Centex Homes Reviews in San Antonio, TX

We ended up getting reassigned a new construction manager halfway through the build process (Brandon) who made sure to communicate and coordinate with us throughout the build process. Pleasant experience overall.

Exterior paint details, wall finish details, carpet details, grass and trees issues, exterior details, concrete details, cleaning

There are lots of small things which are not complete.

Good home buying process and great family neighborhood!

This has been the most challenging and most unprofessional process I have gone through. Let me start with the workmanship; our house is still being worked on because of the awful job done throughout the house. Our cabinets, countertops, stove, drywall, restrooms, and porch needs to be fixed. The construction manager did an awful job making sure things were done correctly. Now trustworthiness, I left on vacation for eight days after closing and was told that all the repairs were going to be done during the time I was gone. When I came back, the only repair completed was the drywall, and the men working on the drywall didn't place anything on the rug/tile to protect it, and now drywall residue is stuck on the rug/tile. They missed so many things on the list of repairs, and I came home to a messy house. I could feel the drywall residue stuck to my tub and many other spots around the house. I had to argue with the construction manager to get these things repaired. Finally, their responsiveness. Halfway through the process, my original construction manager quit, and I received a message stating that my new construction manager would reach out shortly. I waited for an entire month without a response, and I decided I would get ahold of him. Well, it turns out he forgot to reach out. My communication was like this throughout the entire process. For these reason I will not be building or recommending Centex homes. ... More

This experience was excellent. Kara took care of answering all of our questions up front and guiding us through the process as the home progressed. It was also a pleasure working with Ryan and Brooks who teamed up at different points in the process as our construction managers. I would highly recommend Centex if you are looking for a great build quality, excellent staff, and an awesome warranty team.

home is poorly built and rushed. will hide your reviews

Good price. Took longer than expected to get built but overall happy.

I want to recommend CENTEX to everyone who is looking to buy a house. They were great every step of the way! They make sure the process was smooth and you can tell they CARE!!! Thank you for helping me get my parents their dream home!!

The Centex team were helpful and worked to get us in the house but the quality of the home is subpar. Windows are misshapen, walls aren’t straight, grass was laid poorly, etc. We’re not pleased and we might have made a mistake buying a home from Centex.

Very good experience all transition are smooth good time frames thanks again

There seem to be several quality issues- Landscaping- the sod refuses to grow, it was installed already brown and dead and has not grown or turned green regardless of watering. I would say at least 1/4 of the lawn was not actual sod but just grass clippings placed on top of dirt. - piping leaked under the sinks. Needed to have plumber fix. Took a few days - electrical issues with the water heater. Took almost 2 weeks to rectify. - it also appears the doors in the house were not undercut- they are approx. 1 1/2”-2” above the finished floor- all the doors. - we were told the home would be a “smart home” and yet the underground wires for internet are not complete and will not be complete for at least another month. The sales team gave us a Hot Spot puck, but that only provides enough for minimal wifi. So we don’t know when we will get actual wired wifi. - paint overspray all over the place from painters - concrete surfaces gave globs of mortar that were never chipped off. Also has pain spots in many places. ... More

My sales rep was great and project manager was very responsive

Employees are very professional

I had some issues with moving in with some things needed fixing but Cody kept the communication open and promptly was on top of getting these issues resolved! Also, I’ve only been there 2 weeks and had needed to call Pulte once about my air conditioner not working right and they resolved it immediately—within the hour, a technician came out to fix it. Pulte did a follow up call the next day. Very prompt service.

Very knowledgeable and friendly

Slow responsiveness on fixing issues.

Everything was smooth and all the employees were amazing!

Experience was well. Our construction manager took the time to answer questions made sure our needs were met.

Finish the house first 100% before you CLOSE, They will not prioritize you.

Overall experience: Loan process: good if you understand the home buying process, it was my first home so I ended up googling a lot of information as the loan processors weren’t necessarily proactive in providing all the needed details to understand next steps. Friendly people however. Construction: needs improved communication. Closing window kept on getting pushed with no communication, making it hard for buyers to schedule furniture or appliance deliveries around it. Workmanship, overall I feel I got the worse in quality. My father and family and myself of course were very dissatisfied and disappointed at the poor quality of the work. Lots of damaged and dented door frames and baseboards. The quality of the repairs isn’t much better necessarily. Many little visual repairs were pending plus I keep on finding more after 4 weeks in. Painters are definitely not professional, siding is not neatly cleaned. Window frames needed cleanup and painters stained walls and stones with their dirty brushes. Broken or damaged materials installed as if I was buying a non-new home. Warranties were presented to me after 3 weeks of moving in and it’s my understanding I didn’t get all the paperwork I should’ve, unless I’m overlooking something. Overall it’s been quite frustrating, lots of personal time invested in correcting things, bringing contractors in to fix issues, all while trying to work and putting my house together. Lots of guessing around services such as HOA registration and trash pick up. I love the neighborhood and the idea of what my home would look like if it was perfectly done. But honestly, I would let everyone know to be extra careful and more demanding of details, quality and communication before buying a home here. I can’t believe others have accepted this level of quality, I hope not. ... More

Great process from beginning to end, they have a great process in place.

We had a great experience from the beginning of the home buying process right up to closing. Our project manager was very responsive to any issues that arose and made sure to explain the process thoroughly.

It was a good experience for a first time buyer. Jeff, Andrew, and Philip were great. They were always available to help & made sure we were satisfied with everything.

Very happy with my home, overall good experience they were friendly and honest from beginning of construction all the way to the end. Thank you Centex.