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Century Communities Reviews
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What Homeowners Have to Say About Century Communities.
Century Communities has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Century Communities 947 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Love my home!
- Kenneth C.
- Verified HomeBuyer
- April 07, 2020
- Braselton, GA
Great builder and neighborhood.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great experience!
- Danielle M.
- Verified HomeBuyer
- January 09, 2020
- East Garrison, CA
Everyone that was a part of the process with Century Communities was very friendly and informative.
Century Communities responded:
Danille-
What a wonderful experiance. Thank you for sharing.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Century Community Review
- Daren W.
- Verified HomeBuyer
- September 03, 2019
- Alpharetta, GA
Overall I love my new home, lot, and materials used. I would recommend Century over other builders due to value in their homes. Nice floor plans and quiet community. Area for improvement is in quality control of some of the sub-contractors. In my backyard, half of sod was from old shipment which has bare patches and weeds. The other half was part of new shipment and is excellent: beautiful green lawn, no bare spots, no weeds. I have spent months trying to get one half of lawn to match the other. It is slowly getting better after extensive effort on the "starter lawn", just have to ...
Century Communities responded:
Daren,
Thank you for your feedback with regards to our landscape sub-contractors. This message will be forwarded to the Division. We strive to improve and your information will help.
Overall we are glad you are happy with your home.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Century Communities - Fairly well built home.
- James R.
- Verified HomeBuyer
- August 27, 2020
- Kerman, CA
Fairly well built home. Some issues at build. But fast and very responsive to repairs.
Century Communities responded:
Thank you James.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Love our new home!
- Anonymous
- Verified HomeBuyer
- August 05, 2020
- Buford, GA
Keep lines of communication open when purchasing a new home.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Century Communities - Staff are very responsive to our needs
- Thomas W.
- Verified HomeBuyer
- July 02, 2020
- Fresno, CA
Staff are very responsive to our needs
Century Communities responded:
Thomas- we truly do our best to be. Thank you for sharing.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Century Communities - Builder installed the wrong size (Too Big) attic stairs.
- Jay F.
- Verified HomeBuyer
- June 09, 2020
- Fulshear, TX
Builder installed the wrong size (Too Big) attic stairs. They cut off the bottom so stairs would fully extend when open. But by cutting off the bottom, it is difficult for a person who is 6'2", to reach up and grab the bottom step to pull down and open the stairs. Disappointed in this aspect of the home. The rest of the home seems to be in good order.
Century Communities responded:
Jay- please submit a warrenty request to have the trade inspect the attic stairs.www.centurycommunities.com
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Water leak repair
- Matt P.
- Verified HomeBuyer
- June 08, 2020
- East Garrison, CA
Exterior major water line leak outside of home due to heavy operator equipment during construction.
Century Communities responded:
Speaking with the team it looks like we have had this repaired.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Century Communities - There were missing items and wrong door.
- Anonymous
- Verified HomeBuyer
- April 17, 2020
- Las Vegas, NV
There were missing items and wrong door. Getting back to us was prompt and some issues were taken care of promptly and an explanation was given for delays.
Century Communities responded:
Things sometimes happen and we want to make it right. Thank you for sharing.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Good home builder
- Bat-sheva S.
- Verified HomeBuyer
- April 16, 2020
- Tumwater, WA
Had very positive experience with home builder.
Century Communities responded:
We are glad you had a positive experience and you shared.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
My review
- Joy M.
- Verified HomeBuyer
- April 08, 2020
- Leander, TX
Rated 3 for trustworthiness because dog park and fully stocked pond for fishing was clearly stated but has never been provided
Total Score 4
Quality 5
Trustworthiness 3
Value 5
Responsiveness 5
Good
- Kam L.
- Verified HomeBuyer
- April 07, 2020
- Chino, CA
Good helpful.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Wonderful experience
- Gemma H.
- Verified HomeBuyer
- March 31, 2020
- Dacono, CO
Jason was awesome and took care of any issues found at the walkout, everyone was friendly and Victoria also was great at communication of updates on the house progress.
Century Communities responded:
Gemma- It's nice to hear people like Jason and Victoria's name called out. We will surly let them know. We're happy that your happy.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Minor Issues after move in but all taken care of quickly
- Ryan G.
- Verified HomeBuyer
- March 10, 2020
- West Jordan, UT
We love the house and the area we moved into. Everything went well during final walks and closings. After move in we had a few minor issues that were all resolved promptly through the warranty team.
Century Communities responded:
Ryan- Thank you for sharing. It's wonderful to hear how your experience went.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Some subs not very responsive.
- Michael R.
- Verified HomeBuyer
- January 20, 2020
- Henderson, NV
Jeff is great, he is always responsive, but some of the subs have been a little slow to the game.
