Skip main navigation

Centex Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Centex Homes.

Read all 430 verified reviews from homeowners that built a new home with Centex Homes in the San Antonio area. San Antonio homeowners have rated Centex Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4 out of 5 stars in San Antonio Area

430 Reviews in San Antonio Area

Ratings by Category

Overall 4

Quality 3.6

Trustworthiness 3.9

Responsiveness 3.9

Centex Homes in San Antonio Area

View Homes

Customer Reviews

Good People/Home

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • SAN ANTONIO, TX

I would highly recommend our community and homes. Although I will highly discourage anyone from using Pulte Mortgage. In my experience very unprofessional and rude. Other than mortgage company everything else is great.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Horrible craftsmanship

  • Kevin T.
  • Verified HomeBuyer
  • August 20, 2020
  • NEW BRAUNFELS, TX

had many things not work and many issues. Fixed most myself but I am making a list for warranty purposes

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. We would be happy to make leadership aware of your concerns. If you could please email a brief summary of your warranty items along with your name, contact information and address to customersupport@pultegroup.com we would greatly appreciate it. ^AS ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 5

Good site manager

  • Cydney P.
  • Verified HomeBuyer
  • July 28, 2020
  • San Antonio, TX

The site manager Joe was up front and helpful. As well as quick to respond to home related issues. Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our New Home Review

  • Michael N.
  • Verified HomeBuyer
  • July 24, 2020
  • NEW BRAUNFELS, TX

Centex was great to work with throughout the home construction and purchasing process. We love our new home and many of the features are excellent. We would have liked to have other options for some of the finishes (faucets, lights, etc.), and we never received a paint touch up kit which we were told was something everyone would be given. We were also given a tree in our backyard that began to die and lose its leaves within two days of its installation, although there is a chance it will come back in the spring. There was also a short delay in our keys being provided to us on our closing day. ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The Trades used to build our home were terrible.

  • Zachary B.
  • Verified HomeBuyer
  • July 22, 2020
  • SAN ANTONIO, TX

The trades and people who physically worked on the house was very poor quality and needed to be redone multiple times throughout the whole build process. The land scape was very poor to the point where most of it need to be redone and paid for by the home owner (myself). That includes uneven bed lines around mulched areas, the dirt that was used to level and grade the yard was extremely poor quality (rocks all throughout yard) and uneven when grass was laid making mowing and yard work very difficult. This was the same impression throughout the neighborhood, also the sprinkler system was ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Centex Homes - Centex was really good with their details on the home and communicating

  • Joseph R.
  • Verified HomeBuyer
  • July 22, 2020
  • NEW BRAUNFELS, TX

Centex was really good with their details on the home and communicating was smooth!

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Centex Homes - Good quality

  • Kerney J.
  • Verified HomeBuyer
  • July 21, 2020
  • SAN ANTONIO, TX

Good quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great before the sale, not so much afterwards

  • Morris E.
  • Verified HomeBuyer
  • July 14, 2020
  • NEW BRAUNFELS, TX

The sales process was outstanding and both the sales representative and construction manager were friendly, efficient and responsive. I love the home and the neighborhood. The customer service after the sale has been anything but good. I had a major plumbing issue almost immediately after move in. My yard was dug up and almost 3 weeks later it is still a wreck and I can't get anyone from the customer service department to communicate with me as to when the landscaping will be repaired.

Total Score 4


Quality 5

Trustworthiness 2

Responsiveness 1

Comfortable home

  • Jeffrey L.
  • Verified HomeBuyer
  • June 24, 2020
  • SAN ANTONIO, TX

We're very pleased with the whole process of purchasing our home. Everyone, including the sale consultant, construction manager, and PGP branch manager, is very helpful in every step of the way.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Centex Homes - Beautiful place to live, very nice and quiet

  • Rolando G.
  • Verified HomeBuyer
  • June 24, 2020
  • San Antonio, TX

Beautiful place to live, very nice and quiet

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy new homeowners

  • Blake O.
  • Verified HomeBuyer
  • June 10, 2020
  • NEW BRAUNFELS, TX

Our experience buying a home in Elley Crossing was fantastic! Melissa did great evaluating our needs and finding us the perfect home, not just the easiest option to sell us. The builder, Reno, went over and above making sure our home was perfect. He still checks in from time to time making sure we are happy. I recommend buying a Centex home if you are looking for a great value hidden behind beautiful homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Jason S.
  • Verified HomeBuyer
  • June 03, 2020
  • NEW BRAUNFELS, TX

Great people and staff couldnt be happier with them and my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex/Pulte Homes

