Centex Homes Reviews in San Antonio, TX

Disappointed in the quality and workmanship for the price. Fit and finish is very poor.

We really regret purchasing this home. It was a “quick built “ and once we moved in, we started seeing more and more issues with the home. We had issues from the very start. We even decided to not go forward with the purchase and started looking for other homes. Our sales guy was great and he changed our minds and made sure all the issues with our home would be taken care of. We closed on 10/19/2022 and we still have items that have not been fixed. The subcontractors did a crappy job on almost everything. Our ceiling is starting to crack at the seams, our stone work has not been resolved. Our driveway is starting to show areas where there was obviously “air bubbles “ and now there’s opens areas on the driveway. It will get worse with time. Even the landscaping is crap. My lawn is very uneven and when I pulled the sod over, there were giant rocks, lots of them, underneath. How is the grass supposed to root? Most of the grass is dead because we had no water pressure for about 10 days and after the plumber came over twice, they found the issue, replaced the entire piece and we finally were able to water out grass. Most of it was dead by then. A note was made by the person in charge of our home and we were supposed to get the dried sod replaced and nothing has been done. After complaining several times and wanting to speak to a manager, no one has reached out to me. I asked to for a change in person dealing with all the issues and he has finally given me a date of January 7 for most of the repairs. We plan to sell as soon as our son graduates. The quality of this home is so cheap. You can hear EVERYTHING that goes on outside. There are no pull out drawers in the bathroom vanities or even a small linen closet. At least out some shelves for towels. We made an appointment to have custom cabinets placed in the laundry room, bathrooms and master closet. We have decided to just do the laundry room because we do not plan on making this our forever home. I will never purchase a Centex/Pulte home again!!! ... More

It seems in comparison to other new builds in the area, the house size/location is competitive but not the materials for the pricepoint. They cut corners in the finished product. I hope the 1-year warranty covers the finishing touches that were not done well. However, they did work with me and made closing dates very very flexible and were extremely communicative.

Buying a Centex home with Mike and Tim is a great experience! They were both very responsive and knowledgeable.

Some hiccups along the way as it always is with building but builder helped get through them smoothly! Our new home is beautiful couldn't be happier!

Andrew is wonderful and made the whole process as painless as possible. He was extremely thorough with the walk through as well as any questions I had with quick and timely responses. He took his time and explained every detail about the house which was tremendously helpful as a first time home buyer. All issues were addressed and any infractions with the house were also addressed within a timely manner. He is 10/10 for customer service and overall knowledge.

The buying and building process was easy. There isn’t much I would change.

Love my house and the location!

great location nice people to work with

Good experience Team was good sales and construction management

The entire process was seamless, thorough, and absolutely worth every second. Andrew, Dean and their team were calculated and caring in every step of the process and we are very thankful for them. My wife and I are very satisfied with our purchase

We originally were supposed to have our house completed in the very early summer when we signed our contract but that got pushed and pushed until October. Not to mention we moved in with trades still painting the exterior of our house and the lawn still being laid. There was numerous times we had asked if something could be fixed or done and got told yes, just to find out it was either not fixed, or fixed with minimum effort (usually shooting a bunch of caulk or silicone at the problem). We had about 3 items that we immediately submitted to warranty after moving in because we had told the CM about them at least a month in advance and they still weren’t fixed. I watched many of the trades work on my house and I can tell everyone that it’s largely in part to just the standard of quality these trades hold for themselves. I’ve walked behind painters and told them spots they missed before. And that’s not something I should be having to do as the buyer. List of problems we had, or are still having: Lawn (they laid the sod and never rolled it or completely just didn’t put sod down in some places. My lawn is so bumpy that it’s difficult to mow and I’m now periodically buying sand to level my yard.) Walls aren’t square. Some of the shorter lengths of walls, it’s very apparent that the drywall and studs are not square to opposing walls. 2 sheets of drywall have become visible through the tape, mud, and texture of the ceiling. There was a piece of trim I could fit my hand behind. There was a piece of door trim that was so far away from the floor that you could feel a draft when you put a hand next to it. Then when they put the door trim on, the painters forgot to paint both sides of the door trim, and they got paint on my floor that I had to scrape off. Lots of our exterior siding had cracks where nails were put through too hard. We had a roof leak almost immediately. Not to mention that you’re putting 300k+ out for a house and you get zero options. You get it as it comes. Then the HOA this builder has chosen for this area doesn’t even send you mail to set up your accounts but they will drive the neighborhood at least twice a month and fine you for your trash cans being in front of the garage door. Overall super happy with the amount of home I got for the price, love the location and my neighbors. But the quality is not up to standards. Make sure to hire inspectors for framing and final walkthrough. Best of luck. ... More

I purchased my home on 12/6/2021. My move-in date kept getting pushed back. The sales rep that initially handled my purchase quit and I fell into the proverbial cracks. I was never told the appliances I chose were not available when I was buying the matching refrigerator, so my kitchen doesn't match. I was never called in to choose my flooring, during the build my a/c unit came in before they poured the cement slab down so my a/c unit is on cement blocks and the builder down right refused to fix it and do it right. I had to get things in writing for any future issues that may come along. I have repairs I have been waiting to be done for almost a month and I'm told it's the supplier delaying the fix. I will never buy CENTEX again. ... More

