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Century Communities Reviews in Denver, CO
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What Denver Homeowners Have to Say About Century Communities.
Read all 136 verified reviews from homeowners that built a new home with Century Communities in the Denver area. Denver homeowners have rated Century Communities an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Century Communities in Denver Area
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Customer Reviews
Century Communities - The home seems to be made with cheap materials.
- Anonymous
- Verified HomeBuyer
- January 05, 2021
- Denver, CO
The home seems to be made with cheap materials. Felt like details were rushed and hired laborers who did sub par work.
Century Communities responded:
If you would like a representative to schedule a visit to address any concerns you have please visit our web site. www.centurycommunities.com
Total Score 4
Quality 2
Trustworthiness 3
Value 4
Responsiveness 4
Century Communities - Still have a couple outstanding issues.
- Ilya B.
- Verified HomeBuyer
- January 09, 2020
- Aurora, CO
Still have a couple outstanding issues.
Century Communities responded:
LLya-
Please go to www.centurycommunities.com look at the top of the page for homeowners, click the tab and open a work order.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Pretty happy
- Betsy B.
- Verified HomeBuyer
- July 09, 2019
- Arvada, CO
We love this house. However, some workmanship was poor, the grounds are getting landscaped and finished very slowly, and issues aren’t getting addressed timely.
Century Communities responded:
Betsy, if you wouldn't mind ... please email Laura Adame, our national customer relations liaison @ Laura.adame@centurycommunities.com so that she can gather more information and relay to the proper folks that may be able to help accelerate resolution. Thank you.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Warranty issues
- Cody ..
- Verified HomeBuyer
- January 13, 2021
- Parker, CO
The warranty claim process has Ben a HUGE disgrace. From multiple missed appointments, the warranty experience had been a total nightmare. I almost wish I had bought an existing home
Century Communities responded:
Cody- Thank you for your honest feedback. We will take this to the Division. We apologize for your experience. We know how this can be very disappointing and frustrating to you and your family.
Total Score 4
Quality 3
Trustworthiness 3
Value 5
Responsiveness 1
Century Communities - It is unfortunate that when you have an issue with your home
- Loretta ..
- Verified HomeBuyer
- June 08, 2021
- Parker, CO
It is unfortunate that when you have an issue with your home and have to make a claim that they don’t let you know they received your message or let you know when they are coming out to resolve it. I always had to reach out to my sales person to try and get anything done. They still haven’t fixed a few of my issues. Nothing bugs me more than people that say they are going to do something and they don’t. Seems to me like once they get your money, they could careless about you and your home after that!!
Century Communities responded:
Loretta- Thank you for sharing. We will make sure your concern is sent to the Denver team management
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Sales and asst. GC great, warranty department no response.
- Brandon ..
- Verified HomeBuyer
- February 23, 2021
- Parker, CO
Our sales person (Brianna) and GC who handled warranty (Cody) for first 30 days were great! Warranty department is terrible. We have submitted a warranty claim for a few items and have not gotten a response. The flooring contractor has failed to fix floor boards after two or three visits, we have no kitchen lights, and there are dripping noises in the master bath.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
2 Warranty Claims over a 2 months ago....Ignored
- Bryan ..
- Verified HomeBuyer
- January 12, 2021
- Castle Pines, CO
So over all Ok with he local people, but our Fireplace and Stove top hood do not work properly. I submitted a claim for the fireplace in early November and one for the hood early December and have not heard a word from the warranty dept. I got the "Covid" excuse that it could take some time to get back but 2 months?
Century Communities responded:
Bryan-We will contact the local team to see where this is and have them get back to you. COVID has put a damper on a lot of aspects in the industry. You will be taken care of. Thank you for your feed back.
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Special Circumstances
- Shelia ..
- Verified HomeBuyer
- April 13, 2021
- Erie, CO
I found a beautiful home in Colliers Hill that I fell in love with. During the loan approval process two different lenders turned me down. Century Communities worked very hard to find a lender that would work with my special circumstances and I was able to get a loan and purchase my home. Thank you to the staff at Century Communities! I love my new home and my neighb
Century Communities responded:
Sheila- we love that you love your home. Enjoy and many wonderful memories to you and your family
Total Score 3
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
4 to 6month into the apartment
- Marc R.
