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- San Antonio, TX
Century Communities Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Century Communities.
Read all 20 verified reviews from homeowners that built a new home with Century Communities in the San Antonio area. San Antonio homeowners have rated Century Communities an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Century Communities in San Antonio Area
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Customer Reviews
Century Communities - Anthony was great throughout the whole entire process.
- Michael ..
- Verified HomeBuyer
- February 08, 2022
- San Antonio, TX
Anthony was great throughout the whole entire process. He kept me updated weekly on the progress of my house. I would highly recommend century communities.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Completely exceeded my expectations!
- Jeannine ..
- Verified HomeBuyer
- January 19, 2022
- San Antonio, TX
I’ll be brief and simply say the home was built tremendously well. Chris, my sales guy, and Nick the builder both went so far above and beyond in their efforts to take care of me. As someone who works in new home sales, I can’t say enough about how great the experience was!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Happy first time homeowner
- Manuel O.
- Verified HomeBuyer
- July 21, 2020
- Converse, TX
Quick response when asked me for items needed. Sent them everything they needed thru email. Quick and hassle free.
Century Communities responded:
Thank you for sharing Manuel.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
great homes
- Cynthia P.
- Verified HomeBuyer
- May 19, 2020
- Converse, TX
Since day one when we walked into the century model home office it has always been a very positive experience. We absolutely love Larry the "builder" LOL . He has always been very helpful and is always available when we need anything. Even though we have been here since February and there are so many new homes being built and new homeowners coming into our community, Larry still treats us like family and goes above and beyond for us. Couldn't ask for a better place to call home.
Century Communities responded:
Cynthia- we will proudly let Larry know how much he meant to your family through your new home experience. We also love that you love your home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Century Communities - Love the community
- Anonymous
- Verified HomeBuyer
- April 28, 2020
- Converse, TX
Love the community
Century Communities responded:
We love that you love it.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I am so happy I bought this home
- Daniel W.
- Verified HomeBuyer
- December 11, 2019
- Converse, TX
This is my first home and I am excited about every aspect of the purchase, The location, the quality!
Century Communities responded:
Great to hear Daniel!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
excellent
- Cesar B.
- Verified HomeBuyer
- April 07, 2020
- Seguin, TX
very helpful
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Nice quiet area
- Sadar M.
- Verified HomeBuyer
- August 18, 2020
- San Antonio, TX
Overall good home for the price
Century Communities responded:
We like you like your home. Thank you for sharing.
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Century Communities - It’s been a different experience due to the covid
- Anonymous
- Verified HomeBuyer
- July 07, 2020
- New Braunfels, TX
It’s been a different experience due to the covid
Century Communities responded:
Yes it has.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Century Communities - Builder not very responsive and helpful as should be.
- Anonymous
- Verified HomeBuyer
- February 13, 2020
- New Braunfels, TX
Builder not very responsive and helpful as should be.
Century Communities responded:
Thank you for sharing. We at Century do train our field teams to be proactive. This will be used as training tool for the team in the field.
Total Score 5
Quality 4
Trustworthiness 1
Value 4
Responsiveness 1
It’s been okay.
- Andrea R.
- Verified HomeBuyer
- July 14, 2020
- Seguin, TX
My only main issue is the communication and getting a timely response. I need a few things done that weren’t completed at closing. I did what the builder said and filled out a water try claim and still haven’t heard back. They wanted me to wait to do the new home evaluation until after they completed the tasks but it’s been almost 5 months. I’m over it.
Century Communities responded:
Andrea- We will contact the divison to make contact with you. The COVID19 has made it difficult for everyone in home building to expedite work orders. We assure you though we will get your concerns addressed.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 2
Hiddenbrooke
- Thomas G.
- Verified HomeBuyer
- June 09, 2020
- Seguin, TX
Great value for price.
Century Communities responded:
Thank you Thomas for sharing your thoughts
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Century Communities - When I moved in my house there was blue tape still all over the
- Jonathan D.
