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- San Antonio, TX
Centex Homes Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Centex Homes.
Read all 430 verified reviews from homeowners that built a new home with Centex Homes in the San Antonio area. San Antonio homeowners have rated Centex Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in San Antonio Area
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Customer Reviews
Nothing to add
- James D.
- Verified HomeBuyer
- October 09, 2025
- Seguin, TX
Nothing to add for this
Centex Homes responded:
Thank you for taking the time to share your feedback. We are glad to hear that you had a positive experience while working with our team! Enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
The project manager was very helpful!
- Larry H.
- Verified HomeBuyer
- September 09, 2025
- San Antonio, TX
Project manager is very helpful
Centex Homes responded:
Thank you for taking the time to share your feedback. It's wonderful to know that you found your project manager to be very helpful! Enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great service!
- Jaime M.
- Verified HomeBuyer
- September 09, 2025
- Converse, TX
Overall the process was very simple and smooth. Everything came out wonderful and our house feels like home to us.
Centex Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that your process was simple and smooth, and it’s wonderful to know your new home turned out as you hoped and already feels like home! Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buying was good but needs work
- Michael L.
- Verified HomeBuyer
- September 03, 2025
- San Antonio, TX
The people helping set up and follow up on the buying process were fantastic and have no issues with this process. The walkthroughs were great I was being told things are checked and double checked. The problem now is I keep having issues with electrical, plumbing, and now windows leaking during rain. I was against buying a new house for fear of these reasons, these reasons that I was told shouldn’t be a problem. I keep having to take whole days off work just to be here to fix all these problems. The only saving grace is that the warranty people do in fact respond relatively quick, but I am ...
Centex Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear that your buying process and walkthroughs went smoothly, but we’re truly sorry for the ongoing issues you’ve experienced since moving in. It's good to know you are receiving quick communication from our warranty team, we would like the opportunity to help address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 4
Enjoyable, very attentive and friendly
- Florine B.
- Verified HomeBuyer
- August 14, 2025
- Boerne, TX
make sure that you are in constant communication with you builder and do not be afraid to voice your opinion. They are friendly and very understanding.
Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you had a positive experience with our team! It's wonderful to know that they were friendly and understanding throughout your process. Enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Cinco Lakes
- Paul D.
- Verified HomeBuyer
- August 06, 2025
- San Antonio, TX
Where do I start, My homebuying experience was a nightmare. it started after 2 weeks I moved in the guest bathroom toilet got clogged. Submitted a claim and they came 3 days later to snake the sewer pipes and with great success it was cleared. 2 weeks later I had another clogged toilet on a Friday night and paid $740 dollars on after hour plumber company. Cleared the problem again but the plumber thinks something is in the pipe and he didn't have a camera to check but cleared the clogged. Then 1 week after that it got clogged again. Frustrated with the clogging issues insisted the plumber use ...
Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're truly sorry to hear about the challenges you've encountered in your new home, especially the recurring plumbing issues and delays in resolving your warranty requests. Your concerns especially regarding the pipe obstruction, water damage, and communication are important, and we’d like the opportunity to escalate this further to ensure proper resolution. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 4
Quality 2
Trustworthiness 1
Responsiveness 1
First Time Homebuyers
- Karla R.
- Verified HomeBuyer
- July 24, 2025
- San Antonio, TX
Our first time homebuying experience was a great one! The construction manager Mario did an outstanding job and made sure he provided us all the information we needed for our home. We love our centex home!
Centex Homes responded:
Thank you for taking the time to provide feedback for us. We’re thrilled to hear that your first homebuying experience was such a positive one! It’s wonderful to know that Mario went above and beyond to keep you informed throughout the process. Enjoy your home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Homebuying experience/workmanship
- Anonymous
- Verified HomeBuyer
- July 15, 2025
- San Antonio, TX
Homebuying went smoothly, wonderful and friendly staff! Opportunity for workmanship/build of home could be better. Porch and back porch cement not aligned. Construction debris/dust inside house. Took time to cleanup while trying to move in.
Centex Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear the homebuying process was smooth and that our team made you feel welcome. We sincerely apologize for the construction quality concerns and the inconvenience caused by debris during move-in. Your feedback is appreciated and will be shared with our teams. ^KH ...
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
New homebuying experience
- Anonymous
- Verified HomeBuyer
- June 03, 2025
- Marion, TX
The honebuying experience was ok. I like the ones stop shop experience. So far everything is good. A few issues with some electrical issues ...a few other things but OK.
Centex Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that your experience so far has been good. However, we are disappointed to hear that you have concerns in your new home. If there is anything we can do to help, please don't hesitate to reach out to us at customersupport@pultegroup.com. Thank you again. ^KH ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Great experience
- David B.
- Verified HomeBuyer
- April 22, 2025
- San Antonio, TX
The whole process of moving in was easy the builder did a great job on my home
Centex Homes responded:
Thank you for providing feedback for us. We are so glad to hear that your process was smooth and that you're happy with the builder's work! We appreciate your kind words. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Salesperson was great!
- Joseph D.
- Verified HomeBuyer
- April 15, 2025
- Seguin, TX
Overall a good experience. A few minor issues. That to be expected on a new home.
Centex Homes responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that overall, you had a good experience, and your salesperson was helpful throughout your process. If there's anything we can assist with, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 5
My good and bad experiences
- Libretad G.
- Verified HomeBuyer
- April 15, 2025
- San Antonio, TX
Mr. Eric and Mr. Ibrahim were very customers oriented. Always were available for answer any concern or situation that arise. They at all time showed their knowledge and professionalism. I never recommend PULTE Mortgage as a financial institution. They were too rude, unfriendly and not organized. PULTE MORTGAGE decrease Centex prestige.
