Century Communities Reviews

We have moved around the country quite a bit. This is the sixth home that we have built, and our first time building with Century. When you build you have to expect timeline changes as well as a few construction glitches. As with all real estate you will benefit from great buyer realtors and professional independent home inspectors. Our experience with Century has been more positive than negative. We would purchase another home with them with them again.

lots of unexpected features in quality

Took over two months to get our walk through punch list completed. I feel this was to long.

I'm satisfied with the buying experience overall. On the workmanship there are a few minor attention to detail. However, they are quick to respond on issues.

As a first time buyer, they made easy.

The absence of a covered back patio in the OAKMONTE as a standard was a mistake. The upper floor is extremely NOISY although fully carpeted. Refrigerator outlet trips occasionally-to be fixed! The builder and office personnel at the model unit were very courteous and professional.

Lovely neighborhood, definitely we love our house, we only recommend to have all your questions answered before you sign the contract.

Overall we are happy with our new construction home.

Very pleased with the price and good professionalism during purchase

After a rough start, where the finishing touches on the house were rushed and substandard, the warranty team has followed through on nearly all the punchlist items and turned the home into what it should have been when we moved in...a beautiful new home.

It’s a nice house. On the outside, it’s a beautiful 3-car garage home. On the inside, thru technicians that came to the house, I was told our bathroom fixtures were the cheapest on the market and that the wood in the walls is every 24 inches instead of every 16 inches....so hanging up pictures, paintings, TVs, and shelves are challenges. The warranty folks are great and keep you informed. Neighborhood needs gated access. Also, none of the street lights are on on Church St, yet there they stand, and it’s dark at night.

My wife spent a few days to clean the house especially windows. Overall the quality of work and materials used are pretty good

Do your homework

When we moved into the new house, we were generally satisfied with your customer servers: such as finding leakage of water pipes, fault of microwave oven, missing installation of shutters, seepage of water in the basement, termite prevention and other aspects. You responded quickly and sent people to repair and install on site, so we were generally satisfied. The deficiency part is , 1) the garage door has the damage also someone covered with name card to keep out to be noticed , this kind of practice is not quite virtuous, we think this is improper. 2) when the slope protection at the back of the house was checked and accepted, we were told that it was not ... More

For the most part we're very happy with the house. The appliances are adequate but could be better. After 3 months in the house we're still trying to get window screens for two windows - not major but needs to be resolved. All in all we're happy with the home - it has some nice features and is well built.

Purchasing a new home is exciting, and when you are able to buy one that is newly constructed, it feels like you have a blank canvas. We were excited to move in to our dream home, and we were mostly satisfied with the construction when we closed. I think that maybe we had unrealistic expectations, but the main thing is that the there were some significant differences between the model home and ours in terms of construction. The care that was given to the model home was not the same care given to ours. We had crooked kitchen cabinet handles, cabinet doors that were not installed with precision, our banister was hacked up and fixed with filler, and we had a door jam that was set too wide to hold the door properly. Our dish washer leaked from day 1, and after 4 appointments and more than a month of waiting, we finally got it to work. Recently our doorbell broke and we have some squeaky floorboards. One of the toilets clogged so severely that it had to be replaced-- and the plumber found a cleaning tablet (like a Vanish drop in) stuck in the pipes. We are the first owners, and we have never used them, so that was weird. Century Communities has been responsive in all cases, and although I have had to be very strong advocate for our repairs, everything is coming along. I would have to say, though, that we have had no less than 10-15 appointments in our four months to have things repaired and we are still in the process of getting some of the things fixed. What we love is the layout of our home, the options that we were given for upgrades and even much of the standard features, are quite beautiful. Our construction manager, Joel, has been super attentive, and he always greets us with kindness. He inspires confidence that (eventually) our repairs will be done correctly. I love the neighborhood, our neighbors, and have had a generally pleasant experience with Century. I noted a lot of the construction issues above because that is the area that I wish that there was improvement. I understand that the builders have to meet schedules, but taking a little extra care will make a huge difference to your customers. And in the end, you won't have to spend time or money making repairs for some of the sloppy finishing work. ... More

good location

Century provides good value for the purchase price. Builder seems to rush to complete the house. Quality control of sub-contractors could be better. Attention to details in finish work is needed.

Did what was promised. Smooth process from reserving our lot to designing our interior. Response time was quick. Any issues we had were addressed and fixed right away

I think that some options should be offered basically.

Nice home. Issues with work quality and warranty department.

Century standard materials in the house start high and upgrades just exceed from there. Gorgeous design and detailing.

It is tough building homes and when you are trying to build as many as possible as fast as possible, mistakes are made. Overall, I am happy with my house but my expectations were not blown away or have exceeded my standards.

Very nice subdivision and area

Very easy and friendly to work with during the buying and building prosess