Century Communities Reviews in Denver, CO

It was not a great experience. There have been so many issues with plumping and HVAC since moving in. Although they are responsive to requests, it should not have been an issue in the first place. Spending so much time trying to get things fixed!

There was a bit of a bait and switch on the pricing. The sell sheet, we were issued on a house, the sales person had written down. Once we began the contract process a new price appeared and had to be renegotiated. There was an area of the floor which felt like you were walking up hill. The difference was 5/8 of an inch drop over 4 feet. After having several contractors stop by, they decided that although this was an issue of seating of the joist on the foundation wall, they were just going to grind down the subfloor to resolve it. The contractor came and took out an 1/8, which did not resolve the issue. Ended up hiring a flooring contractor to do the quality work we expected, as we were told by the builder and his contractor, this is as good as it gets. Hand written electrical panel schedules you can barely read, I'm assuming they are in English but can't tell. No thoughtfulness applied to location of electrical components. As a former Electrician myself, I always put a bit of thought into how the owner, or user would operate a switch, or whether the middle of the wall might be used by the owner for decorations, rather than installing a switch. Just simple things like that, speak to the overall quality of the build. Many many of the neighbors have complained about issues from countertops broken from cooktop installs, to roofs leaking during one of our massive snow storms. Just poor poor quality of build. ... More

It's been a bad experience, have so many issues with the house and after repeatedly sending messages to the folks who are responsible for the warranty work, no one has contacted me. I am very disappointed with this builder, i can only hope that this degraded way of working is because of covid.

Title says it. Would not recommend this builder. Cheap parts used throughout house.

Quality of the workmanship is made even worse by the complete lack of follow up and care for the customer demonstrated by Century. Promises made over and over were not delivered upon and even the warranty leads admit to the poor contractor work quality being provided.

I closed the house on Jan 29th, first issue arose when the pipe behind the bathroom shower burst flooding the basement and closets. The bathroom tiles 2 of them have been taken out and the carpet removed. Literally it is more than a month now and I have not been able to use the shower. The customer experience is very bad the maintenance crew never show up on time and they block the whole day just to stay at home for them cancelling all my appointments. They never update / give courtesy calls , if i reach out to the warranty team they hit back at me asking not to call them and are very rude. No updates , nothing, i need to keep following up with them and it has been a horrible experience so far. Never going to buy another Century property again. Just being honest here. Thanks. ... More

Lower your expectations. Houses are built based on speed not quality. Floors and uneven, walls aren’t straight, paint drips and missed spots everywhere, gaps in all finishes. Warranty items are only responded to if you state “water is leaking”.

We had many many problems throughout the build process. Our salesman was pretty unresponsive to emails. We had multiple things not finished before closing, and the only reason I closed was because we'd lose $10K if we didn't. We still have an issue with our roof that I pointed out to them at least 4 months before close. The area manager told me they would fix it, but here we are 4 months post-close, and the issue still remains. Overall, a horrible process and will absolutely never build a home with Century Communities again.

Century applied an arbitrary lot premium to the purchase price which was significantly higher than purchase price of adjacent lots and would not adjust the purchase price after the price of adjacent lots was discovered through search of public records. The date of closing was unilaterally scheduled before the house was completed and there are outstanding punchlist items that still have not been completed 3 1/2 months after closing. Numerous cosmetic repairs were required after closing and took multiple appointments to complete. Countertops were damaged during construction and have not been replaced after countertop expert decided they could not be repaired. This is not the first house we have had built, it is by far the worst experience and it still is not over. Century deserves negative stars. ... More

FIrst time homebuyer. I understood certain things during this process, but it has overall been a horrible experience. Every room in my place has had to be re-worked. The kitchen flooring has been worked on 6 times and it still isn't fixed. Very bad experience. At the end of the day I do have a home, but the process has been way below the standard I was hoping. Communication, the follow up, quality has all been very poor.

The sales experience was full of misleading information to get us to design the contract, the building process was rushed, Century mad is close when the house was not ready and dirty, and the plumbing is atrocious. The meter piping is leaking and 3 attempts to fix, it’s still leaking and I am paying for all the lost water. Unacceptable service throughout the entire process.