Century Communities Reviews in Colorado Springs, CO

Overall quality and professionalism of the employees was great

Sales reps and builder supervisor were amazing and extremely helpful

Century Communities was very prompt in delivery. Quality of workmanship is very good.

I dont feel that the sales rep provided accurate information in some cases; we were given incorrect HOA rates, we were told that were going to being information on the rec centers and golf course but have not been provided with anything, we were also told somethings were included but they were not.

cost for options is high responsive to questions

Overall our experience was good. Our sales agent was very friendly. Our only complaint is some miscommunication with selections such as the exterior color of our house (we were told it was going to be one color and it ended up being a different color- we don’t mind the color so it ended up not being a big deal). We also didn’t appreciate the quality of the fixes requested at our blue tape walk through. Most weren’t fixed even after our final walk through and even then we felt like a lot of them were just quick fixes that didn’t last long. But the structure/ size of our house & yard is great for what we paid. ... More

Be patient the process is slow

There are still issues we addressed once we bought our home and they have not been fixed. Additionally, I have had two flat tires, once was in the side wall and couldn't be repaired. There were new tires with less than 1000 miles on them. This was due to screws and nails being left in the road from sloppy construction. When I brought this to the attention of century communities, they told me tough luck. I feel that they could be more professional while building in the neighborhood. Over all, I was initially happy but things are not being addressed and I am out of pocket at this point due to sloppy construction workers not being held accountable. My tire replacement cost me over $300. I had to replace it at with the spare at 6 am in the morning. ... More

Too spendsive for what you get a lot of details around the house yards and everything.

This was my first time to build a new home. The service was good but the staff just disappeared after the new home was closed. Since they rushed to close the house, it was a little hard to tell them all the issues. For example: the stairs detached, bathtub got scratches, wood floor got a small cracked, paint job wasn't quite done in a certain part of the house, nails stick out. Also, we got issues with the kitchen cabinet and crown. The builder promised to replace the defective ones. It has been months, the cabinets and crown are not being replaced. Very disappointed. I don't know what to say as they keep ignoring the issues. I wish the management will contact all homeowners to ensure things are okay. ... More

The house it’s self is good. The buying process was easy and swift. We’ve had a terrible experience trying to get our floors replaced, as the were warped from day 1. This experience alone makes it very hard to recommend century as a builder to my friends and family, many whom are in the market for a new home.

Overpriced and skimped everywhere. What can I say

The construction manager asked to reach out to him to have issues fixed before submitting warranty requests, after trying to get in touch with him there was not response. there has been no response to warranty requests either

This experience has been an absolute nightmare. From the builders not following the plans to just plain leaving things unfinished. They have made all kinds of promises that have not been followed up. When we walked the house on the day of closing they forced us to sign off on the house even though it was not finished and had many problems that needed to be addressed. They threatened that if we did not sign off on the condition of the house we would not be allowed to close and would possibly lose the house and our deposit. We have lived here for 4 months and still our home is not finished even though they are building at a rapid rate all around us. I regret working with Century Communities and I would not purchase a home from them again. ... More