Centex Homes responded:
Thank you for taking the time to share your feedback with us. We are glad to hear that Mr. Eric and Mr. Ibrahim provided helpful and professional service throughout your process. However, we are disappointed to hear that you had this experience with our mortgage team. We would like to learn more and make leadership aware of your experience. It would be greatly appreciated if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy process
- Anonymous
- Verified HomeBuyer
- February 09, 2025
- San Antonio, TX
It was easy to apply and get an approval quickly. Did not give me the run around.
Centex Homes responded:
Thank you for taking the time to leave us a review! We are so glad that you had a good experience. ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Nancy K
- Nancy K.
- Verified HomeBuyer
- February 05, 2025
- San Antonio, TX
My Centex Sales Associate Chance was WONDERFUL, I can’t sing his praises loud enough. No matter my questions, he always made time for me. Andrew our project manager was wonderful. Closing - we almost did not close on time due to the fact that I could not get in touch with the closing agent. Why…..BECAUSE THEY WERE MOVING INTO THEIR NEW OFFICE!!!! Poor poor poor excuse. I called Chance, and he was able to get SOMEONE TO CALL ME BACK!!! Quality of workmanship and materials - LOUSY Responsive to issues - After moving in - Even more LOUSY SADLY we have friends coming to look ...
Centex Homes responded:
Thank you for taking the time to leave feedback. We are so disappointed to hear about your experience. We would like to make leadership aware of this situation and would appreciate it if you could email customersupport@pultegroup.com with a brief summary of the situation along with your address and contact information. Thank you. ^KH ...
Total Score 5
Quality 1
Trustworthiness 3
Responsiveness 1
Great value and quality building!
- Howard M.
- Verified HomeBuyer
- January 04, 2025
- San Antonio, TX
Great value in a home and quality construction.
Centex Homes responded:
Thank you for taking the time to provide feedback. We are so glad that you find great value in our work! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Great with small issues being handled quickly
- Paul D.
- Verified HomeBuyer
- December 25, 2024
- Boerne, TX
So far so good. Great manager and has been ultra responsive
Centex Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you are having a good experience thus far. It's great to know that your manager has been responsive in addressing your concerns. If you ever need anything, please don't hesitate to reach out! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great, Helpful, Easy, Professional, and punctual.
- Gabriel P.
- Verified HomeBuyer
- December 25, 2024
- Boerne, TX
Bruce and Austin were very helpful every step of the way.
Centex Homes responded:
Thank you for your feedback! We are so glad to hear that Bruce and Austin were helpful throughout your process. It's great to know that their professionalism made your experience such a positive one! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Greg& Donnie
- Gregory J.
- Verified HomeBuyer
- December 24, 2024
- Boerne, TX
We were able to qualify for a nice home in the Corley Farms area. The entire process from sale to loan to close were pretty much completed with minimal hassle. We look forward to making our new home comfortable and enjoying the area.
Centex Homes responded:
Thank you for taking the time to provide feedback for us! We are so glad to hear that your process from start to finish was smooth and enjoyable. We hope that you are all settled into your new home and enjoying it! Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 3
Love my new home
- Desiree L.
- Verified HomeBuyer
- December 07, 2024
- Marion, TX
I absolutely had the best sales representative! Nancy was professional, courteous, efficient and made my dream home come true. I love everything about my new home inside and out. And my neighborhood is so beautiful, love our entrance especially with the Christmas lights and decorations. This is my third Centex home and all of them exceed expectations.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Where’s the craftsmanships?
- Daniel S.
- Verified HomeBuyer
- December 07, 2024
- San Antonio, TX
All staff have been very nice. I find the craftsmanship of the home to be lacking. It’s the fine details. My ceiling is crooked. The exhaust vents in the bathrooms were installed very loose. The chalking all around the house just looks like a child laid it. The flooring adhesive is all over the place. There’s more but I’m done for now.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 4
Very communicative
- Jeremy H.
- Verified HomeBuyer
- December 02, 2024
- Boerne, TX
Very comfortable and great community
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terrible!
- Anonymous
- Verified HomeBuyer
- November 30, 2024
- San Antonio, TX
They just want your money. They rush you to put the down payment down before you can read the contracts. I didn’t want power lines I along my back yard. 2 weeks after I moved in, power lines were installed along my fence - within inches and through trees. And yes the landowner supplied drawings to CPS for approval of where they want them. Yes it’s a Pulte/Centex decision but they try and tell you they have no control. Not true. When you try and call them about any issues, they don’t respond at all. Just told me I own the house now. Terrible customer service. I wish I would have joined the ...
Centex Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Closing date keep changing
- Gerardo E.
- Verified HomeBuyer
- November 07, 2024
- San Antonio, TX
We have a scheduled closing date but when we arrive we were told that it was change which wasted our time. Also, they keep changing the dates coz meter still not installed. We ended up paying extra cash on the date we close which was unsatisfactory.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Fue una experiencia maravillosa, siempre recibimos mi esposo y yo las explicación correcta, fue una excelente experiencia
- Juliet C.
- Verified HomeBuyer
- November 01, 2024
- Converse, TX
Compramos nuestra primera casa y fue una experiencia maravillosa, cada detalle cada pregunta el asesoramiento fue excelente.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great buying experience !
- Milton R.
- Verified HomeBuyer
- October 31, 2024
- Marion, TX
From Alex meeting her the first time , Brandon , Steve and the rest of the group have been amazing to us!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
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