- Verified HomeBuyer
- May 25, 2020
- Aurora, CO
I bought this place as an investment property, but but almost 5 month into this, I haven't managed to rent, one of my biggest problem it is that you seen to have allowed to many investors at the same time and your bedroom are very small
Century Communities responded:
Thank you Marc for your feedback. We will forward your comments to the division.
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Rollercoaster Experience
- Anonymous
- Verified HomeBuyer
- October 31, 2019
- Arvada, CO
Sales Experience was amazing with Anette, would love to work with her again and cant recommend her more. Our construction foreman was great, kept us up to date, took the time to answer lots of questions and did the best he could under the circumstances. The actual resulting house due to sub par subcontractors is the real negative overall. Trim, paint, drywall, tile, landscaping, etc. No pride in their work and a corner cut/rushed finished product. The warranty process has been ok so far but we are having them come back to do things that never should have had to be done in the first place. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Rushed but then Responsive
- Laurie ..
- Verified HomeBuyer
- March 12, 2021
- Denver, CO
We've heard many stories, but I'll share just our own. We signed in May, 2020 but right away, things started to change. The builder decided to make changes that we hadn't signed off on, and it was a struggle to get those things that helped us make the decision to buy. We were caught in the interim stages of "that's what it was, this is how we are changing the homes for the future". A lot were architectural changes that weren't consistent with the model that we based our buying decision on. Throughout the process we felt we had to visit the construction site every other day to maintain the ...
Century Communities responded:
Thank you Laurie for your candid feedback. We strive to get better and review all comments to look for opportunities to improve. We're glad you like your home all in all.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
So-So Experience
- Samuel ..
- Verified HomeBuyer
- December 16, 2020
- Denver, CO
The salesman was very responsive to my questions and if he didn't know himself, he made sure to find out quickly. Unfortunately the builder wasn't as accommodating to our requests especially when our inspector noticed issues. Luckily we had our own inspection because it failed in almost every step of the way. We were able to get the major issues fixed but minor issues weren't taken into account. Also Inspire Home loans process is terrible and not worth the design credit. You need to improve that process/ communication because they made the process extremely difficult, especially when ...
Century Communities responded:
Samuel- Thank you for sharing your experience. We at do strive to make every experience a good one but can fall short. Feed back like yours is taken seriously and shared with the team/division to understand how to not let that happen again, learn from it.
Total Score 3
Quality 4
Trustworthiness 2
Value 3
Responsiveness 4
Remember that a Corporate Builder's focus is profit margin.
- Anonymous
- Verified HomeBuyer
- December 16, 2020
- Denver, CO
Our personal experiences with individuals (sales staff, design staff and construction staff) were cordial, professional and as-to-be expected. However, it is obvious the home was built with the lowest-cost materials / methods. The concept of "craftsmanship" is wholly absent.
Century Communities responded:
Thank you for sharing. We will forward your comments to our purchasing team.
Total Score 3
Quality 2
Trustworthiness 4
Value 2
Responsiveness 4
House Buying
- Richard P.
- Verified HomeBuyer
- January 07, 2020
- Denver, CO
House is well built. The few things that did come up during construction did cost us as the builder refused to make changes even at their own fault. The warranty issues have been slow to be resolved and are still waiting on some after 3 months.
Total Score 3
Quality 4
Trustworthiness 2
Value 4
Responsiveness 2
Century Communities - Still waiting for exterior trim over window to be painted.
- Mark G.
- Verified HomeBuyer
- September 24, 2019
- Arvada, CO
Still waiting for exterior trim over window to be painted. Bathroom Floor was promised to be replaced. Instead it was patched Working with corporate on a closing was terrible. As a Broker for 40 years it was stunning how inept Century Corporate could be. Fortunately, One of the sales staff was very professional ,helpful and a pleasure to work with. All worked out despite the B.S. Now that there self created obstacles are behind us, all is good
Total Score 3
Quality 4
Trustworthiness 2
Value 4
Responsiveness 2
A good house
- Joshua B.
- Verified HomeBuyer
- September 03, 2019
- Frederick, CO
Check the garage make site your car fits first the stairs are a issue in most garages and the depth is different between houses in the garage
Century Communities responded:
Joshua,
Thank you for your observation.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Century Communities - Follow up on any issues after closing is poor and slow.
