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Centex Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Centex Homes.

Read all 375 verified reviews from homeowners that built a new home with Centex Homes in the San Antonio area. San Antonio homeowners have rated Centex Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 3.9 out of 5 stars in San Antonio Area

375 Reviews in San Antonio Area

Ratings by Category

Overall 3.9

Quality 3.5

Trustworthiness 3.8

Value 3.9

Responsiveness 3.8

Centex Homes in San Antonio Area

View Homes

Customer Reviews

Centex Homes - We had a great experience from the beginning of the home buying

  • Dana H.
  • Verified HomeBuyer
  • August 03, 2022
  • NEW BRAUNFELS, TX

We had a great experience from the beginning of the home buying process right up to closing. Our project manager was very responsive to any issues that arose and made sure to explain the process thoroughly.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Centex Homes - It was a good experience for a first time buyer.

  • Tiaria O.
  • Verified HomeBuyer
  • August 03, 2022
  • San Antonio, TX

It was a good experience for a first time buyer. Jeff, Andrew, and Philip were great. They were always available to help & made sure we were satisfied with everything.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Centex Homes - The whole process took longer than originally anticipated but

  • Lisa J.
  • Verified HomeBuyer
  • April 13, 2022
  • San Antonio, TX

The whole process took longer than originally anticipated but everyone involved is very attentive and kept me up to date.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

The people handling the entire process.

  • Jose O.
  • Verified HomeBuyer
  • April 06, 2022
  • San Antonio, TX

Centex was able to provide a quality house, but most importantly all the personnel that I worked with from sales, construction manager, loan processors, and warranty were so willing to assist and make sure we were taken care off.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Centex Homes - We built our home during a very difficult time with supply shortages,

  • Richard A.
  • Verified HomeBuyer
  • February 08, 2022
  • San Antonio, TX

We built our home during a very difficult time with supply shortages, delays, a pandemic, etc.. When all was said and done, Centex stood by us, and helped us to obtain our home. This is not just a house. It is where we will make memories, celebrate life and its ups and downs, and I feel that our building manager (Jared) and Centex knows that, and it shows in their sincere actions.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Construction managers and warrantee support is pretty good resolving issues.

  • Stanley H.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Condition of sod can be a problem.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Centex Homes - Overall a good to near great experience.

  • Felix L.
  • Verified HomeBuyer
  • October 29, 2021
  • San Antonio, TX

Overall a good to near great experience. Only two recommendations and one complaint. Recommend that the stove vent actually vent outside. Recommend additional lighting in the bathrooms. My only complaint is the vinyl flooring. Cheap quality. Dents, scratches and tears way too easily.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Centex Homes - Our site manager made our build much easier to manage.

  • Chianna K.
  • Verified HomeBuyer
  • October 12, 2021
  • San Antonio, TX

Our site manager made our build much easier to manage. He was very timely and would respond to almost all of my questions within a few hours. I appreciate the sales office as well, they made it a very smooth transition.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Melissa did a great job!

  • Cory G.
  • Verified HomeBuyer
  • August 13, 2021
  • NEW BRAUNFELS, TX

We came to New Braunfels TX needing a home. It was stressful with a new job and pregnant wife. Melissa helped relieve the stress by finding us a home and getting us moved in within our time window! With houses in high demand we were pleased to find a home. Thank You to Melissa and Austin in the Elley Crossing sales office. Brett made sure our house was ready at closing. This team did a good job with our home!

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Everyone was very helpful.

  • Anita G.
  • Verified HomeBuyer
  • April 15, 2021
  • NEW BRAUNFELS, TX

I like my weekly updates that was great. I had a few issues when I moved in but everything’s been taken care of. I was very upset that at signing I didn’t get a hold of Big key or take pictures or get a welcome basket...lol I’m not very happy with the neighborhood there’s just way too many cars all over the street it’s ridiculous how you always having to pull to the side so somebody else can pass. I even paid more for my premium lot so I wouldn’t have neighbors in front of me and the neighbors down the street park all their company vehicles all right in front of my home. And most of all I ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Centex Homes - All of the staff at Elley crossing have been very helpful throughout

  • Wilbur S.
  • Verified HomeBuyer
  • March 03, 2021
  • NEW BRAUNFELS, TX

All of the staff at Elley crossing have been very helpful throughout the entire home building process.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Area

  • Quint C.
  • Verified HomeBuyer
  • March 03, 2021
  • NEW BRAUNFELS, TX

We like the area. Not in city limits

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Centex Homes - Good service

  • David K.
  • Verified HomeBuyer
  • September 15, 2020
  • NEW BRAUNFELS, TX

Good service

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Our New Home Review

  • Michael N.
  • Verified HomeBuyer
  • July 24, 2020
  • NEW BRAUNFELS, TX

Centex was great to work with throughout the home construction and purchasing process. We love our new home and many of the features are excellent. We would have liked to have other options for some of the finishes (faucets, lights, etc.), and we never received a paint touch up kit which we were told was something everyone would be given. We were also given a tree in our backyard that began to die and lose its leaves within two days of its installation, although there is a chance it will come back in the spring. There was also a short delay in our keys being provided to us on our closing day. ...