  • Kathleen B.
  • Verified HomeBuyer
  • May 28, 2020
  • NEW BRAUNFELS, TX

These homes are advertised as smart houses, which means the wiring is visible outside. The problem is that neither Centex or AT&T will cover the wiring. Spectrum does cover the wiring with a case. Check on this in your area if you want internet or TV.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Attentive and Trustworthy

  • David T.
  • Verified HomeBuyer
  • May 27, 2020
  • SAN ANTONIO, TX

From our first contacts with sales agents to the final touches to fine details, the folks at Centex listened carefully to our desires and needs and made sure we understood every process and phase. They made it clear in every conversation, email and other communication what was needed on both sides, and fulfilled every promise and commitment. This gave us confidence as the building process progressed, and we could see the quality that resulted. We have been very happy to begin enjoying our brand new home and we know that our neighbors will be happy, too, as they continue to move into this ...

Centex Homes responded:
We are so pleased to hear that you had a wonderful experience and are happy in your community. Congratulations on your new home and we wish you many more years of joy. ^Abby centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Love the home

  • Zachary J.
  • Verified HomeBuyer
  • May 27, 2020
  • SAN ANTONIO, TX

Love the home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

You Get What You Pay For

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • NEW BRAUNFELS, TX

Cheap light fixtures and plumbing fixtures. No top grade placed before laying a poor quality bermuda grass on the yard. Developer (Pulte/Centex) doesn't take care of it's designated land (sidewalks, berms, drainage area). No homeowner representation on HOA.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Good price for the area.

  • Taylor W.
  • Verified HomeBuyer
  • May 26, 2020
  • SAN ANTONIO, TX

For a suburban home lot it isn't bad. I cant help but think could could more out of my money by just custom building slightly further out of town. It is a tract home so quality is pretty good for the most part but there Is definitely signs of going fast. They did a decent job for drainage on the whole community but they should have still put more thought into it because they definitely went the cheap route.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

happy homeowners

  • Logan R.
  • Verified HomeBuyer
  • April 16, 2020
  • SAN ANTONIO, TX

josh was great happy with the outcome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Multitude of issues with home

  • Anonymous
  • Verified HomeBuyer
  • April 10, 2020
  • SAN ANTONIO, TX

Constant electrical trips of water heater. Plumbing mixed up with outside faucet and kitchen sink. Grass in front yard sunk after rain.

Centex Homes responded:
We are incredibly disappointed to hear that you are having problems with your new home. We would like to learn more about this situation and discuss how we can assist. To do so, please email customersupport@pultegroup.com so our team can be in touch. ^Abby centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

New home

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2020
  • San Antonio, TX

The house is a beautiful house and we got it for a great price, but there are some things that I have issues with. Some of the walls are crooked. We had been told we would get a paint kit when we closed to touch up minor blemishes, but yet again day after day we are let down. The fininacial portion of the house was very smooth. No issues there.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Best Experience Ever!!!

  • Yomaira A.
  • Verified HomeBuyer
  • February 11, 2020
  • NEW BRAUNFELS, TX

Reno and Melissa were amazing thru the process of buying my house. I was overseas and saw my house the day before signing all the paperwork and the house was perfect. Thank you to the entire team you guys are amazing!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex rating

  • Juanita V.
  • Verified HomeBuyer
  • February 11, 2020
  • San Antonio, TX

There are a couple of issues that still need to be address. But don't know who to contact, as we have mentioned it twice to the Centex Realtor at the new home sales office. The ground/front yard is not leveled and very uneven in many places. My elderly father who lives with me has fallen a couple of times because the ground has so many uneven areas. I have also tripped and twisted my ankle when walking throughout our front yard. Its difficult to continue to clean out the weeds because its difficult to walk safely throughout the yard. Who can help us fix this issue? Our neighbors said they ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great value for the price!

  • Grant H.
  • Verified HomeBuyer
  • January 25, 2020
  • NEW BRAUNFELS, TX

I got a great price per square foot on a new home in Elley Crossing. Unfortunately, I'm finding out you get what you pay for. I experienced several quality control issues that, for the most part, they're willing to address. But it can be a bit of a hassle to see these issues through. I still have some pending. Also, all lighting fixtures and bathroom finishings used in my home were very basic. But that could be why I got such a good price. The paint quality could be better too, and my yards are still an unleveled mess, but overall, I still feel like I got a good deal. Maybe I should be asked ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Excellent value!

  • Mary R.
  • Verified HomeBuyer
  • January 23, 2020
  • SAN ANTONIO, TX

We are pleased with the quality and value of our new home. The service provided before and after the close has been exceptional. We would recommend Centex Homes to other home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fair

  • Oscar B.
  • Verified HomeBuyer
  • January 09, 2020
  • NEW BRAUNFELS, TX

Make sure u run the water all at the same time to make sure the plumbing was done correctly and don’t have issues

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2