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Century Communities Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Century Communities.

Read all 35 verified reviews from homeowners that built a new home with Century Communities in the Atlanta area. Atlanta homeowners have rated Century Communities an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Century Communities

has 3.5 out of 5 stars in Atlanta Area

35 Reviews in Atlanta Area

Ratings by Category

Overall 3.5

Quality 3.3

Trustworthiness 3.3

Value 3.5

Responsiveness 3.1

Century Communities in Atlanta Area

View Homes

Customer Reviews

Delay

  • Keefe ..
  • Verified HomeBuyer
  • January 07, 2021
  • Cumming, GA

I was not given everything promised before and after closing. Have been in home for 4 months

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Very Friendly

  • Elise ..
  • Verified HomeBuyer
  • November 19, 2020
  • Snellville, GA

Although Steve is very friendly and an overall nice person I am not happy. I think my house was built in a rush. I have a lot of things that needs to be fixed such as my floor, which is starting to separate. As you can see, I've only been in the house for a little over three months. My backdoor do not close properly, my closet door in the mud room do not close.

Century Communities responded:
Elsie- Please go to our web page and fill out a warranty request. www.centurycomminities.com at the top of the page is a tab that says, homeowners. Thank you for sharing. We strive to do our best but looks like we fell short. We want to make it right and for you to love everything about your home.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Century Communities - After first month no one gives a care.

  • Stephanie ..
  • Verified HomeBuyer
  • January 12, 2021
  • Cumming, GA

After first month no one gives a care. I never received my google hub as promised in my contract. Constantly getting workers ringing my doorbell while I am trying to work instead of getting emails from the community.

Century Communities responded:
Stephanie- we will contact the division so they can communicate with you properly and work with your schedule.

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Promises to fix poor workmanship at the final inspection and never responded to our concerns. On 12/4/2020 my husband sent and email to Warranty Atlanta TM 33 373972 and we are still waiting for a response. Attic insulation is still missing.

  • Richard ..
  • Verified HomeBuyer
  • January 06, 2021
  • Canton, GA

If everything is not done to your satisfaction before closing, reschedule another closing. My husband had to make the majority of the repairs to the house that I pointed out at our inspection before closing. We were told to say that everything is fine at our closing (even when it wasn't) as they promised to make repairs after we moved in.

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Century Communities - - Quality of the house (Material, Finish) is definitely not worth

  • Casey ..
  • Verified HomeBuyer
  • January 19, 2021
  • Dallas, GA

- Quality of the house (Material, Finish) is definitely not worth what I paid for. - Avoid these builders at any time to prevent any issues with your home buying experience.

Century Communities responded:
Thank you Casey for taking the time to share. If there are concerns that need to be addressed please reach out to us at www.centurycommunities.com. We do want you happy for choosing us as your builder of choice.

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

no one call me about my problem that I have now with the thermostat

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2021
  • Mcdonough, GA

check Everything no matter how small it seem

Century Communities responded:
We have many hard inspections throughout the process as well as 3 party inspections but you're more than welcome to inspect as well. (:

Total Score 1


Quality 5

Trustworthiness 1

Value 4

Responsiveness 1

Century Communities - HVAC system is flawed and they won’t replace it .

  • Janel ..
  • Verified HomeBuyer
  • January 11, 2021
  • Atlanta, GA

HVAC system is flawed and they won’t replace it .. other finishing items are poorly made and at walk through said nothing can do done and was not the

Century Communities responded:
Janel, We will forward your concern to the division in GA.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Only when you don't have other options

  • Ravindra ..
  • Verified HomeBuyer
  • November 03, 2020
  • Fairburn, GA

Worst experience through out all phases - contract, buying, warranty issues. Sales agents do not have any information/experience with their job, you always get wrong information. Building quality is poorest. I moved in 2 months back. I already have multiple serious issues. One of them is water leak in basement. Warranty: You will never get a response from warranty nor issues will get fixed

Century Communities responded:
Ravindra- we will contact the division and follow up. In the mean time please submit any outstanding concerns to www.centurycommunities.com at the top of the page will be a tab for homeowners. From there you can submit service requests

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Was fine until the moment we closed.

  • Heather B.
  • Verified HomeBuyer
  • July 28, 2020
  • Cumming, GA

Sales process was great. Quality of home is fine. However, the weekend prior to closing Century failed to secure our home, and subcontractors used our home as a break room. Due to work boots, Sheetrock mud, etcetera, our hardwoods were destroyed. We’re almost 4 months out now and century still hasn’t done the right thing and replaced them, even though their representatives agree that needs to happen. We have other issues as well. After sale, even though people are “nice” nothing seems to get accomplished. We’re extremely sad to say that we can not recommend Century due to post sale issues.

Century Communities responded:
Heather- thank you for your candid response. We have notified the team/division. With the pandemic (COVID19) we understand scheduling trades and timely responses have been a challenge. We are working diligently through the work orders that have come in since March even when we couldn't schedule anything because of state and federal mandates at the time.

Total Score 1


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Terrible experience

  • Antwain A.
  • Verified HomeBuyer
  • July 28, 2020
  • Fairburn, GA

I will never recommend this company to anyone. Cheap materials and poor work ethics!

Century Communities responded:
Thank you Antwain for your response. If there is anything we need to address please let us know at www.centurycommunities.com

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1