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Centex Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Centex Homes.

Read all 430 verified reviews from homeowners that built a new home with Centex Homes in the San Antonio area. San Antonio homeowners have rated Centex Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4 out of 5 stars in San Antonio Area

430 Reviews in San Antonio Area

Ratings by Category

Overall 4

Quality 3.6

Trustworthiness 3.9

Responsiveness 3.9

Centex Homes in San Antonio Area

View Homes

Customer Reviews

Too Much following up on all fronts!

  • Shannon R.
  • Verified HomeBuyer
  • May 02, 2024
  • San Antonio, TX

Pulte Homes sells you on the pricing and incentives for the new home build. However, once you are hooked into the process, their lack of communication, disorganization and not meeting timelines was more than a new buyer should handle. I kept expressing to them that home buyers only purchase 1 or 2 houses in their lifetime, why do they make their process unbearable? I was many times close to cancelling the deal and forgoing the Ernest monies. However, I did not because I really like the lot of land the house was built on. I also felt like they took advantage of me because I was a remote ...

Centex Homes responded:
Hi Shannon, we're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

Plenty of Issues even BEFORE closing

  • Matthew H.
  • Verified HomeBuyer
  • April 17, 2024
  • San Antonio, TX

I should have walked away even before closing on home. Mario (the builder contact) is a joke and not take your issues seriously, even lies. His mgr. Kenny allows this to happen obviously. The warranty shop has been responsive to my issues. Rebecca is now back in the picture from maternity leave and now attempting to clean up the mess I’ve had. I’ve submitted many work orders to be completed and I just closed on home 02/16. I’m hoping that everyone doesn’t have an experience like this. Not what I expected for a big purchase and new construction home!

Centex Homes responded:
Hi Matthew, we're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Our experience

  • Monica N.
  • Verified HomeBuyer
  • April 03, 2024
  • NEW BRAUNFELS, TX

We had the best experience from start to finish. Joey at the front office was fantastic. Mike with the construction crew was fantastic as well. Everyone was very nice and helpful. And we love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First experience buying a new build

  • James F.
  • Verified HomeBuyer
  • April 03, 2024
  • NEW BRAUNFELS, TX

We were pleased with our new purchase. The home had some minor fixes required and everyone was super helpful and prompt.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good

  • Pedro M.
  • Verified HomeBuyer
  • February 20, 2024
  • San Antonio, TX

Valerie in sales and Robert in inspection/delivery were great. Some hiccups along the way in financing and paperwork before completing sale. Overall good experience.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Sara

  • Carlos M.
  • Verified HomeBuyer
  • February 01, 2024
  • San Antonio, TX

Excellent Service of everyone, I´m so happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy Buyers..

  • Angelena M.
  • Verified HomeBuyer
  • February 01, 2024
  • San Antonio, TX

This is our first time buying a home so we did not know much about it. We are big on communication and professionalism. And that's exactly what everyone that worked with this did; communicate greatly starting with Michelle who showed us our forever home. She was honest, transparent, but most of all posituve and very professional. We greatly appreciate everything and are happy campers.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

High quality home

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2024
  • NEW BRAUNFELS, TX

Much less issue on this new home compare to other builders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Melissa

  • Melissa f.
  • Verified HomeBuyer
  • January 25, 2024
  • San Antonio, TX

The builders were so thorough when discussing potential concerns with me. They are also extremely communicable and responsive. They gave me updates throughout the building process and gave me the impression that no question was too insignificant, I would recommend Centex homes to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent choice for centex himes

  • Qingming F.
  • Verified HomeBuyer
  • January 25, 2024
  • San Antonio, TX

Centex home is well built with reasonable price. The staffs are rapidly responsive to your concerns.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Sales team and Contruction team did a fantastic job!

  • Timothy M.
  • Verified HomeBuyer
  • January 25, 2024
  • Converse, TX

Buying a new home can be stressful, however the team at Centex did an excellent job finding us the perfect layout for our family that suited everyone's needs. Additionally, all concerns regarding the sale, contruction, and additional follow up support were addressed immediately. I can't say enough good things about the team that helped us into our new home. Thank you Scott, Reno, and the rest of the Centex team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall excellent home and response

  • Adriana A.
  • Verified HomeBuyer
  • January 25, 2024
  • San Antonio, TX

From the sales man to the construction manager of the community and the house, everything was so clear and responsive to any of our questions, our house is nice looking on the outside and materials of what it was made and finishing of the interiors are great. Thank to centex for helping us buying this beautiful home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with builder

  • Andy N.
  • Verified HomeBuyer
  • January 02, 2024
  • San Antonio, TX

I did not have any issues with the builder/project manager. My experience with him was and continues to be great. He was great at responding to my concerns and was helpful when I needed something (either modify a thing in the house or repeat the process).

