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Century Communities Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Century Communities.
Read all 127 verified reviews from homeowners that built a new home with Century Communities in the Las Vegas area. Las Vegas homeowners have rated Century Communities an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Century Communities in Las Vegas Area
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Customer Reviews
Century Communities - since moving in, i’ve called several times and emailed regarding
- Detra ..
- Verified HomeBuyer
- April 13, 2021
- North Las Vegas, NV
since moving in, i’ve called several times and emailed regarding issues and have yet to receive a response.
Century Communities responded:
Detra- We have reached out to the team and they have made contact with you. Also, here is our website for any claims in the future. www.centurycommunities.com
Total Score 5
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Century Communities - Orientation good, house perfect no complaints, but when I moved
- Anonymous
- Verified HomeBuyer
- June 15, 2021
- North Las Vegas, NV
Orientation good, house perfect no complaints, but when I moved inside the house and I every single cabinet have a holes inside, I moved the oven to clean and I found some holes in the wall with ants, the kitchen cabinets are not attached properly, the house is under warranty so I called customer service for an appointment more than a month and still today I have not received any calls, if I try to call they answer "it is not an emergency" before proceeding with the purchase Century homes Houses, look for anything, even small details.
Century Communities responded:
Thank you for sharing. The best way to contact us is through our warrantee web page. www.centurycommunities.com. Click the homeowners tab and submit a claim for a rep to contact you.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Century Communities - Every thing was fine till we did not get a response from the
- Jorge P.
- Verified HomeBuyer
- November 15, 2020
- Las Vegas, NV
Every thing was fine till we did not get a response from the issues we found after moving in, it now going on 4 months nothing has been done
Century Communities responded:
Jorge- thank you for your feed back. Please visit our web site at www.centurycommunities.com At the top of the page there is a tab for homeowners to submit a formal request to your concerns. We'll send this as well to your division for review.
Total Score 5
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
Century Communities - There were missing items and wrong door.
- Anonymous
- Verified HomeBuyer
- April 17, 2020
- Las Vegas, NV
There were missing items and wrong door. Getting back to us was prompt and some issues were taken care of promptly and an explanation was given for delays.
Century Communities responded:
Things sometimes happen and we want to make it right. Thank you for sharing.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Some subs not very responsive.
- Michael R.
- Verified HomeBuyer
- January 20, 2020
- Henderson, NV
Jeff is great, he is always responsive, but some of the subs have been a little slow to the game.
Century Communities responded:
Thank you Michael for recognizing Jeff. We strive every day to work with our trades to better serve our customers.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
The sales team and the customer care team are excellent. They addressed my concerns and were able to correct errors. Ryan is the best in the business, and Jeff was a big help with a situation.
- Anita B.
- Verified HomeBuyer
- January 17, 2020
- Henderson, NV
The sales team was quick to respond with any questions and or concerns that I had as well.
Century Communities responded:
Thank you Anita for your warm comments about your experience with our sales team.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Small items.need repair. Cracked tiles in the master sweet. But response has been good.
- Kruithoff L.
- Verified HomeBuyer
- January 07, 2020
- North Las Vegas, NV
Quality of construction was good, but had to insist on some corrections to closet door frames out of square. Corrections were made. Overall good experience
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Home owner
- Hong M.
- Verified HomeBuyer
- October 18, 2019
- Las Vegas, NV
Making sure they clean your floor good if you have tiles. It took me weeks to clean all the glue around the house. I think the cleaner could do better job. Courtney super good with follow up and get things done as requested
Century Communities responded:
Thank you for your honest feed back Mr. Hong. We are always looking to inprove our procesess. I'll be sure to let Cortney know she is doing wonderful.
Enjoy living in your dream home.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Century Communities - showers are done CHEAP!
- Donald K.
- Verified HomeBuyer
- October 02, 2019
- Las Vegas, NV
showers are done CHEAP!,, one piece tub and surround
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Good service and value. Excellent response to any issues.
- James G.
- Verified HomeBuyer
- July 16, 2019
- Henderson, NV
Great staff, well built homes, 1 year warranty
Century Communities responded:
Thank you for sharing.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Sales staff was very knowledgeable and friendly
- Carlee ..