Century Communities responded:
Thank you Michael for recognizing Jeff. We strive every day to work with our trades to better serve our customers.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
The sales team and the customer care team are excellent. They addressed my concerns and were able to correct errors. Ryan is the best in the business, and Jeff was a big help with a situation.
- Anita B.
- Verified HomeBuyer
- January 17, 2020
- Henderson, NV
The sales team was quick to respond with any questions and or concerns that I had as well.
Century Communities responded:
Thank you Anita for your warm comments about your experience with our sales team.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Small items.need repair. Cracked tiles in the master sweet. But response has been good.
- Kruithoff L.
- Verified HomeBuyer
- January 07, 2020
- North Las Vegas, NV
Quality of construction was good, but had to insist on some corrections to closet door frames out of square. Corrections were made. Overall good experience
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great people, product ok
- Laura A.
- Verified HomeBuyer
- January 07, 2020
- Castle Rock, CO
The house generally is in good shape, it’s just a few strange things...location of light switches, location of thermostat. Also things like lights flickering within months of install just are annoying - especially when they are the ones you can reach with out an extra long ladder.
Century Communities responded:
Laura- thank you for your feedback. We strive to learn and make things better.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
no bang for the buck
- Carol A.
- Verified HomeBuyer
- November 19, 2019
- Port Orchard, WA
Great area and super construction supers and office people,( Mick, Kevin and Todd) Construction done with cheap and of lessor quality materials and not a finished product one would expect for the price paid. Still have trash and construction junk next to our home on common area and which is covered in scotch broom. Numerous calls for cleanup, but nothing yet.
Century Communities responded:
Carol,
Please submit a claim. centurycommunities.com and go to the homeowner tab.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Home owner
- Hong M.
- Verified HomeBuyer
- October 18, 2019
- Las Vegas, NV
Making sure they clean your floor good if you have tiles. It took me weeks to clean all the glue around the house. I think the cleaner could do better job. Courtney super good with follow up and get things done as requested
Century Communities responded:
Thank you for your honest feed back Mr. Hong. We are always looking to inprove our procesess. I'll be sure to let Cortney know she is doing wonderful.
Enjoy living in your dream home.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Door came off hinges weeks ago submitted incident still no contact to repair
- Cedrick P.
- Verified HomeBuyer
- October 01, 2019
- Covington, GA
Building was not sealed properly or shall I say treated for Inscects ants are taking over the home
Century Communities responded:
Hello Cedrick,
Thank you for your review. We do a termite control at the frame stage of the home. I'm certain I'm speaking for all builders here but no home is 100% insect proof. This is why we recommend a pest control service.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Better than i expected
- Atu K.
- Verified HomeBuyer
- September 24, 2019
- Cumming, GA
Overall I think Century is a great builder. There were a few minor issues I came across with my yard and response times to certain questions as well as the constant changing of sales reps through my process. However overall they were very accommodating and even moved out close date to fit our travel schedule since we moved cross country. We were able to do our walk through’s via FaceTime and when we did our final in person inspection everything was just as we hoped. Really happy with our purchase just disappointed with the shape and size of our yard.
Century Communities responded:
Atu,
I'd like to thank you for taking the time to give us this feed back.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Respond to issues
- Thomas H.
- Verified HomeBuyer
- September 17, 2019
- Aurora, CO
Thanks Darren for all your works yo completed all the issues!
Century Communities responded:
Thomas,
We will let Darren know.
Thank you for letting us know.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Century Communities - So far things have gone well.
- Sean B.
- Verified HomeBuyer
- July 30, 2019
- Port Orchard, WA
So far things have gone well. we have had a few issues that have been resolved. As issues come up, the team (Kevin) has been great and always available when needed. Paint quality/type has been our biggest frustration. Every touch of the wall shows and requires a re-paint of the surface. It would be nice if you had used a semi-gloss, to help with ease of care. Soil is also an issue! The ground is so freaking hard, trying to put anything in the ground, such as sprinkler or yard decor, requires an axe or a drill. Water just pools or runs off into the street as it cannot absorb into ...
Century Communities responded:
Appreciate the constructive feedback, and also taking the time to highlight the efforts by the team and Kevin specifically. Your feedback validates our commitment to hire great people. Thank you, Sean.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Townhome Craftsmanship
- Anonymous
- Verified HomeBuyer
- July 09, 2019
- Arvada, CO
They built the TH very quickly and there are some rough things on the finishes.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Narrow Reviews by Area
- Atlanta, GA (152)
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- Boulder-Longmont, CO - Coming soon!
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- Charlotte, NC (23)
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- Fresno, CA (40)
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- Las Vegas, NV (127)
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- Salinas, CA (45)
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- Seattle-Bellevue, WA - Coming soon!
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