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great Experience

  • Brittany S.
  • Verified HomeBuyer
  • December 27, 2023
  • NEW BRAUNFELS, TX

The process was extremely smooth and moved along very quickly. The new construction is as expected with some minor flaws from the builders, but that’s to be expected. So far, enjoying our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great home

  • Avin R.
  • Verified HomeBuyer
  • December 27, 2023
  • San Antonio, TX

So far I love my new home it's very beautiful, spacious, comfortable it is very much worth it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience

  • Anonymous
  • Verified HomeBuyer
  • December 22, 2023
  • San Antonio, TX

Great experience. Everything was smooth. Whenever there was any problems or questions they were answered in a short timely matter.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Buying Experience

  • Terry K.
  • Verified HomeBuyer
  • December 22, 2023
  • Seguin, TX

Extremely friendly and knowledgeable sales consultant, construction manager, and loan consultants. The buying and mortgage processes went really smooth. They were available to answer any questions or concerns you had in a timely manner. Great builder!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Service

  • danna M.
  • Verified HomeBuyer
  • December 20, 2023
  • San Antonio, TX

The builder went through all the small details with us. Reviewed material that no other builder would go over. These homes are built very well with all the small details looked over.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Christopher C.
  • Verified HomeBuyer
  • December 20, 2023
  • San Antonio, TX

Everyone was extremely helpful throughout the process and responded quickly to any questions or concerns.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Marc

  • Marcos C.
  • Verified HomeBuyer
  • December 20, 2023
  • NEW BRAUNFELS, TX

Had a great experience buying my Centex Home. Everyone from sales to construction Mgr were great. Title comp were just as great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Keith F.
  • Verified HomeBuyer
  • December 20, 2023
  • San Antonio, TX

I had a great experience on buying my first home. It was a smooth process. The builders were amazing and help me with everything I needed. Also wanted to thank Alex and Walker for always being there and answering any questions I had. They made the process very smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my home

  • Jose C.
  • Verified HomeBuyer
  • November 26, 2023
  • San Antonio, TX

House is awesome, buying process was nice. It’s been a bit late, but found some parts that painters missed and contacted the main contact for the project, and he still hasn’t came. I know he’s busy, just can’t even get a text back. Some spots in house are a bit off. Like the bannister upstairs isn’t level; and I guess my inspector didn’t see that. But not a big deal, just noticed little things like that, that aren’t great. Other than that stuff, I love living here. Love the neighborhood. Layout could’ve been better for sure, but it works for now.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Our sales guy, Scott & construction manager Brett were very responsive, friendly and great guys to work with!

  • Brandi M.
  • Verified HomeBuyer
  • November 21, 2023
  • San Antonio, TX

Sales, Scott, broke everything down for us in a way we could understand (1st time buyer here) and the construction manager, Brett, made sure we were 100% Satisfied before and after the closing. Very down to earth people, I felt valued as a customer/client. Made our 1st buying experience perfection!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Way too easy.

  • Nicole V.
  • Verified HomeBuyer
  • November 21, 2023
  • San Antonio, TX

I was terrified going into buying my first home. We found the perfect floor plan but had to wait for it to be available. It was sooner then we thought and we were quickly in the buying process. Everyone we spoke to was truly amazing. Michelle sold us and answered all of our questions at any time. Showed us the model built at a new community. Made sure we were comfortable. Derek with Pulte Mortgage processed our loan and was extremely knowledgeable. I really felt like he was in it to help US, and it was smooth sailing through finance. Robert was our construction manager and jumped through ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loan approval nightmare

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2023
  • Seguin, TX

The loan process literally took until the week before I moved in which was 2 months after my application. I understand processes take a while, but better communication and site updating would be great. Waiting last minute like that ended up costing more to move then if I had a couple weeks to prepare. Workers were still working on homes around me. This led to trash being blown into my yard everyday, plus waking on my newly laid sod. Which coincidentally isn’t growing. I can also say that the port a potty in the yard didn’t help, but also stunk. Maybe I am picky, but the port a potty would ...

Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? Thank you. ^AF ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3