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Centex Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Centex Homes.

Read all 441 verified reviews from homeowners that built a new home with Centex Homes in the San Antonio area. San Antonio homeowners have rated Centex Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4 out of 5 stars in San Antonio Area

441 Reviews in San Antonio Area

Ratings by Category

Overall 4

Quality 3.6

Trustworthiness 3.9

Responsiveness 3.9

Centex Homes in San Antonio Area

View Homes

Customer Reviews

The poor workmanship

  • Jesse C.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

Lots of small issues with the house Paint splatter all over the floors which I had to clean up Poor cuts in the sheet rock that are highly noticeable Caulking left behind everywhere that I’ve scrapped off And when installing the the siding a nail went thru the ac line causing a leak which now not even a month in they had to come back fix the leak and I have holes in my walls Pulte is fusing the holes but just a huge inconvenience

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Centex Homes - House flooded and had water damage after a worker nailed a water

  • Josephual S.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

House flooded and had water damage after a worker nailed a water line. Nobody told me. If I hadn't went to the house and saw it, I never would have known. I had to demand a mold test be done. Of course, they found mold and didn't tell me that either. I found out when I saw a moldy baseboard laying on the kitchen countertop under a vent. I wouldn't recommend centex to my worst enemy. They hire horrible contactors and they cheap out on any and everything they can. I moved into a brand new house that has paint all over the floors throughout the house, paint and mud stains on the carpet, holes in ...

Centex Homes responded:
We are so disappointed to hear that you have had this experience and are dealing with so many concerns in your new home. We would like to take the time to review this situation and see what we can do to remedy it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Centex Homes - Great experience!

  • James M.
  • Verified HomeBuyer
  • July 06, 2021
  • San Antonio, TX

Great experience! Worth the price

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 2

Centex Homes - Home warranty center is not good at getting things fixed.

  • Seabrey K.
  • Verified HomeBuyer
  • July 06, 2021
  • NEW BRAUNFELS, TX

Home warranty center is not good at getting things fixed. Of my list of MANY items that need repair, I don't think a single one has been completed...we've been there 2 months!!

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Centex Homes - Builders had great response during the build.

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2021
  • SAN ANTONIO, TX

Builders had great response during the build. Warranty people amazing while during the build. I had an issue with the shower floor, found a tiny hole once I moved in. Through this hole water was draining to the foundation. Reached out to builder and warranty people. Worst response and never took responsibility of this. As a whole, I had a bad experience during loan process and warranty issues.

Centex Homes responded:
We are so disappointed to hear that our team has not been excellent at responding to your concerns. We would like to help address these concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your unresolved concerns along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Centex Homes - The home buying process was a breeze with Centex.

  • Christian T.
  • Verified HomeBuyer
  • June 30, 2021
  • San Antonio, TX

The home buying process was a breeze with Centex. Throughout the building process they maintained communication and kept me updated with everything. Upon completion some details seemed rushed and even had a few issues after moving in. However our manager Carlos was amazing and has worked with us to get everything figured out and fixed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - On point Good locations On time

  • Homeowner F.
  • Verified HomeBuyer
  • June 29, 2021
  • SAN ANTONIO, TX

On point Good locations On time

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Consistency of construction managers

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • San Antonio, TX

I received outstanding service at a great price and timely manner!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - This was my fourth new construction home with four different

  • Jesus C.
  • Verified HomeBuyer
  • June 29, 2021
  • NEW BRAUNFELS, TX

This was my fourth new construction home with four different builders and by far the worst experience ever. All complaints are for the construction part of things. Title and sales were great!

Centex Homes responded:
We are so sorry to hear that you had a negative experience building with us. We would like to learn more so we can address your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Centex Homes - Horrible first time home buying experience.

  • Laura C.
  • Verified HomeBuyer
  • June 29, 2021
  • San Antonio, TX

Horrible first time home buying experience. I still have issues that have not been resolved, and have to wait days until someone is willing to fix it. Absolutely not happy.

Centex Homes responded:
We are disappointed to hear that you did not have a pleasant experience building your home and are dealing with unresolved concerns. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

The keeping us updated and friendly treatment.

