Century Communities Reviews in Denver, CO

We feel that the purchased condo and community are an overall excellent value. The sales staff was excellent and we are satisfied that our expectations were met. The only negative so far is that there has not been good responsiveness to our warranty issues. The few problems noted since purchase have not been fully addressed since our closing in December ( it is now April).

Still have a couple outstanding issues.

Overall, this experience has had ups and down. There were many problems we need to have fixed at our walk-through that were not fixed, and we had to do a second walk-through where things still were not complete after signing. Those items plus a list of 12 other items had to go to warranty claim. Both Chuck and Ryan are great, however, everyone else like tradesman have not been hospitable. If you do the job right the first time, then we do not have to call you, however, if it was incomplete or done poorly, its should be fixed since it is a BRAND NEW home. Example: Entry way transition has offset cuts for the transition piece, so they are not centered. These are easy cuts to make, you should have done it right the first time, yet I have to hear a tradesman complain about the work, and ask me if I have extra trim for the job. ... More

We are please with the house, good avlue for he money but a couple of things materials not to standard. Issues have been answer quickly but work has taken too long and unfinished,

Some minor things wrong that I am now starting to find. Nothing major though. Jeb has been outstanding throughout the process!!! Always gets back to you right away. As far as the community... trying to live in my townhome as construction continues around me has not been fun. Parking is poorly planned. Construction workers playing there music loud, etc. Also things not being explained to me before they happen. Such as tearing up my yard to place a street light... that was quite a surprise that morning. Overall the community is in a good location. Hopefully with feedback we can improve on The parking situation and communication. ... More

We love this house. However, some workmanship was poor, the grounds are getting landscaped and finished very slowly, and issues aren’t getting addressed timely.

It is unfortunate that when you have an issue with your home and have to make a claim that they don’t let you know they received your message or let you know when they are coming out to resolve it. I always had to reach out to my sales person to try and get anything done. They still haven’t fixed a few of my issues. Nothing bugs me more than people that say they are going to do something and they don’t. Seems to me like once they get your money, they could careless about you and your home after that!!

Our sales person (Brianna) and GC who handled warranty (Cody) for first 30 days were great! Warranty department is terrible. We have submitted a warranty claim for a few items and have not gotten a response. The flooring contractor has failed to fix floor boards after two or three visits, we have no kitchen lights, and there are dripping noises in the master bath.

So over all Ok with he local people, but our Fireplace and Stove top hood do not work properly. I submitted a claim for the fireplace in early November and one for the hood early December and have not heard a word from the warranty dept. I got the "Covid" excuse that it could take some time to get back but 2 months?

I found a beautiful home in Colliers Hill that I fell in love with. During the loan approval process two different lenders turned me down. Century Communities worked very hard to find a lender that would work with my special circumstances and I was able to get a loan and purchase my home. Thank you to the staff at Century Communities! I love my new home and my neighb

I bought this place as an investment property, but but almost 5 month into this, I haven't managed to rent, one of my biggest problem it is that you seen to have allowed to many investors at the same time and your bedroom are very small

We've heard many stories, but I'll share just our own. We signed in May, 2020 but right away, things started to change. The builder decided to make changes that we hadn't signed off on, and it was a struggle to get those things that helped us make the decision to buy. We were caught in the interim stages of "that's what it was, this is how we are changing the homes for the future". A lot were architectural changes that weren't consistent with the model that we based our buying decision on. Throughout the process we felt we had to visit the construction site every other day to maintain the quality control of the build, in the seeming absence of project management. These included a missing pantry, the wrong interior doors installed, a severely sloped and cracked back porch, fan wiring that was missing, wrong hardware installed, gaslines misplaced which resulted in our 2nd oven sitting in our dining room for two weeks after we moved in, missing front and back porch lighting missing an exterior gasline and numerous trim and wiring issues. But the good news is, since we didn't sign the check list and gave an honest and brutal initial review, some fabulous higher ups who wanted to make things right for us and going forward for future buyers, most of those things got corrected. We're now waiting on a replacement to a dinged garage that was pointed out to us on our walk through on 11/18 and a poorly designed gutter drain that many are complaining about that drains into a PVC pipe under the driveway that freezes and will crack and ruin our driveway. All this being said, we really liked the house when we decided to buy it, and now that most things are resolved, we do really like the house and hope Century continues to be accurate in what it shows potential buyers and responsive to people who buy here. ... More

The salesman was very responsive to my questions and if he didn't know himself, he made sure to find out quickly. Unfortunately the builder wasn't as accommodating to our requests especially when our inspector noticed issues. Luckily we had our own inspection because it failed in almost every step of the way. We were able to get the major issues fixed but minor issues weren't taken into account. Also Inspire Home loans process is terrible and not worth the design credit. You need to improve that process/ communication because they made the process extremely difficult, especially when requesting documentation from us. Overall I wouldn't buy another Century home due to the building process but the quality of the home is good. ... More

Our personal experiences with individuals (sales staff, design staff and construction staff) were cordial, professional and as-to-be expected. However, it is obvious the home was built with the lowest-cost materials / methods. The concept of "craftsmanship" is wholly absent.

