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Century Communities Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Century Communities.
Read all 152 verified reviews from homeowners that built a new home with Century Communities in the Atlanta area. Atlanta homeowners have rated Century Communities an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Century Communities in Atlanta Area
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Customer Reviews
Whisper Point Owner Review
- John S.
- Verified HomeBuyer
- September 11, 2019
- Cumming, GA
Whisper Point is a very nice neighborhood for all ages. There is a good variety of home models from which o choose with a long list of extras to customize to your own taste. The staff is friendly and all warranty work has been completed in a satisfactory manner. We love our homes layout and hope that others buyers will feel the same. Thank you to Century Communities.
Century Communities responded:
John,
Thank for the kind and warm response. We appreciate it.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Century Communities - Great service
- Anonymous
- Verified HomeBuyer
- September 10, 2019
- Fairburn, GA
Great service
Century Communities responded:
Thank you for letting us know.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Quality of home
- LeChanda M.
- Verified HomeBuyer
- January 28, 2020
- Snellville, GA
Beautiful home . Based on the money I spent I would have liked to have more back yard and more driveway .
Century Communities responded:
LeChanda,
Feedback from our valued homeowners makes a world of difference. Thank you!
Total Score 5
Quality 5
Trustworthiness 4
Value 3
Responsiveness 5
Love the build and contractors attention to detail; However, HOA is slow to respond unlike Sales and Construction.
- Judy O.
- Verified HomeBuyer
- November 19, 2019
- Cumming, GA
Great Value build. Numerous options to customize to your needs. Very friendly sales and construction teams!
Century Communities responded:
Judy,
Thank you for sharing. It's always great to hear the team is there for you.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 1
5 out of 10 at best
- Margaret O.
- Verified HomeBuyer
- July 09, 2019
- Braselton, GA
Disappointed I have to pay extra for a garage door opener and trim around my windows. Also not happy with the very limited choices of the standard things like cabinetry and flooring. I’ll have to spend time and Money tearing out most of it.
Century Communities responded:
Margaret-
Our apologies if the options were not explained as they should have been during the sales process but you sharing your experience helps get better at that and can coach and train others to be better at that.
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Century Communities - Since the walk through I have been contacting warranty with issues
- Delia G.
- Verified HomeBuyer
- November 12, 2019
- Decatur, GA
Since the walk through I have been contacting warranty with issues and still have pending, that it has not been resolve.
Century Communities responded:
Delia,
Thank you for sharing. If you still need anything please go to centurycommunities.com & look for the homeowner tab.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Century Communities - the home buying experience was great.
- Erasmus ..
- Verified HomeBuyer
- January 12, 2021
- Fairburn, GA
the home buying experience was great... But follow up issues with the plumbing and the refrigerator has left a bad taste in my mouth. I am currently trying to schedule a drywall repair that should have been done a week ago!
Century Communities responded:
Erasmus- Please visit our web-site www.centurycommunities.com at the top of the page is a tab that says homeowners. this is where you can submit a claim for the drywall and plumbing. for the refrigerator, you can also go directly to the Whirlpool web page to schedule a technician .
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
It was a smooth process with the financing and the builder.
- Beverly ..
- Verified HomeBuyer
- December 11, 2020
- Riverdale, GA
However, many items in our home needed repairs: dishwasher, stove, furnace, bedroom doors don’t lock, heat is not evenly distributed through the home, hinges are falling off the doors, and the front door is not secure. The pictures we received from the listing agent prior to purchasing did not match the finish house. When asked about the change, we were told that the picture included upgrades. We were not informed about the drainage/ditch until after we were under contract.
Century Communities responded:
Beverly- We welcome your honest feed back. We truly strive to better our processes and train our field teams based on processes or experiences good or not so good. We will use this as an example. Also, please visit our web page at www.centurycommunities.com and open a work order so we can address your concerns stated above. We will also forward this to the division.
Total Score 5
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
Love my home!
- Kenneth C.
- Verified HomeBuyer
- April 07, 2020
- Braselton, GA
Great builder and neighborhood.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Century Community Review
- Daren W.
- Verified HomeBuyer
- September 03, 2019
- Alpharetta, GA
Overall I love my new home, lot, and materials used. I would recommend Century over other builders due to value in their homes. Nice floor plans and quiet community. Area for improvement is in quality control of some of the sub-contractors. In my backyard, half of sod was from old shipment which has bare patches and weeds. The other half was part of new shipment and is excellent: beautiful green lawn, no bare spots, no weeds. I have spent months trying to get one half of lawn to match the other. It is slowly getting better after extensive effort on the "starter lawn", just have to ...
Century Communities responded:
Daren,
Thank you for your feedback with regards to our landscape sub-contractors. This message will be forwarded to the Division. We strive to improve and your information will help.
Overall we are glad you are happy with your home.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Love our new home!
- Anonymous
- Verified HomeBuyer
- August 05, 2020
- Buford, GA
Keep lines of communication open when purchasing a new home.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Door came off hinges weeks ago submitted incident still no contact to repair
- Cedrick P.