- Verified HomeBuyer
- July 02, 2020
- Seguin, TX
When I moved in my house there was blue tape still all over the walls. My closet rods are not cut properly, and the caulking was not cleaned properly. There was scrap would in my backyard and the workers left nails and small pieces of wood in the yard. They acted as if they wanted my home to be perfect in every way and promised it to be cleaned properly and it was not. I was also promised a gift card for touch up paint. I still have yet to recieve that. The homes are beautiful and quality is great but they were very careless in making my home move in ready. I trusted them to ensure my house ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Second Review on new house purchase
- Daniel R.
- Verified HomeBuyer
- March 31, 2020
- New Braunfels, TX
1. We are generally happy with our new house purchase. There were some minor repair details that had to be addressed, and after a number of calls to builders the repairs were done. Kudos to Joe. 2. The Home Owners Association company surprised all new housing tenants with a seemingly arbitrary increase that was done without any prior notice or explanation in writing.
Century Communities responded:
Daniel- we are glad your minor repairs were taken care. Thank you for working with us during this unprecedented time we are all going through. Also remember, you can go to our web-site at www.centurycommunities.com to fill out a work order.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
The guys told us that everything would be fixed. And things weren’t done. We have issues with front door which I told them about it. Considering we took a little bit more than six months to get the house a lot we’ve had a lot of issues with the house .
- Francisco Y.
- Verified HomeBuyer
- July 07, 2020
- Seguin, TX
Make sure u go over everything. We were so excited cause this was r first house that I didn’t really check everything. So make u inside and outside of the house
Century Communities responded:
Francisco- We apploigise for the delay on getting things done. We will share this experiance with the team. We strive to get better everyday and learn what we could've done better. As for the door. Please submit a work order to www.centurycommunities.com so we can schedule that with the finish carpenter.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
Disappointed
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Seguin, TX
Too many Homes going up at one time. The mess is compromising the value and look of my home. Issues are put on the back burner. I will never but a home again in a unfinished development again. I’m very disheartened and I put too much in this to do anything different.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 3
Post sale
- Anonymous
- Verified HomeBuyer
- November 15, 2019
- New Braunfels, TX
Post sale it has been hard getting info about anything. Barely know who services our HOA. No rule book about has ever been given. When we ask about fixing minor things we get the run around or they postpone. House is great but customer service is really lacking
Total Score 2
Quality 4
Trustworthiness 2
Value 3
Responsiveness 1
Not a Happy Camper
- Donna E.
- Verified HomeBuyer
- February 25, 2020
- New Braunfels, TX
Quality of all materials is mediocre and the workmanship in all areas of trim, paint, kitchen cabinets is poor. Of course we cannot see beneath the surface to access the construction, but if the cracks in our front walk way and all the way across our driveway are any indication, I would expect it to be the same as what I can observe. The local staff, (sales, construction manager) are very nice.
Century Communities responded:
Hello Donna- if you still have concerns please submit a warranty claim at www.centurycommuities.com go to the homeowner tab
Total Score 2
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Frustrating
- Anonymous
- Verified HomeBuyer
- August 20, 2019
- Seguin, TX
Make sure you really do your research & really look into everything when buying a home from century communities. They will make everything sound super nice & awesome just to make a sell. We have had so many issues since closing, that we truly regret buying a house. Also be aware of the HOA!!!
Century Communities responded:
Would like to look into your concern further, but unfortunately, the review is "anonymous." Please email Laura Adame, our national customer relations liaison @ Laura.adame@centurycommunities.com so that she can gather more information and relay to the division leadership. Thank you.
Total Score 2
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Terrible Experience
- Chase M.
- Verified HomeBuyer
- November 21, 2019
- New Braunfels, TX
New builder was incredibly slow and unresponsive in getting issues resolved in a timely manner. I had to get in contact with the previous builder to get multiple issues fixed. The HOA sits idly by while infractions to the guidelines are being committed. I have followed all the necessary procedures to resolve a grievance with a neighbor as well as listing the infractions being committed, and it has been well over 80 days with no resolution. This is the first community I've lived in that allows trash cans to be placed in their yard leading to pests and trash cans falling over spilling garbage. ...
Total Score 1
Quality 4
Trustworthiness 2
Value 3
Responsiveness 1
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