on this site saying I need to use at least 5 words. I used like 200. A bit odd that my negative review was somehow being blocked. The stars I left are accurate to my experience.

Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further centexhomes

Total Score 2


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2