House is well built. The few things that did come up during construction did cost us as the builder refused to make changes even at their own fault. The warranty issues have been slow to be resolved and are still waiting on some after 3 months.

Sales Experience was amazing with Anette, would love to work with her again and cant recommend her more. Our construction foreman was great, kept us up to date, took the time to answer lots of questions and did the best he could under the circumstances. The actual resulting house due to sub par subcontractors is the real negative overall. Trim, paint, drywall, tile, landscaping, etc. No pride in their work and a corner cut/rushed finished product. The warranty process has been ok so far but we are having them come back to do things that never should have had to be done in the first place. Uneven counters, bad trim, popping drywall corners, gaps in the tile grout, etc. Pure simple things that quality work would have covered. We won't use Century again and can't recommend them to others because of their poor choice in subcontractors. The "Process" of buying a home is great with them but the actual finished product is not the best due to the lack of quality subcontractors. (This seems to be a problem in the Denver area with several builders, where have all the good subs gone?) ... More

Still waiting for exterior trim over window to be painted. Bathroom Floor was promised to be replaced. Instead it was patched Working with corporate on a closing was terrible. As a Broker for 40 years it was stunning how inept Century Corporate could be. Fortunately, One of the sales staff was very professional ,helpful and a pleasure to work with. All worked out despite the B.S. Now that there self created obstacles are behind us, all is good

Check the garage make site your car fits first the stairs are a issue in most garages and the depth is different between houses in the garage

Follow up on any issues after closing is poor and slow.

House still missing things to finish. Waiting 3 months and counting. After you close they don't care what you're missing.

Overall we are happy with our home. Although, it was after many issues resolved, and some still remain. The follow up and communication has been very poor. With our tick list items still at bay, and some very lacking expertise on homes and construction in general. I feel that the employees who do the final walkthrough and tick list items are not skilled in building construction or finishing. We were told many untrue things such as a ceiling register being a “whole house fan” or when I found the radon fan unplugged in the attic, “oh good catch, no one really goes up there after the insulation.” Still to this day, we have put in warrantee requests weeks back without hearing anything. The easiest fix for all this is to communicate well, and to not pretend to be an expert and use words like, ‘I don’t know, but I’ll find out and get back to you.’ ... More

Sales team was great. Quality of materials and warranty team are not so great. I have had about ten issues since I moved in three months ago and half of them are still not fixed after multiple trips out. Things we asked them to fix were missed between final walkthrough and closing. Shortcuts taken like missed caulking. Random maintenance people coming out for issues not related to my house. Very frustrating experience from the time I closed until now, and hate having to spend so much extra time micromanaging the maintenance team.

Overall the buying process was pretty seamless. I liked that all the parties involved were part of the same company so that helped make sure everything went relatively smoothly. We purchased a home that the original buyer had dropped out of so we didn’t experience any of the selection process but happy with what the other buyers picked. After moving in though we noticed a lot of workmanship issues that we missed during the excitement of the pre-move in walkthroughs. Things you can definitely tell they were rushing to finish before our closing date that got moved up 2 weeks. Paint drops on the floors, gaps between the carpet and floor boards to where you can see the material under the flooring, crooked mirror fixtures and just tons of spots on the walls and floorboards we had to touch up ourselves. There were a couple of items they were able to address on our last walk through before closing but there were others they said they would come back to fix and have yet to come back on anything. Hopefully it will be addressed like promised when we submit our first list of items on the warranty claim. I can definitely say that you get the Royal treatment up to closing but after you move in and they have your money you can’t help but feel like an afterthought when raising concerns. ... More

I wish that i moved into my house with a smile on my face. What should have been a great experience was less than due to the amount of little things that have needed attention. Now the people who have been working with me to resolve the issues have been great. The builder and quality of their work has left a lot to be desired.

Hard to get a person to spread With when something is needed. And the issue submittal for Is less Than ideal and does not always get a result.