From the initial signing of the contract I was misinformed, misled and not informed of decisions that would impact my home or my closing. I was shown a home initially that was supposed to be similar to my build before signing the contract that had all the bells and whistles only to be told after my house comes with “none” of it i.e iron rails, trey ceilings, blinds, ceiling fans, crown molding, sprinklers ,large kitchen island, toilets not made for toddlers and nor can I add it to my expense. I had several mortgage consultants give me incorrect information about incentives and additional monies that would be given to me. I was told by another sales rep that due to the timing and delays I could request to add incentives such as sprinklers, ceiling fans and etc… none were true. My mortgage consultant Donnie said since I was paying for the loan I could request management to add additional customizations before my build was complete, again not true I had concerns of the quality of the home and construction initially in the early phases and my external inspection had several flaws indicating poor quality in my build. Within a week or two of that I had a major flood leak that put 2.5 inches of water from an upstairs bathroom tub leak that flooded the entire downstairs in the bathroom that created more delays. Unfortunately for us my fiancée and myself brought both our parents to surprise them of our new home but unbeknownst to me this day would end in embarrassment and concern for our purchase rather than praise. Once appliances were installed I had my oven range stolen and front door damaged. I was given a later close date then it was readjusted a several more times. There were so many inconsistencies with process of building a home and I am not a first time home buyer. I had several project managers change on me and that also led to poor communication and follow through. I raised my concerns about specific items and my home but was told not to worry about it. Throughout my build I had to escalate to VP of construction Matt and sales to see if they could make my situation better only to be told the work will get done with great quality, which turned out to be false. He gave me a promise that he couldn’t keep. I had leaks in my toilet, bathroom sink and windows that couldn’t close properly and terrible painting throughout my home. I felt my needs weren’t being met as well as my concerns being heard and they were solely focusing on closing me out so year end could report a successful close. My construction manager Corey had to work miracles to make last minute changes and deal with my complaints but ultimately it falls back on the company for failing to meet a builders needs of quality and trust. My sister was using another home builder and they had one project manager to max 2 homes but here at Centex/Pulte they have one project manager to 20 plus homes, and this is where lack of follow up, poor quality, mistakes and overall poor build comes from. I would only recommend this home to a first time home buyer that just needs a place to live or someone not caring of quality of the home and especially not at the price I was given. The house price was over inflated and at 400k and blinds not being part of the package and the options selected for you are the lowest of the low quality that you can find at Home Depot on sale. Like I stated before it was a travesty and I’m glad that it’s over with so now the real construction can begin of what I wasn’t allowed to add. Every part of the home was built with poor quality and design and has left a bad taste in this consumers mouth. It’s irritating you wait 10 months to put your newly built home back into construction because your needs weren’t met. Poor leadership and vision leads to poor satisfaction of your consumer. I will NEVER buy a home thru Pulte or Centex! You have been warned and take heed to what is being said. ... More

Since I’ve been in my home. Looking at the craftsmanship and the materials everything is on the lowest level. Things were promise from the final inspection that were never completed. Called the builder who was my only contact during the building process over two weeks ago still waiting on a return call.

There's lots of horror stories online about new builds from all companies, so I was hesitant at first going with a new construction but in the end am very happy I did. The whole process can take a while and be stressful at times but at the end of it all i moved into a great home in a great location. Landon was great to work with and sent weekly updates on the building process. He also made sure anything that needed to be touched up got done. I am confident in the quality of the home and also feel good knowing that if anything comes up in that warranty period they will take care of it. Definitely would recommend to anyone on the fence about going with a new build or not. ... More

The sales and supervisors we worked with were great to work with. However, the craftsmanship in the house is pretty terrible. Cheap carpet and floors. Terrible paint jobs inside and out. Everything inside the house looks like it was done by someone who does not take pride in their work.

While the home is nice, we are starting to find minor to major issues which I will not type here. I will say that if I had to do it again I would get a home inspector before signing off on the final home inspection.

Very good subdivision..I love it,the houses are very homey..the landscaping in the area is superb. Myra and Cody are very knowledgeable in their work and with good customer service ..

Stephen was on top of all issues and addressed concerns in a timely manner. Every after we moved in!

Landon provided excellent communication throughout the build process. He provided an update each week on the progress of my home, be it good or bad. So I never questioned what was going on with the home and I didn't have to make a drive out to the house (almost an hour away) to check on progress. Hayley was also great in communicating - quickly responding to to all of my questions (even when I asked the same question multiple times ;-)). Couldn't have asked for a better team to work with.

My only discontentment was, the counter for the kitchen was not same as the bathroom counters and the selection of styles/design were very limited. Therefore, the materials for the bathrooms such as the counters, shower wall boards, faucets, and light switch for the entire house are very basic and plain. I'm not sure if Centex offers a modern interior material as I wasn't asked. But I should have also requested for an upgraded selection of styles and design of materials.

Great experience being first time home owners

At all times we got help from the builder Chris and the sales agent Michelle, excellent attention

Kristin was always available to answer questions, just like Ardit. Weekly updates kept us in the loop on schedules and when we could expect things to happen. not only did they keep us informed, but we moved in ahead of the projected completion date! The buying process was so easy, it was almost scary!