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Centex Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Centex Homes.

Read all 435 verified reviews from homeowners that built a new home with Centex Homes in the San Antonio area. San Antonio homeowners have rated Centex Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4 out of 5 stars in San Antonio Area

435 Reviews in San Antonio Area

Ratings by Category

Overall 4

Quality 3.6

Trustworthiness 3.9

Responsiveness 3.9

Centex Homes in San Antonio Area

View Homes

Customer Reviews

Great experience

  • Keith F.
  • Verified HomeBuyer
  • December 20, 2023
  • San Antonio, TX

I had a great experience on buying my first home. It was a smooth process. The builders were amazing and help me with everything I needed. Also wanted to thank Alex and Walker for always being there and answering any questions I had. They made the process very smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my home

  • Jose C.
  • Verified HomeBuyer
  • November 26, 2023
  • San Antonio, TX

House is awesome, buying process was nice. It’s been a bit late, but found some parts that painters missed and contacted the main contact for the project, and he still hasn’t came. I know he’s busy, just can’t even get a text back. Some spots in house are a bit off. Like the bannister upstairs isn’t level; and I guess my inspector didn’t see that. But not a big deal, just noticed little things like that, that aren’t great. Other than that stuff, I love living here. Love the neighborhood. Layout could’ve been better for sure, but it works for now.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Our sales guy, Scott & construction manager Brett were very responsive, friendly and great guys to work with!

  • Brandi M.
  • Verified HomeBuyer
  • November 21, 2023
  • San Antonio, TX

Sales, Scott, broke everything down for us in a way we could understand (1st time buyer here) and the construction manager, Brett, made sure we were 100% Satisfied before and after the closing. Very down to earth people, I felt valued as a customer/client. Made our 1st buying experience perfection!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Way too easy.

  • Nicole V.
  • Verified HomeBuyer
  • November 21, 2023
  • San Antonio, TX

I was terrified going into buying my first home. We found the perfect floor plan but had to wait for it to be available. It was sooner then we thought and we were quickly in the buying process. Everyone we spoke to was truly amazing. Michelle sold us and answered all of our questions at any time. Showed us the model built at a new community. Made sure we were comfortable. Derek with Pulte Mortgage processed our loan and was extremely knowledgeable. I really felt like he was in it to help US, and it was smooth sailing through finance. Robert was our construction manager and jumped through ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loan approval nightmare

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2023
  • Seguin, TX

The loan process literally took until the week before I moved in which was 2 months after my application. I understand processes take a while, but better communication and site updating would be great. Waiting last minute like that ended up costing more to move then if I had a couple weeks to prepare. Workers were still working on homes around me. This led to trash being blown into my yard everyday, plus waking on my newly laid sod. Which coincidentally isn’t growing. I can also say that the port a potty in the yard didn’t help, but also stunk. Maybe I am picky, but the port a potty would ...

Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? Thank you. ^AF ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Nu

  • Nu D.
  • Verified HomeBuyer
  • November 03, 2023
  • San Antonio, TX

i love the House

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Be ready to make warranty claims

  • Anonymous
  • Verified HomeBuyer
  • November 02, 2023
  • Converse, TX

So many things wrong. Even thing that were blue taped at final walk through weren’t finished. Have been ghosted by warranty rep. Be ready for a fight.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

First time home buyer

  • Arturo C.
  • Verified HomeBuyer
  • October 27, 2023
  • San Antonio, TX

Awesome first time home buying. Process was smooth and nothing has gone wrong even after closing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Nicolas G.
  • Verified HomeBuyer
  • October 26, 2023
  • Seguin, TX

The process was stressful, loan process was a mess. Title work wasn’t even sent to title agent on day of closing. Trash, nails/bolts and weeds left under sod. Sod was dead writhing 48 hours. Thing that were suppose to be fixed, not fixed. Felt builder didn’t care once paperwork was signed.

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd like an opportunity to discuss this feedback with you. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, address, and contact information. Thank you. ^AF ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

okay

  • Anonymous
  • Verified HomeBuyer
  • October 04, 2023
  • San Antonio, TX

The price is not worth the quality of the workmanship, finishing and materials

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 2

Too HIGH price for the quality and details finishing

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2023
  • NEW BRAUNFELS, TX

Well when I saw my future house I didn’t see any errors or mistakes, but after just a couple days we my family and I started seeing many details and issues that the CENTEX/ PULTE trying to get them fixed, but was so many that at the end they quit and just send me to the normal way through guarantee.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 4

Great Home for the price

  • Alexandria V.
  • Verified HomeBuyer
  • September 27, 2023
  • San Antonio, TX

