Century Communities Reviews in Provo Orem, UT

The building process was easily and quick. Not the best quality out there, but for this price point, we are very happy.

We’ve loved our experience working with Jeff @ Century. He’s been the best superintendent we could have asked for! He’s always quick to respond and goes above and beyond when a problem arises. I do think the people building the homes could take a little more pride and attention to detail. A lot of things either don’t match up right or you can see floorboard that doesn’t quite go under the baseboards. I also realize this isn’t just a century problem. My sister in law is building with a different builder and the same sloppy things are happening there as well. Over all, I’m happy to be in this beautiful home. I’d give Jeff 500 stars if I could. He is seriously great!! ... More

Thing’s have been smooth so far. No major complaints.

Our home is beautiful. There was a couple issues with it after moving in, but century communities addressed them in a timely and satisfactory manner. We love our home.

They were clean cut and very professional. But will lead you on a little about deadlines.

Great value and location. Love the house and happy to have selected century!

Take them forever to get anyone out to fix something we have leaks in our shower and bathtub that have never been fixed and just recently with our sprinklers multiple times I’ve been told that someone would be out today and still no one has ever showed up.

We love the house but there is just some issues with the way it was put together. The flooring isn’t the greatest and finishers should have definitely taken more time. The cement foundation isn’t flat, you can feel sink spots in the kitchen and by our front entrance way. Our carpet keeps lifting up, and strands of it keep coming off. It has already been stretched and we even chose upgraded carpet. The bathroom flooring was torn but was recently replaced and our master bath has water damage and is lifting up but I believe it is scheduled to be fixed. The doors don’t open properly and one of the doors even broke off of the hinge. Once again we love the house but there is just a lot of issues that need fixing ... More

Several quality issues remain open for months. The lights have been flickering since move in and trying to get them fixed has been really nothing more than a blame game.

The quality of the materials used (ie. extremely loud furnace, cheap carpet, poor functioning drawers, thin walls, stucco mistakes, external paint mismatches, etc.) have been very disappointing. We have had to fight to have some of these looked at and some they won't do). The builder was amazing, but the company is too big to serve you in a personal way.

After living in the house for a few months, we found significant problems with the building quality and type of labor performed. It is apparent that building quality control checks were never accomplished; example: carpet/tile/evp installed on even flooring, baseboards not cut properly, cracking/separating of seals prior to season changes, dented/damaged appliances (stove, dishwasher) on install, etc. The builders had carved/grinded the shape of a penis on our front porch near the front door (we have a photo). A toilet was installed, used (vomit or diarrhea left on toilet seat) and was not cleaned up afterwards (I took a photo as well). There's more, but I'm not here to write a novel. It has been almost 6 months since move-in, and we still have outstanding walkthrough inspection items that have not been addressed (wall repairs). Due to the uneven flooring, we have not been able to fully move our furniture into the house (to avoid damage from tilting/leaning/etc). To their credit, Century Communities is working on getting the repairs addressed, but communication is slow, to almost non-existent. For a house price of about $480K, we could have gotten a better deal elsewhere. As of this review, we regret choosing Century Communities. ... More

I’m still waiting on fixes to issues with my home that I reported back in August, Others in the Century Communities neighborhood have reported the same problems and concerns. The company needs to improve their customer service and keep their word. One of my biggest issues right now is that we have to run the water for over a minute to start getting somewhat hot water. The company advertises these are energy efficient homes and they’re not. I’ve never had utility bills this high anywhere else before. I’ve also had to report on other issues multiple times to have only some of them be addressed at their convenience and as I mentioned, I’m still waiting on other fixes as well. Recently, one of the neighbors reported they had mice get inside their home and when trying to find the source of where they were coming from they had found holes in the drywall behind their oven and holes in their stairs and century suggested that they where the ones that brought them in. I know these people and they are clean, never before had they had a problem like this where they lived before and I’m the one that referred them to buy a home with Century Communities which I’m now regretting. ... More

Everything about Century Homes is a nightmare, from sales to lending to craftsmanship. It’s not just my house, our whole neighborhood is screwed up. Roofs caving in, cracked concrete, crooked joints, the wrong fixtures, code violations, appliances that never work properly, retaining walls that fail, poor customer service, even liens placed on our properties from unsatisfied builders. You name it and it’s gone wrong in our neighborhood. I will never do business with Century again or buy a pre-existing home built by them,