- Verified HomeBuyer
- June 23, 2021
- North Las Vegas, NV
The homes are beautiful and the community is also beautiful.
Century Communities responded:
Carlee, enjoy your wonderful home. Thank you for taking the time to share.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Layout
- Rhonda ..
- Verified HomeBuyer
- June 17, 2021
- North Las Vegas, NV
I love my new home.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Century Communities - David did a good job addressing my needs / repairs
- Jeffrey ..
- Verified HomeBuyer
- March 11, 2021
- Las Vegas, NV
David did a good job addressing my needs / repairs
Century Communities responded:
Thank you Jeffery for sharing about your experience with
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Century Communities - Finished on time, could have done a better job on baseboards
- Melanie ..
- Verified HomeBuyer
- March 11, 2021
- Las Vegas, NV
Finished on time, could have done a better job on baseboards and staircase
Century Communities responded:
Thank you Melanie for sharing.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Unfinished Item
- Clifton N.
- Verified HomeBuyer
- November 26, 2020
- Las Vegas, NV
Some of the things inside the home is unfinished or not complete and needs to be corrected.
Century Communities responded:
Clifton- Thank you for sharing. If you haven't already, please visit www.centurycommunities.com to fill out a warrantee request. We will also share this with the Nevada team.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
easy and livable
- Florencio M.
- Verified HomeBuyer
- September 06, 2020
- Las Vegas, NV
all the people are very helpful
Century Communities responded:
Thank you Florencio for you taking the time to share with us.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Somewhat satisfied customer
- Steven S.
- Verified HomeBuyer
- June 25, 2020
- Las Vegas, NV
The buying experience was good. However, due to the Covid19 interruption I still have 4 pending issues. Three of which are service tickets and one is a purchasing insentive that has not been delivered (google hub). I would like to be kept informed of the status of these from time to time.
Century Communities responded:
Steve, thank you for your patiance during this COVID19 epidemic. We are doing our best being proactive with communication but you can also put in a 2nd request through our www.centurycommunities web site.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Tuscany Home
- Eladio B.
- Verified HomeBuyer
- April 08, 2020
- Henderson, NV
I'm satisfied with the buying experience overall. On the workmanship there are a few minor attention to detail. However, they are quick to respond on issues.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Above average
- Anonymous
- Verified HomeBuyer
- October 02, 2019
- Las Vegas, NV
Do your homework
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Century Communities - Nice home.
- Phil R.
- Verified HomeBuyer
- July 14, 2019
- North Las Vegas, NV
Nice home. Issues with work quality and warranty department.
Century Communities responded:
Phil-
If you have any concerns contact the Las Vegas Division office and ask for Stephanie or Claudia.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Excellence
- Anonymous
- Verified HomeBuyer
- July 12, 2019
- North Las Vegas, NV
Century standard materials in the house start high and upgrades just exceed from there. Gorgeous design and detailing.
Century Communities responded:
Thank you for sharing.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Century Communities - Very nice subdivision and area
- Jamie ..
- Verified HomeBuyer
- May 04, 2021
- North Las Vegas, NV
Very nice subdivision and area
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Great overall experience
- Michael T.
- Verified HomeBuyer
- March 11, 2020
- Henderson, NV
The house buying experience with Century was great. The only issue I've had is after my walk-thru, things that were supposed to be fixed or repaired, was not. I will be getting it all fixed and completed I hope before my one year warranty expires!
Century Communities responded:
Hello Michael- Thank you for sharing. If you items that are still outstanding from the walk through please submit a claim at www.centurycommunities.com and find the homeowner tab at the top of the page.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Good
- Felipe D.
- Verified HomeBuyer
- February 12, 2020
- Las Vegas, NV
Overall okay experience. Not the worst but not the best.
Century Communities responded:
Felipe-
Thank you for your honesty. Century strives to make your experience the best. Your comment allows us to train our teams to make sure we go that extra step.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
The best was the Sales Team and the Finance Team.
- Scott ..
- Verified HomeBuyer
- June 25, 2021
- Las Vegas, NV
After items were completed all is well. We still have a large electrical wire lose by the AC unit that I have requested several times to be removed. Just be prepared to have to follow up and track down the construction supervisor.
Century Communities responded:
Scott, we have passed this on to the team. They will be contacting you to inspect.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
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