  • Monica A.
  • Verified HomeBuyer
  • June 29, 2021
  • San Antonio, TX

Abraham did an amazing job keeping us updated about our house. He did his best to have everything ready on our closing date cause it rained a lot during that time. We’re very grateful, he did an amazing job!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - I don’t have any complaints about the process of having the home

  • Carly V.
  • Verified HomeBuyer
  • May 11, 2021
  • NEW BRAUNFELS, TX

I don’t have any complaints about the process of having the home built but I do feel like we were treated like a dime a dozen with the closing process and when we listed some issues at closing that needed to be taken care of, they weren’t. We said that dirt needed to be brought in to fill holes in the fence, never happened. We had to buy our own dirt. We listed dead grass and were told they’d come in and replace them, never happened. We’ve had to buy fertilizer and hope that saved some of the dead grass. It’s just sad that the customer service doesn’t really stick once you’ve signed the ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Centex Homes - Biggest issue is the walls, crown molding, and base boards aren't

  • Cassandra H.
  • Verified HomeBuyer
  • May 11, 2021
  • San Antonio, TX

Biggest issue is the walls, crown molding, and base boards aren't all straight. There's also sloppy finishing work like caulking and paint

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Everyone was very helpful.

  • Anita G.
  • Verified HomeBuyer
  • April 15, 2021
  • NEW BRAUNFELS, TX

I like my weekly updates that was great. I had a few issues when I moved in but everything’s been taken care of. I was very upset that at signing I didn’t get a hold of Big key or take pictures or get a welcome basket...lol I’m not very happy with the neighborhood there’s just way too many cars all over the street it’s ridiculous how you always having to pull to the side so somebody else can pass. I even paid more for my premium lot so I wouldn’t have neighbors in front of me and the neighbors down the street park all their company vehicles all right in front of my home. And most of all I ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Centex Homes - Quality of workmanship is not there.

  • Jason P.
  • Verified HomeBuyer
  • April 02, 2021
  • SAN ANTONIO, TX

Quality of workmanship is not there. Doesn’t seem like any quality control is in place (I.e. step by step inspections, etc). Lack of communication during closing process and being told less than 24 hours before closing that it wouldn’t be ready for another week or two. Left us having to scramble to make living arrangements since we had already sold our other home two days prior. Once we moved in, there immediately was a leak in the home due to plumber not tightening the master shower drain all the way during construction. This led to holes having to be cut in the kitchen ceiling. They ...

Centex Homes responded:
We are so disappointed to hear that you have unresolved concerns in your new home. We would like to learn more so we can address this situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to leave a review. ^AH ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Centex Homes - One you move in you find all the things you wished you’d noticed

  • Leslie S.
  • Verified HomeBuyer
  • March 13, 2021
  • NEW BRAUNFELS, TX

One you move in you find all the things you wished you’d noticed before closing. Creaky floors, leaks, corners cut. The lack of pride in the work shows. Getting to closing is easy and they have nice people on the staff.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Any issues of Home owner the Home builder response quickly.

  • Patrick T.
  • Verified HomeBuyer
  • March 03, 2021
  • SAN ANTONIO, TX

Yes, absolutely we do, we will recommend to family or friend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Its good

  • Vi V.
  • Verified HomeBuyer
  • March 03, 2021
  • SAN ANTONIO, TX

He was a really nice and helpful :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - All of the staff at Elley crossing have been very helpful throughout

  • Wilbur S.
  • Verified HomeBuyer
  • March 03, 2021
  • NEW BRAUNFELS, TX

All of the staff at Elley crossing have been very helpful throughout the entire home building process.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Great company to deal with

  • Muhammed T.
  • Verified HomeBuyer
  • March 03, 2021
  • SAN ANTONIO, TX

Great company to deal with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Area

  • Quint C.
  • Verified HomeBuyer
  • March 03, 2021
  • NEW BRAUNFELS, TX

We like the area. Not in city limits

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Centex Homes - I love my new home.

  • Ciera C.
  • Verified HomeBuyer
  • January 26, 2021
  • NEW BRAUNFELS, TX

I love my new home. The builders were very accommodating and knowledgeable.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 5

Centex Homes - Had a really flawless experience.

  • Alex C.
  • Verified HomeBuyer
  • January 07, 2021
  • SAN ANTONIO, TX

Had a really flawless experience. Every question or concern was addressed in a timely manner. I’d recommend this builder to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy process

  • Christopher G.
  • Verified HomeBuyer
  • December 10, 2020
  • SAN ANTONIO, TX

First time buyer here. The process went very smooth. They answered all the questions and concerns I had on a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our first home experience

  • Corey H.
  • Verified HomeBuyer
  • December 01, 2020
  • NEW BRAUNFELS, TX

We thought it was going to be great experience buying our first home. Boy were we wrong. The roof structure had many boards that needed reinforcement as well as a hole in the roof barrier. Initial inspection passed until we had our own inspector come through and point out many issues. Builders urinated in our new bath tubs with no running water. A port-a-toilet was literally outside next to our house. Electrical fixtures were crooked throughout and had to be straightened. Front porch post is not at a right angle/squared to the house. One month in and nails/screws are backing out of the ...

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3