Century Communities Reviews in Austin, TX

Walls seem too thin between 2 rooms. Other construction material is good quality. AC vents could have been better positioned in the hallway. Definitely need to provide better microwaves. Wash basins are good but a little smaller in size. Overall quality is good.

Blake was easy to work with. We got a great lot with mature trees, just wish we had known about the smell beforehand. The house has a great layout and fits our needs perfectly. The lack of choices was frustrating, especially with the tile. We are having to change it after closing ourselves and of course now the wood look tile is going into the newer houses with cabinets that have less detail/are more modern. The quality of materials is there, but the attention to detail by the subs is lacking. All white paint was applied too thick and doors are damaged just from being shut along with items sticking to shelving, just to name the biggest example besides our driveway that will be resurfaced. Overall we are happy, just should have been pickier during our walk through I guess. (Though.. if I see the clean simple trim from the model start going into the new houses like we wanted I may just have a heart attack since I knew at signing we would not get it, but holy cow the trim in this house is ornate.) The end. ... More

Everyone was very friendly and kept in touch throughout the entire process. Was a much better experience than when we had a house built previously.

I wish I have more input but it was too late to change as per rep.:(

In home is at the enclave in Pearson ranch not crystal falls. Like my builder. Earlier ratings of my previous buy at 9004 gage fell short if expectations after the review.

Overall, the house is good quality and we are happy with our purchase, but handling warranty issues is not Century's forte. They do not respond quickly and still have not fixed our issues.

Overall I do love my home however there have been some electric issues and internet issues with the area the home was built at. The homes in my area were all built on one electric small grid and we were without power for an entire week. My husband and I were not able to work that entire week. This is not okay when we’re told that the home was built in reliable area to get the resources we need in order to work from home everyday.

I loved working with Julie in sales, and Gerret, the construction manager. I was very disappointed that I received no response to the claim that I submitted on the website....it was sent months ago, and I haven't heard anything. There were some punch list items that were not completed, even after I was assured that someone would return to my home to take care of them.

nice looking streets too narrow called an inventory house we paid for it but you had too much and we wanted a sliding glass back door.....and we could afford it found it to be available in other houses....suppoosed to be our house.

They kept you informed along the way but the last two walk throughs were not good. The builder said he would correct the issues but never did. I gave up after numerous phone calls and emails. Promises not kept

Quality home and great location

I wish you all would take more time to increase the quality of the home and the process.

The house itself is great, but I was told I would receive a garage door credit if I put my deposit down that day, to which I did. Later I was told that since I went with an outside lender, I would not receive that credit. That stipulation was never specified prior to me putting my deposit down. I brought it up many times and I was either ignored or just told there was nothing that can be done. As mentioned, the property as far structure is amazing, but the peer to peer communications were absolutely horrid

I’m surprised with bad quality about windows. Some services are bad too, like garden sprinklers.

Have had three different builder contacts over 6-month period. latest problem was an air conditioner issue called our contact was told to put it on the website, which we did, ended up fixing it myself it took a week for anybody to respond.

Do not sign the Pre-Close Orientation document before all the items are completed by your project builder, otherwise you will be chasing down the builder to follow up on the pending items. I learnt the hard way.

They are very slow to respond to numerous issues

I would never recommend Century to anyone, ever!! So dissatisfied with everything!

The integrity from one construction manager (CM) to the next within the same development vary significantly. A neighbor’s CM was incredibly helpful and went above and beyond. Ours simply was not and only did what he was asked for repeatedly and I ally told to do by his or her supervisors.

Quality below average, response to issues and follow up update not met expectations

Within 2 months of move in, faced all kinds of issues. Smaller issues are taken care in warranty, but there are some major issues which requires some attention from Century which never happens. They acknowledge it's an issue but no clear communication on how and when its going to be fixed.

I would avoid. Expensive house and Century wouldnt work on price on spec home with building issues. Supervisor rude to salesperson when discussing pricing. The worst part is the build quality is poor. Windows not level. Paint all over floor. Trash buried underneath sod. Missing items that we paid for. Construction supervisor does not hold construction people accountable. The most frustrating thing is construction supervisor is poor communicator and unresponsive.

We made our home purchase based upon the lot. The entire process with Century was a struggle. This is a one year build. The original construction manager was replaced halfway and of course all of the agreements and understandings disappeared with him including the marked up preconstruction plans. Here is a not all inclusive list of some of the problems. Sod was just laid over rocky sand. No borders were placed between sod and landscaping. Roof is stick framed. Master shower drain was clogged with trash and unmentionables. AC was not properly charged. Jacuzzi tub was changed to plain tub. Sinks in Master Bath were shoved to the sides, so they moved the light fixtures. Entry bench was 1/2 the size of the model. Four months after closing we are still waiting for warranty work to be completed. Sales person we worked with is no longer with the company either. Paint spattered everywhere. Kitchen cabinets had to be replaced, we had to put our foot down on that one. Doors have uncommonly high gaps under them. Decorative railing is already showing signs of rust. We had to hire an independent home inspector to inspect the house there were so many things wrong with it. Responsiveness of the staff is very slow and in some cases argumentative. Finance department seems to want you to tie up the entire purchase price of the house or makes threats the entire time you are building the house. Was assured I could park my truck in the third car garage but it doesn't come close to fitting in the narrow doorway. However, at the end of the day we love our house. Just be prepared to micromanage the process. ... More

so many unexpected issues with the home has made a normally joyous experience into a nightmare

The homes are rushed, I’ve had so many things break and I’m 3 months in. The warranty people never want to fix anything. They find reasons to not fix literally everything.