- George ..
- Verified HomeBuyer
- July 09, 2021
- Parker, CO
Follow up on any issues after closing is poor and slow.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Nice home for the price.
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Aurora, CO
Nice home for the price, staff is nice. Takes too long to get fixes done, once you have moved in.
Century Communities responded:
Hello- Thank you for letting us know. If you haven't please use our web-sight to submit claims. www.centurycommunities.com
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Century Communities - For the most part all was good.
- Gina V.
- Verified HomeBuyer
- January 16, 2020
- Parker, CO
For the most part all was good. Final walk through, super didn’t flush toilets, turn lights off/on, light stove/oven and I did have a few problems immediately after moving in. I have chip painting, and doors with dents, cabinets missing shelf hooks (still haven’t rec’d after asking). For the most part all good but a house that costs close to a half million dollars should really be flawless.
Century Communities responded:
Gina-
thank you for your feed back. Visit our web sight at www.centurycommunities.com to fill out a work order.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Average
- Jason C.
- Verified HomeBuyer
- January 07, 2020
- Castle Rock, CO
The home is average quality compared to custom homes, however good quality for production homes. Because the housing market in the Denver area is outrageous, the price of the home, I feel is overpriced for the quality. After moving into the home, it took going to the Century Communities National HQ to get an issue resolved.
Century Communities responded:
Jason-Thank you for sharing your thoughts. If you need to contact Century please visit our web-sight.
www.centurycommunities.com at the top of the page is a homeowner tab and fill out a service request.
Total Score 3
Quality 4
Trustworthiness 3
Value 2
Responsiveness 2
Bad communication.
- Ramiro ..
- Verified HomeBuyer
- June 22, 2021
- Aurora, CO
House still missing things to finish. Waiting 3 months and counting. After you close they don't care what you're missing.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Poor communication
- Benjamin ..
- Verified HomeBuyer
- June 08, 2021
- Erie, CO
Overall we are happy with our home. Although, it was after many issues resolved, and some still remain. The follow up and communication has been very poor. With our tick list items still at bay, and some very lacking expertise on homes and construction in general. I feel that the employees who do the final walkthrough and tick list items are not skilled in building construction or finishing. We were told many untrue things such as a ceiling register being a “whole house fan” or when I found the radon fan unplugged in the attic, “oh good catch, no one really goes up there after the ...
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Century Communities - Sales team was great.
- Tyler ..
- Verified HomeBuyer
- March 31, 2021
- Erie, CO
Sales team was great. Quality of materials and warranty team are not so great. I have had about ten issues since I moved in three months ago and half of them are still not fixed after multiple trips out. Things we asked them to fix were missed between final walkthrough and closing. Shortcuts taken like missed caulking. Random maintenance people coming out for issues not related to my house. Very frustrating experience from the time I closed until now, and hate having to spend so much extra time micromanaging the maintenance team.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Love our house but feel like an afterthought to the builder they had completed the sale
- Andrew ..
- Verified HomeBuyer
- March 26, 2021
- Castle Rock, CO
Overall the buying process was pretty seamless. I liked that all the parties involved were part of the same company so that helped make sure everything went relatively smoothly. We purchased a home that the original buyer had dropped out of so we didn’t experience any of the selection process but happy with what the other buyers picked. After moving in though we noticed a lot of workmanship issues that we missed during the excitement of the pre-move in walkthroughs. Things you can definitely tell they were rushing to finish before our closing date that got moved up 2 weeks. Paint drops on the ...
Century Communities responded:
Thank you for taking the time to write and share your experinace Andrew- When your ready please visit our web site www.centurycommunities.com to submit any warranty concerns
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 1
It was very rushed. They care more about the money than the quality, It was about closing out contracts at end of year
- Angela ..
- Verified HomeBuyer
- March 05, 2021
- Denver, CO
I wish that i moved into my house with a smile on my face. What should have been a great experience was less than due to the amount of little things that have needed attention. Now the people who have been working with me to resolve the issues have been great. The builder and quality of their work has left a lot to be desired.
Century Communities responded:
Angela- we will contact the team and follow up on your experience. Thank you for sharing.
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 5
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