Century Communities Reviews

my home quality is very average.. i was disappointed after i moved in .. my kitchen cabinets are still yet to fix.. its been 4 months no one responds to work order. quality and fixing of kitchen cabinets is soo cheap(after i got the upgrade) few drawers docent align. toilet pots are the cheapest in market i guess... and special mention for wall paints.. it wears off if u touch it.... its that badly done... i pray and wish this house shouldn't fall of on my head at any time ..

I was referred to Century Communities by a friend whose home had been built by CC. I really loved the way his home looked inside and out. It also appeared to be well built, so I decided to go with CC and have a home built with them. Apparently over the course of time CC made changes to its included features list and a lot things my friend got with his home were now taken off the feature list. I was lucky to be able to get blinds included but only in the front of the home. Going to the showroom was very overwhelming since everything has to be picked that day and no changes can be made once you've signed. I find that the homes are built to quickly and that no one knows how to use a tape measure or a level. I'm also still trying to understand why the builder couldn't show me a color picture of what the front of my home is suppose to look like. He only had a blueprint. I've gone onto the warranty page to submit some issues I had concerns with. That was on October 24, 2019 and I'm still waiting to be contacted. I've also spoken with the builder in my subdivision about some of my issues. Although he and his assistant are very nice, they can't remember everything. Although I do love the style of my home, I just wish that the workers took a little more pride in their work on the interior of the home. I'd just like to let future homebuyers know to check every nook and cranny in their new home before signing on the dotted line. ... More

We love our home but all of the ongoing issues we have had and are still fighting to get corrected have been beyond exhausting. From sewage leaks to roof leaks to an incorrectly elevated front porch (those are just the bigger issues) it has been never ending since moving in and therefore left us little time to enjoy the benefits of owning a new home. Unfortunately, it will make us rethink buying a home from Century in the future. One of the biggest disappointments has been the lack of care that was put into the drywall throughout the house. There are crooked ceiling lines in almost every space, more putty marks than you can count and the nail pops are literally visible from across the room. I am horrified to think how difficult it is going to be to paint these walls. THIS is not something a new home owner should even have to think about. Brand new walls that need more putty that you can carry; some of which could only be corrected by tearing the drywall completely out and replacing it. There was obviously very little accountability with the contractors who left this mess behind for YOUR CUSTOMERS to deal with. If all the issues we were “assured” would be taken care of during the final walkthrough had ACTUALLY been completed CORRECTLY in a timely manner, we would likely have a better evaluation to offer. However, from the roof to the front porch we are still waiting, four months into living in our new home. On a final note, if we wrote down all of the issues we have had, it would be a very long list. Therefore, we are not at all happy with the quality of our home purchase at this time. We are giving two stars because the Customer Service Rep -Hirut Tinsae, has done her very best to assist us and is always kind and professional. ... More

Make sure you really do your research & really look into everything when buying a home from century communities. They will make everything sound super nice & awesome just to make a sell. We have had so many issues since closing, that we truly regret buying a house. Also be aware of the HOA!!!

Have been trying to get someone to help fix some issues. I don’t get any answers to my requests

Multiple issues. Century Communities does not handle in timely manner. Workmanship challenging. On

Multiple issues with this new home from electrical to Doors and trim. Tile floors are very uneven and not level. The quality of the landscaping is the worst I have ever seen from any previous builder.

There was alot of problems with the property before and after moving in . 1st. the vent were not installed on the roof . Which got done on the closing date. 2nd been complaining about the drainage since day 1 and its killing the grass and rotting the fences . Going on 4 months now . Who would even think that clay foundation would drain correctly. Needs better grading and drain system if that's the way the engineers think clay drains . 3rd . The brick pointing needs to be redone. Bricks are cracking and there's holes all in the brick pointing. 4th 2 different tiles in upstairs bathroom 5th downstairs bathroom has 2 different color grout. 6 garage floor is cracking and full of pock holes. 7 the trim work is unprofessional. Chalking isn't even , angles cut wrong. Indents in trimming and boogers on chalking. Nick L our builder did a great job repairing some of the issues but since closing we have to go through the warranty process and as you see 4 months later we still have all the above issue . Century needs to get move workers that take pride in their work ( like Nick ) and be more professional with their trade . Buying a new house supposed to be a happy day but this has been a nightmare. To many issues to be a brand new freshly built home . ... More

1. They are so busy they have no time to walk you through and talk you through the house, lot size or dimensions when buying. 2. They say that you have a year to address any issues, but hardly any are addressed. Please talk to residents there to get to know the true picture. 3. The quality of construction is BAD. I see many cracks already appearing in around walls and window frames.

The workmanship is poor. There are so many issues that I have identified during the walk through and post move in. Yet some of them are NOT resolved. I have escalated to multiple people, yet not all issues are resolved. After a time, I just gave up. I would never buy a home again from Century communities again. Neither would I recommend you guys to my family and friends.