Home was built with good quality and in a timely and quick fashion.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

One of the greatest moments of my life

  • Tony C.
  • Verified HomeBuyer
  • September 27, 2023
  • San Antonio, TX

Perfect for a combat veteran

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Hani

  • Hani S.
  • Verified HomeBuyer
  • September 06, 2023
  • San Antonio, TX

Decent quality. Not the best due to today’s market

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

This is a very cheap house

  • Steven C.
  • Verified HomeBuyer
  • August 30, 2023
  • San Antonio, TX

This is a very cheap house. The workmanship is poor, the fit and finishes are terrible. They put in several hundred square yards of grass, but put no irrigation system and didn’t offer one, although they said they did, at signing. I have been trying to keep the grass alive until I was able to get someone to install irrigation. I finally got it done and now the grass and trees are half dead and I’m trying to recover them. There was no lightbulb in the garage or the garage door opener. There are no medicine cabinets, no hand towel rods, no drawers in the bathrooms, you could drive a truck ...

Total Score 4


Quality 1

Trustworthiness 2

Responsiveness 1

Our first home!

  • Sarah A.
  • Verified HomeBuyer
  • August 04, 2023
  • NEW BRAUNFELS, TX

Couldn't have asked for a better experience buying our first home. The willingness to help starting from the financial aspect at the beginning to staying updated before moving in, and even the help after moving in. They have great people, thank you so much to Mike, Cody, and Chris!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Simple and Smooth

  • Todd M.
  • Verified HomeBuyer
  • August 04, 2023
  • NEW BRAUNFELS, TX

Very easy, all people involved made this purchase smooth.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Mediocre at best

  • Ashleigh E.
  • Verified HomeBuyer
  • August 03, 2023
  • San Antonio, TX

Our home buying experience was nothing more than average. I do not feel that Centex does anything over and beyond. We have had several complaints about our home since we moved in, none of which have been addressed. I absolutely would go with a different builder in the future. We have a home, so that’s a plus. But, there is nothing special about this builder. If you are looking to be mediocre, you are doing great.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Site manager was excellent

  • Thomas B.
  • Verified HomeBuyer
  • July 29, 2023
  • San Antonio, TX

The construction manager was fabulous.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

New construction over 10 weeks of 11358 Long Rider, San Antonio TX78254

  • Forrest P.
  • Verified HomeBuyer
  • July 26, 2023
  • San Antonio, TX

Agent=Phillip/Builder=Kevin. Together they kept me up-to-date on progress of building of new house over a 10 week inspection. Phillip provided with regular updates with photos. I had a couple of independent inspections before closing. Kevin worked through all with me until complete. They both did an exceptional job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A builder you can feel good about

  • Amanda E.
  • Verified HomeBuyer
  • July 26, 2023
  • NEW BRAUNFELS, TX

This is our 2nd home we've purchased with Pulte/Centex. We have also bought a home with another major builder and there is a world of difference. While no home building process is stress free or without its hiccups, I wouldn't hesitate to choose them in the future. They're on top of communication, they're overall transparent and they care. I think this may greatly depend on who your construction manager is, we had an excellent one

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great team work

  • Rodrigo J.
  • Verified HomeBuyer
  • July 26, 2023
  • San Antonio, TX

I will like to said that. Eric Mario and Abraham are the best I what they do I have a great experience with them I'm very happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ice Queen

  • Leslie S.
  • Verified HomeBuyer
  • July 26, 2023
  • San Antonio, TX

What a wonderful buying experience from start to finish. Sales reps Kristen and Andrew answered all questions and were very helpful. Construction crew managers, Kolby and Edd were on top of everything. They all worked to make the buying process less stressful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Build/materials quality is terrible

  • Azamat M.
  • Verified HomeBuyer
  • July 26, 2023
  • San Antonio, TX

While buying process everyone were so nice, acting like they are your best friends. But after closing, Edward, the guy who does walk through, not even picking up phone now. I regret that I signed paperwork. A/C unit is not capable to keep the house cold. House it self gas a lot of deficiencies, materials used are cheapest and build quality is absolutely terrible. Even brand new Water heater is not working. Centex is a huge disappointment!!!

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

The Centex team at Cinco lakes is great

  • Courtney O.
  • Verified HomeBuyer
  • July 26, 2023
  • San Antonio, TX

I was a first time homebuyer that was really nervous about buying in the current market. The Centex team at Cinco lakes was honest and friendly from start to finish. They made me confident in my purchase, and I'm really happy in my new home. They not only ensured I knew what I was buying, but they also gave me a primer on how to properly care for my home. Should I purchase another home in the future, I'd be very pleased if Centex was an option.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5