Century Communities Reviews in Atlanta, GA

I have had a problem with my grass before I moved in but was assured that it would grow! Once I closed on my home the grass still did not grow! I contacted the leasing office & was told with watering the grass would grow. Well for about a month we had monsoon rain & still no grass. I do believe that I received a bad batch of sod as SEVERAL of my neighbors moved in AFTER me & they have a great lawn. I have contacted them MULTIPLE times but my belief is that to them this is a non issue! I feel they no longer care because they already made the sale..... This is my 1st home purchase & what s/b a joyous occasion is NOT! I AM VERY UNHAPPY!!!!! ... More

I was not given everything promised before and after closing. Have been in home for 4 months

Not Bad

It’s a $300,000 home. What do you expect?

I recently purchased a home that the quality of the home makes me wish I did not buy the home!

Very laps on repair that should have e been done in there first place bad appliance's have no desire to remedy or fix

They’re putting these things up so fast I question how well the quality will uphold overall. Only been in the house 3 months and have noticed the quality of things deteriorating. I would look elsewhere for a reputable builder. Just because they have the number one volume of homes, that doesn’t make them good.

While our foreman, Rusty, has been very nice, we have had an incredibly frustrating first 4 months in our new home. There were things that needed to be fixed (mismatched shower tile, missing mortar in the stone fireplace, no Google Home equipment or information, etc. We had to basically harass everyone we could think of to get them taken care of. The most frustrating of which was the Google Home system. We were essentially told by Sales that this was not their problem. It was not until we went all the way to the Century Regional Manager that action was taken and we finally just last week received our equipment. There is absolutely no excuse for it to have taken 4 months. We know the product was not out of stock because we can find the unit in every Best Buy we have been in. We are still waiting for our front patio to be corrected. We were promised solid concrete and instead they included a planter area. Now all they will tell us is that the concrete company doesn't want to do it. We're not sure how that is our problem. All we are asking is for you to deliver on what you promised. We were told we would be left with small amounts of leftover interior paint, flooring, tile, etc. as well. We were not. The only thing we have is extra grout and a large amount of exterior trim paint. So overall, yes we love our home. In the end, it will all be fine. But no - it has not been a great experience working with Century, and we would not recommend them to others without warning about the lack of follow through. Either live up to what you promise, or don't promise it. It's so disappointing to feel like you're being lied to and taken advantage of. Regarding quality, there are a few things that have been a bit disheartening. For example, our mantle is absolutely cut crooked on the edge, but apparently that's just too bad. They refused to replace it. We'll have to try and fix it ourselves. I don't understand why they would install such a clearly subpar item. We're also not impressed with the quality of the cabinets. They look nice from afar, but as soon as you get close you can see numerous flaws that have just been painted over. And there are multiple small chips in our granite countertops, which is unfortunate. In a word, our overall homebuying experience has been meh. ... More

Love the lot and floor plan of my home, but can't recommend the overall Century experience. From incorrect pricing provided by agents during the early home-buying process, to Century's inflexibility regarding even minor changes once the slab is poured, to poor quality of construction materials and finish work on the home, I'm beyond disappointed. (To be clear, my home is in Canton -- not Dallas -- Georgia.)

Although Steve is very friendly and an overall nice person I am not happy. I think my house was built in a rush. I have a lot of things that needs to be fixed such as my floor, which is starting to separate. As you can see, I've only been in the house for a little over three months. My backdoor do not close properly, my closet door in the mud room do not close.

Really liked the community and the neighbors, but not the Century communities !! You guys disappear once the house is sold and some employees are very rude!!!

Great home design plans, but needs improvement in creating value for homeowners in workmanship, responsiveness, and treating homeowner as a priority.

The flooring in my bathroom is ripped behind the toilet. My carpeting has paint stains from painters and yet to be fixed. My cabinets are peeling The paint on front door is already peeling and I have only been in the home 3 months.

Started out good but now, four months in. Not impressed! Seeing / finding more flaws with the quality of workmanship. We had leak from the bathtub above the dining room which was fixed. However, we have seen no one to fix the water damage in the ceiling caused by the leak since it happened. We going on 2 months since that occurred. We starting to notice more flaws as well. Stair treads, gutters, lack of caulking, and other things here and there. Biggest concern for me is the amount of material I am discovering buried in the yard. Wire, silt fence, bricks, lumber, concrete, roofing and so on. Again, not impressed! But good luck this seems to be the norm! ... More

After first month no one gives a care. I never received my google hub as promised in my contract. Constantly getting workers ringing my doorbell while I am trying to work instead of getting emails from the community.

We moved in what we thought was going to be our last home purchase. Loved the floor plan, we had a few issues before signing which is normal. Some where fixed others we were told would be taken care of. 1. Upstairs floors creak every time you walk. So embarrassed over the Thanksgiving holiday. Guest were asking how “old is this house”? We responded we just moved in 3 1/2 months ago. They told us y’all got taken! When it rains the patio is soaked as if there isn’t a covering. (Gutters are bad). I was told to call the people on the list we were given and to our surprise no one knows who to call about the creaking floors or the seams that are coming through in the kitchen ceiling, hallway ceiling and sitting room or the gutters! We are paying too much for these things to be happening. We’ll be contacting legal soon. They put these homes up to quick and the quality is poor! I don’t normally give bad reviews but this is ridiculous. ... More

I have been in the home about 4 months now and I have been waiting almost 2 months from the time I submitted a warranty ticket for someone to come and fix my issues. Still no one. One of the issues is a major security risk for my family and the lack of response is disturbing. My first month of being in the house was great and I had great correspondence but it has gone downhill ever since.

