Century Communities Reviews in Houston, TX

The quality of the build is exceptionally poor. Definitely not the quality expected for what we paid.

no one is responsible for the parts to be repaired. and unable to claim due to unable to access the community website for the past 4 months. Also no information about sprinkle stations.

There was alot of problems with the property before and after moving in . 1st. the vent were not installed on the roof . Which got done on the closing date. 2nd been complaining about the drainage since day 1 and its killing the grass and rotting the fences . Going on 4 months now . Who would even think that clay foundation would drain correctly. Needs better grading and drain system if that's the way the engineers think clay drains . 3rd . The brick pointing needs to be redone. Bricks are cracking and there's holes all in the brick pointing. 4th 2 different tiles in upstairs bathroom 5th downstairs bathroom has 2 different color grout. 6 garage floor is cracking and full of pock holes. 7 the trim work is unprofessional. Chalking isn't even , angles cut wrong. Indents in trimming and boogers on chalking. Nick L our builder did a great job repairing some of the issues but since closing we have to go through the warranty process and as you see 4 months later we still have all the above issue . Century needs to get move workers that take pride in their work ( like Nick ) and be more professional with their trade . Buying a new house supposed to be a happy day but this has been a nightmare. To many issues to be a brand new freshly built home . ... More

Honestly, the home buying experience was a disaster. Jimmy was so hard to get ahold of, and wasn’t always true to his word. At some point he blocked my phone number even though we have been waiting for a refund from them from another problem earlier on. Before we closed we had our third party trusted inspector go out to inspect the house on their request claiming that the house was done, it was not ready. This happened 3 times and we had to pay out of our pocket the return fees. We were told by Jimmy that we would be getting a refund for that because the fault was on them. Still waiting for the check and it’s not possible to get ahold of Jimmy. Our real estate agent has been trying to get in contact with anyone and has gotten no headway. There was never a final walkthrough either because they were pushing us to close on the house before it was ready. When we moved in a month later after closing all the blue tape issues were still present and the house still had garbage left in it. We had a huge list of issues needing to get resolved and we’re told by Jimmy that the builders would take care of it. Donnell was supposed to be taking care of our warranty issues, but managed to take care of the minimum. (Re-surfacing the cement in the backyard because there were footprints and wheel barrel marks left, places left unpainted). Finally after months we submitted another warranty and Jesus was assigned to it and it’s so far been smooth sailing. There have been so many issues in the past few months, but now that Jesus has been working with us its been so much better and we have gotten issues that we didn’t even know were wrong with the house fixed. ... More

Salesman sucked, no guidance, and no responses from their offices. Have been in my new home 4 months and still waiting on issues that should have been fixed prior to move in.

SVP did retaliation to home owner.

It feels like Im leaving in a paper house. You can hear everything from the outside. The cabinets falling apart. The plumbing sucks. The finishing/ base boards not finished. The main door (cheap) handle lose. I can continue, but I just want to cry.

They rush you and make you seem like you have to sign and close when they want. After you move in there is a bunch of problems that they take their time on completing and give you the run around. And cause more issues to get fixed

Century Communities does a great job at selling you a dream home, but lacks accountability and controls of their construction processes. Do you want to feel happy about your purchase and reassured that all requirements in the development and construction processes were met? Do you want a builder that follows through on their commitments when they’ve made an error? Wouldn’t you rather not have to chase down executives at their company to understand what’s going on with your property’s issues? If so, then I suggest you avoid Century Communities as your builder.