Century Communities Reviews in Stockton Lodi, CA

We have a number of open issues , still dealing with it even after 3 months. Plumbing leak, appliances issues, broken windows, floor, you name it, we have it all. It’s a nightmare to deal with post sales support. No responses and endless chasing. It seems Century have no QA before they release the homes to customers.

Bad quality materials used in the construction process. Ever house owner is complaining about same.

I totally disappointed with the home quality and service

They were not flexible with options even when I wanted to replace one option with other and pay more. Every time I asked for something, I was given a threat that other people are ready to buy it. They changed date a couple of times, which was a nightmare since I already committed to sell my previous place. I was given the home with lot of issues and dirty garage. Maintenance team is not answering and I have most of those issue pending.

Century does not deliver anything in a professional manner, see below for details exprrience Cosntruction quality: missing baseboards paints and doors during pre close orientation, on closing date none if these issues were resolved. It took months to resolve the issues that were supposed to be done by closing. quality is so cheap, missing alignmnets, switches aligned incorrectly, you name it everything sucks Service/warranty: no one picks up calls, once they pick the call they will telm you it will take few months to get it done as others before you have logged issues. Its a nightmare to deal with warranty sales experience is horrendous - they dont care about clients requests and not respectful. forces customer to go into house lender or threaten to cancel contract is one example Delivery timelines - Multiple delays due to covid but communication was the pain, could have been transparent on delays ... More

Construction quality is poor. I was forced to occupy with major open issues like foyer with rough wall and partially painted, Kitchen drawer beneath gas stove doesn't close touching gas pipe at back, most of the walls are not leveled and list goes on and on but no response from construction team am on fixing pending issues. Overall experience from all century team members including sales , marketing , lending and after-sales has been really poor....

Staff does not respond to issues or complaints, They keep saying inventory and workmen shortage from more than 6 months, They also say the management does not respond to our escalation and there nothing they can do to resolve the issues This is not at a acceptable experience and worst fo far compared to any other builder We see a lot of issues already within 3 months and entire quality is in question now, I would never buy a century home ever again

Quality of the home is poor and very bad response for any issues raised

It’s been 4 months and I have submitted 4 tickets and not yet closed