Standards are not maintained at all places in the house. The house is handed over with lack of workmanship and quality of construction. Many repairs had to be performed and still issues are coming up. It has major design flaws and also missing wood at some places.

If everything is not done to your satisfaction before closing, reschedule another closing. My husband had to make the majority of the repairs to the house that I pointed out at our inspection before closing. We were told to say that everything is fine at our closing (even when it wasn't) as they promised to make repairs after we moved in.

The size and space of the home is everything that I wanted. Compared to pricing in other communities was a reasonable deal. With that said, it is true that you get what you pay for. Prior to my closing I saw a plethora of things that needed to be either repaired or replaced. The builder made me feel as though my concerns were not valid and pretty much brushed me off. if wasn't until after I made several complaints to corporate that something was done. There are still a lot of things that need to be addressed. I was made promises from the builder that certain issues would be taken care of back in October. It is now the end of January and I am still waiting. Customer service is nice but not effective. I have requested several times to speak with someone/receive a phone call to address my issues. I am still waiting for that courtesy call. I have sent photos, emails, text messages and all of my issues are still not being resolved. My "New" home feels like it is 10 years old. I was sooo excited about buying a home, but Century ruined all of my expectations. The attention to detail and basic craftmanship is not evident. The work is clearly sloppy and full of patchwork and carelessness. It is clear that the builder and the contractors do NOT take pride in their work and craft, and delivering a quality product is not their priority. The only priority is to build a house- not a "home" as quick as possible to turn a profit. I would definitely NOT recommend Century Communities, and I will NEVER purchase from them again. Buyer remorse is real. My opinion may have been different had they addressed my issues from the beginning and showed a little more respect. ... More

my home quality is very average.. i was disappointed after i moved in .. my kitchen cabinets are still yet to fix.. its been 4 months no one responds to work order. quality and fixing of kitchen cabinets is soo cheap(after i got the upgrade) few drawers docent align. toilet pots are the cheapest in market i guess... and special mention for wall paints.. it wears off if u touch it.... its that badly done... i pray and wish this house shouldn't fall of on my head at any time ..

I was referred to Century Communities by a friend whose home had been built by CC. I really loved the way his home looked inside and out. It also appeared to be well built, so I decided to go with CC and have a home built with them. Apparently over the course of time CC made changes to its included features list and a lot things my friend got with his home were now taken off the feature list. I was lucky to be able to get blinds included but only in the front of the home. Going to the showroom was very overwhelming since everything has to be picked that day and no changes can be made once you've signed. I find that the homes are built to quickly and that no one knows how to use a tape measure or a level. I'm also still trying to understand why the builder couldn't show me a color picture of what the front of my home is suppose to look like. He only had a blueprint. I've gone onto the warranty page to submit some issues I had concerns with. That was on October 24, 2019 and I'm still waiting to be contacted. I've also spoken with the builder in my subdivision about some of my issues. Although he and his assistant are very nice, they can't remember everything. Although I do love the style of my home, I just wish that the workers took a little more pride in their work on the interior of the home. I'd just like to let future homebuyers know to check every nook and cranny in their new home before signing on the dotted line. ... More

We love our home but all of the ongoing issues we have had and are still fighting to get corrected have been beyond exhausting. From sewage leaks to roof leaks to an incorrectly elevated front porch (those are just the bigger issues) it has been never ending since moving in and therefore left us little time to enjoy the benefits of owning a new home. Unfortunately, it will make us rethink buying a home from Century in the future. One of the biggest disappointments has been the lack of care that was put into the drywall throughout the house. There are crooked ceiling lines in almost every space, more putty marks than you can count and the nail pops are literally visible from across the room. I am horrified to think how difficult it is going to be to paint these walls. THIS is not something a new home owner should even have to think about. Brand new walls that need more putty that you can carry; some of which could only be corrected by tearing the drywall completely out and replacing it. There was obviously very little accountability with the contractors who left this mess behind for YOUR CUSTOMERS to deal with. If all the issues we were “assured” would be taken care of during the final walkthrough had ACTUALLY been completed CORRECTLY in a timely manner, we would likely have a better evaluation to offer. However, from the roof to the front porch we are still waiting, four months into living in our new home. On a final note, if we wrote down all of the issues we have had, it would be a very long list. Therefore, we are not at all happy with the quality of our home purchase at this time. We are giving two stars because the Customer Service Rep -Hirut Tinsae, has done her very best to assist us and is always kind and professional. ... More

Multiple issues with this new home from electrical to Doors and trim. Tile floors are very uneven and not level. The quality of the landscaping is the worst I have ever seen from any previous builder.

I have things in the house they say would be fix but they will not fix these things.