Refused to keep our realtor in the loop. Met no deadlines. Promised that if we signed off on the closing they would fix the issues that evening. Never heard from the builder again.

The builders were vary lazy and had no sense of pride in their work. Every day I find more and more stuff that they cut corners on. From afar the house looks really nice, but once you start looking you see how terrible of a job the tradesmen did.

Hold them accountable. Even though they wont do anything about it. Dont sign anything until they do what they say they would.

Great house floor plan and location. Terrible finish quality. Builder is all about the $$$ and not the customer satisfaction.

Disappointed with the miscommunication of available options i.e. available storage to be purchased and the subsequent dismissal of trying to work something out with after the purchase.

Sales “agents” are not very knowledgeable or serviceable. Certainly not customer focused as they will simply sell the home to another buyer instead of working with purchaser. Sales agents speak about neighboring homeowners to other purchasers and are otherwise unprofessional. Punch lists still incomplete after sale (unsurprisingly, as this seems to be a common issue, but it is surprising how unwilling they are complete lists). Concrete steps and garage floor are concave and hold standing water. Upgrades installed poorly, excuse given was we designed “a complicated house”. Overall a disappointment, and a poor reflection of the company as a whole. Our independent inspector described the home perfectly: “you paid top dollar for grade A work, but received the bare minimum to pass inspection, grade C at best.” I’d advise to purchase your home from a company that cares, and avoid Century. ... More

I would avoid. Expensive house and Century wouldnt work on price on spec home with building issues. Supervisor rude to salesperson when discussing pricing. The worst part is the build quality is poor. Windows not level. Paint all over floor. Trash buried underneath sod. Missing items that we paid for. Construction supervisor does not hold construction people accountable. The most frustrating thing is construction supervisor is poor communicator and unresponsive.

The work on the condo was rushed just to meet quotas. There is a lot of sloppy work. Balcony has not been repainted. No response from project manager when asked when they can fix anything. Overall very bad experience.

I have things in the house they say would be fix but they will not fix these things.

My experience with this builder was that I was often told things that were untrue and they were impossibly frustrating to get a hold of. When I agreed to purchase I was told I’d have a fenced in backyard and patio. I ended up with a balcony only. I was told one thing for the downstairs footprint, and reality was different - when I. Asked about it they said they weren’t going to change it to what I was told. They also changed my closing date 3 times after giving me an initial promised date. When I would try to get a hold of them to ask questions, they would not answer unless I physically showed up and caught them in person. The workmanship was fair, not great. I have several items in need of attention from warranty. ... More

Hard to deal with warranty department and a lot of incomplete tasks inside and outside house, I do have an AC issue since day on my second floor, several complaints been made and Century don't assume to resolve the problem, since AC system wasn't designed properly to deliver the right amount of cooling and heating. Driveway problem almost impossible to drive in due a very sharp and deep edge which hit out cars tires badly every time. Community fence border with HWY Century Builder build it half way other half Century Reps. Said no interest to be completing the fence. Materials inside the home very cheap and bad working could be better, as Cabinets, paints, etc. ... More

The builders don’t keep their promise to correct visible problems like botched drywall and messy paint jobs. One bathroom has the hot/cold water switched we almost burned our hands. Sales rep. not knowledgeable about certain features so it is best you ask someone in charge so you don’t buy a home and realize things you were advised were standard are an add on. You are given cheap mulch, sod and shrubs.

We love our home but worry about the quality of construction and the closing process was a nightmare with many items left unfinished.

We made our home purchase based upon the lot. The entire process with Century was a struggle. This is a one year build. The original construction manager was replaced halfway and of course all of the agreements and understandings disappeared with him including the marked up preconstruction plans. Here is a not all inclusive list of some of the problems. Sod was just laid over rocky sand. No borders were placed between sod and landscaping. Roof is stick framed. Master shower drain was clogged with trash and unmentionables. AC was not properly charged. Jacuzzi tub was changed to plain tub. Sinks in Master Bath were shoved to the sides, so they moved the light fixtures. Entry bench was 1/2 the size of the model. Four months after closing we are still waiting for warranty work to be completed. Sales person we worked with is no longer with the company either. Paint spattered everywhere. Kitchen cabinets had to be replaced, we had to put our foot down on that one. Doors have uncommonly high gaps under them. Decorative railing is already showing signs of rust. We had to hire an independent home inspector to inspect the house there were so many things wrong with it. Responsiveness of the staff is very slow and in some cases argumentative. Finance department seems to want you to tie up the entire purchase price of the house or makes threats the entire time you are building the house. Was assured I could park my truck in the third car garage but it doesn't come close to fitting in the narrow doorway. However, at the end of the day we love our house. Just be prepared to micromanage the process. ... More

Trees, bushes and sod are buried or placed on red clay and rocks without soil amendment. Plants, trees and grass struggle to grow. Management ignores it. Trees with root balls need to be buried in a hole 2-3 times the root ball size with healthy soil to survive. 2nd floor buckled when furniture was set in place.