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Centex Homes - Centex was really good with their details on the home and communicating

  • Joseph R.
  • Verified HomeBuyer
  • July 22, 2020
  • NEW BRAUNFELS, TX

Centex was really good with their details on the home and communicating was smooth!

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Good price for the area.

  • Taylor W.
  • Verified HomeBuyer
  • May 26, 2020
  • SAN ANTONIO, TX

For a suburban home lot it isn't bad. I cant help but think could could more out of my money by just custom building slightly further out of town. It is a tract home so quality is pretty good for the most part but there Is definitely signs of going fast. They did a decent job for drainage on the whole community but they should have still put more thought into it because they definitely went the cheap route.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Could be better

  • Anastasie M.
  • Verified HomeBuyer
  • November 12, 2025
  • San Antonio, TX

The experience buying the house was smooth and people helped a lot to make the experience pleasant. The House looks good outside and inside except the material used for walls seem to be lacking in the sense that it's not strong enough. Realized that after moving in .When dining chair touches the wall or if someone lean towards the wall with the dining chair, the wall start having some traces of material coming off etc... There's no sound proof. I could hear people talking in the living while I upstairs in my room with door closed.

Centex Homes responded:
Thank you for sharing your feedback. We’re glad to hear your homebuying experience went smoothly and that our team helped make it a pleasant process. We’re sorry, however, to learn about your concerns with the wall materials and soundproofing after moving in. Your comments are valuable and will be shared with our construction team to help us improve the quality and comfort of our homes. ^KH ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

New homebuying experience

  • Anonymous
  • Verified HomeBuyer
  • June 03, 2025
  • Marion, TX

The honebuying experience was ok. I like the ones stop shop experience. So far everything is good. A few issues with some electrical issues ...a few other things but OK.

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that your experience so far has been good. However, we are disappointed to hear that you have concerns in your new home. If there is anything we can do to help, please don't hesitate to reach out to us at customersupport@pultegroup.com. Thank you again. ^KH ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Where’s the craftsmanships?

  • Daniel S.
  • Verified HomeBuyer
  • December 07, 2024
  • San Antonio, TX

All staff have been very nice. I find the craftsmanship of the home to be lacking. It’s the fine details. My ceiling is crooked. The exhaust vents in the bathrooms were installed very loose. The chalking all around the house just looks like a child laid it. The flooring adhesive is all over the place. There’s more but I’m done for now.

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Closing date keep changing

  • Gerardo E.
  • Verified HomeBuyer
  • November 07, 2024
  • San Antonio, TX

We have a scheduled closing date but when we arrive we were told that it was change which wasted our time. Also, they keep changing the dates coz meter still not installed. We ended up paying extra cash on the date we close which was unsatisfactory.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

It was good in the beginning

  • Angelica C.
  • Verified HomeBuyer
  • July 26, 2023
  • San Antonio, TX

The over all purchase was easy and seamless. They stayed in contact the entire time. There were a few issues that were found and micheal the project manager did help me. But the backyard was left a mess with trash from the builders. The grass that was placed in the front yard is patchy because the landscapers brought dead grass. I watered as much as I was supposed to. And paid someone to come flatten it so it would actually grow. There was no effort out in with that grass. Everything else was pretty good. It’s a good home overall.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

electrical issues

  • Sayim U.
  • Verified HomeBuyer
  • May 04, 2023
  • San Antonio, TX

it is okey but I had electrical issues.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Awesome Centex Staff, but poor quality of sub contractors

  • Ricco Z.
  • Verified HomeBuyer
  • March 29, 2023
  • San Antonio, TX

We purchased a home that was already close to being finished so our experience is only on the back end. The staff as a whole are very good, friendly, and supportive. However the sub contractors they use to build their homes is poor; contractors they hire do not take pride in their work and it shows everywhere in the home. I understand it's a business so they try to find the cheapest contractor, but at some point there needs to be some venting for QA as the price we pay should reflect the quality of work which due to the people the hire to build the homes isn't there. Once again the staff is ...

Total Score 4


Quality 1

Trustworthiness 5

Value 2

Responsiveness 5

Disappointed

  • Kathryn M.
  • Verified HomeBuyer
  • March 12, 2023
  • San Antonio, TX

I have been in my home about a month and a half. The appliances came with it. Every time I use the dryer the breaker trips. I put in a service request and an electrical company called to tell me they can’t come til the 23rd of the month. So I am left with a new home with new appliances and I will have to got to the washeteria for the next to weeks. Totall UNACCEPTABLE, I am so upset and disappointed

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Overall good experience but not very pleased with the overall finishing of the house

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2023
  • San Antonio, TX

I was very pleased with overall home buying experience from sales to construction managers explaining everything in detail for the first time home buying experience. As we did the first walk through and now living in the house, there is a lot of spot where the finishing is not satisfactory overall but I will be filling work order soon to fix some of them. I would rate 3/5 for house itself and 4.5/5 for the buying experience.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4