Skip main navigation

Century Communities Reviews in Austin, TX

What Austin Homeowners Have to Say About Century Communities.

Read all 46 verified reviews from homeowners that built a new home with Century Communities in the Austin area. Austin homeowners have rated Century Communities an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Century Communities

has 4.3 out of 5 stars in Austin Area

46 Reviews in Austin Area

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4

Value 4.3

Responsiveness 4

Century Communities in Austin Area

View Homes

Customer Reviews

Julie was very helpful on addressing all of the questions and Gerret did fantastic job on overall build process

  • Raj E.
  • Verified HomeBuyer
  • November 05, 2020
  • Leander, TX

Very responsive and honest on overall building this home. Quality of the construction is really good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

The house was built well

  • Khoa ..
  • Verified HomeBuyer
  • April 13, 2021
  • Austin, TX

The house was well built. From the inside to the outside. I haven’t experience major problems from the house so far. I only wish they gave you warrantees for irrigation and the HOA to be more active. I’m still not sure what the HOA does except collect money from this community.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

They were able to answer all the Questions/Concerns i had

  • Ruth O.
  • Verified HomeBuyer
  • April 09, 2021
  • Georgetown, TX

One thing i would say about Century Communities is that they build very good homes. They are very responsive to any questions/issues you may have. Archie the project builder will walk with you through the house building process. Any question you have, he will answer them.

Century Communities responded:
Thank you Ruth for sharing.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Century Communities - Very good company and Good quality.

  • Andres ..
  • Verified HomeBuyer
  • January 20, 2021
  • Leander, TX

Very good company and Good quality.

Century Communities responded:
(: Thank you

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Century Communities - Only one significant negative issue - back yard is a disaster.

  • Richard ..
  • Verified HomeBuyer
  • January 12, 2021
  • Leander, TX

Only one significant negative issue - back yard is a disaster.

Century Communities responded:
Richard- please submit a claim to have a rep come inspect. www.centurycommunities.com Thank you for talking the time to share.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Sales person

  • Sreenivasa ..
  • Verified HomeBuyer
  • November 30, 2020
  • Leander, TX

Nikki is so nice and willing to work with people in friendly manner

Century Communities responded:
We will be happy to share this with Nikki. (:

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Century Communities - Overall I do love my home however there have been some electric

  • Samantha ..
  • Verified HomeBuyer
  • April 01, 2021
  • Jarrell, TX

Overall I do love my home however there have been some electric issues and internet issues with the area the home was built at. The homes in my area were all built on one electric small grid and we were without power for an entire week. My husband and I were not able to work that entire week. This is not okay when we’re told that the home was built in reliable area to get the resources we need in order to work from home everyday.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Very friendly

  • Anonymous
  • Verified HomeBuyer
  • March 22, 2021
  • Jarrell, TX

Everyone was very friendly and kept in touch throughout the entire process. Was a much better experience than when we had a house built previously.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Century Communities - I wish I have more input but it was too late to change as per

  • Anonymous
  • Verified HomeBuyer
  • March 11, 2021
  • Georgetown, TX

I wish I have more input but it was too late to change as per rep.:(

Century Communities responded:
During the build process there are cut off times for selections so the home stays on schedule. If you bought an inventory home this applies as well because the home is finished.

Total Score 4


Quality 4

Trustworthiness 4

Value 2

Responsiveness 4

Century Communities - I loved working with Julie in sales, and Gerret, the construction

  • Rhonda ..
  • Verified HomeBuyer
  • June 08, 2021
  • Jarrell, TX

I loved working with Julie in sales, and Gerret, the construction manager. I was very disappointed that I received no response to the claim that I submitted on the website....it was sent months ago, and I haven't heard anything. There were some punch list items that were not completed, even after I was assured that someone would return to my home to take care of them.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

driveway seriously too short and too narrow place the house on the lot as we request...8 feet further back and and house angled from right to left to give a longer driveway

  • William ..
  • Verified HomeBuyer
  • November 14, 2020
  • Leander, TX

nice looking streets too narrow called an inventory house we paid for it but you had too much and we wanted a sliding glass back door.....and we could afford it found it to be available in other houses....suppoosed to be our house.