- Verified HomeBuyer
- October 01, 2019
- Covington, GA
Building was not sealed properly or shall I say treated for Inscects ants are taking over the home
Century Communities responded:
Hello Cedrick,
Thank you for your review. We do a termite control at the frame stage of the home. I'm certain I'm speaking for all builders here but no home is 100% insect proof. This is why we recommend a pest control service.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Better than i expected
- Atu K.
- Verified HomeBuyer
- September 24, 2019
- Cumming, GA
Overall I think Century is a great builder. There were a few minor issues I came across with my yard and response times to certain questions as well as the constant changing of sales reps through my process. However overall they were very accommodating and even moved out close date to fit our travel schedule since we moved cross country. We were able to do our walk through’s via FaceTime and when we did our final in person inspection everything was just as we hoped. Really happy with our purchase just disappointed with the shape and size of our yard.
Century Communities responded:
Atu,
I'd like to thank you for taking the time to give us this feed back.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Nice new modern home with lack of attention to detail.
- Alex V.
- Verified HomeBuyer
- December 10, 2019
- Alpharetta, GA
We love our house but we did have many small issues that we needed to get resolved and it was getting frustrating having contractors in and out especially with a baby. Would we buy our house again if we were to do it over? Yes we would, because we love the area and the price was fair for the house we got. If only century vetted their contractors better the quality of the home would be higher but I also realize in this market that is hard to do and maintain quality control on every house.
Century Communities responded:
We are glad you had a wonderful experience. Thank you for sharing.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Owner review
- James C.
- Verified HomeBuyer
- October 08, 2019
- Cumming, GA
The builder has been excellent in helping with issues discovered after move in. Paint is very thin with obvious inattention to detail in certain areas. I think it's a poor subcontractor.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
New Century Home Review
- Adam D.
- Verified HomeBuyer
- October 08, 2019
- Cumming, GA
We love the home and neighborhood. The builder is very responsive to any issues. We are very pleased.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Century Communities - Over all good experience,
- Anonymous
- Verified HomeBuyer
- January 12, 2021
- Duluth, GA
Over all good experience,
Century Communities responded:
Thank you for sharing. Great to hear. (:
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Century Communities - I was pleased with the professionalism century communities showed
- Walter ..
- Verified HomeBuyer
- December 03, 2020
- Riverdale, GA
I was pleased with the professionalism century communities showed me and my Family and their ability to work at problems Unfortunately nobody's is perfect.
Century Communities responded:
Thank you for sharing Walter. (:
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Noisy Upper Floor
- George A.
- Verified HomeBuyer
- April 02, 2020
- Cumming, GA
The absence of a covered back patio in the OAKMONTE as a standard was a mistake. The upper floor is extremely NOISY although fully carpeted. Refrigerator outlet trips occasionally-to be fixed! The builder and office personnel at the model unit were very courteous and professional.
Century Communities responded:
Thank you George for your honest feed back. It helps us make future experiences even better.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pleased
- Lynn J.
- Verified HomeBuyer
- January 14, 2020
- Buford, GA
Overall we are happy with our new construction home.
Century Communities responded:
Lynn- We are so happy that your happy.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
A very good price and good customer service provided by salesman
- Dwayne B.
- Verified HomeBuyer
- January 07, 2020
- Snellville, GA
Very pleased with the price and good professionalism during purchase
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
3815 Gardenside Ct
- Min T.
- Verified HomeBuyer
- September 13, 2019
- Alpharetta, GA
When we moved into the new house, we were generally satisfied with your customer servers: such as finding leakage of water pipes, fault of microwave oven, missing installation of shutters, seepage of water in the basement, termite prevention and other aspects. You responded quickly and sent people to repair and install on site, so we were generally satisfied. The deficiency part is , 1) the garage door has the damage also someone covered with name card to keep out to be noticed , this kind of practice is not quite virtuous, we think this is improper. 2) when the slope protection at the back ...
Century Communities responded:
Min,
Thank you for your feed back. It helps us to improve on our processes. We strive to get better everyday in one of the last production jobs where homes are built by man in all of the elements.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Towne Mill Home
- Anonymous
- Verified HomeBuyer
- August 14, 2019
- Canton, GA
For the most part we're very happy with the house. The appliances are adequate but could be better. After 3 months in the house we're still trying to get window screens for two windows - not major but needs to be resolved. All in all we're happy with the home - it has some nice features and is well built.
Century Communities responded:
Thank you and appreciate the feedback. If you would, could you please email Laura Adame, Century's Customer Relations Liaison @ Laura.adame@centurycommunities.com so that we can expedite getting you the screens you've been waiting on. She will coordinate w/ the local division to make this happen. Thank you!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
New Home Purchase
- Barry W.
- Verified HomeBuyer
- July 22, 2019
- Cumming, GA
Century provides good value for the purchase price. Builder seems to rush to complete the house. Quality control of sub-contractors could be better. Attention to details in finish work is needed.
Century Communities responded:
We're striving to always improve, as homes are still largely assembled by people. That said, appreciate the time you took to give feedback. Thank you, Barry.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Century Communities - I think that some options should be offered basically.
- Hyunsuck L.
- Verified HomeBuyer
- July 16, 2019
- Cumming, GA
I think that some options should be offered basically.
Century Communities responded:
Hyunsuck-
Thank you for sharing. Lots of decisions go into options but we'll pass on your thoughts.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
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