Centex Homes Reviews in San Antonio, TX

On point Good locations On time

I received outstanding service at a great price and timely manner!

This was my fourth new construction home with four different builders and by far the worst experience ever. All complaints are for the construction part of things. Title and sales were great!

Horrible first time home buying experience. I still have issues that have not been resolved, and have to wait days until someone is willing to fix it. Absolutely not happy.

Abraham did an amazing job keeping us updated about our house. He did his best to have everything ready on our closing date cause it rained a lot during that time. We’re very grateful, he did an amazing job!

I don’t have any complaints about the process of having the home built but I do feel like we were treated like a dime a dozen with the closing process and when we listed some issues at closing that needed to be taken care of, they weren’t. We said that dirt needed to be brought in to fill holes in the fence, never happened. We had to buy our own dirt. We listed dead grass and were told they’d come in and replace them, never happened. We’ve had to buy fertilizer and hope that saved some of the dead grass. It’s just sad that the customer service doesn’t really stick once you’ve signed the paperwork. Hopefully this is an isolated incident and everyone else gets what’s they need. ... More

Biggest issue is the walls, crown molding, and base boards aren't all straight. There's also sloppy finishing work like caulking and paint

I like my weekly updates that was great. I had a few issues when I moved in but everything’s been taken care of. I was very upset that at signing I didn’t get a hold of Big key or take pictures or get a welcome basket...lol I’m not very happy with the neighborhood there’s just way too many cars all over the street it’s ridiculous how you always having to pull to the side so somebody else can pass. I even paid more for my premium lot so I wouldn’t have neighbors in front of me and the neighbors down the street park all their company vehicles all right in front of my home. And most of all I was very upset with the monthly fees from the water company out here I don’t think I would’ve bought the house if I would’ve known that. ... More

Quality of workmanship is not there. Doesn’t seem like any quality control is in place (I.e. step by step inspections, etc). Lack of communication during closing process and being told less than 24 hours before closing that it wouldn’t be ready for another week or two. Left us having to scramble to make living arrangements since we had already sold our other home two days prior. Once we moved in, there immediately was a leak in the home due to plumber not tightening the master shower drain all the way during construction. This led to holes having to be cut in the kitchen ceiling. They initially just patched the holes and it was very obvious so I had to push for the entire downstairs to be retextured/painted. Had to have AirTron come out because they stripped an air vent when doing that. Still waiting for them to come out and fix issues with the texturing. Garage door was extremely crooked making it very difficult to lock or even open. Was told that it couldn’t be fixed by the worker sent by the construction team, however, I had a contractor come out to install a garage door opener and he realigned the entire door to make it function properly. The support beam underneath the master counter is broken but I have to call the warranty line to have that fixed. The back patio is extremely unleveled and there is a large dip in the middle of it. These are just some examples of all of the issues that we’ve had since moving in. Overall, not a great experience and wouldn’t choose Centex again. ... More

One you move in you find all the things you wished you’d noticed before closing. Creaky floors, leaks, corners cut. The lack of pride in the work shows. Getting to closing is easy and they have nice people on the staff.

Yes, absolutely we do, we will recommend to family or friend

He was a really nice and helpful :)

All of the staff at Elley crossing have been very helpful throughout the entire home building process.

Great company to deal with

We like the area. Not in city limits

I love my new home. The builders were very accommodating and knowledgeable.

Had a really flawless experience. Every question or concern was addressed in a timely manner. I’d recommend this builder to friends and family.

First time buyer here. The process went very smooth. They answered all the questions and concerns I had on a timely manner.

We thought it was going to be great experience buying our first home. Boy were we wrong. The roof structure had many boards that needed reinforcement as well as a hole in the roof barrier. Initial inspection passed until we had our own inspector come through and point out many issues. Builders urinated in our new bath tubs with no running water. A port-a-toilet was literally outside next to our house. Electrical fixtures were crooked throughout and had to be straightened. Front porch post is not at a right angle/squared to the house. One month in and nails/screws are backing out of the sheetrock in 3 different places. Attention to detail during build is lacking throughout. ... More

Experience was great, everyone was professional and courteous. Brett was knowledgeable and informed us of everything

Make sure you keep an eye on them

Buying a home with Centex was a rocky experience. We had some chaos with the closing date, but the construction supervisor was not ready for the final walk through. After closing there was still deficiencies with our home that had not been corrected. We tried to work with the construction supervisor to get the outstanding deficiencies addressed, but after two weeks we gave up since it was clearly apparent we couldnt trust him to do his job. Additionally, the sod that was used on our lawn was infested with army worm eggs which we didnt find out till two weeks after we moved in. We had to pay for emergency pest control to save our lawn as the infestation was so severe it looked like our lawn was moving for an entire day. Overall, while we are pleased with our home now, we have been very frustrated with everything over the past few months. ... More

Excellent customer support from sales consultants and builder field supervisor. They were always there to address my concerns.

The sales process was easy, but the construction team not so good. Im still finding things wrong with the house. I've been in the house for 2 months and still don't have some of the original issues fixed. Construction team is unresponsive now.

Windows, garage door, yard, just the overall experience that i went through to buy the house left a sour taste in my mouth and even the realtor would choose the same. I wouldnt do it again