Century Communities responded:
William- We will inform the division. Thank you for your feed back and we use this in training. communication is the key to wonderful experience and helps alleviate situations like this occurring.

Total Score 4


Quality 3

Trustworthiness 3

Value 2

Responsiveness 1

Failure to communicate after house was completed.

  • Hilaire ..
  • Verified HomeBuyer
  • November 10, 2020
  • Georgetown, TX

They kept you informed along the way but the last two walk throughs were not good. The builder said he would correct the issues but never did. I gave up after numerous phone calls and emails. Promises not kept

Century Communities responded:
Hilaire- thank you for sharing. We will contact the division and share. If you haven't please visit our web to officially put in a claim. www.centurycommunities.com their is a tab on the top for homeowners to submit a warrantee claim

Total Score 4


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Century Communities - Quality home and great location

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2021
  • Leander, TX

Quality home and great location

Century Communities responded:
Cheers!

Total Score 3


Quality 4

Trustworthiness 3

Value 5

Responsiveness 3

Century Communities - The house itself is great, but I was told I would receive a garage

  • Sam ..
  • Verified HomeBuyer
  • March 11, 2021
  • Leander, TX

The house itself is great, but I was told I would receive a garage door credit if I put my deposit down that day, to which I did. Later I was told that since I went with an outside lender, I would not receive that credit. That stipulation was never specified prior to me putting my deposit down. I brought it up many times and I was either ignored or just told there was nothing that can be done. As mentioned, the property as far structure is amazing, but the peer to peer communications were absolutely horrid

Total Score 3


Quality 5

Trustworthiness 1

Value 5

Responsiveness 1

Worked with 3 different salespeople in a span of 7 months. This caused a lot of miscommunication and delays in my home buying process.

  • Anonymous
  • Verified HomeBuyer
  • April 21, 2021
  • Leander, TX

Do not sign the Pre-Close Orientation document before all the items are completed by your project builder, otherwise you will be chasing down the builder to follow up on the pending items. I learnt the hard way.

Century Communities responded:
We've spoken to the team about making sure all items are complete prior to a final sign off. If there is any warrantable items outstanding please visit our web site and file a claim under homeowners. www.centurycommunitities.com

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Century Communities - They are very slow to respond to numerous issues

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2021
  • Georgetown, TX

They are very slow to respond to numerous issues

Century Communities responded:
We'll talk to the team that's in Saddle Creek. COVID 19 set us and all the trades back but we have been diligently getting back up to speed.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Century Communities - I would never recommend Century to anyone, ever!

  • Alexandra ..
  • Verified HomeBuyer
  • March 11, 2021
  • Leander, TX

I would never recommend Century to anyone, ever!! So dissatisfied with everything!

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Area sales manager was helpful, the construction manager was not

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2021
  • Leander, TX

The integrity from one construction manager (CM) to the next within the same development vary significantly. A neighbor’s CM was incredibly helpful and went above and beyond. Ours simply was not and only did what he was asked for repeatedly and I ally told to do by his or her supervisors.

Century Communities responded:
Thank you for sharing. We wish all matters to be resolved at the point of sale at the end of the day we are happy that your concerns were addressed through the manager.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

unexpected problems

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2021
  • Georgetown, TX

so many unexpected issues with the home has made a normally joyous experience into a nightmare

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Rushed Builder

  • Anonymous
  • Verified HomeBuyer
  • April 13, 2021
  • Jarrell, TX

The homes are rushed, I’ve had so many things break and I’m 3 months in. The warranty people never want to fix anything. They find reasons to not fix literally everything.

Total Score 1


Quality 1

Trustworthiness 3

Value 4

Responsiveness 2

Rene is a good guy

  • Omar ..
  • Verified HomeBuyer
  • April 13, 2021
  • Austin, TX

I moved into my house 12/31, since then there has been cracking all over the house. Floor boards are separating, and paint mismatches all over. can't hang my close in the master closet with out it falling apart. Thursday 4/9/2021 I turned my a/c on, it doesn't work. The cabinets are poorly assembled. We need to bring some to the house to inspect the construction again,

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3