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Centex Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Centex Homes.

Read all 435 verified reviews from homeowners that built a new home with Centex Homes in the San Antonio area. San Antonio homeowners have rated Centex Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4 out of 5 stars in San Antonio Area

435 Reviews in San Antonio Area

Ratings by Category

Overall 4

Quality 3.6

Trustworthiness 3.9

Responsiveness 3.9

Centex Homes in San Antonio Area

View Homes

Customer Reviews

Horrible grass

  • Corey F.
  • Verified HomeBuyer
  • October 12, 2022
  • BOERNE, TX

The grass that was installed was terrible. Most didn’t have dirt connected to it and is straw now. I mentioned it to the contractor and he said they were switching sod companies that only benefited my neighbors that have really nice sod now.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

OK and over priced

  • Anonymous
  • Verified HomeBuyer
  • October 06, 2022
  • San Antonio, TX

Overcharging for houses that don’t have fans or garage door openers. Then telling me by not putting fans and garage door opener that I’m somehow saving money which is not at all.

Centex Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

It was a journey

  • Leonie S.
  • Verified HomeBuyer
  • October 06, 2022
  • NEW BRAUNFELS, TX

It was a journey but Robin kept me informed at all times and was ready to answer questions

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Not the best!

  • Guillermina M.
  • Verified HomeBuyer
  • October 05, 2022
  • San Antonio, TX

Price is pretty comparable to other builders. The work however…SHODDY WORKMANSHIP!!! I wish I could post pictures. The turnaround time on the home was FAST but unfortunately the workmanship suffers. All the work from the cement subfloor to the paint and texture to the cabinets is poorly done. Unfortunately, we did not notice the majority of these things until we moved in. We closed two months earlier than expected so that should’ve been a red flag!!! Salesman and construction manager were very communicative though!

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 2

Not everyone gets the same experience like they different strokes for different folks

  • Brian P.
  • Verified HomeBuyer
  • October 05, 2022
  • Converse, TX

The build quality is not there most of the workers are drinking during the day no supervision project managers just come and unlock the house in the morning and lock it up in the evening they do not check every time a stage of the build is finished they wait till the end of the build I've never seen them punch any blue tape on the second floor homes exterior so I guess it's just what they can see at ground level on there exterior walk for imperfections both my exterior hose faucets were not secure to the 2x4 and my master bathroom leaked into my downstairs bedroom they forgot to tighten the ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Pleasant and professional building manager

  • Michael B.
  • Verified HomeBuyer
  • October 05, 2022
  • NEW BRAUNFELS, TX

We ended up getting reassigned a new construction manager halfway through the build process (Brandon) who made sure to communicate and coordinate with us throughout the build process. Pleasant experience overall.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Lack of care in details

  • Eduardo O.
  • Verified HomeBuyer
  • October 05, 2022
  • SAN ANTONIO, TX

Exterior paint details, wall finish details, carpet details, grass and trees issues, exterior details, concrete details, cleaning

Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. centexhomes

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Completeness

  • Satheesh P.
  • Verified HomeBuyer
  • October 05, 2022
  • San Antonio, TX

There are lots of small things which are not complete.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 1

Great homes

  • Patrick H.
  • Verified HomeBuyer
  • October 05, 2022
  • San Antonio, TX

Good home buying process and great family neighborhood!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Tough Process

  • Javier B.
  • Verified HomeBuyer
  • September 15, 2022
  • SAN ANTONIO, TX

This has been the most challenging and most unprofessional process I have gone through. Let me start with the workmanship; our house is still being worked on because of the awful job done throughout the house. Our cabinets, countertops, stove, drywall, restrooms, and porch needs to be fixed. The construction manager did an awful job making sure things were done correctly. Now trustworthiness, I left on vacation for eight days after closing and was told that all the repairs were going to be done during the time I was gone. When I came back, the only repair completed was the drywall, and the ...

Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Overall Experience

  • Brock B.
  • Verified HomeBuyer
  • August 31, 2022
  • Seguin, TX

This experience was excellent. Kara took care of answering all of our questions up front and guiding us through the process as the home progressed. It was also a pleasure working with Ryan and Brooks who teamed up at different points in the process as our construction managers. I would highly recommend Centex if you are looking for a great build quality, excellent staff, and an awesome warranty team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lol

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2022
  • San Antonio, TX

home is poorly built and rushed. will hide your reviews

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Centex Homes - Good price.

  • Justin G.
  • Verified HomeBuyer
  • August 30, 2022
  • San Antonio, TX

Good price. Took longer than expected to get built but overall happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing Company that CARES!!

  • Jose C.
  • Verified HomeBuyer
  • August 30, 2022
  • San Antonio, TX

I want to recommend CENTEX to everyone who is looking to buy a house. They were great every step of the way! They make sure the process was smooth and you can tell they CARE!!! Thank you for helping me get my parents their dream home!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The Centex team were helpful and worked to get us in the house

  • Jaycee R.
  • Verified HomeBuyer
  • August 30, 2022
  • San Antonio, TX

The Centex team were helpful and worked to get us in the house but the quality of the home is subpar. Windows are misshapen, walls aren’t straight, grass was laid poorly, etc. We’re not pleased and we might have made a mistake buying a home from Centex.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Excellent

  • Shahzad H.
  • Verified HomeBuyer
  • August 30, 2022
  • San Antonio, TX

Very good experience all transition are smooth good time frames thanks again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Some issues

  • Anthony T.
  • Verified HomeBuyer
  • August 30, 2022
  • San Antonio, TX

There seem to be several quality issues- Landscaping- the sod refuses to grow, it was installed already brown and dead and has not grown or turned green regardless of watering. I would say at least 1/4 of the lawn was not actual sod but just grass clippings placed on top of dirt. - piping leaked under the sinks. Needed to have plumber fix. Took a few days - electrical issues with the water heater. Took almost 2 weeks to rectify. - it also appears the doors in the house were not undercut- they are approx. 1 1/2”-2” above the finished floor- all the doors. - we were told the home ...

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 1

Centex Homes - My sales rep was great and project manager was very responsive

  • Welta R.
  • Verified HomeBuyer
  • August 30, 2022
  • BOERNE, TX

My sales rep was great and project manager was very responsive

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Centex Homes - Employees are very professional

  • Beverly H.
  • Verified HomeBuyer
  • August 30, 2022
  • San Antonio, TX

Employees are very professional

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Centex Homes - I had some issues with moving in with some things needed fixing

  • Deborah C.
  • Verified HomeBuyer
  • August 14, 2022
  • NEW BRAUNFELS, TX

I had some issues with moving in with some things needed fixing but Cody kept the communication open and promptly was on top of getting these issues resolved! Also, I’ve only been there 2 weeks and had needed to call Pulte once about my air conditioner not working right and they resolved it immediately—within the hour, a technician came out to fix it. Pulte did a follow up call the next day. Very prompt service.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Everyone was very helpful and friendly

  • Elsa G.
  • Verified HomeBuyer
  • August 10, 2022
  • NEW BRAUNFELS, TX

Very knowledgeable and friendly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Slow responsiveness on fixing issues.

  • Luke C.
  • Verified HomeBuyer
  • August 03, 2022
  • BOERNE, TX

Slow responsiveness on fixing issues.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Pleasant experience!

  • Nicole S.
  • Verified HomeBuyer
  • August 03, 2022
  • NEW BRAUNFELS, TX

Everything was smooth and all the employees were amazing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice people over at Centex

  • Matthew P.
  • Verified HomeBuyer
  • August 03, 2022
  • NEW BRAUNFELS, TX

Experience was well. Our construction manager took the time to answer questions made sure our needs were met.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 4

Centex Homes - Finish the house first 100% before you CLOSE, They will not prioritize

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2022
  • San Antonio, TX

Finish the house first 100% before you CLOSE, They will not prioritize you.

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 2